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    l i

    ANNUAL REPORT

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    !"#$% '#(#)*%"+) ,-"%.-"/

    0%12*3 !"#$% '#(#)*%"+) ,-"%.-"/

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    !

    !

    !

    !

    !

    !

    023 2(456(78

    (9 023 /01

    The GTP is divided into three phases, or horizons,

    each with its individual emphasis. 2012 represented

    the last year of the first horizon, otherwise known as

    GTP 1.0, while the second horizon will run from 2013

    to 2015. The final horizon will begin in 2016

    and end in 2020.

    GTP 1.0

    200 2012

    GTP 2.0

    2013201

    GTP 3.0

    201 2020

    :;:

    DRILLING DOWNTO THE

    3-FOOT LEVEL

    /-.( *- *5% )$766%)* /%*7#6) *-

    Government Transformation ProgrammeAnnual Report Chapter One Government Transformation ProgrammeAnnual Report Chapter One10 11

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    GTP 2.0

    2013201

    :)+' 5'%7#&$ 7();% 2 7+' 7?7#&7(&'

    #/ %"' /'@% ."7A%'+ )B %"#$ +'A)+%>

    GTP 1.0

    2002012

    Government Transformation ProgrammeAnnual Report Chapter One Government Transformation ProgrammeAnnual Report Chapter One12 13

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    GTP 3.0

    2012020

    Government Transformation ProgrammeAnnual Report Chapter One Government Transformation ProgrammeAnnual Report Chapter One14 15

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    ?08

    /01 :;@

    2012 represented the last year of the first horizon

    of the GTP, otherwise known as GTP 1.0. The GTP

    has been divided into three phases, and GTP 1.0

    represents the first wave of change aimed at

    arresting the decline in National Key Result Areas

    (NKRAs) and laying down the foundation for further

    transformation to come.

    :;A

    APRIL 20, 2009

    SEPTEMBER 16, 2009

    MARCH 04, 2010

    OCT TO NOV 2009

    DEC TO JAN 2010

    JANUARY 28, 2010

    /01 B5?380(738

    I n h G . , n n l h in .

    l c s ti s f c k t v r t T r sf r t i Pr g r ( T P ).

    E g g it s t gt _ r r . . g v. y

    MAY 16, 2010

    GTP 1.12010

    SEPTEMBER 30, 2010

    JULY 08 TO 12, 2010

    JULY 14, 2010

    OCTOBER, 2010

    NOVEMBER 28, 2010

    JANUARY 01, 2011

    FEBRUARY 11, 2011

    0%76 7.7"/)

    FEBRUARY 17, 2011

    DECEMBER 15, 2010

    !"#$%&'(&)*'+ -+)%'.%#)/ 0.%

    DECEMBER 31, 2010

    #( '7673)#7 #) 76$-)* %(*#"%63

    GTP 1.22011JANUARY, 2010

    FEBRUARY 27, 2011

    JUNE, 2010

    -1%"7*#-(

    APRIL 29, 2010

    Government Transformation ProgrammeAnnual Report Chapter One Government Transformation ProgrammeAnnual Report Chapter One16 17

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    MARCH 08, 2012

    )%*)

    APRIL 25, 2012

    JUNE 08, 2012

    AUGUST 10 TO 14, 2012

    NOVEMBER 2012

    NOVEMBER 12, 2012

    NOVEMBER 18, 2012

    DECEMBER 2012

    GTP 2.02013

    OCTOBER 30, 2012

    )*7*#-(

    NOVEMBER 28, 2011

    DECEMBER 04, 2011

    JANUARY 2012

    FEBRUARY 03, 2012

    GTP 1.32012

    AUGUST 17, 2011

    SEPTEMBER 13, 2011

    SEPTEMBER 13, 2011

    OCTOBER 03, 2011

    NOVEMBER 14, 2011

    MARCH 31, 2011

    APRIL 09, 2011

    APRIL 16, 2011

    MAY 25, 2011

    JUNE 01, 2011

    FEBRUARY 28, 2012

    MARCH 01, 2011

    AUGUST 08, 2011

    NOVEMBER 28, 2011

    DECEMBER 14, 2012

    AUGUST 31, 2012

    SEPTEMBER 2012

    OCTOBER 01, 2012

    OCTOBER 2012

    NOVEMBER 01, 2012

    DECEMBER 31, 2011

    Government Transformation ProgrammeAnnual Report Chapter One Government Transformation ProgrammeAnnual Report Chapter One18 19

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    FIGHTING CORRUPTION

    !"#$%& ()*&)(+%,- ,.

    ,- /,0)*-1)-+

    2-+)*-3+%,-3$

    %of the public think that the

    Governments effort in fighting

    corruption is ineffective

    from th in to th in

    to the perception of

    little progress in combating corruption

    a lack of political will in implementing effective

    %of the public feel that the

    Sources: Global Corruption Barometer ,

    Transparency International

    Sources: Corruption Perception Index (CPI),

    Transparency International

    %

    %

    %Neither

    effective

    nor ineffective

    %Effective

    %

    % %

    %

    !=83 9(4

    !2=7/3

    GTP 2.0 is aimed at broadening and deepening the

    transformation begun in GTP 1.0, but this abstract

    idea drills down to specific ambitions for each

    respective NKRA. In line with the 3-foot philosophy

    of the GTP, each NKRA has identified specific

    problems and solutions that will be addressed in GTP

    2.0. More detailed information is available in the GTP

    Roadmap 2.0, but a snapshot will be provided here

    for each NKRA.A;:

    ADDRESSING THE COST

    OF LIVING

    REDUCING CRIME

    Government Transformation ProgrammeAnnual Report Chapter Two Government Transformation ProgrammeAnnual Report Chapter Two30 31

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    IMPROVING URBAN

    PUBLIC TRANSPORT

    IMPROVING RURAL BASIC

    INFRASTRUCTURE/IMPROVING

    RURAL DEVELOPMENT

    RAISING LIVING

    STANDARDS OF LOW- INCOME

    HOUSEHOLDS

    IMPROVING STUDENT OUTCOMES

    /ASSURING QUALITY EDUCATION

    Government Transformation ProgrammeAnnual Report Chapter Two Government Transformation ProgrammeAnnual Report Chapter Two32 33

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    GOVERNANCE MODEL

    ACCOUNTABILITY AND

    TRANSPARENCY

    *57* *5% '#(#)*"#%) 7(/ -*5%"

    NKRAS LEAD MINISTRY

    Addressing the Rising Cost of Living Office of the Deputy Prime Minister

    Reducing Crime Ministry of Home Affairs

    Assuring Quality Education Ministry of Education

    Fighting Corruption Office of the Minister in Charge of Law

    Raising Living Standards of Ministry of Women, Family and

    Low-Income Households Community Development

    Improving Rural Development Ministry of Rural and Regional

    Development

    Improving Urban Public Transport Ministry of Transport

    023 4(=G 0(

    /01 A;@

    The initiatives of GTP 2.0 were not created

    arbitrarily, but are the results of sustained and

    long-term discussions with all key stakeholders.

    Similar to the Labs session held prior to the

    implementation of GTP 1.0, the GTP 2.0 Labs

    session held in mid-2012 crystallised and distilled

    the initiatives to be undertaken, and were

    documented in the GTP Roadmap 2.0.A;A

    Government Transformation ProgrammeAnnual Report Chapter Two Government Transformation ProgrammeAnnual Report Chapter Two34 35

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    GTP 1.0 AND 2012 ACHIEVEMENTS

    JK+#+L :BDKDM&+D

    J%HD+ 4DLMD$ :BDKDM&+D

    B%#N 4DLMD$ :BDKDM&+D

    J%HD+ JD+# :BDKDM&+D

    OUTCOME 1

    OUTCOME 2

    OUTCOME 3

    G 79 7 +'.#A#'/% )B %"' DF3: A+)6+799'> G E/)*

    $)9' A))+ A')A&' *") .);&5 /'?'+ 5+'79 )B ")&5#/6

    F:H22 #/ .7$" #/ %"'#+ "7/5$> I) #% #$ 6))5 %"7% %"'

    6)?'+/9'/% "'&A'5 %"'9 #/ %"7% *7J> K?'/ %");6" #%

    %) $%7+% 7 (7E#/6 (;$#/'$$ )+ %) "'&A A7J B)+ %"'#+

    ."#&5+'/L$ '5;.7%#)/>

    U/&$#($#/#;$

    Government Transformation ProgrammeAnnual Report Chapter Three Government Transformation ProgrammeAnnual Report Chapter Three42 43

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    57505=05I38

    O;:

    The 1Malaysia Peoples Assistance Programme or

    Bantuan Rakyat 1Malaysia (BR1M) is a programme

    tailored to respond quickly to changes in the

    economic environment. The programme has assisted

    more households in the country than originally

    expected. The original target based on the Household

    Income Survey 2009/10 by Department of Statistics,

    Malaysia was 3.4 million households. Actual recipients

    are totalled at 4,179,061 households, 22.91% higher

    than target. This has enabled the Government to

    assist to reduce the burden of rising cost of living.

