facebook dilemma
TRANSCRIPT
facebookHome Profile Friends Messages
Search
Presented By:-
Rashmi Sinha 40
facebookProfits(Theirs) versus Privacy(Yours))
@urRisk*****
Login
Username
Password
facebookHome Profile Friends Messages
Search
I’m worth $13.5 Billion!
Info:
Lives in Palo Alto, California
Knows English, Mandarin Chinese,
From Dobbs Ferry, New York
Born on May 14, 1984
http://www.facebook.com/zuck
The vision The initial days
The growth period
Issues & Concerns
Facebook Evolution
facebookHome Profile Friends Messages
Search
More than 150,000 new users signing up daily
More than 800 million photos uploaded to the site
each month
More than 5 million videos uploaded each month
More than 20 million pieces of content (web links,
news
stories, blog posts, notes, photos, etc.) shared each
month
More than 2 million events created each month
More than 20 million active user
groups exist on the site
TRENDS
facebookHome Profile Friends Messages
Search
For advertisers Facebook represents a gold
mine of opportunity because of the information
the site has gathered and because of the richness
of the social networking environment.
It is also an extremely “sticky site”.
Despite these advantages, Facebook has high
maintenance costs(servers and networking).
Attempts to sell online ads on Facebook and
other networking sites have not been successful.
facebookHome Profile Friends Messages
Search
Privacy Issues:
Users contribute most of their information to
Facebook willingly, but do they want to share
that information?
In December 2007, Facebook CEO Mark
Zuckerberg announced the Beacon Program. This
would track what Facebook members purchased at their corporate sites.
But then, why some Facebook users still
continue to use the third-party quiz applications?
Facebook has also come under fire for its handling situation of removing profiles from the
site.
facebookHome Profile Friends Messages
Search
“Facebook Changes News Feed After Privacy Panic”
“Facebook’s Beacon More Intrusive Than Previously
Thought”
“Facebook’s ‘Like This’ Button is Tracking You”
“Are Facebook Applications A Privacy Disaster in the
Making?”
“Facebook’s Plan to Automatically Share Your Data
With Sites You Never Signed Up For”
• Privacy Related Facts..........
facebookHome Profile Friends Messages
Search
Facebook Platform, launched in May 2007, opened up the
site to serve as a “platform” for applications that are
independently developed by third parties.
On the flip side, others believe Facebook’s own popularity
will injure its chances to attract advertisers to the site.
Facebook’s purchase of FriendFeed and its rollout of
Facebook Lite variant suggest its desire to offer an
alternative of Twitter.
Steps to profitability:
facebookHome Profile Friends Messages
Search
E-commerce can be more interactive with Facebook users
since information can be gathered from a number of
different places, and it can be personalized to meet the
needs of everyone.
Users can interchange ideas, not just receive orders. So in
the case of E-commerce people not only can buy products
or services on the Internet but they can receive feedback
from other people that have bought it before. In
Facebook’s case people can comment over each other
profiles, leave videos, texts and other things.
Ispire by Phyzok(http://www.facebook.com/pages/Ispi
re-by-Phyzok/255409734470667)
A page created by the director of the company. Nikita, a summer intern helped in promoting the company thereby building up relations as well as getting her future career fixed.
Role of e-commerce and Web 2.0 technologies
in Facebook’s widespread popularity?
facebookHome Profile Friends Messages
Search
Examples of Web 2.0 include social networking sites, blogs, wikis,
Folksonomies , video sharing sites,
Hosted services, Web applications, and mashups
facebookHome Profile Friends Messages
Search
Some of the programs that have affected Facebook’s private
policies are:
The Beacon Program, that would track what Facebook
members purchased at their corporate sites, send the
information to Facebook, who would then share that
information with their friends without asking permission.
Change of information retention and collection policy. But,
in August 2009, Facebook announced a simplification of its
privacy policy. Users could easily be able to choose
between account retention and deactivation.
Also, Facebook Platform, launched in 2007, opened up the
site to serve as “platform” for applications that are
independently created by third parties.
• Weaknesses of Facebook’s privacy policies and features. What people, organization, and technology factors have contributed to those weaknesses
facebookHome Profile Friends Messages
Search
At the end of the day, we, the users, have been
responsible for giving our personal information.
Facebook’s environment is very engaging, and gives
developers unparalleled exposure for their
applications.
These ads usually appears on the right hand side of a facebook page.
The display of ads are not mere by chance but involves profiling of active member.
Most of the time click on ad ends up with more ads of similar kind on home page.
• Continues….
facebookHome Profile Friends Messages
Search
• FACEBOOK POSITION BEFORE LAUNCH OF NEWS
FEED
$800 million selling offer for such a young company as
Offer expected to rise upto $1 billion
Open registration for public
Internal pressure for selling the company
Failure of news feed would shatter the company
• FACEBOOK NEWS FEED
facebookHome Profile Friends Messages
Search
Announced on September 6, 2006
Appears on every user's homepage and highlights
information - each item named “story”
Apparently Facebook’s users hated news feed
Too easy for other people to track activities
“Students Against Facebook News Feed” anti-news feed
group
Primary objection: shared too much information
• NEWSFEED –LAUNCH AND INITIAL REACTION
facebookHome Profile Friends Messages
Search
Mark Zuckerberg issued an apology for the site's failure
to include appropriate customizable privacy features
within a few days
Open issue discussion-Free Flow of Information on the
Internet
Launched new privacy settings on Sept. 8
Never considered turning news feed off
Faced the criticism but understood the irony of the
situation
Immediate change in privacy settings
• IMMEDIATE COMPANY’S RESPONSE
facebookHome Profile Friends Messages
Search
Positive indicators:
• It’s one of the largest social networking sites in the
world and is growing
• Facebook’s interface is simplistic and clean and tends to
attract those looking for a crisp, more structured social
networking environment
• It represents a unique opportunity for advertisers to
reach highly targeted audiences based on their
demographic information and narrowly specified criteria
• It represents a gold mine of opportunity because of the
information the site has gathered and because of the
richness of the social networking environment.
• Part of its status as a first-mover in the social networking
marketplace helps attract more users
Facebook Ads provides CM Photographic the ability to target their exact demographic.
Example :
24 – 30 years old women whose relationship status on Facebook indicated that they were engaged.
• Does Facebook have a viable business model?
facebookHome Profile Friends Messages
Search
• It has created large numbers of hostile users because of its privacy violations
• Facebook’s own popularity will injure its chances to attract advertisers to its site, claiming that the engaging and immersive environment that draws visitors to the site makes users less likely to click on ads
• Skeptics also believe that the current application system, where applications tend to support one another via advertising through other applications without the aid of extensive outside advertising, is an unsustainable model over the long term. So far, only 200 Facebookapplications have attracted more than 10,000 users per day and 60 percent failed to attract even 100 daily users
• It remains to be seen whether or not the company can turn its heavy site traffic and trove of personal information into new revenue streams
G5 found success setting up a series of Facebook Ad campaigns targeted to college students at 21 campuses prior to Summer break for StorQuest self service storage facilities. Real-time suggested bids for our auction-based system provided guidance that enabled G5 to hone ad effectiveness based on their various targeting filters (age, college level and location).
• Negative indicators: