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  • Fierce Conversations, Inc.

    1

    Coaching Conversation

    Name: ______________________

    Objectives

    Interrogate Reality

    Provoke Learning Tackle Tough Challenges

    Enrich Relationships

    Comments:

    Principles

    Master the courage to interrogate reality Come out from behind yourself, into the

    conversation, and make it real Be here, prepared to be nowhere else Tackle your toughest challenge today Obey your instincts Take responsibility for your emotional wake Let silence do the heavy lifting

    Comments:

    Coaching Conversation Steps

    Identify the issue:

    What is the most important thing you and I should be talking about today? Give them time to think about this.

    Clarify the issue: Whats going on? How long has it been going one? Am I understanding you correctly? Is the issue _______? Paraphrase: check your perception. Your job is to help the individual discover what this conversation wants and needs to be about.

    Determine current impact:

    How is this issue currently impacting you? Others? The organization? What other results is this situation currently producing? (What else? What else? What else?) As you consider these results, what do you feel?

    Determine future implications: If nothing changes, what are the implications? Whats likely to happen? What is at stake for you, for others, for the organizations, if nothing changes? (What else? What else? What else?) When you consider these possible outcomes, what do you feel?

    Examine personal contribution to the issue:

    How have you contributed to this problem/issue? What piece of this issue has your DNA on it?

    Describe the ideal outcome:

    When this issue is resolved, what difference will that make? What results will you enjoy? Others? The organization? When you contemplate these results, what do you feel?

    Commit to action:

    What is the most potent step you could take to move this issue towards resolution? When will you take it? Whats going to try to get in your way and how will you get past it? When can I follow up with you?

  • Fierce Conversations, Inc.

    2

    Reflection on Coaching Conversation

    Name: ______________________

    1. What were some of the keys to the success of the conversation?

    2. What was your greatest challenge as you asked the coaching questions? Greatest learning?

    3. From your perspective, what was it like to be the one answering the coaching questions?

    4. How might the coaching conversations help to improve your results, the results of your team, and the results of your organization?

    5. How might you use the coaching conversations in the future?

    6. Additional Comments:

  • Fierce Conversations, Inc.

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