Human Resource(HR) Operation at Ramee Guestline

Hotel (Juhu)

PRESENTED BY :Presented By :- Priya Desai

Introduction to Ramee Guestline Hotel (Juhu)

• Four Star Hotel

• 88 Guestrooms on six

floors

• Long term goal

Lobby Entrance

Coffee Shop Health Club

Premium Room Executive Room

Club Room Swimming Pool

Conference Hall Spa

Rock Bottom Club Mirchi Restaurant

Objective Of the Study

• To study the roles and responsibilities of HR at Ramee Guestline

Hotel

• To study the employee are satisfied or not.

Research Methodology

• Primary Data

• Secondary Data

Ramee through Website

Recruitment at Ramee Guestline Hotel

• Lower Level

• All Departments

Selection

• Previous job

Training and Development Observation

• Guest cars are not checked properly• Machine• Security Uniform • Multitasking

Reporting

Training provided

• Guests car should checked properly• Machine provided• Overall attire

Job Analysis Observation

• Housekeeping Department• How they are working ?• How time they take to complete a particular room?

Findings

• They take half hour for room• sometime more

Job Audit Observation

• Running of short staff• Not utilization of staff

Findings

• Audit was done • How much hours they work?• Analyze the worksheet

Payroll

• Software Use – PRISM

• Salary Break up:-

Gross Salary

Basic 50%

HRA 30% of Basic

Conveyance

Medical 12 %

Personal pay

PF Contribution 12% (less) of basic

PF Contribution (less) @ 200, Exception for February (less) @300

Net take home monthly salary

Employee Satisfaction form

• There were several questions

• Main Problem was salary, PF, Staff coater

Recommendation

• A manager should insure that the employees follow

the discipline when they are on duty.

Conclusion

• Human resource management and hospitality go

hand in hand.

Thank You