ethics sneapa 2016 10 15_16

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PLANNING ETHICS ETHICS OF DIGITAL COMMUNICATION AND DEALING WITH ROGUE BOARDS Southern New England Planning Conference October 21, 2016 Bob Mitchell, FAICP, Robert Mitchell & Associates Consulting Al Ranaldi, AICP, Town Planner, Lincoln, RI Kristin Kassner, AICP, Town of Burlington , MA Brian Smith, Attorney, Robinson and Cole

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Page 1: Ethics sneapa 2016 10 15_16

PLANNING ETHICS ETHICS OF DIGITAL COMMUNICATION AND

DEALING WITH ROGUE BOARDS

Southern New England Planning Conference October 21, 2016

Bob Mitchell, FAICP, Robert Mitchell & Associates ConsultingAl Ranaldi, AICP, Town Planner, Lincoln, RIKristin Kassner, AICP, Town of Burlington , MABrian Smith, Attorney, Robinson and Cole

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“Always do right. This will gratify some people and astonish the rest”. - Mark

Twain

Why we talk about ethics

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Why talk about ethics? Citizens have a right to expect that their planners

will help elevate governance, not fall to its more base level. Citizens should also expect Boards to embody similar ethical principals in their deliberations.

Planners and Board members have ethical responsibilities to their colleagues, their clients and their communities.

Ethics scenarios are rarely “cut and dried” and often contain a high level of nuance. This session should help to develop reasoning and reflection skills that can be applied in everyday situations.

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We are Communicators Every process involves communicating

with diverse stakeholders We play varied roles as communicators

Educators Listeners/Conveyors Mediators Advocates Community Group Therapists Facilitators

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Ethical Quicksand

Client v. Community Technology Framing Issues (honesty, clarity,

completeness) Confidentiality v. Openness Facilitation v. Advocacy

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AMENDED AS OF 4/1/2016

AICP Code of Ethics

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AICP Code of Ethics and Professional Conduct: Five Sections Principles to which we Aspire – ideals to

which we are committed Rules of Conduct – rules to which we are

held accountable Procedures – how to obtain a formal or

informal advisory ruling Procedures – how complaints are filed and

investigated Procedures – forms of disciplinary actions

The slides that follow on the AICP Code are brief summaries of the Code. The full text of the Code can be found athttp://www.planning.org/ethicscode.htm

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Principles to which we Aspire

1. Our Overall Responsibility to the PublicOur primary obligation is to serve the public interest

a) Be conscious of the rights of othersb) Have special concern for long range consequences of

actionsc) Pay special attention to interrelatedness of actionsd) Provide timely, adequate and clear informatione) Give people opportunity to have meaningful impact on

plans and programs that may affect themf) Seek social justice; Expand choice and opportunity for

all; Plan for the needs of the disadvantaged; promote racial and economic integration

g) Deal fairly with all participants in the planning process

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Principles to which we Aspire

2. Our Responsibility to our Clients & Employers

We owe diligent, creative, and competent performance of the work we do, but consistent with our service to the public interest

a) Exercise independent professional judgmentb) Accept the decisions of our client or employer unless

action is illegal or inconsistent with our obligations to the public interest

c) Avoid conflicts of interest or the appearance of a conflict of interest in accepting assignments from our clients or employers

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Principles to which we Aspire

3. Our Responsibility to our Profession and Colleagues

We shall contribute to the development of, and respect for, our profession by improving knowledge and techniques, making work relevant to solutions of community problems, and increasing public understanding of planning activities.

a) Protect and enhance the integrity of the professionb) Educate the public about planning issuesc) Be fair and professional toward other professionalsd) Share results of our experience and worke) Professional work should be tailored to the particular situationf) Contribute time and resources to professional development of

others

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Principles to which we Aspire

3. Our Responsibility to our Profession and Colleagues, continued

g) Increase opportunities for underrepresented groups to become planners and to advance in the profession

h) Enhance our professional education and trainingi) Analyze ethical issues in our planning practicej) We shall contribute time and effort to groups lacking

adequate planning resources and to voluntary professional activities

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Rules of Conduct: There are 26 Rules of Conduct

Rule 1. We shall not fail to provide adequate, timely, clear and accurate information on planning issues

Rule 2. We shall not accept assignments we know to involve illegalities or to be in violation of these Rules

Rule 7. We shall not use confidential information to our personal advantage and shall not disclose confidential information (see exceptions)

Rule 8. We shall not as, as public officials or employees, engage in private conversations with planning participants if the discussions relate to matters we have decision-making power if such conversations are prohibited by law, rules, regulations or custom

Rule 9. We shall not engage in private discussions with decision makers in the planning process in any manner prohibited by law or by agency rules, procedures, or custom.

