feel more confident as a manager, mentor and coach

Confident As A Manager, Mentor,

a presentation brought to you by:

J.B. Symons Ph.D.

Feel More

& Coach

www.profilesinternational.com ©2012 Profiles International, Inc. All rights reserved.

J.B. Symons Ph.D J.B. Symons is a nationally known speaker on the issues and problems of people development. Speaking on today's business concerns of corporate culture, work force environment needs and total quality leadership; JB has shared his know-how and insights with hundreds of companies and businesses, from small one-person offices to Fortune 500 corporations. Some topics include: change management, stress management, conflict management and problem solving, communication skills, assertiveness training, substance abuse awareness, moral and ethical decision-making and managerial behavior. Along with over 30 years of workshop, retreat and seminar presentations, J.B. is a specialist of on-site training and development programs for business; with a focus on decreasing specific losses and problems, while increasing personnel effectiveness and efficiency and business profitability. Training and development programs include: Organizational Goal-Setting, Strategic Planning, Creative Thinking, Training Analysis, Organizational Productivity, Effective Leadership Development, Supervisory Management, Team Building, Customer Service and Executive Coaching and Mentoring. Following 3 tours in Vietnam as a Navy Corpsman with the elite Navy Seal Teams, J.B. attended Ball State University, Texas A & I, Indiana University, Earlham College School of Religion, and United Theological Seminary, receiving B.S in Biology with minors in chemistry, political science and physical education; a Master of Divinity with specialties in Clinical Counseling; Master of Counseling Psychology with specialties in family counseling, motivation and human performance; and a Ph.D. in Organizational Psychology with a focus in corporate culture development and wellness. An enjoyable speaker and humorist, he has specific training and talents in substance abuse counseling, family and individual stress therapy and behavior modification. He does private research and work in adolescent and preadolescent stress, self-esteem and self-control. The recipient of Indiana University’s "Excellence in Teaching" award for Adult Education-Continuing Studies, JB is continually striving to assist others in the greater use of their potential.

Vice President Enterprise Solutions Sales

imagine great people ®


Who We Are

• Founded 1991 • Over 45,000 clients served worldwide • Offices in nearly 130 countries • Founding member of the Association of

Test Publishers • Microsoft Certified Partner

www.profilesinternational.com ©2012 Profiles International, Inc. All rights reserved. www.profilesinternational.com ©2012 Profiles International, Inc. All rights reserved.

We support our clients through the full employee life-cycle, helping them identify the best people for their jobs and then developing them to their fullest potential.

Creating Value for Clients



• 11,000 + active clients

• Client base includes 152 Fortune 2000 companies

• Represented in nearly 130 countries

Client Highlights

Financial Services Travel & Hospitality

Technology Healthcare Energy & Utilities

Education & Government

Business Services

Retail & Consumer Financial Services Travel & Hospitality

Technology Healthcare Energy & Utilities

Education & Government

Business Services

Retail & Consumer

Diverse Base of Marquee Clients


Clients We’ve Served


Activity

Identify a leader who you know well. Now, complete this

statement . . .

(Name or Position)________ could achieve even greater success if _________________.


So Have You Ever Told Them?


What am I missing…?


Situational Leadership Model Paul Hersey and Ken Blanchard, 1960’s

Can Do and Wants To Do

(Empower)

Can’t Do But Wants To Do

(Train / Coach)

Can Do But Doesn’t Want To Do

(Inspire/Motivate)

Can’t Do / Doesn’t Want To Do

(?)


Is Perception – Real or Imagined?

“We measure ourselves by our intentions; others measure us by

our behaviors/actions”.



Is Perception – Real or Imagined? Where are these

perceptions coming from?



“One of the hardest tasks of leadership is understanding that you

are not what you are, but what you're perceived to be by others”

Edward L. Flom


Help Leaders Examine…

1. WHAT they do 2. HOW they do it 3. How it is Perceived

by others


Leadership Assessment


Perception is Reality The PXT provides reality to the performance evaluation



Open

The Johari Window Model

Hidden

Blind

Unknown

Joseph Luft and Harrington Ingham, 1950’s


Activity

Identify a leader who you know well. Now, complete this

statement . . .

(Name or Position)________ could achieve even greater success if _________________.


