FCSS OUTCOME MEASURES OVERVIEW:

MEASURING UPNOVEMBER 28, 2013

1

Outline:

FCSS Outcome Measures Journey

Provincial Impacts

Alignment

Results

Moving Forward

2

FCSS OUTCOME MEASURES JOURNEYWhat gets measured, gets valued

3

FCSS enhances the social well-being of individuals, families and community through prevention. 

SD1 people develop independence, strengthen coping skills and become more resistant to crisis;

SD2 people develop an awareness of social needs;

SD3 people develop interpersonal and group skills which enhance constructive relationships;

SD4 people and communities assume responsibility for decisions and actions which affect them

SD5 people are supported to be active participants in the community  

4

5

Understanding the Components:

Programs

Activities OutcomesOutputsInputs

Efficiency

Effectiveness

Roles and Responsibilities

Accountability

Public Policy

Policies / procedures

Children are born healthy and able to thrive

Children are reaching development milestones

Parents know how their child is developing

6

Outcomes: Achieving Alberta’s Goals – Alignment of Outcomes

7

Social Policy Framework Principles:

The SPF principles are criteria that guide decisions, behaviour, and actions. When used as a foundation for action, they help everyone understand the appropriate direction to take and how to act in a way that will lead us to the outcomes we want.

The principles from the SPF are:

• Dignity• People first• Health and strong relationships• Mutual responsibility• Inclusion• Proactive• Collaborative• Accountable

8

Social Policy Framework Outcomes for Albertans

Safe •free from fear of abuse and violence

Healthy •highest standard of health and well-being

Secure & Resilient •career and work opportunities, with access to income supports when in need

Lifelong Learners •develop knowledge, skills, and commitment to learning

Included •feel welcomed in communities where they live, learn, and work

Active & Engaged• participate in recreational activities

and cultural experiences, and to engage in society

9

The outcomes

for the system

are:

• Aligned - Policy is aligned across program areas so that tools and supports work together to solve complex challenges.

• Balanced - Programs and services balance preventative actions and intervention, while supporting the whole person and recognizing both strengths and needs.

• Accessible - Albertans have access to and benefit from cohesive, flexible, timely, and informed services and supports.

• Accountable and Sustainable - Social programs and services are results oriented, transparent, and sustainable.

• Complementary - Roles are complementary, balanced, and work together to achieve outcomes.

10

•Ensuring government programs and investments are achieving the outcomes Albertans want.•Ensuring that government programs and services are being delivered in the most efficient and effective way possible.

RBB is about

:

Results-based Budgeting (RBB):

11

RBB: Major Lines of Business

12

RBB: Review Process

13

Focus on Outcomes •Focus the review of programs and services on outcomes.

Align with Social Policy Framework

•Align reviews with SPF outcomes for Albertans and SPF system and delivery outcomes.•Reflect the SPF principles in program analysis.

Develop Policy Considerations

•Develop policy considerations to guide the reviews towards the desired state.

Assess Current State •Collect detailed program information to assess relevance, effectiveness and efficiency.

Design Future State •Design the future state that aligns programs with the intended outcomes.

Provide Advice •Provide advice and recommendations for changes needed in current state to support the achievement of the future state.

RBB: Human Services’ Review Approach

14

15

Line of Business Outcomes:Individual Outcomes Albertans maximize their health and well being

Albertans are safe and resilient

Albertans are socially and economically stable

Albertans are actively included and engaged in the communities

Albertans reach their full potential through work and learning

System OutcomesResponsive and accessible to Albertans, easy to use and administer, and efficiently delivers programs and services

Shares responsibility with an integrated network of partners in the community and promotes community capacity

Client-centered and equitable: appropriate supports respond to the changing needs of vulnerable Albertans based on needs and strengths

Promotes individual resiliency and is well balanced between prevention and intervention.

Integrated and innovative

Sustainable and accountable

Timeline Extension• Treasury Board and Finance has extended the timelines for cycle

2 lines of business that were significantly impacted by the flood relief effort in southern Alberta

Challenge Panel Orientation• Challenge panel members received an orientation and technical

briefing on September 9 and 12

Next Steps• IHS and ICA review plans will be presented to challenge panel

members in January 2014• IHS and ICA review reports will be presented to challenge panel

members in June 2014

Cycle 2 Reviews – Apr 2013 to Jun 2014:

16

Challenge Panels:

• Challenge panels consist of Treasury Board Committee Members, MLAs and Public Members

• Ensure review plans are comprehensive• Ensure reviews were completed appropriately• Provide comments and advise to Treasury Board

Who is on the Challenge Panel?

