Sample performance management solution

About ETSETS is trusted to provide HR consultancy and technology to the world’s leading companies. Three things set us apart:

•We offer ‘ideal world’ solutions - we create perfect solutions to match clients’ specific needs •We deliver on our promises – we always do what we say we will•We achieve customer delight – we aim for a very high standard of customer satisfaction; our clients tell us that we meet it.

Our clients are happy to validate these statements and some of them have provided case studies, which you can read on www.etsplc.com.

Over one million employees use an ETS solution. We have a reputation as leaders in the areas of performance management, 360-degree feedback, talent management and employee research.

ETS provides bespoke performance management consultancy and technology• We can implement and improve your best practices, or we can start

from first principles• We can use data from any part of your business for advanced

reporting, including data from sales, HRIS, customer surveys• We ensure compliance to local requirements• We can increase buy-in and lower your costs by automating your

existing paper-based or part-automated solutions• We will deliver your ‘ideal world’ – the solution that meets your exact

needs.

Clients tell us they are delighted with our services

Satisfactionscore

Target average

score = 3.5

2007 2008

Survey year

3.59 3.60

Strongly disagree 1

Disagree 2

Agree 3

Strongly agree 4

“Overall, I am a satisfied customer of ETS”

2009

3.80

Agreement

Review

Development

Decision

Talent planning

Some core performance processes*

An agreement between manager and individual of the individual’s objectives and the level of competency required

A review of performance by the individual and the manager

An agreement on what the individual needs to do with the manager’s support to improve performance and develop skills

A review of all the available data for an individual, by their manager, who then makes a number of decisions e.g. remuneration, performance rating and talent pool membership

A number of plans are developed at an organisational level such as succession, risk and capability levels using the data from the first for stages

* These screens are intended to give a brief overview. Please contact us for a fuller explanation.

On-line system

Communication

Demonstration solution• As a supplier of bespoke HR technology and consultancy, we know

prospective buyers like to see an example of what we can produce. The following screens are an example only, although the are based on good practice insights into the process and design

• As your needs are likely to be specific to your organisational context, we’d design a solution to meet them exactly, so your solution may work (and look) very differently from these examples.

‘Home Page’ for usersThis user has permission – and can therefore see – many functions

Talent Matrix search results (table)Table of individuals who meet the search criteria plus extra information

Talent ProfileContent is generated by the system, the employee and their manager

Succession Report (table)Information is presented for each individual who matches the search criteria, allowing advanced planning

Succession Report (chart)A graphical view allows the numbers to be presented by division, location, grade and department

Talent MatrixReviewing managers have a rich picture of their talent

To find out more about ETS:Simon BlakeDirectorsimon.blake@etsplc.com+44 (0)1932 222 700www.etsplc.com