Examples of “Ice-Breakers”

What follows are ten sets of two slides each. The first of the series is the title of the workshop; the second is the opening exercise. I use introductions as “ice-breakers.”

INTRODUCTION TO INTRODUCTION TO ASSERTIVENESSASSERTIVENESS

Sally B. Philips, EdD, CEAP

DirectorUniversity of Miami

EEmployee AAssistance

PProgram

INTRODUCTIONSINTRODUCTIONSChoose a partnerPrepare to tell the group

Your partner’s first name One incident in which your

partner was assertive during the last month

Introduce each other to the group

E.A.P. – A E.A.P. – A Career?Career?Sally B. Philips, EdD,

CEAPDirector

University of Miami

Employee Assistance Program

INTRODUCTIONSINTRODUCTIONS

•NAME

•ONE REASON WHY YOU ARE TAKING THIS COURSE

COMMUNICATING as a COMMUNICATING as a MANAGER or SUPERVISOR:MANAGER or SUPERVISOR: Talking with Individuals Talking with Individuals about Problems about Problems

Sally B. Philips, EdD, CEAP

DirectorUniversity of Miami

EEmployee AAssistance PProgram

INTRODUCTIONSINTRODUCTIONSPlease find a partnerNote partner’s •Name•Title•How many people s/he

supervises•Strongest communication skill

Prepare to introduce partner to the group

FEEDBACK/CRITICISM:FEEDBACK/CRITICISM: What’s the Difference What’s the Difference

Sally B. Philips, EdD, CEAP, Director

University of Miami

EEmployee AAssistance PProgram

INTRODUCTIONSINTRODUCTIONS

• First name

• UM job

• The best feedback you ever received

Sally B. Philips, EdD, CEAPDirector

University of Miami

EEmployee AAssistance PProgram

CONFLICT CONFLICT COMMUNICATION COMMUNICATION

SKILLSSKILLS

INTRODUCTIONSINTRODUCTIONS

• You introduce your partner– first name– title– one conflict with another s/he

has had or anticipatesOR

– one other thing s/he would like us to know

LISTENING:the Active Ingredient

Sally B. Philips, EdD, CEAP Director

UMUM EEmployee AAssistance PProgram

IntroductionsIntroductions

•You introduce your partner

•Tell us–His/her Name–Position/title–One reason s/he is participating in this workshop

MANAGING DIFFERENCESMANAGING DIFFERENCESSally B. Philips, EdD, CEAP

Director

University of Miami

Employee Assistance Program

INTRODUCTIONSINTRODUCTIONS

• Name

• Position at the University

• One thing that makes you unique

• One thing you have in common with others

Sally B. Philips, EdD, CEAPDirector

University of Miami

EEmployee AAssistance PProgram

SAYING “NO” WITHOUT SAYING “NO” WITHOUT SLAMMING THE DOORSLAMMING THE DOOR

INTRODUCTIONSINTRODUCTIONS

You introduce your partner–first name–title–one time s/he had to say “no”

Sally B. Philips, EdD, CEAPDirector

University of Miami

EEmployee AAssistance PProgram

CALMING CALMING IRATEIRATE CALLERS CALLERS

(. . and COLLEAGUES ?)(. . and COLLEAGUES ?)

INTRODUCTIONSINTRODUCTIONS

•You introduce your partner–first name–title–one difficult phone situation s/he handled well

TIME MANAGEMENTTIME MANAGEMENTSally B. Philips, EdD, CEAP

Director

University of MiamiEEmployee AAssistance PProgram

INTRODUCTIONSINTRODUCTIONS

• Find out your partner’s– First name– The easiest task to do each day– The most difficult task each day

• Introduce your partner to the group