    MENU RAKYAT 1MALAYSIA (MR1M)

    Peninsular Malaysia

    BREAKFAST

    RM2.00LUNCH

    RM4.00

    Sabah, Sarawakand Labuan

    BREAKFAST

    RM2.50LUNCH

    RM5.00

    NATIONAL KEY PERFORMANCE INDICATORS (NKPI)FOR 2012

    KPI TARGET ACTUAL % AC HI EVED TRA FF IC L IGHTS

    TOTAL 110%

    No. of households to benefit

    from BRM

    ,00,000 ,,0 122.1%

    %of school completed payout 00% 00% 100%

    Number of school students

    receiving payment*

    ,00,000 ,,0 1.2%

    Total value of vouchers redeemed (RM) 0,000,000 ,0,00 .%

    Total number of KRM 0 .33%

    Number of restaurants participating ,000 , 111.0%

    Total number of clinics in operations 0 12%

    P

    %) +'(;#&5 %"'#+ ")9'$> G% "7$ #9A+)?'5 %"'#+ ?'$ (J

    97E#/6 $;+' %"'J "7?' 7 .)9B)+%7(&' '/?#+)/9'/%

    %) ?' #/> G 79 7 +'.#A#'/% )B %"' DF3: A+)6+799'>

    9J ."#&5+'/>

    G6/1#$4)$/>#)5'#$

    Government Transformation ProgrammeAnnual Report Chapter Three Government Transformation ProgrammeAnnual Report Chapter Three44 45

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    ="' ="'J *);&5 (' 7(&' %) $A'/5

    %"' .7$" )/ ?#%7& %"#/6$ $) %"'J .7/

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    '7+/ .7$">

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    9J $7&7+J B)+ )%"'+ '@A'/5#%;+'$>

    W)73#$

    Government Transformation ProgrammeAnnual Report Chapter Three Government Transformation ProgrammeAnnual Report Chapter Three46 47

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    ?((J57/

    9(4Q=4G 0(

    /01 A;@

    The COL NKRA laid down important foundations for

    both short- and long-term relief efforts in managing

    the rising cost of living. It will use a multi-pronged

    approach to manage the impact of the rising costs of

    goods and services, and will continue to be reactive

    in nature. These efforts will enable Malaysians to

    better manage their households expenditure.O;A

    !

    !

    VIEWS FROM THE DMO:

    HELPING THE URBAN POOR

    Government Transformation ProgrammeAnnual Report Chapter Four49Government Transformation ProgrammeAnnual Report Chapter Three48

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    )/1 5.22):.$) 76&' &'# (.265# &. 5.0# ;( 76&'

    76/?76/ *.2;&6./*=

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    )/1 5.0($#'#/*6"# 5."#$)4# .8 &'# #/&6$# 5.;/&$+,

    &'6* *60(2+ 6* /.& 8#)*6:2#=

    DATO SERI HISHAMMUDDIN

    BIN TUN HUSSEIN ONN

    Minister of Home Affairs

    MINISTERS FOREWORD

    Government Transformation ProgrammeAnnual Report Chapter Four Government Transformation ProgrammeAnnual Report Chapter Four52 53

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    GTP 1.0 ACHIEVEMENTS

    :

    :C

    +'6;&7+#%J $) 7$ %) .)/$%#%;%' 7/ #/5'@ )B %"' )?'+7&& .+#9#/7& $#%;7%#)/ #/ %"'

    .+#9' 97+E'+$>

    OVERALL GTP ACHIEVEMENTS

    -26.8%GTP 1.0 crimereduced by26.8% over 3 years

    +33.3%Pre-GTP 1.0 crimeincreased by 33%over 5 years

    THE OCCURRENCE OF RECORDED

    CRIMINAL INCIDENTS IS LOWER IN MALAYSIA

    THAN MOST OTHER COUNTRIES

    Sources: Nationmaster: http://www.nationmaster.com; DOS Singapore; UK Home Office

    Hong Kong

    South Africa

    Malaysia

    U.K.

    Singapore

    U.S.A.

    !"#$ &''(''' ")"*+,-.)/

    Government Transformation ProgrammeAnnual Report Chapter Four Government Transformation ProgrammeAnnual Report Chapter Four56 57

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    57505=05I38

    S;:

    The initiatives of the CRI NKRA are grouped under

    larger groups that work together towards achieving

    the NKRAs KPIs. The NKRA team has thus identified

    several core initiatives that directly work towards

    the overall goal, which is the reduction of crime and

    improving public satisfaction with policing and law

    enforcement activities. The grouping is detailed in

    the table below.

    1

    THE OMNIPRESENCE PROGRAMME

    8$"T D#H 0DKL

    9%%$ "# $.% 8$*%%$

    !

    !

    !

    !

    !

    !

    !

    !

    DELIVERING RESULTS:

    VIEWS FROM THE DELIVERY MANAGEMENT OFFICE (DMO)

    KPI INITIATIVES

    Reduction in reported index crime

    Reduction in reported street crime

    Reduce fear of becoming victims of crime

    Increase the number of arrest cases brought to

    trial (charge rate)

    Increase public perception on police performance

    *not exhaustive

    Government Transformation ProgrammeAnnual Report Chapter Four Government Transformation ProgrammeAnnual Report Chapter Four60 61

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    2

    SAFE CITY PROGRAMME (SCP )

    3

    COMMUNITY POLICING

    !

    !

    !

    ENHANCING COMMUNITY PATROLLING

    SAFE CITY PROGRAM:

    A COLLABORATIVE EFFORT UTILISING CPTED PRINCIPLES

    !"#$%" 2,594 units 8,329 units 7,035 units

    322 units 1,311 units 834 units

    31 KM 104.3 KM 143.9 KM

    N/A N/A 1,077 units

    N/A N/A 34,646 units

    Recipient of two international awards the Special Achievement in

    GIS from ESRI and the Future City of The Year award from FutureGOV.

    UNIT RONDAAN BERMOTOSIKAL

    WILL BE DEPLOYED ACROSS SIX STATES

    !"#"$ %&'"(

    Selangor 268

    Kuala Lumpur 145

    Johor 219

    Penang 133

    Perak 135

    Kedah 100

    TOTAL 1,000

    As of 12 December 2012

    560 bikes delivered

    926 personnel have been trained

    Government Transformation ProgrammeAnnual Report Chapter Four Government Transformation ProgrammeAnnual Report Chapter Four62 63

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    4

    INCREASING THE NUMBER OF

    ARRESTS BROUGHT TO TRIAL

    ?((J57/

    9(4Q=4G 0(

    /01 A;@

    Despite the successes of the CRI NKRAs GTP 1.0

    initiatives, it has become evident that more work

    needs to be done to win the support of the rakyat.

