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Promoting prosperity and ending extreme poverty: working with the World Bank Group Building a better working world

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Page 1: EY - Building a better working world › Publication › vwLUAssets › EY... · work. For our people, it is not a job but a way of life. EY is committed to doing its part to help

Promoting prosperity and ending extreme poverty: working with the World Bank Group

Building a better working world

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Cherie FaiellaEY Global Client Service Partner, World Bank GroupGlobal Government & Public Sector

+1 202 327 7022 Washington +41 79 778 67 38 Europe [email protected] Twitter: @CherieFaiella

Uschi SchreiberEY Senior Advisor, World Bank Group Global Markets Leader

+1 212 773 6738 direct [email protected] Twitter: @UschiSchreiber

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iiiBuilding a better working world

Toward a world free of poverty

Ending extreme poverty by 2030 and boosting shared prosperity: goals to cherish, goals to galvanize and goals to inspire. To fulfil these dual ambitions, every day of every year, the World Bank Group (WBG) is implementing programs and projects in some of the world’s most challenging environments.

EY has worked with the WBG in 58 countries. From helping create solutions aimed at job creation to supporting programs on infrastructure development and those that address climate change, ours is a relationship rooted in deep collaboration, shared priorities and a mutual passion for lifting people out of poverty. But there is much more still to do.

Although changing demographics and shifts in capital from North to South and West to East are helping to transform economic and social welfare standards, more than 1 billion people still live in destitution, and inequality is on the rise in many developing countries. So, what’s to be done?

Delivering sweeping change programs in countries that lack the social, political and economic infrastructure that many in the developed world take for granted is never going to be easy. While there will always be differing opinions and approaches, it is clear that solutions tailored to local challenges are prerequisite. To this end, the WBG’s internal changes will leave it better placed to empower its local operations and promote knowledge about what works, and what doesn’t, in this most challenging of sectors.

EY is also adjusting its service to align with the WBG’s priorities. Investing in our people and strengthening our capacity in developing countries around the world helps provide integrated cross-border service. We have also invested in dedicated global industry centers that act as hubs for sharing industry-focused knowledge and experience in areas including Government & Public Sector, Oil & Gas and Life Sciences. And by establishing clusters focusing on areas of importance to the WBG —

Infrastructure, Cleantech and Sustainability, Gender Inclusion, ICT, Private Sector Development and Governance — we are able to rapidly meet your needs wherever, and whenever, you need us.

Achieving a world free of poverty and human suffering will not be easy, or quick to accomplish. We cannot afford to delay, or flinch from the inevitable barriers, challenges and problems that will arise on this journey. The WBG is leading the charge — and we are there to support you, hand in hand.

Cherie Anne B. Faiella EY Global Client Service Partner, World Bank Group

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ContentsMuch done, more to do … 1

A relationship rooted in collaboration 3

Infrastructure: building, constructing — developing 4

Power up: clean technologies and renewable energy 6

The importance of inclusion 8

Private sector development and job creation 10

Bridging the digital divide 12

Taxing times 15

Strengthening governance and transparency for improved development outcomes 16

Supporting the World Bank Group around the world 18

Our work with the World Bank Group 21

Global cluster leaders 30

Geographic client service partners 31

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1Building a better working world

Ours is a world in transition. Six years on from the start of the financial crisis, the global economy is poised to strengthen this year, with growth increasing in developing countries as well as high-income economies. But it’s not all good news. Although the global poverty rate has fallen by half since 1991, progress among developing countries has been highly uneven and slower than in middle income countries.

Faced with these challenges, under the leadership of its President, Dr. Jim Yong Kim, the WBG has set itself a dual mission:

• End extreme poverty: reduce the percentage of people living on less than US$1.25 a day to 3% by 2030

• Promote shared prosperity: foster income growth of the bottom 40% of the population in every country

Focusing on impactWe deliver focused experience and specialized capabilities in priority areas for the WBG. Our team is organized into geographies and clusters, which ensures that the WBG has instant access to hubs of tailored insight, knowledge and service worldwide. Our people live and work in developing countries around the world and we recognize that our success hinges on sustainable economic development. Examples of our capabilities include:

• Providing advice and support on the deployment of international development partner funds and assessing related financial risks

• Facilitating international development partner-supported transactions, through the provision of financial, procurement and industry advice

• Providing experienced independent advice in key infrastructure sectors, including public private partnerships (PPPs), privatization and reform, to both private and public sector organizations

Much done, more to do …

• Improving the policy and regulatory environment to enable key reforms to take place and to facilitate private sector development

• Working with governments to support them in streamlining and developing their public administration and public finance capacities

• Restructuring and capacity building services for tax administrations to boost capacity and increase revenue

• Strengthening governance in the allocation of international development partner funding and public sector management, through investigating fraud and corruption and enhancing systems and controls to improve transparency and accountability

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Rohan MalikGovernment & Public Sector Emerging Markets Leader

+91 124 464 4000 direct [email protected]

Executive core team

Cherie FaiellaEY Global Client Service Partner, World Bank Group

+1 202 327 7022 Washington +41 79 778 67 38 Europe [email protected]

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3Building a better working world

The WBG: Headquartered in Washington, DC, and more than 10,000 employees in more than 120 offices worldwide.

EY: 175,000 people based in 728 locations in over 150 countries, including the majority of the countries in which the WBG is located and investment is focused.

The WBG cannot do it all by itself. While its multitude of projects take place around the world — an irrigated agriculture improvement project in Vietnam, a transport corridors program in Iraq and skills development and innovation support in Macedonia are just a few examples — successfully meeting its ambitions will require deep partnerships across different sectors, agencies and countries.

