facebook privacy settings proposed redesign

Facebook Privacy Settings Proposed Redesign

Prepared for JP Mangalindan of Fortune.com May 2010

Catriona CornettUser Experience Strategist at The Archer Group

Blogger for inspireUX.com

[email protected]

www.catrionacornett.com

Users have a hard time managing who sees what within their social network. In our real lives, we disclose different things to different groups of people. On Facebook, by default, everyone is grouped together. It requires a significant amount of work to manage your friends list and monitor your activity to make sure that information is exposed to the right people. Because of this difficulty, personal information is frequently exposed to unintended audiences.

Make it easier to see who can see what within your networkReduce the amount of work needed to manage friend groupings, or lists, in order to control information accessProvide visual feedback while posting information that indicates who can see your activityProvide contextual assistance to guide users to make smart choices in restricting information to part of their network

Outside of friend interactions, there is a layer of third party and public visibility to your profile information and activity. There is a level of fear, mistrust, and confusion over what information is shared publically. By default, this information is difficult to find and users must often opt-out to public disclosure of information.

Default to opt-in to any personal information disclosure that will be seen outside of your friendsProvide a prominent visual indicator of the level of public information currently being disclosedVisually indicate changes to public information disclosure and one-click settings to turn it on/offEncourage and contextually incorporate reasons why a user should opt-in to disclosing more information and clearly communicate its benefits as opposed to making this decision on the user's behalf

Difficult management of social networks

There are two primary types of privacy issues prevalent on Facebook today:

Unwanted public disclosure of information

Summary

Changes that need to be made

Changes that need to be made

Proposed design solutions

Proposed design solutions

Visible privacy gaugeAbility to switch public privacy settings on/off in a centralized locationPrivacy toolbar with contextual messages explaining privacy settings and encouraging users to disclose more information when appropriate

Privacy toolbar that provides immediate feedback upon user activity, allowing you to quickly see who can and see your informationContextual help within the privacy toolbar to prevent accidental information disclosureImproved friend list that allows filtering based on information accessSmart lists that create automatic friend lists based on friend profile information reducing work to create custom lists

Catriona Cornett // [email protected] // www.inspireUX.com // May 2010

Keeps privacy visible, yet unobtrusive, no matter where you are on the site. Removes the sense that .

Provides quick access to all privacy controls.

.

.

Provides instant feedback upon user activity (status updates, comments, photo uploads, etc. that submit information to the site) that tell the user how many people will be able to see their activity.

Upon clicking the privacy bar, the user has the ability to get visual feedback as to who can see their latest activity and immediately correct any unexpected or forgotten privacy controls.

Contextual feedback can be flexible, your job. .

possible, , you will be able to interact with more of your friends.

Privacy toolbar messaging can also represent recent activity outside of Facebook in order to better educate users about what happens when they disclose profile information to the public.


management.

Allow easy filtering and sorting of friends based on various criteria:

- Find people who currently have access to specific profile information.

- reduce the work needed to group together friends for privacy settings.- .

Provide immediate feedback as to who can see specific profile information as opposed to focusing more on those who . This makes it easier to see if anyone is currently viewing information that the user is uncomfortable having access.

Provide the ability to quickly select friends and alter privacy permissions in one centralized location.


Appendix: Wireframes


Privacy Toolbar

Facebook Logo Search Home Profile Account

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My Friends

Find Friends

Invite Friends

Phonebook

Recently Added

Recently Updated

Privacy Tools


My Friends

Profile Picture

Profile Picture

Profile Picture

Profile Picture

Profile Picture

Profile Picture

Profile Picture

Profile Picture

Profile Picture

Profile Picture

NameList 1, List 2, List 3

All 350 Friends:

With selected:Select All Select None Edit access to

my informationRemove as friend

Edit List(s)

Send message

Invite to event










Profile Picture


Profile Picture


Filter friends

Privacy Toolbar


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Advertisement

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My Friends

Find Friends

Invite Friends

Phonebook

Recently Added

Recently Updated

Privacy Tools


My Friends

Show:Access to My Profile Information

Smart Lists

Custom Lists

Show:

Profile Picture

Profile Picture

Profile Picture

Profile Picture

Profile Picture

Profile Picture

Profile Picture

Profile Picture

Profile Picture

Profile Picture


120 people see my:x Religious views x Political views

About MeContact InfoInterests/LikesPostsPhotos/VideoFriends

SexBirthdayParentsSiblings

Relationship StatusInterested In

Looking ForCurrent CityHometownPolitical ViewsReligious ViewsBiographyQuotations

can

Children

Select All Select None

With selected:Select All Select None

Everyone

Edit access to my information

Remove as friend

Edit List(s)

