final delivery: the last mile - urban land...
TRANSCRIPT
Final Delivery: The Last Mile
ULI Fall Meeting: E-Commerce Session• Curtis Spencer, IMS Worldwide Inc.
• Chris Caton, Prologis
• Ben Conwell, Cushman Wakefield
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U.S. E-Commerce Retail Sales Forecast 2014-2018
Total US E-commerce Sales $B
2014 201 2016 2017 2018
Ecommerce is Growing
www.imsw.comForeign Trade Zone, Logistics and Supply Chain Consulting
Target fulfilled 30 percent of its online orders from
stores in Q4 as well as netting a record number of
online customers who picked up their orders in
person over the holiday season. Online sales for
Target in Q4 jumped 34 percent.
Amazon had its biggest
holiday shopping
season ever in 2015,
and grew 26 percent in
net sales.
Amazon Growth
www.imsw.comForeign Trade Zone, Logistics and Supply Chain Consulting
• Predicted Amazon sales: 7.2 billion items in
2016, 12.6 billion items in 2020.
• Opened 28 sorting centers, 59 delivery stations,
and 65 Prime Now hubs.
• Expected to build a logistics supply chain that
others can use over next 10-15 years.
Infill Requirements and Geography Considerations
www.imsw.comForeign Trade Zone, Logistics and Supply Chain Consulting
InFill Requirements and
Considerations
• InFill facilities are small(er) fulfillment centers
built in dense urban areas that are filled only
with the best selling items
• InFill facilities support delivery of goods to
customers who want one and two hour delivery
timeframes
• Infill land is located in a city and has usually
already been developed, but is now vacant and
can be re-purposed for new users
www.imsw.comForeign Trade Zone, Logistics and Supply Chain Consulting
Cornerstone, “Anchor” Cities
www.imsw.comForeign Trade Zone, Logistics and Supply Chain Consulting
1. New York City
2. Los Angeles
3. Chicago
4. Washington, DC/Baltimore
5. San Francisco
6. Dallas
7. Atlanta
8. Seattle
Ecommerce Fulfillment Center
www.imsw.comForeign Trade Zone, Logistics and Supply Chain Consulting
Inside the “BIG BOX” Fulfillment Center
www.imsw.comForeign Trade Zone, Logistics and Supply Chain Consulting
Complimentary “Second Ring” Cities
www.imsw.comForeign Trade Zone, Logistics and Supply Chain Consulting
1. Charlotte
2. Boston
3. Philadelphia
4. Miami
5. Houston
6. Detroit
7. Phoenix
8. Minneapolis
9. San Diego
10. Orlando
11. St. Louis
12. Columbus
www.imsw.comForeign Trade Zone, Logistics and Supply Chain Consulting
Last Mile Logistics
What is the Last Mile?
www.imsw.comForeign Trade Zone, Logistics and Supply Chain Consulting
From the last point of
distribution or sortation to
the final destination at a
home or business.
Amazon, last mile means
within 2—4 hours. Next
Day = order by midnight,
get it by noon-5 next day.
WalMart, order today, receive
shipment tomorrow, second
day or three-to-five day
delivery depending on final
delivery zip code
Most others say it means:
order by noon, delivery today
before 8PM; inventory and
logistics have to be
compressed to accomplish
this!
Amazon Prime Air Boeing 767
www.imsw.comForeign Trade Zone, Logistics and Supply Chain Consulting
“It’s not that we are trying to take over (delivery). We will
take all the capacity that the US Postal Service and that
UPS can give us, and we still need to supplement it.”
– Jeff Bezos
Last Mile Robotics
www.imsw.comForeign Trade Zone, Logistics and Supply Chain Consulting
Amazon Prime Now
www.imsw.comForeign Trade Zone, Logistics and Supply Chain Consulting
Over the last three years, Amazon has opened 60 Prime Now
Hubs and fresh delivery stations. Prime Now Hubs are
fulfillment centers built in dense urban areas filled with that
metro area’s specific bestselling items.
CHRIS CATON Senior Vice President, Research
ULI Fall Meeting
E-Commerce
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Five Observations on E-Commerce & Logistics Real Estate
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Global Phenomenon
Great diversity of customers
Yet, relatively few specific use-cases
High intensity of use
Consistent evolution of user requirements
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A Global Phenomenon
E-Commerce Sales, Global($, trillions)
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E-Commerce Share of Retail Sales(%)
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US WesternEurope
Japan China LatinAmerica
2010 2015 2020
Source: e-Marketer, Prologis Research Source: Goldman Sachs, Prologis Research
Diversity Among the Industry’s Customers
Source: Internet Retailer, Prologis Research 19
Distribution of E-Commerce Retailers by Online Revenues, U.S.(%)
Major OnlineRetailers
(>$5B) 40%
MidsizedRetailers
($250M-5B)47%
SmallerRetailers(<$250M)
13%
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Mega Brands
Large Brands
Emergent Brands
Transportation / Parcel Post
Third Party Logistics Providers
Yet, Five Basic Customer Profiles
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High Intensity of Use
E-Commerce Real Estate Footprint: 1.0 MSFBrick and Mortar Real Estate Footprint: 2.8 MSF
Real Estate Footprint by Retailer Type
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Well Worn Path of Customer Requirement Evolution
E-fulfilment operations require multiple major distribution centers, requiring multiple
millions of square feet across several (or many) distribution centers
SCALING PLATFORM
$250-$500M USD SALESINCUBATION PHASE
<$250M USD SALES
TAKE-OFF
>$500M USD SALES
Retailers tend to consolidate
their fulfilment operations into
a single 500K SF to 1M SF
facility
Operations either occur in the
existing supply chain (for brick-and-
mortar retailers) or leverage 3PLs
and/or exist within a handful of small
locations
Real Estate Requirements as Customers Scale their Operations
23Source: Internet Retailer
Note: Forward estimates growth individual company revenues at the expected national average pace. Actual results will be different.
Greater Capacity to be Local
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2010 2015 2020
US Europe Asia Lat Am
Major Online Retailers by Revenue ($, billions, all online retailers with >$5B annual online sales)
Considerable growth continues
High diversity of requirements
Shifting geographic needs
Implications
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