Fabio C. Menezesfabiocastromenezes@yahoo.com

407-747-18208341 Narcoossee Road, Apt 6302, Orlando Florida 32827

A highly motivated professional with over 30 years of experience in the hospitality industry, seeking a position in which I may use my expertise in customer service, management, language and people skills to improve the performance of the team in a very positive way while maximizing the company's customer service, productivity, sales and revenue.

PROFESSIONAL EXPERIENCES

CHARLEY’S STEAK HOUSE (TOTT RESTAURANTS) - KISSIMMEE, FLORIDA Sept. 2015- presentManagerHigh volume steak house located near Disney, Epcot, Disney Springs and many other attractions in Orlando , named one of the 10 best steak houses in the country.My duties include manage entire FOH staff, staff scheduling, cutting and seasoning of all steaks, monthly and quartery P&L and budget reports, weekly special drinks and wine feature reports, daily closing sales reports, marketing ,future sales projections based on previous years and months.

FCM CONSULTING - Belo Horizonte, Minas Gerais - Brazil Sept 2013 - Aug. 2015Owner and consultant.Provided consulting to restaurants, bars, Inns and food trucks proprietors as well as staffing and training.

Clients:Restaurant Soleil Oct 2013 - July 2014Increased business by adding a lunch delivery service, opened for "all you can eat" pizzas on Wednesday nights, started a live music calendar for Saturday nights. Increased profit margins and trained kitchen and wait-staff.

Pousada Tiradentes Sept. 2014- Dec.2014Staff training and marketing strategies to maximize bookings and added a client loyalty card to ensure significant discounts for returning clients while adding to the revenue.

Hospedaria dos Santos Mar.2015 - Aug. 2015Logistics and supplying of food and beverages to seven homes that served as housing to biologists and engineers who worked in the mining industry hired by VALE S.A.

VALLEY REGENCY CATERERS (Casa Dante Restaurant inc.)- Clifton, NJ July 1996 - July 2013Manager, Maitre D'My duties were to manage all aspects of the business from staff scheduling to day to day operations including monthly and quarterly P&L and budget reports, developing new and better menu choices by working directly with the Chefs, checking allmenus on a daily basis making sure all was perfect to the minimum detail, responsible for the ordering of spirits, wines, desserts, specialty cakes and all uniforms and linens supplies.The company grew exponentially from 1996 to 2013, when all efforts were concentrated in the catering of ellegant weddings, Bat-Bah Mitzvahs, and corporate events.

HIGHLAWN PAVILION - Eaglerock Reservation - West Orange, NJ Feb.1996 - July 1996WaiterFine dining, elegantly decorated with a gorgeous New York skyline view, guest experience driven with a well-diversified seasonal menu and great wine list. The Highlawn Pavilion was a great employement opportunity in my career. During the short period of employement, I was offered a luncheon management position, however I had already commited myself to the manager/Maitre D’ position at the Valley Regency Caterers.

CASA DANTE FINE ITALIAN RESTAURANT (Casa Dante Restaurant inc.)- Jersey City, NJ Sept. 1990 - Feb. 1996WaiterThe Russo family owned and operated this fine upscale high volume restaurant. A wonderful experience that taught me a lot about wines, beverages and a true Italian way of serving great quality meals in a consistent basis. The Russo family decided to sell this Restaurant in February of 1996 to continue their success with the opening on the Valley Regency in July 1996. I was the only employee invited to join them on this new endeavor and I happily accepted.

LEO'S RESTAURANT - Englewood Cliffs, NJ Sept. 1989 - Sept. 1990WaiterA steak house located near the George Washington Bridge, Leo's was my first introduction to fine dining serving locals and

celebrities as Dizzy Gillespie, George Benson and others. A great first experience and opportunity where I learned a lot and fast.

BELAIR LEERJET RENTALS - Belo Horizonte, Minas Gerais – Brazil April 1988- July 1989Sales and Logistics AgentWorked on several executive accounts doing travel routes, hotel reservation and ground transportation for clients as well as crewmembers. Duties also included requesting and authorizing aircraft fueling and supply orders for each aircraft the company Owned.

OPDEC - Belo Horizonte, Minas Gerais – Brazil Oct. 1985 - Mar. 1988English tutorTutored Brazilian executives and college students in different aspects of the English language, for both technical and conversational use for work or travel. From Sept. 1987 thru Mar. 1988 also worked with an environmental group of biologists at the UFMG (Brazilian Federal University in Minas Gerais). I also executed translations of text books and technical manuscripts on soil and land research studies. This tutoring experience led me to the knowledge of the special need for professional English tutoring in Brazil so I began to do it on my own from April 1988 thru July of 1989 in all my free time while working at BELAIR LEERJET TRAVEL.

REAL PALACE HOTEL - Belo Horizonte, Minas Gerais – Brazil Dec. 1983 - Sept. 1985Front Desk, ConciergeResponsible for Brazilian travel groups and foreign guests. Due to my fluency in three languages at that time, great people and organizational skills, I achieved great professional growth in customer service during this wonderful opportunity.

GLOBOTOUR TRAVELS - Belo Horizonte, Minas Gerais – Brazil Feb. 1983 - Nov.1983Office Assistant: Children’s Travel ProgramsMy duties were to organize and distribute all mail, contracts and purchase receipts within the office, delivery and receiving of client’s passports and visa requests at the American and Japanese consulates and travel companion to children on trips to Amusement parks in Brazil and twice to Disneyworld and Sea World.

EDUCATION

Salt Lake City Elementary -Salt Lake City - Utah1978-1980

Pompano Beach High School-Pompano Beach- Florida1980-1982

Dom Cabral High School-Belo Horizonte, Minas Gerais-Brazil1983-1985______________________________________________________________________________________________________State of Florida - SERV-SAFE certified - 2016

REFERENCES

Saverio Minervinni North Arlington, New Jersey201-446-6031

Vito TotolliCarlsdtad, New Jersey201-852-2048

Vincent PetruzzelaNorth Arlington, New Jersey201-456-0980

Vincent RussoClifton, New Jersey201-249-2244

Anthony RussoCaldwell, New Jersey973-303-0690

Armando RosarioOrlando, Florida407-520-1360