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Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse University’s School of Information Studies http://www.DavidLankes.org

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Page 1: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

Everything You Learned in Library School is Wrong

R. David LankesProfessor and Dean’s Scholar for the New Librarianship

Syracuse University’s School of Information Studies

http://www.DavidLankes.org

Page 2: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

Everything You Learned in Library School is Wrong

R. David LankesProfessor and Dean’s Scholar for the New Librarianship

Syracuse University’s School of Information Studies

http://www.DavidLankes.org

or

Almost Everything you Learned in Libr

ary School

is Wrong

Page 3: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

"Common sense is the collection of prejudices acquired by age eighteen."

Page 4: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

A Library is…

A Librarian is…

“We provide the highest level of service to all library users through appropriate and usefully organized resources; equitable service policies; equitable access; and accurate, unbiased, and

courteous responses to all requests.”

Page 5: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

A Library is…

A Librarian is…

“We provide the highest level of service to all library users through appropriate and usefully organized resources; equitable service policies; equitable access; and accurate, unbiased, and

courteous responses to all requests.”

Page 6: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

A Library is…

A Librarian is…

“We provide the highest level of service to all library users through appropriate and usefully organized resources; equitable service policies; equitable access; and accurate, unbiased, and

courteous responses to all requests.”

Page 7: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

A Library is…

A Librarian is…

“We provide the highest level of service to all library users through appropriate and usefully organized resources; equitable service policies; equitable access; and accurate, unbiased, and

courteous responses to all requests.”

Page 8: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

A Library is…

A Librarian is…

“We provide the highest level of service to all library users through appropriate and usefully organized resources; equitable service policies; equitable access; and accurate, unbiased, and

courteous responses to all requests.”

Page 9: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

A Library is…

A Librarian is…

“We provide the highest level of service to all library users through appropriate and usefully organized resources; equitable service policies; equitable access; and accurate, unbiased, and

courteous responses to all requests.”

Page 10: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

Common Sense

• Libraries are Good and Necessary Things

• Libraries Collect, Organize, and Provide Access to Information

Page 11: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

Common Sense

• Libraries are Good and Necessary Things

• Libraries Collect, Organize, and Provide Access to Information

Page 12: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

Common Sense

• Librarians are Good and Necessary Things

• Librarians Collect, Organize, and Provide Access to Information

Page 13: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

Common Sense

• Librarians are Good and Necessary Things

• Librarians Collect, Organize, and Provide Access to Information

Page 14: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

Librarians Collect, Organize, and Provide Access to Information

Page 15: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

For Whom?

Librarians Collect, Organize, and Provide Access to Information

Page 16: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

For Whom? Why?

Librarians Collect, Organize, and Provide Access to Information

Page 17: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

For Whom? Why?

Librarians Collect, Organize, and Provide Access to Information

Page 18: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

For Whom? Why?

Librarians Collect, Organize, and Provide Access to Information

Page 19: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

For Whom? Why?

Librarians Collect, Organize, and Provide Access to Information

Page 20: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

For Whom? Why?

Librarians Collect, Organize, and Provide Access to Information

Page 21: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

Librarians Collect, Organize, and Provide Access to Knowledge

Page 22: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

Librarians Collect, Organize, and Provide Access to Knowledge

Page 23: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

Librarians Collect, Organize, and Provide Access to Knowledge

Page 24: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

Librarians Collect, Organize, and Provide Access to Knowledge

Page 25: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

Librarians Collect, Organize, and Provide Access to Conversations and Their Relations to Objects and Other

Conversations

Page 26: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

Librarians Collect, Organize, and Provide Access to Conversations and Their Relations to Objects and Other

Conversations

Page 27: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

Librarians Collect, Organize, and Provide Access to Conversations and Their Relations to Objects and Other

Conversations

Page 28: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

Librarians Collect, Organize, and Provide Access to Conversations and Their Relations to Objects and Other

Conversations

Community is the

collection

Page 29: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

Common Sense

• Librarians are Good and Necessary Things

• Librarians Collect, Organize, and Provide Access to Information

Page 30: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

Common Sense

• Librarians are Good and Necessary Things

• Librarians Collect, Organize, and Provide Access to Information

Page 31: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

“A library always makes the difference!”