    The NKRA recognises that it is a fundamental right

    of all Malaysians to feel safe in their own homes,

    and thus greater emphasis will be placed on making

    communities more secure.S;A

    REDUCING INDEX CRIME

    Government Transformation ProgrammeAnnual Report Chapter Four Government Transformation ProgrammeAnnual Report Chapter Four64 65

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    CREATING LINKS IN A

    CONTINUOUS

    PROGRAMME OF CHANGE

    PREVENTION OF HOUSE BREAK-INS

    INCREASING THE SAFETY PERCEPTION INDEX

    INCREASING INVESTIGATION PAPERS BROUGHT TO TRIAL

    IMPROVING PUBLIC SATISFACTION OF POLICE SERVICES

    ="' A).' #/ );+ 7+'7 OI'.%#)/

    A7%+)&$> ="'J +'$A)/5 %) .7&&$ B)+

    5#7&)6;'$ *#%" %"' +'$#5'/%$>

    W.0#0)3#$

    Government Transformation ProgrammeAnnual Report Chapter Four Government Transformation ProgrammeAnnual Report Chapter Four66 67

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    J3U ?388(78One of the key lessons learnt during GTP 1.0 is how

    action must be partnered with engagement in order

    to win the support of the rakyat. When initiatives

    are carried out without appropriate engagement,

    perceptions of ineffectiveness and incompetency

    may arise despite an improving reality.

    S;O

    !

    !

    RAKYAT RECLAIMING THEIR NEIGHBOURHOODSG $'' 9)+' A).' A+'$'/.' # / 9J

    /'#6"();+"))5> G %"#/E %"7% #$ 6))5

    7$ .+#9' #$ )/ %"' +#$'> G %"#/E %"'

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    %");6"> G% *);&5 (' "'&AB;& #B %"'

    6)?'+/9'/% .7/ $)&?' %"7% #$$;'>

    F;$*#

    Government Transformation ProgrammeAnnual Report Chapter Four Government Transformation ProgrammeAnnual Report Chapter Four68 69

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    7'#$# 7# *5.$#1 _=< 6/ XOO^, ]=b 6/ XO

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    2012 OVERVIEW

    N'6*&2#:2.7#$

    OUTCOME 1

    OUTCOME 2

    OUTCOME 3

    5'-+&/$+/* .')1+0

    GTP 1.0 ACHIEVEMENTS

    !"#$%" %'(($)*+',*-('$.- .("/*"(

    ",0'(%"1",*

    21)('3"4/5/67+/87 (/,9+,.', :(/,7)/(",%62,*"(,/*+',/587;'(($)*+',

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    !"*T"*D$% 5#$%F*+$M 1K%HF%

    3WT%H+$+"# "- !"**NT$+"# 0*+DK&

    !

    !

    !

    !

    PRIVATE SECTOR CALLS

    FOR GREATER ENFORCEMENT

    57505=05I38The initiatives of the ANTI-CORR NKRA are divided

    into three sub-areas or workstreams:

    X;:

    5/)

    5'-+&/$+/*

    THE THREE SUB-AREAS

    OF THE FIGHTING CORRUPTION NKRA

    !"# %&'()*+,+&-"&. /+012"-()3 40+&*5+6

    7(8+)&,+&-9)(*1)+,+&-

    7)"&.:())1;-5(&

    AIMS AIMS AIMS

    1 2 3

    INITIATIVES INITIATIVES INITIATIVES

    Government Transformation ProgrammeAnnual Report Chapter Five Government Transformation ProgrammeAnnual Report Chapter Five80 81

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    ?((J57/

    9(4Q=4G 0(

    /01 A;@

    The next three years of the GTP will see the ANTI-

    CORR NKRA continuously enhancing the process of

    change started in GTP 1.0. The three workstreams

    will continue to form the spine of all ANTI-CORR

    NKRA efforts, but GTP 2.0 will also see the addition

    of an education component. The latter is aimed at the

    younger generation with the objective of nurturing

    a future rakyat who is aware and pro-active about

    fighting corruption.

    X;A

    Q.+&$K%YK",%* 1*"$%E$+"# =E$

    !"#$%&'(&)*'+ -+)%'.%#)/ 0.% 1232

    !"#$%&'(&)*'+ -+)%'.%#)/ 0.%67)* 3%7" 57) 5%61%/ "7#)%

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    J87 !+*ENKD* "# (#K+#% 1NYK+E 3#FDF%R%#$ (#

    7%, ?D,&Z!.D#F% "- ?D,&

    1 Special Committee on Corruption

    to answer questions concerning

    MACC Annual Report in

    Parliament

    2 Executive Review Committee

    in MACC

    3 Project Management Office on

    Prevention

    4 Monitor Compliance Unit

    activities*

    5 Monitor Name and Shame*

    6 Corporate Integrity System

    Malaysia (CISM)*

    7 Streamline oversight committees

    11 Fast tracking access to Auditor

    General's (AG) Performance Audit

    Report for immediate action

    12 Action Committee on AG report

    13 AG's online dashboard

    14 Putrajaya Inquisition

    15 Implementation of comprehensive

    Integrity Pact for Public-Private

    Partnership (PPP) projects*

    16 Updating MyProcurement and

    integration with related

    procurement portals*

    17 Guidelines formiddle-men/lobbyists

    8 Complete prosecution of

    corruption cases within

    one year*

    9 Improve political financing

    governance framework*

    10 Insertion of Corporate Liability

    Provision into MACC Act

    18 Establishment of Corruption Prevention Secretariat in Teachers Training College

    19 Training of Members of Parliament

    20 Incorporation of anti-corruption elements in in primary and secondary school textbooks

    !"#$%&'() %)" +#,-'$ .#//(0&NEW

    !)1(0$232)&452)$6

    70%)"8(00#/&'()

    7(920)32)&+0($#0232)&

    *GTP

    Government Transformation ProgrammeAnnual Report Chapter Five Government Transformation ProgrammeAnnual Report Chapter Five82 83

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    !

    !

    !

    !

    STRENGTHENING ANTI-CORRUPTION

    MEASURES IN CORPORATIONS, GLCS

    CREATING LINKS IN A CONTINUOUS

    PROGRAMME OF CHANGE

    Government Transformation ProgrammeAnnual Report Chapter Five Government Transformation ProgrammeAnnual Report Chapter Five84 85

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    J3U ?388(78The first three years of the GTP have been

    challenging for the ANTI-CORR NKRA because

    the fight against corruption requires a wholesale

    change in mind-set about the way business is done

    in Malaysia. It means changing the way corruption

    has been policed in the past, changing the way

    contracts have been bid for and awarded, and

    changing the way corruption has been punished.

    X;O

    !

    !

    GREATER PUBLIC AWARENESS

    OF CORRUPTION

    Government Transformation ProgrammeAnnual Report Chapter Five Government Transformation ProgrammeAnnual Report Chapter Five86 87

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    N/A

    %

    %

    %

    %

    %

    !"#$%&$'($

    )*+,$

    %

    %

    %

    %

    %

    %

    %

    %

    %

    %

    Sources: Joint study between Universiti Kebangsaan Malaysia (UKM) and MACC, and

    !

    !

    !

    !

    !

    !

    !

    !

    !

    VIEWS FROM THE DELIVERY MANAGEMENT OFFICE (DMO)

    Government Transformation ProgrammeAnnual Report Chapter Six89Government Transformation ProgrammeAnnual Report Chapter Five88

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    2012 OVERVIEW

    !

    !

    !

    !

    !

    COMMITMENT TO TRANSPARENCY

    GTP 1.0 ACHIEVEMENTS

    3#&N*+#F %)%*M E.+KH &NEE%%H&

    2"KH+#F &E.""K& DEE"N#$DYK% -"* E.D#F%& +# &$NH%#$ T%*-"*RD#E%

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    =$$*DE$+#F D#H H%)%K"T+#F $"T $%DE.%*&

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    >#)5'#$

    Government Transformation ProgrammeAnnual Report Chapter Six Government Transformation ProgrammeAnnual Report Chapter Six96 97

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    OUTCOME 4

    !

    !

    !

    !

