Fashion Framework

Enabling Omnichannel & Industry 4.0 strategies in the Fashion industry with the best-of-breed approach

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Fashion: a rapidly-evolving industry thanks to the opportunities offered by technology

A «best-of-breed» application architecture is the best solution to provide new services

The services offered by PwC Italy

Agenda

The market is rapidly evolving, and demands more and more challenging needs…

Technology evolution rate and the opportunities offered by the market increase constantly…

…push product personalization beyond traditional limits,

up to Make-to-Order requests…

See now buy now… make products available for purchase in a few hours and along every sales channel soon

after their launch…

…integrate small and big data to improve supply chain planning

and execution

…build a holistic vision of the consumer, consolidating

information coming from different sales and communication

channels…

…exploit every multi-channel touchpoint to improve customer

knowledge and build a strong relationship with them…

…streghten customer loyalty through the adoption of

a personalized offering along all communication and

distribution channels …

1990+

The beginning of digitalization…

• Product digitalization • Process automation• CIM/CIP systems• The birth of the first • «on-line» business models

The advent of digital technologies…

• Diffusion of the first digital solutions

• Digitalization and automation of

specific processes • Digital functional

«siloes»• Digitalized and multi-channel

consumer interface

2000+

Industry 4.0

• Digitalized products and services

• Vertical and horizontal integration, and digitalization of value chain processes

• Pervasive diffusion of new digital business models• Data analytics as a core competency

2016+ 2020+

A totally digital ecosystem..

• Flexible and integrated value chain networks

• Fully virtualized processes

• Completely virtualized consumer interface

• Collaboration among firms as a core value driver

A robust Enterprise Architecture is the mandatory back end to supply the new services

Design &Development

Planning &Forecasting

Sourcing& Manu-

facturing

InboundLogistics

Warehousing& OutboundLogistics

Sales &Marketing

Category Planning

Make-to-Order

Crowd-sourced design

Monitoring of competitors’ offering

Multi-dimensional planning

Real-time information planning

Multi-echelon inventory optimization

DigitalManufacturing

VMI & auto-replenishment

Supply chain visibility

Real-timetrack & trace

Optimal retail allocation

Smartwarehousing

Pull-based replenishment

Cross-channel stock visibility

Customer engagement

& loyalty management

Brand & Customer experience

One-to-one marketing

Social Media listening

Enterprise Architecture

Front-endBack-end

Collection Development

Manufacturing/ Sourcing

Quality Mgmt

Product Delivery

Material Logistics

Product LogisticsFinal Consumer

E-comDC

DC

E-commerce

Retail stores

Concessionc orners

Prop

riet

ary

DC

E-com DC

Retail stores

E-commerce3rd p

arty

Offering personalization

Integration of physical and digital operations

Holistic view of the customer

Enterprise Architecture

Cloud Cyber-security Software-as-a-Service

Internet of Everything

Big data & Analytics

Visibility and collaboration along the supply chain

The new services to provide are «data consuming» and enabled by traditional applications

Best-of-breed applications enable flexibility, reduce cost and time to market

Improved solution scalability, thus a stronger ability to adapt to the changes of the competitive environment and to exploit new technological opportunities.

Lower costs for the management and evolution of the entire application architecture, thanks to the reduction of system customization.

Increased fitting between each solutions and the needs of the supported processes, thanks to specialized and vertical features.

Increased total flexibility, thanks to the lower effort required for the evolution/substitution of single elements.

The integration of best-of-breed back-end applications is key to enable front-end innovative services

PLM DAM/CMS

ERP WMS SRM CRM E-commerce FINANCE

Enterprise Service Bus

Industry 4.0 Omnichannel

• Process digitalization• Management and

real-time monitoring of supply chain activities

• Product Track & Trace

• …

• Online content publication

• Time-critical functions (e.g. upselling opportunities, dynamical pricing, promotions)

• Common consumer database

• …

• Predictive Analytics• 3D Printing• Integrated Quality Mgmt• Logistics simulation• Product customization

• Online Shopping• One-to-one

Marketing • Customer Loyalty• Mobile POS• Social Media

Listening

Reduced time-to-value, as implementation projects becomeshorter and less risky.

Retail

PwC Italy Fashion Framework: the best-of-breed technologies implemented and integrated

Ente

rpri

se S

ervi

ce B

us

Reporting

Finance & Control

Content Management

Integrated Business Planning

Collection Development

PLMCentricSoftware

Business Intelligence

ERP Finance

CMS/DAM/PIM

Demand / Retail / Production Planning

Sourcing & Manufacturing

Logistics & Distribution Marketing & Sales

ERP Stealth3000

WMS Logimoda

Temera

SRM & Supplier Collaboration Ivalua

CRM/MarketingSalesforce

Wholesale

StealthRetail

Retail

POS Beanstore

E-commerce

E-commerceSalesforceCommerce

Cloud

Qlik; SAP/BI; ORACLE

SAP S4HANA CPM SAP/BPC; Tagetik; ORACLE | Hyperion; Board

WARDA; Kubix

Board; Atomos

Kubix

The services offered by PwC Italy: from the definition of the IT strategy to the implementation and integration of the solutions

Project preparation and organization

Business and organizational

model assessmentEnterprise

Architecture definition

Business Model assessment Project scope and

implementation strategy validationBusiness Operating

Model definitionFunctional and

operational model definition

Communication plan

Functional support to key users

System enviroment setup

Project status report, issue addressing & monitoring

Operational support to key

users and business functions

Business process training and

documentation

Partner selection and RFI / RFP

preparation

Functional and operational model

definition

Test case selection

Data migration support

Contingency & recovery plan

Goal assessment

Post implementation

review

User support

Solution positioning

Gap identification

Migration strategyProject Kick-off

Blueprint

ParametrizationIntegration

Customization

Integration testData migration

Training

Go-Live

Post Go-Live support

Analysis and Preliminary

Activities

Project Preparation &

Blueprint

Relization

Test & Training

Go-Live & PostGo-Live Support

From S

trategy......to execution

Tempus Fugit

PwC’s Advisory services. Helping companies build their next competitive advantage.

www.pwc.com/it

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Contacts:

Carmine Michele BruniPartner Technology Consulting+39 335 6327789carmine.michele.bruni@pwc.com

Stefano SpinielloDirector Technology +39 348 8100636stefano.spiniello@pwc.com