event venue accessibility · titanic belfast is situated at 1 olympic way, queen’s road, belfast,...

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TITANICBELFAST.COM We welcome everyone to Titanic Belfast regardless of what special requirements they may have. We understand everyone is different and endeavour to provide an inclusive and accessible environment for all. At Titanic Belfast, we are very proud to be consistently recognised as industry leaders on a local, national and international level for our accessibility standards. If you are tasked with choosing a Conference Venue, you may be aware that one in five potential guests in the UK have a disability, but would wish to attend conferences or events without difficulty. As one of Britain’s 20 ‘most accessible attractions’ named by tourist boards in England, Scotland, Wales and Northern Ireland, our iconic venue is dedicated to ensuring the services and facilities we offer are developed to meet the needs and expectations of all of our guests. Our Venue specific accessibility guide, helps you anticipate any additional requirements necessary for your event and helps answer any questions you may have regarding accessibility for your delegates. If you have any further questions our staff will be happy to help throughout the event planning process. For full details regarding our accessibility at Titanic Belfast please see www.titanicbelfast.com/accessibility or contact our accessibility team on +44 (0)28 9076 6386. EVENT VENUE ACCESSIBILITY

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Page 1: EVENT VENUE ACCESSIBILITY · Titanic Belfast is situated at 1 Olympic Way, Queen’s Road, Belfast, BT3 9EP. Underground car parking is available, there is a bus stop within 150m

T I T A N I C B E L F A S T . C O M

We welcome everyone to Titanic Belfast regardless of what special requirements they may have. We understand everyone is different and endeavour to provide an inclusive and accessible environment for all.

At Titanic Belfast, we are very proud to be consistently recognised as industry leaders on a local, national and international level for our accessibility standards. If you are tasked with choosing a Conference Venue, you may be aware that one in five potential guests in the UK have a disability, but would wish to attend conferences or events without difficulty. As one of Britain’s 20 ‘most accessible attractions’ named by tourist boards in England, Scotland, Wales and Northern Ireland, our iconic venue is dedicated to ensuring the services and facilities we offer are developed to meet the needs and expectations of all of our guests.

Our Venue specific accessibility guide, helps you anticipate any additional requirements necessary for your event and helps answer any questions you may have regarding accessibility for your delegates. If you have any further questions our staff will be happy to help throughout the event planning process.

For full details regarding our accessibility at Titanic Belfast please see www.titanicbelfast.com/accessibility or contact our accessibility team on +44 (0)28 9076 6386.

EVENT VENUEACCESSIBILITY

Page 2: EVENT VENUE ACCESSIBILITY · Titanic Belfast is situated at 1 Olympic Way, Queen’s Road, Belfast, BT3 9EP. Underground car parking is available, there is a bus stop within 150m

T I T A N I C B E L F A S T . C O M

PRE-EVENT MEETINGSTitanic Belfast is situated at 1 Olympic Way, Queen’s Road, Belfast, BT3 9EP. Underground car parking is available, there is a bus stop within 150m of the venue and the nearest train halt is Titanic Quarter.

If you are meeting a member of the Event Planning or Hospitality team, who will be your point of contact, you should make your way to our Visitor Services desk in the Giant Atrium. All desks are fitted with a hearing loop, have lowered counters and bright lights.

For full details regarding location and directions to Titanic Belfast, including access to the venue, please seewww.titanicbelfast.com/accessibility.

ACCESS ON THE DAY OF YOUR EVENT• All guests arriving to Titanic Belfast to attend an event will

arrive into the Giant Atrium. A dedicated concierge will be on-hand to help guide and direct your guests and events will be sign posted.

• Guests can make their way to the Banquet floors via either the internal escalator system or the scenic lifts.

• Please discuss with your event planner if you have specific additional signage requirements for your guests.

For further information on public access to the Giant Atrium and Banqueting Suites please www.titanicbelfast.com/accessibility.

BATHROOM FACILITIES• There are accessible toilets within this venue designated for

public use. The banqueting floor has two areas with ladies, gents and accessible toilets available for event guests only

Page 3: EVENT VENUE ACCESSIBILITY · Titanic Belfast is situated at 1 Olympic Way, Queen’s Road, Belfast, BT3 9EP. Underground car parking is available, there is a bus stop within 150m

T I T A N I C B E L F A S T . C O M

PARKING• There are 500 car parking spaces located in the underground

car park at the venue, charges apply for all guests including blue badge holders, full details can be found at www.titanicbelfast.com/visitorinfo

• There are 2 levels of underground car park. • Level – 1 has 4 x accessible spaces.• Level – 2 has 6 x accessible spaces.

WHEELCHAIRS• The circulation space within the building and Conference and

Banqueting suites is fully accessible for wheelchairs. Titanic Belfast has a number of wheelchairs which can be reserved on request please contact your Event Planner for further details.

SIGNAGE• If you should have special signage requirements for your event

please let your Event Planner know.

EMERGENCY EVACUATION• Trained First Aiders will be on hand to assist you and your

delegates.• Please make your Event Planner aware of any cases of mobility

issues (if known) in advance to allow the team to make provision for any emergency evacuation plans to be put in place.

FOOD AND BEVERAGE • SPECIAL DIETS – Titanic Belfast caters for a range of special

dietary requirements, please speak to your Event Planner for further details.

• HOSPITALITY SERVICE – should you have specific service requirements for your event, please discuss this with your Event Planner.

• MENUS AND WRITTEN INFORMATION – menus and other documents are available in a range of formats, please request the appropriate version from your Event Planner.

Page 4: EVENT VENUE ACCESSIBILITY · Titanic Belfast is situated at 1 Olympic Way, Queen’s Road, Belfast, BT3 9EP. Underground car parking is available, there is a bus stop within 150m

T I T A N I C B E L F A S T . C O M

• ANNOUNCEMENTS – many areas of the building have hearing assistance systems in place, however the provision of a translator or note taker for those with hearing impairments would be the responsibility of the event organiser. Please speak to your Event Planner for further details.

ROOM LAYOUT AND EQUIPMENT• All rooms are set up in accordance with standard health and

safety regulations. If you have specific requirements please discuss these with your Event Planner during pre-event planning.

• AUDIO VISUAL – a hearing loop system is located in the Titanic Suite, please speak to your Event Planner for further details regarding coverage of this system.

• STAGING/RAMP – please enquire with your Event Planner for details on the addition of this at the event planning stage.

• ASD – if your event will have guests attending with ASD, please advise your Event Planner.

CONTRACTOR SERVICES• We can liaise with our contractors to provide information

relating to any details surrounding accessible requirements. If these services are engaged directly by the event organiser we may not be able to provide information relating to these services.

Our dedicated Event Planning team will be delighted to work with you through all aspects of your event. It is good practice to consider at the earliest possible time any additional accessibility requirements so please feel free to contact us with any questions you may have.

Contact Information:Email [email protected] +44 (0)28 9076 6386