EY works hand in hand with development organizations, agencies and governments in developing countries. The WBG needs integrated, cross-border service and our streamlined global structure means we can rapidly access the right people and deploy high-performing teams to deliver exceptional client service worldwide. This combination of global oversight and local

execution means that the WBG has access to international leading practices enhanced by on-the-ground knowledge and insight.

But we are not a typical development contractor operating from the sidelines. We were one of the first to set up our operations in developing countries, giving us firsthand, in-depth understanding of the local environment. Remaining long after the completion of the initial program, we have become integral to the economies of developing countries by investing heavily in the development of our practices. We focus on legacy, not just project completion, and are passionate about our work. For our people, it is not a job but a way of life.

EY is committed to doing its part to help build a better working world.

A relationship rooted in collaboration

Olaf SmuldersWBG Global Development Executive

+1 202 327 7161 direct [email protected]

Bill BanksWBG Global Transaction Advisory Leader

+61 2 9248 4522 direct [email protected]

Petr MedvedevWBG Global Tax Leader

+44 20 795 160 06 direct [email protected]

Executive core team

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Infrastructure: building, constructing — developing

Uniting policy-makers and citizens, countries developed and emerging, infrastructure has moved center stage as a pivotal development priority. While the country-by-country need varies, infrastructure is seen as being indispensable to poverty reduction, social progress and inclusive economic growth.

The WBG agrees: infrastructure support accounted for 37% of its total fiscal 2013 lending, representing its largest business line. However, there continues to be a pressing need for new projects and funding and, unfortunately, it’s not straightforward. Infrastructure projects are significant in size, scope, complexity and in financing arrangements. And there are also larger systemic trends at work.

The importance of infrastructureFrom Hurricane Sandy in the US to Typhoon Haiyan in the Philippines, the impact of climate change on infrastructure — in both developed and developing countries — is becoming increasingly evident.

Economic growth has generated greater demand, for example. And while huge demographic shifts are creating higher expectations in terms of services, rapidly increasing urbanization has huge implications. More than 90% of urban growth takes place in the developing world, with Africa and Asia particularly affected. For example, urbanization is transforming the African continent, with more than 450 million new urban dwellers expected by 2040. And over the past 25 years, the number of people living in towns and cities across South Asia has more than doubled to almost 500 million. What has not kept pace

is the infrastructure itself. An estimated US$40-US$50 trillion of infrastructure spending will be required by 2030. Developing countries will require a massive increase in financing from both public and private sectors to meet their infrastructure needs in the coming decade. Mobilizing private capital through PPP arrangements will be critical.

While in developed countries the priority is upgrading existing networks and systems to meet the need for higher-quality services, developing countries need new infrastructure to support power, transport, water and communications. It is vital to enable local institutions and governments to improve and to take more effective control of their service and policy delivery functions through capacity building and technical assistance.

The increasing influence of digital technologies on economies is also leading to new challenges. Planning low carbon cities of the future — smart cities — is increasingly important. While offering an opportunity to make a huge leap forward, it won’t be easy. The development of smart cities requires expertise across a multitude of sectors including real estate, utilities, finance and many more. 

The WBG will have a crucial role to play in facilitating this process. EY’s 700-strong global infrastructure team stands ready to assist the WBG and its client countries throughout the infrastructure life cycle (from feasibility to policy development, PPP, and implementation and project monitoring) across key sectors (transport, energy, and social infrastructure).

Insi

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Infrastructure 2013: global priorities, global insights In a world suffering unprecedented economic and environmental challenges, the importance of infrastructure is being recognized by populations and politicians alike. Our seventh annual report, produced with the Urban Land Institute, examines key trends and issues in the major global markets of the Asia-Pacific region, Europe/Middle East/Africa and the Americas.

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5Building a better working world

Bill BanksWBG Infrastructure Cluster Co‑Leader

+61 2 9248 4522 direct [email protected]

Contact

EY has been retained by the International Finance Corporation (IFC) to support their development of PPP transactions in the agri-business and health sectors. Our team is assisting the IFC in business development, capacity building and research and analysis. EY’s services include:

• Undertaking scoping studies in designated countries to identify appropriate projects that can be implemented on a PPP basis.

• Providing technical inputs to internal project appraisal documents and processes.

• Contributing to preparation of IFC marketing documents and pitch books in the sector.

• Support to IFC teams on ongoing projects when required.

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Power up: clean technologies and renewable energy

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7Building a better working world

pipelines, as well as energy affordability and reliability. Similarly, populations in developing countries — particularly those affected by higher temperatures — need a secure and safe supply of drinking water. Although the world is on target to meet the 2015 Millennium Development Goal for water supply, much more can be done to reach the more than 780 million people who still lack access to an improved water source.

The WBG is helping finance the development of clean technologies and renewable energy in order to create jobs, establish new industries and help countries develop into resource efficient and low carbon economies. EY’s Cleantech and Sustainability WBG Cluster brings together experienced cross-border professionals to offer tailored financial and technical solutions that are underpinned by our knowledge of industry trends, as well as our deep understanding of the challenges faced by developing countries. Our teams have been providing such services to public and private sector clients, as well as to international organizations such as the WBG, for more than 15 years — and we look forward to continuing this vital work in the future.

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MENA Cleantech Survey 2013 This report analyzes the viewpoints of industry experts, manufacturers, investors and regulators regarding the Cleantech industry and renewable energy implementation in the Middle East and North Africa. Identifying the most important market drivers, prospects for growth and key issues, the survey also sets out the attractiveness of technologies and countries in the region.

“This is the year to take action on climate change. There are no excuses.” Not EY’s words on this occasion but those of WBG President, Dr. Jim Yong Kim at the 2014 World Economic Forum in Davos.

Why so imperative? The invidious impact of climate change is now all too apparent: weather-related damage costs an average of US$200 billion a year globally, with climate change increasing the cost of development by 25 to 30%, according to the WBG. Such figures help demonstrate that climate change is far more than just a long-term trend — it’s happening today, and its repercussions are all too real, threatening to overwhelm key development progress made over previous decades.

