factors affecting ict adoption 1

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  • 7/29/2019 Factors Affecting ICT adoption 1

    1/1

    Factors Affecting Information

    Communication Technology Acceptance inPublic Organizations in Saudi Arabia

    Ph. D. Candidate WAEL SH. BASRI

    Northern Border University

    Faculty of Business AdministrationArAr, Saudi Arabia

    Email: [email protected]

    EMERITUS PROF. DR. MOHAMED

    SULAIMAN

    International Islamic University MalaysiaFaculty of Economics and Management Sciences

    Kuala Lumpur Malaysia

    Email: [email protected]

    Abstract- Recent developments in information

    communication technology (ICT) have heightened

    the need of more study in this topic. There is a real

    risk of the acceptance of ICT by some and not

    others contributing to the rejection. The paper

    approaches the technology acceptance from the

    perspective of administration by examining the

    use of ICT and e-services in the public

    environment. The theoretical framework variables

    of the technology acceptance model (TAM) are

    examined. The study also investigated the effect of

    the model of organization readiness to change

    (MORC) Individual Differences recipients'beliefs as external variables, in addition

    subjective norm and volunteer as the mediating .

    the study tested the current usage as mediating

    variable between ICT believes and attitude

    behaviour. Most studies in ICT have been carried

    out in private sectors in Saudi Arabia. The survey

    instrument uses to collect the data is a self

    administrated questioner developed based on the

    technology acceptance questioner as used by

    Davis and Venkatesh. The research population is

    Saudi workers in public organization. The

    research tool is structure equation modelling

    (SEM), which required a minimum sample of 200

    respondents.

    Key words: Technology Acceptance model;

    Information Communication Technology; ICT

    Usage, Public organization; structural equation

    modelling; Saudi Arabia and developing countries.

    I. INTRODUCTION

    ICT is a critical means for achievement

    in private and public sectors together, but

    ensuring ICT acceptance is very difficultassignment for the organization given the

    barr iers will face the project. However,

    this rapid change is having a serious effect

    on ICT project success rate and createdproblems threaten the organization

    existence [1]. The benefits and the

    problems associated with ICTimplementation and adoption needs

    exploring.

    This study is an investigation of Saudi

    public worker behaviour. Besides that thestudy investigates the actual behaviour;

    worker behaviour and acceptancebehaviour of Saudi workers who use ICT.

    Then, analyze the relationship betweensocial demographics, worker behaviour,

    and acceptance behaviour of public

    workers. Lastly, this study also examinesthe intention to use and willingness to

    continue use ICT.

    II. RESEARCH PROBLEM

    In general, There is increasing concernthat most organizations, despite its extent,

    have not been able to recognize thecomplete merits brought by ICTs [2]. In

    order to realize the full advantages of ICTsolutions, organizations need to identify

    the factors affecting ICT acceptance [3]

    [4] [5]. In addition, the failure rate in theimplementation of technology calls for a

    better understanding of the process [6] [7]

    [8].

    The wide investment in technology

    infrastructure is support to ICT program.

    Yet; considering organizations are

    (IJCSIS) International Journal of Computer Science and Information Security,

    Vol. 10, No. 2, February 2012

    118 http://sites.google.com/site/ijcsis/

    ISSN 1947-5500