    MAKING THE IMPOSSIBLE, POSSIBLE

    (*) Pre-A A A B B C C

    %

    %

    %

    %

    %

    %

    %

    %

    (*) Technical error

    Overall result of CPT

    shows that 27.8% of

    61,035 in-service English

    teachers & lecturers met

    minimum international

    standard (C1)

    27.8%

    MinimumS

    tandard

    ProficientRequire upskillingBasic user

    OUTCOME 1

    OUTCOME 3

    OUTCOME 2

    Government Transformation ProgrammeAnnual Report Chapter Six Government Transformation ProgrammeAnnual Report Chapter Six98 99

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    OUTCOME 5

    !$%&'-+$+/* 6&'3$$+

    OUTCOME 6

    40% drop in Band 6 & 743%

    27% increase in Band 1 & 227%

    !"#! %&'()* + ,-./)0)1)2*

    BAND

    BAND

    BAND

    BAND

    BAND

    BAND

    BAND

    2009 2011 SCHOOL BANDING TREND

    NKPIs

    7"; 7J15& A@:A 0D*F%$ =E$NDK 4%&NK$ 4%RD*L&

    1*%\&E.""K %#*"KR%#$ *D$% % 0.%

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    57505=05I38

    ^;:

    1 Improving Pre-School Enrolment Rate

    2 Literacy and Numeracy Screening (LINUS)

    Programme

    3 Recognition of High Performing Schools (HPS)

    4 New Deals for Principals

    5 School Improvement Programme (SIP)

    1

    IMPROVING PRE-SCHOOL

    ENROLMENT RATE

    O

    OC

    80.5% PRE-SCHOOL ENROLMENT RATE &

    2,054 NEW CLASSES LAUNCHED

    561

    1,493

    Kelantan

    Kedah

    Perak

    Selangor

    Johor

    Sarawak

    Sabah

    Government Transformation ProgrammeAnnual Report Chapter Six Government Transformation ProgrammeAnnual Report Chapter Six102 103

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    2

    LITERACY AND NUMERACY SCREENING

    (LINUS)PROGRAMME

    LINUS RESULTS 2010 2012 (LITERACY)

    SEP

    %

    JUN

    %

    MAR

    %

    SEP

    %

    JUN

    %

    MAR

    %

    SEP

    %

    JUN

    %

    MAR

    %!"#"$% '

    SEP

    %

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    %

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    %

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    %

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    %

    MAR

    %

    !"#"$% (

    SEP

    %

    JUN

    %

    MAR

    %

    !"#"$% )

    Special Screening

    Special screening is conducted under test conditions

    Students must pass all 12 constructs

    Normal Screening

    Starting 2012,

    students must pass

    all 12 constructs to be

    considered literate

    INTERNATIONAL AVERAGE

    Shanghai, China

    Singapore

    Hong Kong

    Korea

    Taiwan

    Croatia

    Israel

    Thailand

    Malaysia

    Indonesia

    INTERNATIONAL AVERAGE

    Shanghai, China

    Finland

    Hong Kong

    Singapore

    Japan

    Greece

    Malta

    Thailand

    Malaysia

    Indonesia

    !"#$%&'

    INTERNATIONAL AVERAGE

    Shanghai, China

    Korea

    Finland

    Hong Kong

    Singapore

    Russian Fed.

    Chile

    Thailand

    Malaysia

    Indonesia

    Regional peers

    MEAN SCORECOUNTRYRANK

    (#)*MEAN SCORECOUNTRYRANK

    +,%"&,"MEAN SCORECOUNTRYRANK

    MALAYSIA RANKS AMONG THE BOTTOM THIRD OF 74 PARTICIPATING

    COUNTRIES ACROSS ALL SUBJECTS IN PISA 2009

    Government Transformation ProgrammeAnnual Report Chapter Six Government Transformation ProgrammeAnnual Report Chapter Six104 105

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    5

    SCHOOL IMPROVEMENT PROGRAMME (SI P)

    I#$%'9 0/7$#$

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    4

    NEW DEALS FOR PRINCIPALS

    39 NEW HPS IDENTIFIED IN 2012

    KEDAH

    3

    RECOGNITION OF HIGH PERFORMING

    SCHOOLS (HPS )

    Government Transformation ProgrammeAnnual Report Chapter Six Government Transformation ProgrammeAnnual Report Chapter Six106 107

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    ?((J57/

    9(4Q=4G 0(

    /01 A;@

    ^;A

    The success of the NKRAs initiatives implemented

    under GTP 1.0 has made a strong case for their

    enhancement in GTP 2.0. Almost all the initiatives

    in GTP 2.0 have a clear link to the initiatives of GTP

    1.0, but new ones will be introduced that expand the

    scope of the EDU NKRAs work. Two new emphases

    for GTP 2.0 include focusing on improving English

    education and improving the teaching profession by

    providing increased progression and development

    opportunities.

    THE EDU NKRA WILL IMPLEMENT

    SEVEN KEY INITIATIVES IN GTP 2.0:

    /01 A;@ 5#+$+D$+)%& G%&E*+T$+"#

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    !

    !

    !

    !

    !

    !

    !

    VIEWS FROM THE DELIVERY MANAGEMENT OFFICE (DMO)

    Government Transformation ProgrammeAnnual Report Chapter Six Government Transformation ProgrammeAnnual Report Chapter Six108 109

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    HARMONISATION WITH THE

    MALAYSIA EDUCATION BLUEPRINT (MEB )

    !"#$%&"')*+,"#$%&-'+./0$ 5 1216

    788)99 :;7? ):;=>?

    Universal enrolment

    across all levels from

    pre-school to upper

    secondary by 2020

    From stagnant enrolment

    today to developed nation

    levels

    98% Primary

    90% Lower Secondary

    85% Upper Secondary

    Top third of countries in

    international assessments

    such as Programme for

    International Student

    Assessment (PISA) and

    Trends in International

    Mathematics and Science

    Study (TIMMS) in 15 years

    (improving from the

    bottom-third today).

    Malaysia as one of the

    fastest improving systems

    ever in the world, in

    15 years

    50% reduction in

    achievement gaps

    (urban -rural,

    socio-economic,

    gender) by 2020

    Malaysia as one of the

    worlds most equitable

    school systems

    @>A 1B21234 5 1236

    92% pre -school At international average in

    international assessments

    such as PISA, TIMSS*

    25% reduction in

    urban-rural achievement

    gaps across Malaysia*

    THREE ASPIRATIONS IDENTIFIED FOR THE MALAYSIAN EDUCATION SYSTEM

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    Government Transformation ProgrammeAnnual Report Chapter Six Government Transformation ProgrammeAnnual Report Chapter Six110 111

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    J3U ?388(78The execution of the NKRAs initiatives in

    GTP 1.0 has revealed a number of lessons that

    will be invaluable in the implementation of GTP 2.0,

    including the need to constantly monitor the

    implementation of initiatives and shifting ground

    conditions.

    ^;O

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    Government Transformation ProgrammeAnnual Report Chapter Six Government Transformation ProgrammeAnnual Report Chapter Six112 113

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    DATO SRI MOHD NAJIB BIN TUN ABDUL RAZAK

    Prime Minister of Malaysia

    MINISTERS FOREWORD

    8+ ,#-+ $#)+ 3'') %&'3&+00

    %(&0(+) .4 *,+ 5'-+&/$+/*

    Government Transformation ProgrammeAnnual Report Chapter Seven Government Transformation ProgrammeAnnual Report Chapter Seven116 117

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    OUTCOME 1

    OUTCOME 2

    OUTCOME 3

    !" $%& '()$ * +&(,)- ( $.$(' ./ 012-131 4&.4'& %(5& 6&&" 748,(9&9 $.