What is the Purpose of the Challenge Panel

17

18

Review Results:

Less of More ofFocus on Deficits Focus on Strengths

Crisis/Intervention Response Prevention

Collection of Programs Integration

Measured by Outputs Measured by Outcomes

Primary Responsibility and Accountability

Mutual Responsibility and Accountability

Policy Considerations

Less of More of

Assessing separately based on what programs provide, as it is difficult to know if the continuum of supports provided is making a difference or to understand the relative contribution of government versus others in achieving outcomes

Measuring results against a common set of outcomes and the system continually improves itself and innovates to achieve the right outcomes.• Focusing on outcomes that align with

the Social Policy Framework• Outcomes are achieved through the

delivery of high quality services and a system that is flexible, adaptable and innovative

Measuredby Outputs

Measured by Outcomes

19

SPF Policy ShiftLess: Focus on inputs and rules

More: Focus on outcomes, quality, values, and dignity

FCSS Alignment with Social Policy Framework:Principles: Direct or Indirect Alignment:

• Dignity• People First• Healthy and Strong

Relationships• Mutual Responsibility• Inclusion• Proactive• Collaborative• Accountable

• Respect, empathy, acceptance• People are the focus of service design

and delivery• Support well-being and safe vibrant

communities• All have a role to play• Promote full participation• Focus on creating conditions for

success• Achievement depends on ability to

work together• Accept responsibility for and support

efforts for better outcomes

20

Key Principles:

• Local autonomy• Community development

• Belief that self-help contributes to a sense of integrity, self-worth and independence.

• A people helping people approach to improving quality of life and building capacity and resiliency within families and communities to prevent and/or deal with crisis situations.

21

FCSS Alignment with Individual Outcomes

• Maximize health and well-being

• Safe and resilient• Socially and

economically stable• Actively engaged and

included in the community

• Reach full potential through work and learning

• Improved social well-being

• Strengthen community

• Support self-sufficiency

• Information/referral, community supports, connections

• Social engagement and support – 95% positive change

22

• Supports to vulnerable Albertans

• Integrated, innovative and sustainable

• Responsive and Accessible

• Promotes community capacity

• Promotes resiliency through a balance of prevention and intervention

• Community-driven models

• Local relationships, networks

• Reaches over 99% of population

• Provincial/municipal partnership designed to promote capacity

• Important program in the continuum of care

FCSS Alignment with System Outcomes

23

• In 2011, 116 /206 programs submitted an outcomes report (56%)

• There were a total of 310 outcome statements reported with 508 indicators. Average for completion by participants was 85% and the average success rate was 91%.

• Areas of priority addressed were as follows:• Youth: personal well-being: self-esteem, resilience,

competence (38%)• Seniors: Connection with others: social supports and

relationships (38%)• Family : Healthy family functioning: positive family

relationships, parenting and communication (37%)• Community Connection/Engagement: social support,

address social issues, positive attitudes (28%)• Positive child Development: family and community supports,

(23%)

Results:

24

• Based on 92/116 FCSS programs reporting 100,279 volunteers reported 2,256,642 volunteer hours. Using the minimum wage, this would equal $22,453,587 in paid labor.

• FCSS measures improved social well-being of individuals, family and community through indicators such as quality of social networks and community awareness.• 88% reported improved interpersonal/group skills and

positive relationships.• 93% reported improved awareness of social need

• Some 2012 results:• Community Connectedness – 94% reported feeling valued,

more knowledgeable about and connected to their community

• Early childhood Development – 89.5% reported increased awareness of the importance of early childhood development, increase in parenting skills and better awareness of supports and resources.

Results – continued:

25

26

• Making positive progress – need to improve• Accountability/Reporting requirement• Communicating results more important than ever• Mutual learning experience• RBB recommendations• Tools, templates and supports• Frequent communication

Moving Forward:

27

Ken Dropko, Executive DirectorCommunity Partnerships

780-644-2485ken.Dropko@gov.ab.ca

Joyce Mellott, Senior ManagerFCSS/Community Partnerships

780-415-6285Joyce.Mellott@gov.ab.ca

Thank you!

Questions?

28