An Offshore Shared Services Center Approach

Markets 1998 - 2009

Motorized Vehicles: Car Makers - Trucks - Buses - Trains TGV

Military-Aerospace: French Air Force - European Space AgencyNASA - Space Shuttle Launch Connectors

Electronics: Mobile Phones – AllConnectores motherboardsHD - Disk Arrays High VelocitySmart Card- DVDs - LCDs - Mini ModemsDiagnostic ImagingRoboticsData Collection - Radio FrequencyHigh-Speed I / O Interfaces Terabit System Bandwidth

Electrical : Government High Voltage Line TransmissionGlobal Electrical Companhies : ABB, Mitsubish Eletric Telecomm Operators

Shared Services Center

Global Strategy

Creation of an Executive Council based in Paris consists of 17 Area Vice-Presidents (one for each area of Corporate Management) and a Chairmanelected (for 4 years) at a shareholders meeting - Paris

Appointment of a Legal Entity country for local management in 30 countries

Creation of Corporate Management Teams Cross Region: IT/Systems/Business Finance - HR - Quality - R & D - Purchasing - Manufacturing Logistics & SupplyChainin all countries.

Creation of Support Operation Teams by Continent : Americas IS Team – Europe IS Team - AP IS Team

Competence Centers :

Global PMO – Paris - France ( ARTEMIS Global Portfolio Management )PMO - Business Strategy – Global Customer Focus

PMO - Operational by CountryPMO - IT by Country

Global CommunicationsVP Communications Standards - Manchester USAVP Human Resources - Paris FranceE-Commerce – Harrisburg - USASharepoint WEB Portal - Paris - France

Global IT Infrastructure CTO Américas - Manchester USA Data Centers – Informatics StateTele-Video ConferenceVOIP – PBX Standards Cross Region Telecomunications

Global Enterprise ERP Manufacturing - Paris France Global Sales Data Collection - Manchester - USA

Competence Centers :

CAD-CAM Colaborative Suite - Germany

Global Supply Chain & Logistics – Detroit – USA

Global Label-BarCode Systems Data Collection &Standards - Canada

Global Help Desk – Bangalore – India

Global Datawarehouse – Bangalore – India

Global Billing Systems – Bangalore – India

Global Software Development – Bangalore - India

Global Operations Consolidation - Singapore - Singapore

Global Finantial Consolidation - Paris France

Global Human Resources Consolidation - Paris –France

Global Travel&Espenses – New York – USA (Outsourced)

Global Contracts – All Countries

HP – Servers - Clusters – Disk Array – Backups – Desktops -Notebooks

Cisco Systems – Network – LAN-WAN-WLAN

CheckPoint Security Systems – Network - Access

AT&T – Orange Telecom -Continental Optical Fibers

Microsoft Enterprise Suite – Global Licensing Volume

Computer Associates – Antivirus – Back-ups – Disaster Recovery - Help Desk - TNG

Ipass – world access wifi spots

Polycom Video-Voice Conference Systems

QAD ERP – Enterprise Applications – Same Version for all CountriesGlobal 4GL Databases by Progress Software Corp

Delloite – Auditing – Legal – Fiscal Accentury - Technology

GLOBAL IMPLEMENTATION STRATEGY – WAVES – All Countries

1998 - End of Merge & Acquisition in 30 Countries

1999 - Legacy Management – IT/IS

2000 - Legacy Management – ERP

2001 - Finantial Consolidation Management

2002 - E-Commerce Management

2004 - WEB Portal Management

2005 - Portfolio Project Management 2005 - Data Centers Consolidation : from 32 DPCs to 3 Global Data Centers

2006 - Payroll Consolidation – Career Tracking – Talent Retention Policies2006 - Global Data Warehouse – Corporate Oracle BI

2007 - Global Supply Chain – Customers Full Visibility2007 - R&D Management integrated to Global Customers

2008 - 2009 Strategical revison of Market Segments – Customer Focus