    :$&,;&'7(,< )$($7) /,.= $%& '>)$ =.)$'+ 97& $. (" >"?,&()& >" >"?.=& '&5& ')

    Remarried

    Welfare Assistance

    Death

    Focus Group Verification

    Others

    Increased Income Levels

    @&().") /.,:$&,;&'7(,< )$($7)

    89%

    A&,;&'7(,

    B7'"&,(6'&C..,

    C..,

    TOTAL

    DE$,&=& C..,

    Sources: e-Kasih database

    TOTAL

    Government Transformation ProgrammeAnnual Report Chapter Seven Government Transformation ProgrammeAnnual Report Chapter Seven122 123

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    2012 OVERVIEW

    TARGET: TO ENSURE THAT 39,600 NEW POOR HOUSEHOLDS ARE REGISTERED IN

    EKASIH PARTICIPATE IN 1AZAM PROGRAMME BY 31ST DECEMBER 2012

    TARGET: TO ENSURE THAT 13,237 EXISTING 1AZAM PARTICIPANTS INCREASE THEIR

    PER CAPITA INCOME ABOVE THE POOR POVERTY LINE INCOME (PLI)

    TARGET: TO DEVELOP 1,000 WOMEN ENTREPRENEURS

    BY 31ST DECEMBER 2012

    DECNOVOCTSEPAUGJULJUNMAYAPRMARFEBJAN

    Cumulative Achievement

    Cumulative Target

    DECNOVOCTSEPAUGJULJUNMAYAPRMARFEBJAN

    Cumulative Achievement

    Cumulative Target

    DECNOVOCTSEPAUGJULJUNMAYAPR

    MAR

    FEBJAN

    Cumulative Achievement

    Cumulative Target

    Government Transformation ProgrammeAnnual Report Chapter Seven Government Transformation ProgrammeAnnual Report Chapter Seven124 125

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    TARGET: TO INCREASE HOME OWNERSHIP BY POOR HOUSEHOLDS BY BUILDING

    1,500 RUMAH MESRA RAKYAT (RMR)UNDER SPNB BY 31ST DECEMBER 2012

    DECNOVOCTSEPAUGJULJUNMAYAPRMARFEBJAN

    Cumulative Achievement

    Cumulative Target

    NKPIs

    NKPI CUMULATIVE

    TARGET

    DECEMBER

    CUMULATIVE

    ACHIEVEMENT

    DECEMBER

    STATUS

    Sub NKRA # To ensure that ,00newly

    registered poor households in eKasih participate in

    the AZAM programme by st December 0

    3,00

    participants

    3,20

    participants

    Sub NKRA # To ensure that ,existing

    AZAM participants increase their per capita income

    above the poor Poverty Line Income (PLI)

    13,23

    participants

    1,0

    participants

    Sub NKRA # To ensure that ,0existing AZAM

    participants under KPWKM increase their monthly

    income by RM00

    ,0

    Sub NKRA # To ensure that 00%data of the

    recipients registered under the AZAM programme are

    updated monthly in the eKasih system

    100% 100%

    Sub NKRA # To train and develop ,000new

    Women Entrepreneurs by st December 0

    1,000

    entrepreneurs 1,200

    entrepreneurs

    To produce half yearly reports on women

    entrepreneurs (based on survey to identify trends inincome generation)

    2

    Sub NKRA # To increase home ownership among

    poor households by building ,00Rumah Mesra

    Rakyat (RMR) under SPNB by st December 0

    1,00

    units

    units

    LIH OVERALL STATUS

    0%AND ABOVE %TO % BELOW 0%

    Government Transformation ProgrammeAnnual Report Chapter Seven Government Transformation ProgrammeAnnual Report Chapter Seven126 127

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    Jukinah Bte Antologi

    Bakery

    Felicia Padan @ Edward

    Photography

    SUCCESS STORY

    SUCCESS STORY

    57505=05I38

    `;:

    The last 12 months represented the final year of

    the first horizon of the GTP, and similar to the other

    NKRAs, the LIH NKRA team started seeing the fruits

    of the groundwork they laid in the first two years. In

    terms of execution, the NKRA teams continued

    to execute their key programme, around which most

    of its other initiatives are centred.

    CONTINUATION OF

    1AZAM PROGRAMME

    V"Y TKDE%R%#$& c=6=B J%*dDe

    !*%D$+#F &RDKK YN&+#%&& %#$%*T*+&%&

    c=6=B 7+DFDe

    !*%D$+#F &RDKK &%*)+E% T*")+H%*&

    c=6=B J.+HRD$e

    =F*+ENK$N*% c=6=B 0D#+e

    RM0(housewife)

    RM1,500/ month

    Abg Jamil Amba

    Abg Bahrum

    Fisherman

    Martha Lihan

    Tailoring

    SUCCESS STORY

    RM520/ month

    RM2,485/ month

    RM450500/ month

    RM8502,799/ month

    RM0(not working)

    RM700/ month

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    SUCCESS STORY

    MIGRATION OF DATA FROM EKASIH

    TO GREATER EKASIH

    CONTINUOUS HOUSING SUPPORT RUMAH

    MESRA RAKYAT 1 MALAYSIA (RMR )

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    ?((J57/

    9(4Q=4G 0(

    /01 A;@

    `;A

    With a solid foundation established in GTP 1.0, the

    role of the LIH NKRA takes a significant step forward

    in GTP 2.0 by introducing a large number of specific

    initiatives that will target specific areas of focus.

    GTP 2.0 emphasises economic empowerment of

    individuals and communities through productive

    welfare, and this effort will require the establishment

    of basic facilities and the right environment.

    THE KEY PRINCIPLES OF LIH GTP 2.0

    !"#$#%&"!%'#(!)%!$*

    +,+% './0.1223

    Fine-tuning the programme:

    reaching out to specific

    communities

    './0.12234 56 $7#4 8"#94 8 "/.:/.1;?!)9

    CORE FOCUSFocus of GTP LIH Lab

    SUPPORTINGaverage on existing Mini?? /NKRAs if required

    PRIORITISE eKASIH PARTICIPANTS WHOM

    ARE ALREADY REGISTERED

    %

    %

    %

    %

    REGISTERED

    ,

    REGISTERED

    ,

    REGISTERED

    ,

    REGISTERED

    ,

    SOCIAL ONLY

    ,

    SOCIAL +ECONOMIC

    ,

    !"!#

    $%&'()(*%+',

    ,

    -.+/!"!#$%&'()(*%+',

    ,

    01%,(2

    $%&'()(*%+',

    ,

    -. %(4

    &0)0(504

    ,

    !(4

    &0)0(504

    ,

    49%Only 49% of 1AZAM participants

    are registered in the eKasih database

    25%

    DISTRICTS IDENTIFIED ACROSS THE COUNTRY

    % % % % % % % %

    AZAM participation rate

    (% of eKasih participants classified poor / extreme poor)

    Numberofpoor/extremepoorineKasih

    Marudi

    Kuala Terengganu

    Kuching

    Kota Marudu

    Pitas

    Semporna

    Perlis

    Pasir Puteh

    Pasir Mas

    Nabawan

    BachokBeluran

    Tuaran

    Besut

    Sarato (Kalaka

    Keningau

    Tawau

    Miri

    Sabak Bernam

    Papar

    Hilir Perak

    Kota Bharu

    Tumpat

    Sandakan

    Ranau

    WP Kuala LumpurTanah Merah

    Seberang Perai Utara

    Tongod

    !"#$%& (#)*%+%(#*%,- .$/

    0102 (#)*%+%(#*%,- )#*!

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    5

    CREATING LINKS IN A CONTINUOUS

    PROGRAMME OF CHANGE

    J3U ?388(78Although the LIH NKRA started out distributing directfinancial assistance to help low-income households, it

    quickly became obvious that this was not sustainable

    neither for government nor for recipients. There

    was a need to empower recipients in order to create a

    long-term solution.

    `;O

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    GREATER COLLABORATION

    AND ENGAGEMENT WITH NGOS

    !"#$%& ($)$*

    Kg Laut Tanda

    Mengkubang Laut

    Tiga Tarok

    Turong Puteh

    Kariman

    Kg Kapok

    Telaga

    Kg DatongKg Panahabuhan

    Suang Duyung

    Pagasan

    LokagasKg Ulu Karang

    Kg Bongkol

    Kg Luyang

    Kg Luyang

    Senaja

    Pitas

    DandomMempakad

    Pingan Pingan

    Narandang Bertukar

    Kg Delima

    Tanibongan

    Taradas

    Locality

    PITAS

    NGO

    Yayasan Sejahtera

    Project

    Chili Fertigation Project

    Implementation Sites

    Kampung Tampakahu

    Kampung Sungai Eloi

    Kampung Kinango

    Kampung Bolud Batu

    Number of Receipients

    households

    Duration

    Years(2013 2015)

    SDO for preliminary proposal

    completed in September

    Signing of agreement is

    scheduled for March 2013

    COLLABORATIONS BETWEEN LIH NKRA AND

    NGOs ON PILOT PROJECTS

    OVER 500 TRAINERS WILL BE TRAINED IN 2012

    ACROSS THE DIFFERENT AZAM PROGRAMMES

    !"!# #%&%'()*

    !"!# +,)-.( +),%&.)'