Why The ProfileXT® (PXT) Total Person Measure –

• The Building Blocks of Competencies • Cognitive (based on abilities, not just behaviors,) • Behaviors • Interests

Normative • Allowing Predictive, Customized (not generalized) Performance

Models for Multiple Jobs

Drives a Single Job Match Number • Making it much easier to compare Candidates to Jobs, and

Candidate to Candidate • Plus Career Pathing and Succession Planning


ProfileXT® Insight: What We Measure 10 9 8 7 6 5 4 3 2 1

9 8 7 6 5 4 3 2 1

9 8 7 6 5 4 3 2 1

9 8 7 6 5 4 3 2 1

9 8 7 6 5 4 3 2 1

9 8 7 6 5 4 3 2 1

9 8 7 6 5 4 3 2 1

9 8 7 6 5 4 3 2 1

9 8 7 6 5 4 3 2 1

9 8 7 6 5 4 3 2 1

9 8 7 6 5 4 3 2 1

9 8 7 6 5 4 3 2 1

9 8 7 6 5 4 3 2 1

9 8 7 6 5 4 3 2 1

9 8 7 6 5 4 3 2 1

9 8 7 6 5 4 3 2 1

9 8 7 6 5 4 3 2 1

9 8 7 6 5 4 3 2 1

9 8 7 6 5 4 3 2 1

9 8 7 6 5 4 3 2 1

Thinking Style

Occupational Interests

Behavioral Traits

10

10

10

10

10

10

10

10

10

10

10

10

10

10

10

10

10

10

10

Learning Index

Verbal Skill

Verbal Reasoning

Numerical Ability

Numeric Reasoning

Enterprising

Financial/Admin

People Service

Technical

Mechanical

Creative

Energy Level

Assertiveness

Sociability

Manageability

Attitude

Decisiveness

Accommodating

Independence

Objective Judgment

CAN they do the job?

HOW they do the job.

DO they love it?


To What Degree Might This Person

Exhibit the Competencies You

are After?

ProfileXT® Insight: What We Measure


The ProfileXT®

Shaded areas indicate the Performance Model. The Performance Models show requirements for the jobs in your company.


The ProfileXT®

Good Match


The ProfileXT®

Poor Match


How Do You Measure the Action of Leaders?

Picture Credited: Barak Obama: whoohoo120 Mark Zuckerburg: Guillaume Paumier Oprah Winfrey: VTK Productions


How Do You Measure the Effectiveness of Leaders?


How Are Companies Developing Leaders?

• Leave them alone, observe from afar, pick when ripe.

• Add to current job, problem fixer, go to person, increased exposure.

• Take on temporary assignment. • Development Program of the Month. • Development Process.


Where Do You Start With Leadership Development?

1. Building a bench-strength of leadership talent. 2. Use leadership development to transform the Business. 3. Help leaders become more effective at what they are already doing. 4. Help leaders through critical career transitions.


How Do You Develop Leaders? 1. People develop best on-the-job

Get specific, define the exact need

2. Try Some Stretching - Job Challenges/Preparatory Assignments - Questions for Choosing Assignments

3. Prescriptive Training - Organizational Knowledge Functions, Processes, Systems, Products & Services, and Competitors - Leadership Competencies Specific Development Plan


How Do You Develop Leaders? 4. Special Training - Major Training Event - Project Team, - Individual Project

5. Classroom Training

6. Learn from Others

7. Learn from Reading

8. Growth through Coaching - Assessment/Results based feedback (Acquiring Skills) - Acceleration Coaching - Personal Mastery Coaching


Leadership Development Tools

• 360-Degree feedback • Assessment Instruments • Formal and/or informal

coaching/mentoring • Executive Coaching

• On-The-Job Experience


Keys to Success

Development Feedback

Feedback Coach/Mentor

Coach Process/Tools

Process/Tools Checkpoint & PXT

Accountability Results


CheckPoint 360º™ measures one’s credibility as a leader - as experience by others.

Competence in WHAT you do

= Effectiveness in HOW you do it

Your Credibility Quotient


Using tools will make you feel more confident and competent as a Manager, Mentor and Coach!

INFORMATION IS POWERFUL!!


SPECIAL OFFER

We want to offer you a free demo of the CP360 and the PXT.

Call Today to Find Your Reality!

Contact Us

Profiles Assessment Asia (Pte.) Limited An Authorized Strategic Business Partner of Profiles International

14 , Robinson Road, #08-01A, Far East Finance,Singapore 048545Email: [email protected] Telephone: 65717031Fax: 63334636

Website: http://www.profiles.com.sg

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