Those who live in developing countries need no reminder of our changing climate; it’s there in front of them every day. As temperatures soar and plummet, ocean levels rise and the frequency of extreme weather increases, their day-to-day lives are increasingly shaped by the weather and its impact on their agriculture, food, and water supplies.

But of course, it’s not just about climate change. Access to sustainable sources of energy is also crucial because it involves physical infrastructure such as natural gas

Alexis GazzoWBG Cleantech and Sustainability Cluster Co‑Leader

+33 1 46 93 63 98 direct [email protected]

Christophe SchmeitzkyWBG Cleantech and Sustainability Cluster Co‑Leader

+33 1 46 93 75 48 direct [email protected]

Contact

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Type “World Bank inclusion” into Google and your search results total more than 5 million — an outcome that is testament to the high priority the WBG places on this issue and its catalytic potential to power social, economic and political development. From data analysis to thought leadership reports, and from strong leadership commitment to increased investment, the WBG’s emphasis is clear.

Such prominence reflects the fact that over the next decade, the impact of women on the global economy — as producers, entrepreneurs, employees and consumers — will be at least as significant as that of the one billion plus populations of China and India, if not more so. But much more remains to be done. For example, according to the WBG’s own figures, women account for 58% of unpaid employment; globally, a sixth of girls die in early childhood; and globally, only 10 to 20 of every 100 land owners is a woman.

In both developed and developing countries, creating opportunities for women to participate in the economy will improve their earning potential, assist families to move out of poverty, and contribute to the overall economy. A multiplier effect is created because when women earn income, it is first spent on families and the home. They invest in their children’s well-being, in their children’s education and in their communities.

Borbala CzakoWBG Gender Inclusion Cluster Leader

+44 20 79 80 02 10 direct [email protected]

The importance of inclusionContact

Driving inclusive growth in Africa

The WBG has made gender one of its five cross-cutting strategic priorities, with an overarching goal of strengthening women’s roles as leaders, entrepreneurs, employees, consumers, and stakeholders. EY recently organized and facilitated an IFC Forum that took place in Addis Ababa, Ethiopia and that examined how to harness the positive effect that women’s economic empowerment and leadership can have in Africa, as well as establishing a new set of priorities for gender work with the IFC Africa region.

EY’s Gender Inclusion Cluster has been created to assist the WBG’s work on gender inclusion, women’s economic empowerment and entrepreneurship development. For example, EY was engaged to carry out certification and validation of women’s business enterprises in India and Bangladesh, as well as developing certification processes to be implemented in Peru, China, Mexico, Canada and Australia. We have also conducted a scoping study for small and medium enterprise (SME) finance for women in Nepal, and have supported an IFC survey on the financial behavior and performance of women-owned SMEs across 32 developing countries.

EY has also produced a wide range of thought leadership reports on gender and inclusiveness. These include a Worldwide Index of Women as Public Sector Leaders, which highlights issues of gender equity at senior leadership levels in the public sector across the globe, and Women of Africa: a powerful untapped economic force for the continent, which concludes that African women’s under-representation must be addressed if the continent is to leverage fully its promise and potential.

“Creating opportunities for women to participate in the economy will improve their earning potential.”{ }

The talent of women can bring powerful positive change and increases the likelihood of better outcomes for us all — and in the months and years ahead we look forward to continuing our work with the WBG to help accelerate the progress already made.

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9Building a better working world

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Private sector development and job creation

Promoting prosperityReal change is happening. Established in 2011 with the help of EY, Jay Matada Farmers Producer Company Ltd, was set up to improve the livelihoods of farmers in the Indian state of Odisha. Today, it is flourishing. In addition to helping farmers sell their products for their correct market value, they are also helping deliver free training programs to help provide better quality and yields on agricultural crops. Farmers in the region are now more knowledgeable, more productive and better placed to take advantage of the opportunities inherent in a rapidly growing economy.

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11Building a better working world

As governments around the world are discovering, the route to sustainable and inclusive economic growth is highly complex. With funds tight, the decision on where to get bang for your buck is absolutely crucial. We believe that in developing economies, governments need to focus their attention on attracting investment into their countries’ private sectors.

From infrastructure gaps to potential over-dependency on a few key sectors to perceived corruption risks, there is no shortage of challenges to address. Prime among these, however, is the issue of high unemployment, particularly as it affects many countries’ youth. The WBG has found that in most emerging economies, 9 out of 10 jobs are created by the private sector.

Addressing the skills shortages that are prevalent across many developing countries is an important first step. Too often a huge gap exists between the demand and supply of skilled labor — particularly in fields such as manufacturing, engineering and IT. Setting up new training centers, encouraging lifelong learning and revamping education systems will create new employment opportunities and lead to sustainable livelihoods.

Siddhartha DasWBG Private Sector Development and Job Creation Cluster Leader

+91 124 612 1202 direct [email protected]

Job creation

Ease of doing business

Investment climate reforms

MSME development and access to finance

Infrastructure development

Increasing attractiveness

Livelihood enhancement

Skill development

Competitiveness

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Sustainable growth

Human capital

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India: Technology Center Systems Program

In a project funded by the WBG, EY supported the Ministry of Micro, Small and Medium Enterprises to set up a program management unit (PMU). The PMU will design and establish 15 new Technology Centers, as well as upgrading the existing systems. The primary focus is on improving access to technology, upgrading skill sets and offering advocacy support for specific industries and high growth potential. Our services provided include:

• Program and financial management

• Procurement planning

• IT strategy

Contact

Governments that are able to improve the investment climate and simplify the ease of doing business are likely to prove more attractive to investors, but there is no one size fits all solution. Each country and its regions demand a tailored approach that addresses their specific needs and requirements. It is also important to focus on access to capital, access to best practice and access to markets — the last of these being particularly important. Successfully addressing these three barriers to growth will open up far more opportunities to create jobs in businesses large and small. With the creation of jobs, governments are also able to alleviate social unrest by getting the unemployed into work while the capital raised from investment can be channeled into training and education.