Page 32: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

“A library always makes the difference!”

A Librarian

Page 33: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

“A library always makes the difference!”

Chooses to makeA Librarian

Page 34: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

The Mission of Librarians is to Improve Society through Facilitating Knowledge Creation in their

Communities

Page 35: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

People Not Instit

utions

The Mission of Librarians is to Improve Society through Facilitating Knowledge Creation in their

Communities

Page 36: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

People Not Instit

utions

Createdby Conversa

tion

The Mission of Librarians is to Improve Society through Facilitating Knowledge Creation in their

Communities

Page 37: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

People Not Instit

utions

Createdby Conversa

tionAcces

s

The Mission of Librarians is to Improve Society through Facilitating Knowledge Creation in their

Communities

Page 38: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

People Not Instit

utions

Createdby Conversa

tionAcces

sTrain

ing/Knowledge

The Mission of Librarians is to Improve Society through Facilitating Knowledge Creation in their

Communities

Page 39: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

People Not Instit

utions

Createdby Conversa

tionAcces

sTrain

ing/Knowledge

Environment

The Mission of Librarians is to Improve Society through Facilitating Knowledge Creation in their

Communities

Page 40: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

People Not Instit

utions

Createdby Conversa

tionAcces

sTrain

ing/Knowledge

Environment

Motivation

The Mission of Librarians is to Improve Society through Facilitating Knowledge Creation in their

Communities

Page 41: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

People Not Instit

utions

EthicalCounter-

Balance

Createdby Conversa

tionAcces

sTrain

ing/Knowledge

Environment

Motivation

The Mission of Librarians is to Improve Society through Facilitating Knowledge Creation in their

Communities

Page 42: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

People Not Instit

utions

EthicalCounter-

Balance

Learning

Createdby Conversa

tionAcces

sTrain

ing/Knowledge

Environment

Motivation

The Mission of Librarians is to Improve Society through Facilitating Knowledge Creation in their

Communities

Page 43: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

People Not Instit

utions

EthicalCounter-

Balance

LearningOpenness

Createdby Conversa

tionAcces

sTrain

ing/Knowledge

Environment

Motivation

The Mission of Librarians is to Improve Society through Facilitating Knowledge Creation in their

Communities

Page 44: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

People Not Instit

utions

EthicalCounter-

Balance

LearningOpennessIntellect

ual Freedomand

Safety

Createdby Conversa

tionAcces

sTrain

ing/Knowledge

Environment

Motivation

The Mission of Librarians is to Improve Society through Facilitating Knowledge Creation in their

Communities

Page 45: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

People Not Instit

utions

EthicalCounter-

Balance

LearningOpennessIntellect

ual Freedomand

SafetyIntellect

ual Honesty

Createdby Conversa

tionAcces

sTrain

ing/Knowledge

Environment

Motivation

The Mission of Librarians is to Improve Society through Facilitating Knowledge Creation in their

Communities

Page 46: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

Those Who Improve Society…

Page 47: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

• Are NOT Unbiased

Those Who Improve Society…

Page 48: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

• Are NOT Unbiased

• Are NOT Neutral

Those Who Improve Society…

Page 49: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

• Are NOT Unbiased

• Are NOT Neutral

• Are NOT Invisible

Those Who Improve Society…

Page 50: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

• Are NOT Unbiased

• Are NOT Neutral

• Are NOT Invisible

•Are NOT Alone

Those Who Improve Society…

Page 51: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

•Value is in Improved Community, Not Collection

• Improve the World, Don’t Document It

Page 52: Everything You Learned in Library School is Wrong...Everything You Learned in Library School is Wrong R. David Lankes Professor and Dean’s Scholar for the New Librarianship Syracuse

Everything You Learned in Library School is Wrong

Screencast and Slides at:

http://www.DavidLankes.org

or

Almost Everything you Learned in Libr

ary School

is Wrong