Rule 18. We shall not direct or coerce other professionals to conduct an analysis or make findings not supported by the evidence

Rule 25. We shall neither deliberately not with reckless indifference commit any wrongful act that reflects adversely on our professional fitness

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Recent Changes to the Code as of April 1, 2016

Reduced complexity in complaints and charges procedures and reduced number of steps for decision making and appeals.

Increase emphasis on education and remediation.

Eliminate prosecutorial "hearing officer“ role and replace with an increased role for the Ethics Committee and Ethics.

Increase communication of case activity and advisory opinions.

Section C is now “Advisory Opinions” Formal or informal advisory rulings Investigation & decision by Ethics

Officer/Committee Section D is now “Adjudication of

Complaints of Misconduct” Filing of complaint Case settlement Appeal

Section E is now “Discipline of Members” Forms of Discipline Conviction of Crimes Unethical Conduct Reinstatement

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Shift In Communication Opportunities and NeedsEthics of Digital CommunicationCommon Issues in Digital Communication

Ethics of Digital Communication

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Radical Shift In Communication Opportunities and Needs

Communication is central to our profession and to our code of ethics

Communication opportunities and requirements have changed not only due to technology, but due to diversity in our population.

We have an ethical responsibility to respond appropriately to the new communication technology and to the diverse needs of our constituents

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Ethics of Digital Communication Use of new technology creates new

expectations and responsibilities Used judiciously, digital communication can

be an invaluable tool and can ensure more inclusive, effective, and efficient public dialogue

Used unwisely, it can exclude and disenfranchise certain groups, erode respect for the profession, and mislead the public, in violation of our Code

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Issues in Digital Communication

Keeping information up-to-date and accurate Ensuring the wrong kind of message doesn’t go out

Breaching confidentiality Inappropriate materials

Ensuring that open government laws are not violated

Preventing manipulation of public dialogue Avoiding over-reliance on digital communication

and thereby limiting accessibility to certain groups Not taking advantage of increased ability to reach

other groups (e.g., Limited English Proficient individuals)

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Many things obvious, some subtle…where are the red rags, take note!

Hypotheticals: Two scenarios presenting ethical issues

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Hypothetical #1

The Domineering Chairman

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Questions

What was the level of communications among the board members, staff, applicant and public?

What could the non-speaking members of the PB done differently?

Is the pledged “annual fundraiser for the fire department” a problem? If so, why?

Ronnie Roughshod indicated that the application was reviewed beforehand with the town planner and a couple of the board members. Does this raise issues?

How could have Robin Retro helped support all PB members?

Should Robin go home and update her LinkedIn account, and revise her resume?

Other RED FLAGS?

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AICP Ethical Principles Involved1. Our Overall Responsibility to the Public

a) Be conscious of the rights of othersd) Provide timely, adequate, clear and accurate informatione) Give people opportunity to have meaningful impact on plans and programs that may affect themh) Deal fairly with all participants in the planning process

3. Our Responsibility to our Profession and Colleaguesa) Educate the public about planning issues

Rules of Conduct Rule 1. We shall not fail to provide adequate, timely,

clear and accurate information on planning issues.

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Hypothetical #2

The Grocery Store Encounter

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Questions What could Luke have done differently when

meeting Mickey Green over the avocado bin? What advice could you give as Robin Retro to

Luke? Is there a problem with Luke Lips providing

information to Robin Retro regarding the potential TCE contamination?

Why did Robin Retro ask if the motorcycle was part of his independent knowledge?

What role did the avocados play in this scenario? Other RED FLAGS?

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AICP Ethical Principles Involved

1. Our Overall Responsibility to the Publica) Be conscious of the rights of othersd) Provide timely, adequate, clear and accurate informatione) Give people opportunity to have meaningful impact on plans and programs that may affect themh) Deal fairly with all participants in the planning process

3. Our Responsibility to our Profession and Colleaguesb) Educate the public about planning issues

Rules of Conduct Rule 1. We shall not fail to provide adequate, timely,

clear and accurate information on planning issues. Rule 8. We shall not engage in private discussions in

any manner prohibited by law or regulations

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The Attorney’s Role City Lawyer or Town Counsel City lawyer’s role in the public hearing

setting How planners can utilize lawyers when

complying with the code and otherwise. 

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QUESTIONS

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https://www.planning.org/ethics/ethicscoderevision.htm (Effective April 1, 2016)

AICP Code of Ethics

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Thank youBob Mitchell, FAICP Robert Mitchell & Associates Consulting [email protected]

Al Rinaldi, AICPTown Planner, Lincoln, [email protected]

Kristin E. Kassner, AICPTown of Burlington, [email protected]

Brian Smith, AttorneyRobinson and [email protected]