EY has created a framework to help governments harness private sector development. The framework helps federal and provincial governments, development agencies, and not-for-profit organizations to drive inclusive growth through job creation. It covers the six core elements required to increase employment opportunities, including: educational and business policy reforms, infrastructure development, economic stimulus initiatives and specific tactics designed to encourage entrepreneurial activity in organizations of all sizes and attract domestic and international investment.

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The evolution of information and communication technology (ICT) over the last two decades has changed the way the world works. Transforming every aspect of human life by radically improving the methods and means of delivery of products and services to people, ICT is now realizing the cherished goals of speed, accuracy, and cost effectiveness.

Policy-makers are being swayed by the tectonic shift of expectations of people — which is largely attributed to the contribution of internet. It is in this context that the governments worldwide are increasingly looking at technology as a lever of socioeconomic change; from being an enabler of change it is now slowly becoming a leader of change. Financial inclusion, social welfare systems, open government, innovation, health care, education and internet based trade and commerce are only some of the areas where experiments are leading to rising prosperity and reduced poverty.

“The WBG views access to information and communication technology as essential to achieving transformative change.”{ }

Uganda: Integrated Financial Management Information System (IFMIS) application

For this WBG-funded project, EY is responsible for reviewing, developing and overseeing the implementation of security regimes for the IFMS application at Uganda’s Ministry of Finance. We are also responsible for all underlying physical infrastructure, operating systems, network equipment/devices, CCTV surveillance, biometric access and any associated interfaces. EY is also ensuring business continuity, data confidentiality and integrity and high availability. We are refining elicited security requirements and supporting the implementation of security requirements and security control mechanisms.

Bridging the digital divide

In this social media age, next generation technologies have increased the reliance of individuals on the internet for information, data and opinion. The investments made by governments to build enabling networks and to adopt technologies, tools and applications are yielding fruitful results. At EY, our professionals are engaged in solving the most complex challenges faced by governments around the world.

We work with with policy-makers at all levels and across geographies to support ICT enablement projects. For example, we are supporting the Indian Government’s project to set up an online database of personal biometric identities for more than a billion people — something that has never been before attempted anywhere in the world. The technology is underpinned by the latest biometric, cloud computing, encryption and search capabilities to ensure that every resident is issued with a unique ID, and no resident receives more than one official identification.

Such innovative and groundbreaking projects underline the power of technology to transform lives for the better. It is critical that ICT is integrated into strategic and policy planning in order to further accelerate progress and prosperity.

Guru MalladiWBG ICT Cluster Co‑Leader

+91 124 671 41 88 direct [email protected]

Vibhor JainWBG ICT Cluster Co‑Leader

+91 124 464 4000 direct [email protected]

Contact

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13Building a better working world

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15Building a better working world

For the WBG, the increasing recognition that tax is pivotal to securing sustainable economic growth has seen the issue rapidly shift center stage. Helping developing countries identify their tax base, as well as maximize compliance, is hardly straightforward. But get it right, and policy-makers can fund programs and projects that are crucial to securing a prosperous future. There are three principal tax challenges facing developing countries. They need to:

• Increase revenue but at the same time encourage investment

• Collect more taxes with fewer government resources

• Strengthen the technical capacity of their tax authorities

A key starting point is recognizing that the way taxes are raised matters. A stable, transparent, simple and predictable tax environment encourages much-needed foreign and domestic investment — promoting growth and reducing dependence on development assistance in the long term. Second, policy-makers need to better

articulate to voters the direct link between tax collection and government spending. And third, building and sustaining cross-government capacity, especially in revenue administrations, will need to be planned and actively supported.

In some countries this process is already under way. For example, alongside organizations including the IFC, EY has launched an Academy of Public Finance, a program aimed at emerging economies in the Eurasian region and designed to improve the pro-investment quality of tax policy, legislation, administration and the capacity of tax administrations. It is expected to lead to greater mutual understanding between business and government over tax issues, as well as strengthen the capacity of tax administrations, leaving them better equipped to apply international and domestic tax rules and to promote a more fact-based political dialog on the role of taxation in society.

Kazakhstan: Tax administration reform

We are supporting the Tax Committee of the Republic of Kazakhstan with diagnostics and recommendations to define and implement appropriate tax administration systems in the areas of audit, risk management, cameral control, appeals, cooperation with authorized bodies, transfer pricing, monitoring of large taxpayers and administration of subsoil users.

India: Capacity building

EY has been contracted by the WBG to support capacity building in Jharkhand’s Commercial Tax Department. The project is focusing on overall revenue gap analysis for VAT, a rapid functional assessment of the department, data analytics, and a perception survey of taxpayers. Our services also include:

• Preparation of a department manual outlining departmental and tax administration procedures

• Review of core business processes

• Training needs assessment

• Educating initial set of trainers

• Tax administration effectiveness: a compliance gap analysis

Taxing times

Petr MedvedevWBG Global Tax Leader

+44 20 795 160 06 direct [email protected]

Contact

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Good governance and strong, accountable institutions are crucial for poverty reduction and development effectiveness. Good governance means many things: stronger public services, stable democracies, transparent financial flows and much more. Such factors leave countries strengthened and poised to make their next leap forward on the path toward sustainable and effective development.