Send message

Invite to event










Profile Picture


Profile Picture


Privacy Toolbar


Advertisement

Advertisement

Advertisement




My Friends

Find Friends

Invite Friends

Phonebook

Recently Added

Recently Updated

Privacy Tools


My Friends


Smart Lists

Custom Lists

Show:

Profile Picture

Profile Picture

Profile Picture

Profile Picture

Profile Picture

Profile Picture

Profile Picture

Profile Picture

Profile Picture

Profile Picture


120 people see my:x Religious views x Political views x Status updates

About MeContact InfoInterests/LikesPostsPhotos/VideoFriends

SexBirthdayParentsSiblings

Relationship StatusInterested In

Looking ForCurrent CityHometownPolitical ViewsReligious ViewsBiographyQuotations

can

Children



Everyone


Remove as friend

Edit List(s)

Send message

Invite to event










Profile Picture


Profile Picture


Edit Access to My Profile for:

About Me

Contact Info

Interests/Likes

Posts

Photos/Video

Friends

Sex

Birthday

Parents

Siblings

Relationship Status

Interested In

Looking For

Current City

Hometown

Political Views

Religious Views

Biography

Quotations

Children


Profile Picture

NameProfile Picture

NameProfile Picture

Name

Checked: Visible to friends Unchecked: Not visible to friends

Cancel Save

Privacy Toolbar


Advertisement

Advertisement

Advertisement




My Friends

Find Friends

Invite Friends

Phonebook

Recently Added

Recently Updated

Privacy Tools


My Friends


Smart Lists

Custom Lists

Show:

Profile Picture

Profile Picture

Profile Picture

Profile Picture

Profile Picture

Profile Picture

Profile Picture

7 people are in this smart list:x Current coworkers

Current coworkersPast coworkersFamily

Similar interests

Highschool friends



Everyone

Create New

Different religious views

From my current cityDifferent interested in

xxxx

xx

xx


Remove as friend

Edit List(s)

Send message

Invite to event








Friends are automatically added to smart lists based on their profile information

Next 1 2

Add Friends to This List

1

2

3

Before an activity, the privacy bar is in its neutral state with quick access to privacy tools

After recent activity, the privacy bar is activated and a status message provides feedback about how many people can see the

information

Upon clicking the privacy bar, a drawer opens up to specifically reveal who can ( )

submitted information. Changes can be made immediately to correct any accidental privacy settings


Privacy Toolbar


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News Feed

Messages

Events

Photos

Friends

Applications

Games

Groups

Profile Picture

My NameEdit my profile

Requests10 friend requests

1 event invitation

Events

What are you planning?

Get Connected?

??

Connect on the go

Privacy Tools


News Feed Top News Most Recent

Attach: Share

Profile Picture

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Name Lorem ipsum dolor sit amet, consectetaur adipisicing eli

Profile Picture


Profile Picture

Name

Lorem ipsum dolor sit amet, consectetaur adipisicing elit, sed do eiusmod tempor

Profile Picture


Profile Picture


Privacy

Privacy Toolbar


Advertisement


News Feed

Messages

Events

Photos

Friends

Applications

Games

Groups

Profile Picture



1 event invitation

Events


Get Connected?

??

Connect on the go

Privacy Tools



?

Attach: Share

Profile Picture


Profile Picture


Profile Picture


Profile Picture

Name


Profile Picture


Privacy

Profile Picture

Your name lorem ipsum dolor sit amet, consectetaur adipisicing eli

Privacy Toolbar Your status update is now viewable to 325 friends Privacy Tools

Privacy Toolbar


Advertisement


News Feed

Messages

Events

Photos

Friends

Applications

Games

Groups

Profile Picture



1 event invitation

Events


Get Connected?

??

Connect on the go

Privacy Tools



?

Attach: Share

Profile Picture


Profile Picture


Profile Picture


Profile Picture

Name


Profile Picture


Privacy

Profile Picture

Your name lorem ipsum dolor sit amet, consectetaur adipisicing eli

Privacy Toolbar Your status update is now viewable to 325 friends

Who see this update?can Change

All Friends (325)

Smart Lists (3 of 12)

Custom Lists (1 of 3)

Profile Picture

Profile Picture

Name

Name

Profile Picture

Profile Picture

Profile Picture

Profile Picture

Profile Picture

Profile Picture

Name

Name

Name

Name

Name

Name

Profile Picture

Profile Picture

Name

Name

Profile Picture

Profile Picture

Name

Name

Current coworkersPast coworkersFamily

Quick find

Privacy Tools

facebook privacy settings proposed redesign

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information thatencourage

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friend profile information

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