esteeming & empowering environments goals

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Esteeming & Empowering Environments Goals Philip Collett Founder and MD GOALS UK cic Twitter @Voiceofgoalsuk www.goalsuk.org

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Esteeming & Empowering Environments Goals. Philip Collett Founder and MD GOALS UK cic Twitter @ Voiceofgoalsuk www.goalsuk.org. G helping people to become independent . Who are we?. one of largest providers of resilience and emotional wellbeing training and consultancy in the UK - PowerPoint PPT Presentation

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Page 1: Esteeming & Empowering Environments Goals

Esteeming & EmpoweringEnvironments

Goals

Philip CollettFounder and MDGOALS UK cicTwitter @Voiceofgoalsukwww.goalsuk.org

Page 2: Esteeming & Empowering Environments Goals

Ghelping people to become independent

Page 3: Esteeming & Empowering Environments Goals

Who are we?• one of largest providers of resilience and emotional wellbeing training and consultancy in the UK • supporting many prime and sub-contractors to deliver employment programmes• 23 years’ experience with staff and hardest-to-help groups of clients• experience of what works and what doesn’t!•over 180,000 people benefited from GOALS • 900+ group trainers licensed in UK• over 9000 staff trained

Page 5: Esteeming & Empowering Environments Goals

Long term Unemployed/Disabled ESA

Lone Parents/ Troubled families

Offenders & ex-offenders

Who do we work with? Clients and staff working with: -

Homeless

Disadvantaged young people

Drug and/or alcohol issues

Page 6: Esteeming & Empowering Environments Goals

Commonality

• Low Self-esteem/Resilience - 75% suffer• Not taking responsibility • Mental health challenges – often low grade

and undiagnosed• Receiving more than contributing• Fear – staff and clients

Page 7: Esteeming & Empowering Environments Goals

Where are we now• individuals too often failing/being failed”• value of work underestimated• school a painful experience –“fear of learning”• prison 70% re-offending 250,000 people on probation• cynical media bad news/soaps• tougher sanctions – In Work Conditionality•Work Programme returners “Onslaught”• no where to hide

Page 8: Esteeming & Empowering Environments Goals

Deep fault lines in the fabric of society

• people are isolated, alienated and scared• lack of healthy role models • old certainties diminishing - a secure job, family support, sense of community• blame culture (whiplash 300% rise 3 yrs)• WCA appeals up from 68k to 250k -£80m • low aspirations • learned helplessness - dependency• benefit culture – safety net/safety blanket

Page 9: Esteeming & Empowering Environments Goals

Deep fault lines cont’d

• immediate gratification•UNICEF research UK one of worst countries in developed world for young people to grow up• 48% men – 43% women will be obese by 2030• approx 100,000 troubled families• low levels of emotional resilience• higher targets and cost cutting

Page 10: Esteeming & Empowering Environments Goals

Mental Health challenges• 1 in 4 of us will have some sort of mental health problems in one year•Mixed anxiety and depression most common disorder in UK•50% people with common mental disorder recover within 18 months • Long term sick and unemployed - much worse • IAPT waiting lists•deep seated psychological problems needing “proven psychological solutions”

Page 11: Esteeming & Empowering Environments Goals

Mental Health challenges

• over 70% prison population have 2 or more mental health disorders•male prisoners 14 x female 35 x• suicide most common cause of death in men under 35• huge investment in skills SFA• very little investment in Mental Wellbeing despite good evidence

Page 12: Esteeming & Empowering Environments Goals

Staff• taking brunt of PBR• unrealistic caseloads• cherry picking• high burn out/staff turnover• higher targets and cost cutting• well meaning rescuing• often rescuing• need for “tough love” proven psychological solutions and “healthy staff”

Page 13: Esteeming & Empowering Environments Goals

Hamster syndrome

Page 14: Esteeming & Empowering Environments Goals

GOALS Model

Build Trust 40%

Identify Needs 30%

Present Solutions 20%

Close

10%

Page 15: Esteeming & Empowering Environments Goals

Esteeming & EmpoweringEnvironments

Goals

Philip CollettFounder and MDGOALS UK cicTwitter @Voiceofgoalsukwww.goalsuk.org

Page 16: Esteeming & Empowering Environments Goals

Insanity

Doing the same thing over and over

and expecting different outcomes!

Page 17: Esteeming & Empowering Environments Goals

Physical versus psychological

Page 19: Esteeming & Empowering Environments Goals

Investing in Mental Health and Resilience

Page 20: Esteeming & Empowering Environments Goals

GOALS as part of the solution• the most effective screening tool in the UK• fully integrated approach• embedded GOALS teams• training trainers for group CBT courses• training Job Coaches for 1 on 1• consistency message and behaviour• top quality training and materials• re-engineering process• consultancy and ongoing support

Page 21: Esteeming & Empowering Environments Goals

Esteeming and Empowering Environments

Psychologically Aware

Placing the clients emotional and practical needs at the heart of operations

Page 22: Esteeming & Empowering Environments Goals

Esteeming & EmpoweringEnvironments

Goals

Philip CollettFounder and MDGOALS UK cicTwitter @Voiceofgoalsukwww.goalsuk.org

Page 23: Esteeming & Empowering Environments Goals

Buy in at all levels

Staff Development

Short sharp interventionFor clients

Consistent GOALS Job Coaching

Senior Management Understanding/Support

Page 24: Esteeming & Empowering Environments Goals

Evidence – over 500 young people

NACRO/SERCO/Catch 22 between 2010-2012

• 64% of Young Male Offenders entering employment or education

• 71% of Young Female Offenders entering employment or education

• 70% of NEETS entering employment or education

Page 25: Esteeming & Empowering Environments Goals

Evidence - DWP

JCP Essex and Leicestershire120 clients to date

71% Job Starts90% Sustain rate

Page 26: Esteeming & Empowering Environments Goals

Motivated to achieve what I want

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

Score

FIRST DAY

LAST DAY

LEVEL INFLUENCED FROM DAY ONETO LAST DAY

I feel motivated to achieve exactly what I want in my life

Page 27: Esteeming & Empowering Environments Goals

Positive about the future

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

Score

FIRST DAY

LAST DAY

LEVEL INFLUENCED FROM DAY ONETO LAST DAY

I feel positive about my expectations for the future

Page 28: Esteeming & Empowering Environments Goals

Flexible about work (short term)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

Score

FIRST DAY

LAST DAY

LEVEL INFLUENCED FROM DAY ONETO LAST DAY

I am flexible in the sort of work I will do short term

Page 29: Esteeming & Empowering Environments Goals

Ready to work

0% 10% 20% 30% 40% 50% 60% 70%

Score

FIRST DAY

LAST DAY

LEVEL INFLUENCED FROM DAY ONETO LAST DAY

I am ready for work

Page 30: Esteeming & Empowering Environments Goals

Ready to work

0% 10% 20% 30% 40% 50% 60% 70%

Score

FIRST DAY

LAST DAY

LEVEL INFLUENCED FROM DAY ONETO LAST DAY

I am ready for work