Operating on the frontlines and in some of the world’s most challenging environments, the WBG is leading the charge and is working in partnership with governments, the private sector and civil society. The WBG actively encourages governments to become more transparent, more accountable to their citizens, less susceptible to corruption, and better at delivering services. EY is well equipped to support the WBG and its client countries along this journey. EY has a strong global network and broad experience in working with governments to improve performance of public sector institutions, build capacity and strengthen public financial management. Examples include:

•  Institution building of the Postal Savings Bank in Serbia

•  Organizational restructuring of power transmission utility in India

•  Governance of the mining sector in Republic of Guinea

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Growing Beyond: a place for integrity — 12th Global Fraud Survey EY interviewed chief financial officers and heads of legal, compliance and internal audit, to get their views on fraud, bribery and corruption risk and how their organizations are mitigating them. Though many companies have intensified their efforts to combat bribery and corruption, we found that much remains to be done.

Strengthening governance and transparency for improved development outcomes

•  Improving the quality of public health service delivery in India

•  Public Financial Management reform and IFMIS systems in Zambia, Vietnam, Ukraine

While perception is often more pessimistic than reality, it is clear that corruption and fraud continue to be issues of major concern in too many developing countries. We leverage advanced data analytics approaches and apply our vast library of corruption tests to pro-actively identify potential sources of misconduct before a development project is impacted.

We have more than 2,500 investigation, dispute and technology professionals with expertise in forensic accounting, public financial management, technology systems and risk management. This team investigates suspected problems around the world and apply preventative measures to reduce the risk of such problems recurring. This isvital work — every dollar lost to corruptiondeprives the world’s poorest and mostvulnerable people vital food, medicinesand infrastructure.

We are proud of our commitment to reducing bribery and corruption and empowering the global community through our collaboration with the Association of Certified Fraud Examiners (ACFE), and the Open Compliance and Ethics Group. We also work closely with Transparency International, including collaborating on their indices, such as its Corruption Perceptions Index, its Bribe Payers’ Index and Global Corruption Barometer.

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17Building a better working world

Kelly C. VolzWBG Fraud Investigation and Dispute Services Leader

+1 202 3276 584 direct [email protected]

Contact

Olaf SmuldersWBG Advisory Leader

+1 202 327 7161 direct [email protected]

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Supporting the World Bank Group around the world

Americas

30countries

53,835 people

EMEIA

93countries

84,224 people

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19Building a better working world

At EY, we are constantly working to make sure that we get the balance right between strengthening our global organization and empowering local decision making. Over the past decade we have transformed the structure of our organization to keep in step with the changing needs of our clients and our people. This transformation has seen us evolve from a loose collection of national practices into a global organization, unified in our approach. Thanks to our widespread global network, we have dedicated offices in almost all the countries that are a focus for the WBG.

Asia-Pacific

21countries

29,893 people

Japan

6,856 people

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21Building a better working world

Ghana: Assessing PPP options to improve the provision of public toilets in Kumasi

EY is assisting the WBG and the Kumasi Metropolitan Assembly in evaluating PPP options for the provision of public toilets in Kumasi by:

• Conducting a baseline market analysis on usage and potential revenue of public toilets

• Conducting a regulatory and institutional analysis as part of a feasibility report

• Providing a financial analysis including a financial model and report

• Conducting market sounding — identifying and consulting potential bidders

Guinea: Recommendations for the governance of the mining sector

EY is supporting the Department of Mines and Geology, Government of Republic of Guinea by reviewing the local regulatory environment and providing recommendations for aligning mining sector governance with international standards. We are studying international benchmarks to identify best practices and proposing various scenarios for the governance of the mining sector

Côte d’Ivoire and Senegal: Demand Side Mapping of Financial Service Usage by Low Income population

EY has been engaged by the Consultative Group to Assist the Poor (CGAP) and the WBG to conduct research to help develop insights into financial product usage by people who do not have access to formal financial services and accordingly to determine the optimal pricing strategies to implement and assess the potential impact of branchless banking.

Our work with the World Bank Group

Africa

Tanzania: Technical Consultancy to prepare a pre-feasibility study of a PPP for Amana Hospital in Dar es Salaam

The IFC is advising the Government of Tanzania on introducing PPP in Dar es Salaam’s Amana hospital to enable an expansion of the hospital and improve services. EY has been engaged to assist in:

• Background due diligence — validating demand for services, developing a financial model to evaluate options, and conducting high-level legal due diligence and assessing key environmental aspects

• Project pre-feasibility — undertaking comprehensive legal, technical, environmental and social due diligence and financial modeling to inform appropriate PPP structure and bidding methodology as well as market sounding to gauge investor interest

• Project structuring and bidding — managing the entire bid process and supporting implementation for the first 12 months of the PPP contract.

Benin, Cote d’Ivoire: Loan portfolio review of a banking group for the IFC

EY is supporting the IFC in performing a loan portfolio review of selected subsidiaries of an African banking group in the context of potential new investment in this banking group

Niger: CDM validation and CCB audit of the Niger Acacia Senegal Plantation Project (NASPP)

An EY France team is accredited by the United Nations Framework Convention on Climate Change (UNFCCC) for the validation and the verification of Clean Development Mechanism (CDM) forest projects. We were engaged to audit the NASPP and our work enabled the WBG to ask for registration of the NASPP project at the CDM Executive Board of the UNFCCC, and to receive carbon credits.

DR Congo (Kinshasa): national payment system modernization at the Central Bank of Congo (BCC)

EY has already completed two engagements for the BCC on WBG funding. We conducted the preliminary studies leading to the design of the overall modernization plan of BCC and prepared the terms of reference for the required systems. We are currently providing technical assistance to BCC and the national banking community.

Zambia: Technical assistance to the Office of the Accountant General to support the IFMIS

EY is supporting the Zambian Office of the Accountant General with its IFMIS. Our work includes a review of the business blueprint, rollout of the system to 20 sites, implementation of budgeting at the Ministry of Finance and maintenance and support to prevent system failures or breakdowns.