    #%&%'()* /0 !-)%123(2). !"!# +,&%

    !"!# 4.)5,

    !"!# 6%,-,

    !"!# 47%89,(

    !"!# +,&%

    !"!# 4.)5,

    !"!# 6%,-,

    !"!# 47%89,(

    !"!# :,&8,)

    #%&%'()* /0 ;29,& ,7 =(,(. ?/@(

    =,),A,B =(,(. ?/@(

    #%&%'()* /0 C.8.),3 +.))%(/)%.'D E)>,& F.33>.%&-

    #%&%'()* /0 F/9.&

    [email protected]/H9.&(I

    C,9%3* ,&8 J/992&%(*

    90

    90

    15

    15

    150

    150

    30

    CONSEQUENT TO THE EDUCATION PROGRAMME,

    THERE NEEDS TO BE A STRONG MONITORING PROGRAMME TO ENSURE THAT

    PARTICIPANTS ADOPT THESE INITIATIVES

    !"#$#%"$& (")*+$%,-./%$)"0# 1+$"#"#23!(-14

    5657 8+02+$99*

    AZAM Khidmat

    AZAM Tani

    AZAM Niaga

    AZAM Kerja

    70#")0+"#2

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    PILOT PROJECTS: ECONOMIC ENABLERS

    2013 KPIS

    OUTCOME KPIS 2013TARGET

    To ensure ,00new participants in AZAM programme by st December 0which

    include the following categories

    .Extreme Poor and Poor registered in eKasih and eDamak

    .Recipients of Micro-credit / Loan

    .Vulnerable Groups

    ,00

    ,0

    ,000

    ,0

    To ensure ,00existing AZAM participants increase their income by RM00

    for three months by st December 0

    ,00

    To ensure ,00 AZAM participants in Financial Literacy Programme by

    st December 0

    ,00

    To ensure 00%updating in eKasih system by st December 0 00%

    To train and develop ,000new women entrepreneurs by st December 0 ,000

    To ensure collaboration between AZAM programme and Non-Governmental

    Organizations and elements/entities of the corporate sector by st December 0

    To ensure the implementation of 0 AZAM community and group-based programmes

    by st December 0

    0

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    9."6/4 8.$7)$1, ->A X=O 7622 #/')/5# 5')/4# )/1

    :;621 ./ &'# :)*65 8.;/1)&6./ #*&):26*'#1 6/ ->A

    Q;$&'#$0.$#, ->A X=O 7622 *## &'# *5.(# .8

    HDE #B/1#1 &. 8;$&'#$ 1#"#2.( &'# #5./.06#*

    .8 $;$)2 )$#)*= E/ 26/# 76&' &'6* 5')/4# .8 8.5;*

    )/1 16$#5&6./, &'# FGHI 6* 5')/46/4 6&* /)0# 6/

    ->A X=O 8$.0 E0($."6/4 H;$)2 D)*65 E/8$)*&$;5&;$#

    FGHI &. E0($."6/4 H;$)2 `#"#2.(0#/& FGHI=

    H;$)2 9)2)+*6)/* )$# )* 60(.$&)/& &. .;$

    5.;/&$+[* 8;&;$# )* ;$:)/ 9)2)+*6)/*, )/1

    &'#+ 8.$0 )/ 60(.$&)/& ()$& .8 &'# *(6/# .8

    .;$ 5.;/&$+= >'# -."#$/0#/& ')* ) 1;&+ )/1 )

    $#*(./*6:626&+ &. $;$)2 9)2)+*6)/* &. #/*;$# &'#+

    #/P.+ )22 &'# 5.08.$&* .8 &'#6$ 56&+ 5.;*6/*= !/2+

    6/ &'6* 7)+ 7622 7# :# ):2# &. )5'6#"# &'# "6*6./*

    .8 ;/6&+ .8

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    OUTCOME 2

    OUTCOME 3

    OUTCOME 1

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    INCREASING ACCESS TO CLEAR

    OR TREATED WATER

    ENSURING 24-HOUR ACCESS

    TO ELECTRICITY

    BUILDING AND RESTORING

    HOMES FOR THE RURAL POOR

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    VIEWS FROM THE DMO: CHANGING THE WAY

    GOVERNMENT DELIVERS TO RURAL RAKYAT

    INCREASING ACCESS TO

    PAVED OR GRAVEL ROADS

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    !"#$#%&'() +('(,%$(

    -(.(/

    -()(0(1

    23245

    BENEFICIARIES FROM GTP 1.0 AND GTP 2.0

    267('

    GTP 2.0: SUSTAINABLE RURAL DEVELOPMENT

    !"#$% '$()* +,-#$(.#"*."#/ 0!'+1

    23*)$% 45/,).)/(02*633%(7 8$(./ 9$,$:/5/,.7 ;/$%.6*$#/7 /.*(. ?/,."#@ A)%%$:/ 0=>?A1

    Road95%-99% of population haveaccess to roads

    Water95%-99% of population have

    access to clean or treated water

    Electricity95%-99% of population have

    access to electricity

    MaintenanceEffective maintenance for all GTProads, electricity and water projects

    AgricultureDevelop large scale modern farms

    TourismEnhance or upgrade Eco or

    Agro Tourism villages

    PlantationsEnhance production of oil palm,

    rubber or sago plantations

    Cottage IndustryEnhance traditional foods and

    handicrafts production in village

    ?((J57/

    9(4Q=4G 0(

    /01 A;@

    The RBI NKRA is undergoing a substantial evolution

    heading into GTP 2.0. The focus of the NKRA will no

    longer be on rural basic infrastructure alone, but will

    instead take on the more holistic development task of

    developing rural areas. As such, the RBI NKRA will be

    renamed the Rural Development NKRA.

    a;A

    +)75$ "7?' (''/ (;#&% *"#."

    "'&A'5 %) )A'/ %"' 7+'7 B)+ B;+%"'+

    5'?'&)A9'/%> ="'+' "7$ (''/

    .)/$%+;.%#)/ )B ");$'$ B)+ %"' A))+

    7$ *'&&> G% #$ +'7&&J "'&AB;& %) %"'$'

    .7/L% '?'/ 5+'79 )B )*/#/6 7 ");$'>

    L#28?#0(2.+#1

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    J3U ?388(78The first three years of the GTP have been instructive

    for the RBI NKRA. While its goals are singular and

    tangible, unexpected issues such as delays in land

    acquisition, shortage of materials and delays due to

    contractor performance have been instructive.

    a;O

    RURAL BASIC INFRASTRUCTURE IN GTP 2.0 WILL FOCUS MORE ON REMOTE AREAS

    WHICH IMPACTS A SMALLER NUMBER OF RAKYAT AS COMPARED TO GTP 1.0

    !"#$ &'( )*"+,-$# .*, ).*$/.001 .--,##/20, #/$,#

    GTP 1.0 (2010-2012)

    GTP 2.0 (2013-2015)

    &34536

    /7$,*/"* .78 *,9"$, .*,.#

    &34536

    Kelantan

    Gua Musang

    Jerantut Miri

    Bintulu

    Mekah

    B et on g K ap it

    Belaga

    Ranau

    Keningau

    Baram

    K. Terengganu

    Kelantan

    Miri

    Bintulu

    Mekah

    Betong

    K. Terengganu

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    N6&' &'6* 6/ 06/1, ->A X=O 5./&)6/* ) /;0:#$

    .8 6/6&6)&6"#* &')& 7622 :#&$ 6/$) #B6*&6/4

    8)5626&6#* 6/52;16/4 &'# TH>, 9./.$)62 )/1 &'#

    ;(?)/1?5.06/4 9H>=

    `#*(6 5;$$#/& 5./4#*&6./ 6/ &'# 4$#)$

    G;)2) T;0(;$ )$#), )/1 #B(#5&)&6./* .8 )/

    6/5$#)*#1 (.(;2)&6./ .8

    E/ $0* .8 &'# G>9 G.0;$ *#$"65#, &'# 8.;$

    *6B?5)$ &$)6/ *#&* *&)$ .(#$)&6./* 6/ 9)$5'

    XO

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    FOCUS HORIZON

    1

    3

    4

    5

    6

    2

    GTP 1.0 ACHIEVEMENTS

    !

