esteeming & empowering environments goals
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Esteeming & Empowering Environments Goals. Philip Collett Founder and MD GOALS UK cic Twitter @ Voiceofgoalsuk www.goalsuk.org. G helping people to become independent . Who are we?. one of largest providers of resilience and emotional wellbeing training and consultancy in the UK - PowerPoint PPT PresentationTRANSCRIPT
Esteeming & EmpoweringEnvironments
Goals
Philip CollettFounder and MDGOALS UK cicTwitter @Voiceofgoalsukwww.goalsuk.org
Ghelping people to become independent
Who are we?• one of largest providers of resilience and emotional wellbeing training and consultancy in the UK • supporting many prime and sub-contractors to deliver employment programmes• 23 years’ experience with staff and hardest-to-help groups of clients• experience of what works and what doesn’t!•over 180,000 people benefited from GOALS • 900+ group trainers licensed in UK• over 9000 staff trained
Who do we support?
Charities and training Providers Colleges 80 Prisons and YOI’s Police IOM’s Local Councils and regeneration organisations Leaving care / Connexions New Deal/Work Programme providers JCP Housing Associations
Long term Unemployed/Disabled ESA
Lone Parents/ Troubled families
Offenders & ex-offenders
Who do we work with? Clients and staff working with: -
Homeless
Disadvantaged young people
Drug and/or alcohol issues
Commonality
• Low Self-esteem/Resilience - 75% suffer• Not taking responsibility • Mental health challenges – often low grade
and undiagnosed• Receiving more than contributing• Fear – staff and clients
Where are we now• individuals too often failing/being failed”• value of work underestimated• school a painful experience –“fear of learning”• prison 70% re-offending 250,000 people on probation• cynical media bad news/soaps• tougher sanctions – In Work Conditionality•Work Programme returners “Onslaught”• no where to hide
Deep fault lines in the fabric of society
• people are isolated, alienated and scared• lack of healthy role models • old certainties diminishing - a secure job, family support, sense of community• blame culture (whiplash 300% rise 3 yrs)• WCA appeals up from 68k to 250k -£80m • low aspirations • learned helplessness - dependency• benefit culture – safety net/safety blanket
Deep fault lines cont’d
• immediate gratification•UNICEF research UK one of worst countries in developed world for young people to grow up• 48% men – 43% women will be obese by 2030• approx 100,000 troubled families• low levels of emotional resilience• higher targets and cost cutting
Mental Health challenges• 1 in 4 of us will have some sort of mental health problems in one year•Mixed anxiety and depression most common disorder in UK•50% people with common mental disorder recover within 18 months • Long term sick and unemployed - much worse • IAPT waiting lists•deep seated psychological problems needing “proven psychological solutions”
Mental Health challenges
• over 70% prison population have 2 or more mental health disorders•male prisoners 14 x female 35 x• suicide most common cause of death in men under 35• huge investment in skills SFA• very little investment in Mental Wellbeing despite good evidence
Staff• taking brunt of PBR• unrealistic caseloads• cherry picking• high burn out/staff turnover• higher targets and cost cutting• well meaning rescuing• often rescuing• need for “tough love” proven psychological solutions and “healthy staff”
Hamster syndrome
GOALS Model
Build Trust 40%
Identify Needs 30%
Present Solutions 20%
Close
10%
Esteeming & EmpoweringEnvironments
Goals
Philip CollettFounder and MDGOALS UK cicTwitter @Voiceofgoalsukwww.goalsuk.org
Insanity
Doing the same thing over and over
and expecting different outcomes!
Physical versus psychological
Investing in Mental Health and Resilience
GOALS as part of the solution• the most effective screening tool in the UK• fully integrated approach• embedded GOALS teams• training trainers for group CBT courses• training Job Coaches for 1 on 1• consistency message and behaviour• top quality training and materials• re-engineering process• consultancy and ongoing support
Esteeming and Empowering Environments
Psychologically Aware
Placing the clients emotional and practical needs at the heart of operations
Esteeming & EmpoweringEnvironments
Goals
Philip CollettFounder and MDGOALS UK cicTwitter @Voiceofgoalsukwww.goalsuk.org
Buy in at all levels
Staff Development
Short sharp interventionFor clients
Consistent GOALS Job Coaching
Senior Management Understanding/Support
Evidence – over 500 young people
NACRO/SERCO/Catch 22 between 2010-2012
• 64% of Young Male Offenders entering employment or education
• 71% of Young Female Offenders entering employment or education
• 70% of NEETS entering employment or education
Evidence - DWP
JCP Essex and Leicestershire120 clients to date
71% Job Starts90% Sustain rate
Motivated to achieve what I want
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Score
FIRST DAY
LAST DAY
LEVEL INFLUENCED FROM DAY ONETO LAST DAY
I feel motivated to achieve exactly what I want in my life
Positive about the future
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Score
FIRST DAY
LAST DAY
LEVEL INFLUENCED FROM DAY ONETO LAST DAY
I feel positive about my expectations for the future
Flexible about work (short term)
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Score
FIRST DAY
LAST DAY
LEVEL INFLUENCED FROM DAY ONETO LAST DAY
I am flexible in the sort of work I will do short term
Ready to work
0% 10% 20% 30% 40% 50% 60% 70%
Score
FIRST DAY
LAST DAY
LEVEL INFLUENCED FROM DAY ONETO LAST DAY
I am ready for work
Ready to work
0% 10% 20% 30% 40% 50% 60% 70%
Score
FIRST DAY
LAST DAY
LEVEL INFLUENCED FROM DAY ONETO LAST DAY
I am ready for work