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Vietnam: Technical assistance and implementation support to the Financial Sector Modernization and Information Management System (FSMIMS) project unit of the State Bank of Vietnam

EY is assisting the State Bank of Vietnam in implementing the FSMIMS to address the main identified weaknesses in information management and related capacity building. In particular, we are performing the following:

• Managing the functional strengthening and business process transformation

• Supervising ICT platform development and project implementation through risk assessment, risk management, results monitoring and evaluation

• Managing change within the institutions in the financial sector

Indonesia: Financial market study

We have been engaged by the IFC to perform a market study on the Indonesian financial services sector, exploring investment and advisory opportunities

in the Indonesian banking, non-bank financial institutions and non-financial institutions sectors. The objectives of the project are to conduct detailed analysis of the Indonesian financial sectors, to assist the IFC in shortlisting top investment or advisory opportunities in those sectors, and to provide detailed analysis of the shortlisted financial institutions.

Vietnam: Low carbon options for the waste sector

We are supporting the WBG in helping the Government of Vietnam design policies to stimulate investment solutions pertaining to the waste sector over the short-to-medium term (5-10 years) and that support a consistent, longer-term vision for green growth. The study is intended to arrive at low carbon implementation options in the waste sector, including waste reduction at source as well as waste management techniques. This would be achieved through understanding the industrial ecology and synergy, and then working on identifying appropriate measures.

Vietnam: Public Financial Management Reform Project for Vietnam’s state-owned enterprises (SOEs)

EY supported the Ministry of Finance, Vietnam in the Financial Management Reform Project, a program funded by the WBG, to enhance the capacity in SOE financial supervision by providing recommendations on legal frameworks regarding SOE financial monitoring and performance evaluation practice in Vietnam. Subsequently, in order to enhance the implementation of newly drafted decree, EY is also assisting the Ministry of Finance to develop the SOE supervision manual, to help the Ministry of Finance transfer the the decree and its associated circular into practise.

East Asia and Pacific

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23Building a better working world

Tajikistan: Block audit of the financial statements of WBG-funded projects and related entities in the Republic of Tajikistan

EY has been contracted by the State Committee on Investments and State Property Management of the Republic of Tajikistan to perform a block audit of the funds provided by the WBG to the Government of the Republic of Tajikistan. The audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. It also covers assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation.

Ukraine: Public finance modernization project

We have been requested by the WBG to assist the Ukrainian Ministry of Finance with preparation of terms of reference for procurement of an enterprise resource planning system required for modernization of Ukrainian public finance management.

Greece: Investment-licensing regime reforms

Based on the analysis of existing practices in five European countries, we have made recommendations on the investment reforms aimed at the simplification of the current investment environment and the growth of GDP.

Europe and Central Asia

Insi

ght

Attractiveness series 2014: India, Africa, Europe, Russia and Brazil How are economies performing around the world? Which countries and regions are receiving most foreign direct investment? We discover and report on what the world’s leading business executives think about locating, investing and growing in India, Africa, Europe, Russia or Brazil.

Kazakhstan: Operational development in the tax administration reform project

We supported the Tax Committee of the Republic of Kazakhstan with diagnostics and recommendations to define and implement appropriate tax administration systems in the areas of audit, risk management, cameral control, appeals, cooperation with authorized bodies, transfer pricing, monitoring of large taxpayers and administration of subsoil users.

Kyrgyzstan: Central Asia Hydrometeorology Modernization Project (CAHMP) — financial audit

We have been engaged by the Ministry of Emergency Situations, Kyrgzstan to audit the special financial statements of the CAHMP for the fiscal years 2012 to 2016

Russia: Solar Thermal Energy Scoping Study in South Russia

We are conducting a a Solar Thermal Energy Scoping Study in South Russia for the IFC, with the objective of assessing the market potential for solar thermal systems in residential, agricultural, commercial and industrial sectors, and providing recommendations on the introduction of such systems in South Russia. This has also involved summarizing the experiences of countries that have utilized solar thermal systems whether successfully (e.g., Cyprus, Greece, Israel, Turkey and others) or unsuccessfully.

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25Building a better working world

Egypt: Training development and delivery to promote good governance, control and transparency in the Middle East and North Africa

EY was engaged to support the IFC in training private sector companies in good governance, transparency and control. Our role included developing training material according to requirements such as transparency and disclosure practices, corporate conduct policies, compliance, and delivering training sessions on these topics in the region.

Tunisia: Market assessment of the banking needs of very small, small and medium enterprises (VSSMEs)

We are supporting the IFC’s project to strengthen services offered by financial institutions to Tunisian VSSMEs by helping Tunisian financial Institutions benefit from more in-depth knowledge of MSMEs and their financing needs. This involves undertaking a thorough and rigorous market assessment of the needs of VSSMEs, including an assessment of the VSSMEs environment, demand, access to finance and making recommendations on potential actions to improve the the VSSMEs environment and increase financial institutions’ outreach to the VSSME sector.

Palestine: PPP in municipal services delivery — institutional support to PPP municipal agenda

EY is supporting the Islamic Development Bank (IDB) and the Government of Palestine in preparing and disseminating guidelines on the sustainable development of PPP at the municipal level in Palestine. The initiative is funded by the Arab Financing Facility for Infrastructure (AFFI), the International Bank for Reconstruction and Development, the IFC and IDB.

Pakistan: Internal audit of projects in federally administered tribal areas (FATAs) financed by multi-donor trust funds (MDTFs)

EY has been mandated to determine whether the FATA MDTF projects’ risk management, controls and compliance processes, as designed and represented by management, are adequate and functioning. The control frameworks are developed in compliance with the Government of Pakistan’s rules and regulations, WBG guidelines and international standards.