    !

    VIEWS FROM THE DMO:

    BUILD IT AND THEY WILL COME

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    OUTCOME 1

    OUTCOME 2

    OUTCOME 3

    4 9(0 :(.

    OUTCOME 4

    OUTCOME 5

    *1'/ 040*+$

    2012 OVERVIEW

    PUBLIC TRANSPORT MODAL SHARE

    %

    %

    %

    %

    %

    %

    % %

    %

    %

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    RAIL

    "-2*% #) 76)- 1"%)%(*63 2(/%".73

    57505=05I38Although the UPT NKRA did not meet its modal

    share target of 25% in 2012, the 11 initiatives

    implemented in GTP 1.0 to improve the urban public

    transport system achieved show significant results in

    terms of adding capacity and improving accessibility

    and connectivity. The initiatives were grouped under

    four main categories of Bus, Rail, Integration and

    Network.

    b;:

    BUS

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    ENABLERS

    9D*% *%)+%,

    G*+)%*[& =EDH%RM D#H 3#.D#E%R%#$ 1*"F*DRR%

    V"+#$ 0D&L 9"*E% -"* %#-"*E%R%#$

    1 Serve as collaboration platform for

    new UPT enforcement-related

    initiatives.

    2 Improve efficiency of UPT

    enforcement processes

    (e.g., IP processing, cross-agency

    processes and etc.).

    3 Serve as UPT enforcement

    information sharing hub where itcan serve as intelligence for future

    operations.

    4 Support new bus and taxi

    initiatives of the GTP 2.0 UPT lab.

    (For example, enforcement of bus

    lanes where JPJ and PDRM are

    involved in enforcement of private

    vehicles.)

    STRUCTURE OF THE

    JOINT TASK FORCE FOR ENFORCEMENT

    !"#$%&'()&*+-./0 12*3&

    Participating Ministers and KSUs

    45- 62(78-./0 12*3&92* :792*3&;&73+ ?73& . 738(27/

    C5$% 5%#D

    656 %E"F

    $882*7&+ G&7&*.'H/

    I@.

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    QD$E.+#F Y*+%- -"* 4%F+"#DK !+$+%& D# H !"**+H"*&[

    1NYK+E 0*D#&T"*$ 5#+$+D$+)%&

    /*%D$%* J?

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    J3U ?388(78As with any programme of change, the UPT NKRA

    has identified a number of instructive lessons from

    the execution of GTP 1.0 initiatives. There has been

    some resistance to the call for change, and some

    points of resistance were not anticipated by the

    UPT NKRA team.

    b;O

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    BJ4=

    =!253I3B3708

    A@:A

    :@;O

    608 KPIs (86.5%) of

    703KPIs have achieved

    their targets of 90% and

    above, as compared to

    552 KPIs (83.6%) in 2011.

    THEY AREDEVELOPED BASEDON THE FOLLOWINGCOMPONENTS:

    Key Result Areas

    developed based on

    a ministrys vision

    and mission.

    MKPIs, which are

    outcome-oriented

    and address the

    rakyats needs.

    KPI targets, which must

    be bold, stretched and

    deliver results fast.

    Identification of

    interdependencies

    between ministries and

    touch points. For ex-

    ample, how each MKPI

    positively impacts the

    country and the rakyat.

    G3I3?(1B370

    (9 BJ15&

    :@;A

    The MKPIs are not

    arbitrary targets, but

    arrived at through a

    structured approach.

    A STRUCTURED APPROACH WAS USED

    TO DEVELOP THE MKPIs FOR MINISTERS

    EstablishMinisters

    KPIs

    MinistryImplementation

    Plan

    Performancemonitoring of KPIs

    PM-MinistersPerformance

    Reviews

    Rewards,consequences

    and actions

    4

    2

    5

    1

    3

    !"#"$%&' )"$"*# +#, !"$$"*# !-+$.&-

    /-0"1-&'

    OVERVIEW

    %

    !"#$

    %

    %

    %

    %

    552 Green KPIs

    % 26 Red KPIs

    % 74 Yellow KPIs

    % 8 White KPIs

    Above 90% Between 51% 89% Below 50% Not Available

    %&'(' *(' * +,+*- ,. //0 !"#1 23 4055 62+&

    %

    !"#$

    %

    %

    %

    608 Green KPIs

    % 22 Red KPIs

    % 67 Yellow KPIs

    % 6 White KPIs

    %&'(' *(' * +,+*- ,. 708 !"#1 23 4054 62+&

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    G3?5I3457/ (>0!(B38U(>02 G3I3?(1B370

    CHAMPION:

    MINISTRY OF YOUTH AND SPORTS

    FIVE

    INITIATIVES

    Improve and deliver industry-driven

    training through:

    More targeted developmental training

    workshops

    Intensifying analysis and research of

    industry needs as well as identifying

    industry needs which will subsequently be

    incorporated into IKBN

    training modules

    Increase

    promotional activities

    to better match IKBN

    graduates with industry

    Implement

    co-operative bridging

    programmes with

    institutions of higher

    education to help place

    IKBN graduates within those institutions

    Increase the standing of the IKBN by

    participating in national competitions

    such as Pertanding Kemahiran Malaysia,

    EimaRace and My Skills competitions

    Enhance career opportunities through

    various programmes such as Career

    Week with industry, engaging with

    entrepreneurial development agencies as

    well as industry in general

    Participants of the IKBN

    programme are tested

    twice a year to screen

    for competencies

    and a tracer study

    is carried out

    post-graduation

    to monitor

    student progress.

    Employability of IKBN graduates (%) from 2008 to 2011

    Graduating Class 2008 2009 2010 2011

    Marketability 70% 73% 76% 78%

    Source: Laporan Kajian Kebolehpasaran Graduan IKBN 2009, 2010, 2011 and 2012

    The achievements of this MKPI feed directly into the overall goal of the countrys development plan to create a high-income nation by 2020. The Ministry of Youth and Sports is

    committed to ensuring that the next generation of Malaysian youth adapt to the changing landscape of the countrys economic and industrial profile.

    Ensuring employability of

    Institut Kemahiran Belia Negara

    (National Youth Skilling Insti-

    tute or IKBN) graduatesB(I57/

    9(4Q=4G

    :@;S

    As with the rest of the

    NKRAs which embark on

    GTP 2.0, the MKRAs will

    also build on foundations

    laid to pose more

    challenging MKPIs, and

    will enhance initiatives

    already begun.

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    As the lead ministry formulating policies in theareas of science, technology and innovation, MOSTI

    is also directly responsible for formulating policies

    supporting and sustaining growth in these areas. In

    2009, the Cabinet approved the Intellectual Property

    Commercialisation Policy for research and development

    (R&D) projects funded by the Government of Malaysia.

    G3?5I3457/ (>0!(B3814(03!057/ 5703??3!0>=?

    14(1340U 45/208 c514e

    CHAMPION:

    MINISTRY OF SCIENCE, TECHNOLOGY AND INNOVATION (MOSTI)

    Enhancing innovation

    in research through

    better IPR protection

    G3?5I3457/ (>0!(B38372=7!57/ !(BB>75!=05(78

    CHAMPION:

    MINISTRY OF INFORMATION, COMMUNICATIONS AND CULTURE (MOICC)

    An important component of the MoICCs

    ortfolio is to ensure the continued improvement

    f communication services in Malaysia, and this

    as been deemed an MKRA. In delivering on this

    ommitment, MoICC has implemented a number

    f programmes to ensure that the standard ofwireless communications in the country meets

    uality benchmarks. The Mandatory Standard for

    f Service (for public cellular service)

    s one such programme.

    Enhancing wireless

    communications and

    broadband access

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    LOW COST MOBILE CHARGER FOR MOBILE PHONE

    (LCSOC)

    To build fully functional prototypes for LCSOC.

