FandangoEvents Design Specifications

Project Team: Allison Cooper Lissa Doty

Phoebe Yang

Student Project General Assembly UXDI Winter 2013

Navigation Schema v1Bottom navigation

Hamburger Menu

Featured My Feed Events Nearby My Tix

How it WorksSupportSettingsMy Account

Sponsored Events

Partner Venues Events

Facebook Events

Selected Twitter

Selected Instagram

Tickets Bought

Tickets Received

Tickets Sent

Invitations

Favorites

Credit Cards

Email Address

Sign Out

Alerts

Location

Facebook

About Us

FAQS

Privacy Policy

Contact Us

Sending Tickets

Receiving Tickets

Inviting Friends

Twitter

Keyword

Category

List

Map

Navigation Schema v2Bottom navigationFeatured My Feed All Events Nearby View Tix

My Account

Sponsored Events

Partner Venues Events

Facebook Events

Selected Twitter

Selected Instagram

Tickets Bought

Tickets Received

Tickets Sent

Invitations

Favorites

Credit Cards

Email Address

Keyword

Category

List

Map

My Account

Survey QuestionsQuestions from our initial online survey: Questions for event producers:

1. Why do choose a particular venue? 2. How do you choose a ticketing service? 3. How many events do you have in a month? 4. How many attendees on average? 5. How do you get the word out? 6. Do you use tiered pricing, and if so, why? 7. How do you determine what to charge? 8. Have you used digital tickets? 9. Would you use them again? 10. Likes and dislikes of digital tickets? 11. What social media sites do you use?

1. How would you describe where you live? 2. How old are you? 3. What kinds of events do you attend/are you interested in attending? 4. How many events per week/month/year do you attend? 5. How do you hear about the events you attend? 6. When attending an event requiring a ticket, do you print out tickets, buy them at the door, use e-tickets? 7. What factors do you consider when purchasing a ticket to an event? 8. What ticketing services have you used in the past year? 9. Do you produce events, and if so, what ticketing services do you use? !

User Flow

User opens app to find event

Default screen:

Featured Events

Navigates to My Feed

Event Detail page

Checkout: input

quantity & credit card

Yes

No

Views personal

“My Feed”

Prompted to log in with Facebook

User clicks “buy"

User selects Send Tickets

to Friend

Search for intended recipient on

list

Send Ticket

Does the user have an

account already?

Prompted to create

an account

Start

My Account

Join

Notifications

View Tickets

My Account

Site Map: First RunSend Tickets

Featured Events

My Feed All Events

NearbyRefine

Categories

Event Detail

Friends GoingMapAbout

Venue and Event Details

Directions Invite Friends

FB Connect

Add Card

Buy Ticket

Purchase Complete

Create Account

Guest Checkout

Sign In

Purchase Complete

Annotated Screens: Featured Events1. Can change the date and location by clicking here.

2. Information about credit cards and tickets bought resides here.

3. Can “favorite” events, which are also stored in My Account.

4. Events can be filtered by categories, such as “Literary”.

5. Sponsored events/events from partner venues and producers.

6. If Location is turned on, users can search for nearby events here.

Annotated Screens: Event Detail

1. “About” is the default setting for this option bar.

2. “Map + Info” also contains venue information (e.g. 21+ only).

3. User is prompted to sign in/connect with Facebook to see friends going.

4. Both “Buy” options take user to the same screen.

Annotated Screens: Purchase Confirmation

1. Notification indicates 2 new tickets are in user’s account.

2. Digital ticket can be shown on iphone at event for admission.

3. User can send a digital ticket via email and/or text.

4. Users can invite friends from their Facebook contacts or email address book.

5. Posts ticket purchase to social media.