Tunisia: Development of the new Tunisian investment code — stakeholder management and recommendations

We are supporting the IFC and the International Cooperation and Investment Ministry in developing a new investment code for Tunisia, and are developing benchmarks on various aspects such as investment Institutional framework. We are also supporting the executive committee in stakeholder management.

Egypt: Pre-feasibility study for the development of the ICT sector

The IFC is supporting Egypt’s Government on a major initiative to expand and improve the country’s public infrastructure through PPPs. This program also involves promoting the growth of the ICT services sector in Egypt. The IFC is supporting the development of a pipeline of PPP projects in Egypt and is reviewing the feasibility of further development of Cairo Contact Centers Park in Maadi through PPP. For this purpose, IFC has engaged EY to undertake a preliminary assessment of the Cairo Contact Centers Park project from a high-level legal, technical and commercial point of view. The goal is to review the viability of the Project for attracting private sector participation.

Iraq: Enhancing internal financial control functions

We are assisting Iraq’s Ministry of Finance to assess internal financial control functions, including roles of internal auditors and Inspectors Generals (IGs), within line ministries i.e., the Ministries of Finance, Planning, Transportation, and Education. This is part of the Public Financial Management Project, implemented by the Ministry of Finance and funded by the WBG-administered Iraq Trust Fund.

Middle East and North Africa

Insi

ght

Dynamics Dynamics is EY’s flagship magazine for the global international development community. With public funds under severe pressure, and as the development community focuses on making its aid as effective as possible, we analyze the challenges facing this diverse sector.

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India: Support of private sector development in Rajasthan

EY has been supporting the Government of Rajasthan in its private sector development efforts by:

• Simplifying the state and local government regulations

• Preparing sector competitiveness and benchmarking reports

• Helping implement investor-friendly IT systems

• Undertaking investor targeting campaign in two to three sectors

• Developing robust baselines and targets for overall private investments in the state

• Increase investment proposals in the targeted sectors

India: Haryana Power System Improvement Project

We provided assistance to Haryana Vidyut Prasaran Nigam Limited (HVPNL) by:

• Reviewing the existing vision and mission statement of HVPNL and its strategic plans

• Reviewing HVPNL’s current practices and advising on process and system and infrastructure improvement

• Organization restructuring and business process reengineering

• Reviewing various HR processes

India: Uttar Pradesh Health Systems Strengthening Project (UPHSSP)

EY is assisting the Department of Medical, Health & Family Welfare, Government of Uttar Pradesh (GoUP), India in the UPHSSP. Under this project, the department has prepared detailed plans to strengthen the management capability of the Directorate of Health and to improve the quality of public health service delivery and better engagement with the private sector. EY has been engaged to determine the systemic weaknesses, capacity gaps and provide technical support in strengthening systems, processes, documentation and computerization of the Central Medical Store Department and to implement the capacity building program in procurement and supply chain management.

India: Developing a PPP contract for National Highways Authority of India (NHAI)

EY is conducting a study for the NHAI with the objective of identifying new modes of contracting that could help NHAI achieve better value for money by improving implementation and operating efficiencies in the upgrade, development and maintenance of national highways, either individually or on a network basis.

Bangladesh: Policy and regulatory proposals for cold storages

We are supporting the WBG in defining the contours of multi-purpose cold storage in Bangladesh by:

• Preparing regulatory/policy/procedural recommendations to simplify opening and operating procedure of cold storages

• Conducting a technical and energy audit to identify new, innovative, cost-effective solutions to reduce energy consumption

• Conducting an environmental assessment to identify appropriate classification of cold storage in terms of environmental risk category

• Conducting detail feasibility assessment of multipurpose cold storage in Bangladesh

India: Enterprise risk management framework for the Dedicated Freight Corridor Corporation of India Limited (DFCCIL)

EY has been engaged to assist with the development of a formal risk management strategy and framework for DFCCIL, and to undertake a systematic review to better understand the level of risk embedded within the organization strategy, processes and activities. DFCCIL is a special purpose vehicle set up under the administrative control of Ministry of Railways to undertake the planning, development, mobilization of financial resources, construction, maintenance and operation of the dedicated freight corridors in India. This initiative is financed by WBG.

South Asia

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27Building a better working world

Bangladesh: Process evaluation of the stakeholder engagement component of Bangladesh Water Partnership for Cleaner Textile (PaCT)

IFC, in association with other donors, is conducting a clean textile program in the textile cluster of Bangladesh. EY is evaluating the effectiveness of the stakeholder consultation process being conducted by the IFC, with an identified group of stakeholders of the clean textile program.

India: Implementing pre-defined operational efficiency improvements in SME hospitals

Recognizing the paucity of efficient hospitals in north east India, IFC Advisory is helping develop and standardize the system and framework of SME hospitals so that they can scale up and replicate within or outside the region. EY is supporting the IFC in assisting five targeted hospitals to:

• Achieve a better financial outcome through improvement in operational efficiency and quality

• Develop a tool kit and framework to diagnose operational performance which can be applied to most SME hospitals across geographies

India: Developing a greenfield 500 bed hospital using PPP in Bihar

The IFC is collaborating with the State Government of Bihar to develop super specialty health care facilities by establishing Jayaprabha hospital as a greenfield PPP venture. EY is providing technical advice and assistance to the project. Our work involves technical and financial due diligence, tender process management and transaction implementation.

India: Health sector ICT strategies in Meghalaya and Nagaland

EY is supporting the WBG in developing recommendations for five year state-specific strategies for applying ICT to improve health service delivery and management in the north east states of India. This is part of the WBG’s initiative to improve health service delivery, and is based on the recognition of ICT and systems as an important catalyst. EY will also provide recommendations on the implementation structure and road map, as well as estimating the initial budgetary and HR requirements. The basis for this would be an analysis of the situation, needs and capacities in Meghalaya and Nagaland, drawing on national and international models and technology systems.