    LCSOC is inexpensive and therefore can be made commonly available at

    nearby shops/outlets (e.g., -Eleven, Petronas Mesra, Shell Select, newsprint

    vendors etc.). LCSOC can be attached to the back of a mobile phone, and

    allows users to conveniently charge and use their mobile phones while walking

    around. In short, LCSOC provides an on-the-spot power solution for mobile

    phone users that is inexpensive, readily available and convenient to use.

    LCSOC is designed as a low cost device with estimated selling price of RM

    per unit. Its Power Controller Unit was built based on ON Semiconductor

    DC-DC Power Management IC. This technology offers the best combination of

    low cost, small footprint and good performance.

    LCSOC is designed to be the most compact mobile charger with an

    affixable surface, therefore it can be attached at the back of mobile phone,

    whereby user can conveniently charge and use their mobile phone while

    walking around. LCSOC compact design was achieved through its innovative

    power circuit layout and housing design. Patent for LCSOC has already been

    filed with MyIPO in October .

    LCSOC has a retractable power cable where user can adjust power cable

    length accordingly. The retractable mechanism is an inventive method called

    Sleeve Assisted Linear Retractable that creates retractable mechanism

    with very minimum space (will be patented under Method Claim patent). This

    method allows LCSOC to have retractable power cable without compromising

    its compact size.

    Brief Explanation

    of the project

    Advantages of the project to

    the community/target group

    Objective of the project

    IMPROVING AND INSTITUTING ONLINE FEE COLLECTION SYSTEM

    (SISTEM KUTIPAN YURAN OR SKY)

    To facilitate the collection of fees by school officials

    Prior to the establishment of this system, SKY was managed offline. By

    connecting it to the internet, the project enabled greater connectivity for all

    clients and managers.

    For managers:

    Facilitates data management such as of student and financial

    information, as well as management of the collections database through

    the automation of services such as payment reminders.

    allowing for more efficient management of funds.

    For teachers and clerks:

    data automatically.

    teachers or clerks.

    For parents:

    attending school.

    oversight of fees.

    SKY has the potential to become a universal application for all schools and

    school-related organisations such as its Parent-Teacher Associations. The

    benefits are self-evident as it allows for an automated and better streamlined

    process for the payment of fees online without having to physically attend

    schools. Moreover, SKY also has the potential to be expanded to other

    non-school organisations.

    Expected Outcome

    Advantages of the project to

    the community/target group

    Objective of the project

    Government Transformation ProgrammeAnnual Report Chapter Ten Government Transformation ProgrammeAnnual Report Chapter Ten188 189

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    Government Transformation ProgrammeAnnual Report IPR Government Transformation ProgrammeAnnual Report IPR190 191

    5#$%*#D$+"#DK1%*-"*RD#E% 4%)+%,

    The International Performance review (IPR) is a crucial element of the Government

    Transformation Programme (GTP), providing an independent view on the results of

    the initiatives implemented under the various NKRAs. The IPR, which is overlooked

    by a panel of international experts, invites outside perspectives that challenges the

    findings of the GTP while offering suggestions on how it could be better run.

    Mr Michael Thatcher

    Chief Technology Officer, Asia

    Microsoft Corporation

    Mr Stephen Sedgwick AO

    Public Service Commissioner

    Australian Public Service Commission

    B3B

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    Government Transformation ProgrammeAnnual Report IPR Government Transformation ProgrammeAnnual Report IPR192 193

    G/$%+;.%#)/

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    Government Transformation ProgrammeAnnual Report IPR Government Transformation ProgrammeAnnual Report IPR194 195

    Mr Michael J Hershman

    PresidentThe Fairfax Group

    Dr Yukon Huang

    Senior Associate

    Carnegie Endowment

    Mr Yong Hee Kong

    Private-Public Partnerships Adviser

    Commonwealth Secretariat

    Dr Andrew Lee

    Director Strategy Policy and G overnance

    with the Driver and Vehicle Services Division

    Department of Transport, Government

    of Western Australia

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    Government Transformation ProgrammeAnnual Report IPR Government Transformation ProgrammeAnnual Report IPR196 197

    Alex Mourmouras

    Chief, D5 Division, Asia and Pacific DepartmentInternational Monetary Fund

    Dr Ravi Balakrishnan

    Resident Representative

    International Monetary Fund

    957G57/8 (9 023 A@:A

    514 1=73? (7 023 /01

    On the basis of the information provided by PEMANDU and

    PWCs review of the data, the Panel noted that the GTP was

    still very relevant and still very vibrant. The Panel agreed

    that the results achieved by the GTP have been impressive, but

    suggested that it may be time for the Government to re-evaluate

    the goals of the programme.

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    Government Transformation ProgrammeAnnual Report IPR Government Transformation ProgrammeAnnual Report IPR198 199

    CORRUPTION

    CRIME

    EDUCATION

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    Government Transformation ProgrammeAnnual Report IPR Government Transformation ProgrammeAnnual Report IPR200 201

    4381(7G57/ 0( 514 A@::

    The findings of the IPR Panel are taken into consideration in

    implementing of the GTPs initiatives in the coming year. Some of

    the NKRAs which received specific feedback from the 2011 IPR

    Panel have documented how the suggestions from the previous

    year were adopted.

    IPR FEEDBACK & ACTION TAKEN

    GTP

    EDU

    Blueprint

    Access

    Quality

    Equity

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    The Government Transformation Programme (GTP) is committed

    to high standards of transparency and accountability, which

    commitment is reflected in the volume of information the teams

    make available to the public and international reviewers through

    various channels. These channels include the Annual Report,

    Open Day Q&As as well as the regular publication of updates inthe media and on its web sites.

    MEASURING THE ACHIEVEMENTS OF THE GTP

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    Government Transformation ProgrammeAnnual Report Tweetbytes Government Transformation ProgrammeAnnual Report Tweetbytes218 219

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    of traditional media alone is insufficient in reaching

    out to media savvy youth, and hence has embarkedon a number of social media campaigns, particularly

    through the Twitter micro-blogging service, to convey

    its message.

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    Government Transformation ProgrammeAnnual Report Tweetbytes Government Transformation ProgrammeAnnual Report Tweetbytes220 221

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    Government Transformation ProgrammeAnnual Report Tweetbytes Government Transformation ProgrammeAnnual Report Tweetbytes222 223

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    Government Transformation ProgrammeAnnual Report Glossary Government Transformation ProgrammeAnnual Report Glossary224 225

    /K"&&D*M

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    Government Transformation ProgrammeAnnual Report Glossary Government Transformation ProgrammeAnnual Report Glossary226 227

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    Government Transformation ProgrammeAnnual Report Glossary Government Transformation ProgrammeAnnual Report Glossary230 231

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    Government Transformation ProgrammeAnnual Report Acknowledgements Government Transformation ProgrammeAnnual Report Acknowledgements232 233

    =EL#",K%HF%R%#$&

    The Government Transformation Programme (GTP) is a holistic plan of

    change involving multiple stakeholders from both the private and public

    sectors. The Government of Malaysia would like to express its appreciation

    and gratitude to the participating civil servants, corporations and non-

    governmental organisations, which have contributed time, effort and

    advice to the GTPs planning and execution. While it would be practicallyimpossible to acknowledge every agency and person that have contributed

    to the GTPs implementation, the Government would like to make a special

    mention of the following organisations.

    ADDRESSING THE RISING COST OF LIVING NKRA

    REDUCING CRIME NKRA

    FIGHTING CORRUPTION NKRA

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    Government Transformation ProgrammeAnnual Report Acknowledgements Government Transformation ProgrammeAnnual Report Acknowledgements234 235

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    0%17"*$%(*

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    Government Transformation ProgrammeAnnual Report Acknowledgements Government Transformation ProgrammeAnnual Report Acknowledgements236 237

    RAISING LIVING STANDARDS OFLOW INCOME HOUSEHOLDS NKRA

    0%17"*$%(*

    IMPROVING RURAL DEVELOPMENT NKRA

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    Government Transformation ProgrammeAnnual Report Acknowledgements238

    IMPROVING URBAN PUBLIC TRANSPORT NKRA

    0%17"*$%(*

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