India: Meghalaya Health Insurance Scheme (MHIS)

EY is supporting IFC with due diligence and review of MHIS 2. The scheme is being adapted based on the lessons learned from MHIS 1 and with a more detailed analysis of the health services environment in Meghalaya. Our support involves enhanced emphasis on pre-authorization and determination of medical appropriateness of proposed procedures, a customized IT system design, greater coverage for transportation costs, post-hospitalization follow up, etc. This is an extension of our existing support we provided to the IFC on MHIS1, which involved the financial structuring of a potential PPP to provide health insurance in Meghalaya.

Insi

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Rapid-growth markets forecast A quarterly economic forecast that offers insight on macroeconomic trends across 25 rapid-growth markets that have been selected based on the size of the economy and population, proven strong growth and future potential.

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Brazil: Professional qualification program design for the Municipality of São Luis

EY has been engaged on a WBG-funded project with the Municipality of São Luis to prepare a professional training/qualification municipal program to address government demands for skilled manpower with specific knowledge, in clusters such as logistics and transportation, tourism, petrochemicals, light manufacturing, higher education, shipbuilding and services for business and information technology. Our services included diagnostic and mapping of best practises on professional/vocational training and creating a professional qualification program to be implemented by government institutions and government partners.

Brazil: Contract evaluation for the Secretariat of Administration of the State of Bahia (SAEB)

EY is assisting the SAEB in the evaluation of contracts signed between government and social organizations, which are institutions that co-implement public policies under state control. The State of Bahia engaged EY to help execute operational and regulatory auditing on contracts regarding health social organizations; prepare explanatory methodology on contract signing/execution and accounts rendering, and building internal capacity (training) on the implemented methodologies.

Brazil: Procurement municipal program for the Municipality of São Luis

EY has been engaged to help the Municipality of São Lui, plan and implement a pilot project of a procurement municipal program focused on improving the quality of local government suppliers and therefore procurement process. Our services

Americas

include the design of a small and medium local companies’ certification system; the implementation of a pilot project; and training for government officials on the program.

US: Internal audit quality review

EY is supporting the WBG’s Vice-President and Auditor General to execute the Internal Audit Department’s (IAD) periodic internal quality assessments in FY14 and independently report findings to the Auditor General and IAD management team. The assessment is in accordance with the IAD’s quality assurance and improvement program. EY is performing quality reviews for sample internal audit and advisory projects, identifying document findings and identifying improvement areas.

US: WBG Treasury Financial Services Framework

EY has been awarded the WBG Treasury Financial Services Framework (January 2014 — December 2017) across all three lots of the framework:

Lot 1: Asset management•  Asset Management

•  Related Processes, Operations, Systems and Integration

Lot 2: Capital markets•  Debt Capital Markets and 

Cash Management

•  Related Processes, Operations, Systems and Integration

Lot 3: Financial management•  Financial and Credit Risk Management

•  Valuation, Performance and Reporting

•  Compliance

•  Related Processes, Operations, Systems and Integration

Insi

ght

Citizen Today A quarterly magazine, Citizen Today reflects our focus on our clients’ clients — the public. Our aim is to bring a global perspective on the challenges facing governments around the world and share stories from different contexts and cultures, to learn from one another and to pick up on new ideas and approaches. The content is underpinned by robust analysis, well informed opinion and provocative points of view.

US: WBG Information Security Framework

EY was awarded the Information Security Framework Contract with the WBG in 2013. This framework is the primary vehicle within the WBG for work efforts related to information security. EY has been selected for participation within five primary Information Security Services Areas:

• Lot 1: Information Security Risk and Compliance

• Lot 2: Information Security Awareness

• Lot 3: Security Engineering, Threat and Vulnerability Management

• Lot 4: Application Security

• Lot 5: Incident Response and Forensics

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29Building a better working world

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Global cluster leaders

Siddhartha Das+91 124 612 1202 direct [email protected]

Job creation and program implementation

Alexis Gazzo+33 1 46 93 63 98 direct [email protected]

Christophe Schmeitzky+33 1 46 93 75 48 direct [email protected]

Cleantech and sustainability

Bill Banks+61 2 9248 4522 direct [email protected]

Infrastructure

Borbala Czako+44 20 79 80 02 10 direct [email protected]

Gender inclusion

Guru Malladi+91 124 671 41 88 direct [email protected]

Vibhor Jain+91 124 464 4000 direct [email protected]

Information, communication, technology

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31Building a better working world

Geographic client service partners

Joe Cosma+27 11 772 5416 direct [email protected]

Africa — Anglophone

Baïdy Dieng+221 33 849 22 22 direct [email protected]

Africa – Francophone

Anton Anitsev+7 495 660 4881 direct [email protected]

Russia

Mildred Tan+65 6309 8200 direct [email protected]

Asia-Pacific

Guru Malladi+91 124 671 41 88 direct [email protected]

India

Liliana Junqueira+55 61 8144 8400 direct [email protected]

Brazil

Petr Medvedev+44 20 795 160 06 direct [email protected]

Europe and Central Asia

Alexis Gazzo+33 1 46 93 63 98 direct [email protected]

France and Maghreb

Moisés Alcalde+52 55 5283 8493 direct [email protected]

Mexico

Osama Toema+97 317 53 54 55 direct [email protected]

Middle East and North Africa

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EY | Assurance | Tax | Transactions | Advisory

About EYEY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. For more information about our organization, please visit ey.com.

© 2014 EYGM Limited. All Rights Reserved.

EYG No. FK0065 1301-1012628 NY | 2014 07 ED 1501

This material has been prepared for general informational purposes only and is not intended to be relied upon as accounting, tax, or other professional advice. Please refer to your advisors for specific advice.

www.ey.com/international-development

Editor Matt Mercer

Designer Ryan La