ERP System Implementation - Pengembangan SoftSkills ?· ERP System Implementation . Case: SAP HCM Implementation…

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<ul><li><p>Taru Wibowo taru.wibowo@inersiacc.com May 2012 </p><p>Universitas Bakrie </p><p>ERP System Implementation Case: SAP HCM Implementation Project </p><p>Sharing Session for </p></li><li><p>get the most of IT... </p><p>Contents </p><p> What is ERP? Enterprise Information System How IT helps the business? ERP System, fit it with the business Implementation Case: SAP HCM Implementation </p></li><li><p>get the most of IT... </p><p> What is ERP? </p><p>www.cartoonstock.com </p></li><li><p>get the most of IT... </p><p>What is ERP? </p><p> ERP is a process of managing all resources and their use in the entire enterprise in a coordinated manner. </p></li><li><p>get the most of IT... </p><p>Enterprises Business Activities </p><p>Customer Supplier Production </p><p>Finance/Accounting </p><p>Human Resources </p><p>Inventory </p><p>Demand Planning </p><p>Distribution </p></li><li><p>get the most of IT... </p><p>Enterprises Business Processes </p><p>Customer Supplier Production </p><p>Finance/Accounting </p><p>Human Resources </p><p>Inventory </p><p>Demand Planning </p><p>Distribution </p></li><li><p>get the most of IT... </p><p>Financial Accounting Management </p><p> Account Payable (Supplier related financial transaction) </p><p> Account Receivable (Customer related financial transaction) </p><p> General Ledger (Common financial transaction) </p><p> Cost Accounting (Expenses cost assignment and allocation) </p><p> Profit Accounting (Intra company cost allocation) </p><p> Product Costing (Cost calculation to produce product) </p><p> Asset Management </p></li><li><p>get the most of IT... </p><p>Production Planning/Manufacturing </p><p> Production Planning (Master production schedule) </p><p> Production Optimation Production Strategy (Make to Order, Make to </p><p>Stock, Assembly to Order, etc) Plant Maintenance (Preventive, preemptive </p><p>maintenance) </p></li><li><p>get the most of IT... </p><p>Supply Chain Management </p><p> Purchase to Pay Processes (Procurement, receiving, invoice processing, payment to vendor) </p><p> Vendor Management (Vendor master data, vendor evaluation) </p><p> Inventory Management (Administering materials, moving from one storage area to another) </p><p> Warehouse Management (Storage and physical arrangement) </p><p> Quality Management (Quality inspection and statistical quality management) </p><p>Supplier Production </p><p>Inventory </p><p>Planning </p></li><li><p>get the most of IT... </p><p>Customer Relationship Management </p><p> Marketing Order to Pay Processing </p><p>(Inquiry, Quotation, Order, product distribution, invoicing, incoming payment) </p><p> Customer Service (Customer database and characteristics) </p><p> Demand Management Transportation Management </p><p>Customer Production </p><p>Demand </p><p>Distribution </p></li><li><p>get the most of IT... </p><p>Human Capital Management </p><p> Organizational Management </p><p> Personnel Administration </p><p> Payroll and Benefit Talent </p><p>Management Learning </p><p>Management System </p></li><li><p>get the most of IT... </p><p> Enterprise Information System </p><p>we met online www.cartoonstock.com </p></li><li><p>get the most of IT... </p><p>Information System </p><p> Information Systems is the application of information technology to support the major functions and activities of either a private sector business or public sector institution on managing resources such as labor, capital, and raw materials. </p><p> Management of information systems involve three primary resources: people, technology, and information or decision making </p></li><li><p>get the most of IT... </p><p>IT System Infrastructure HARDWARE SOFTWARE/ </p><p>APPLICATION </p><p>TELCO/ NETWORK </p><p>DATA MANAGEMENT </p><p>IT IS </p></li><li><p>get the most of IT... </p><p>Information System Management </p><p>PEOPLE </p><p>start </p><p>stop </p><p>PROCESS </p><p>POLICY </p></li><li><p>get the most of IT... </p><p>Summary IT System in an Enterprise </p><p> Hardware (Server, PC, Laptop, Mobile Device, Printer, Scanner, Cash Machine, Kiosk, Optical Recorder, etc) </p><p> Network (LAN, Wireless, VSAT, Firewall, Microwave, etc) Software/Application (Operating System, Office Application, </p><p>ERP Packages, Mail System, Virtual Collaboration System, etc) </p><p> Data Management (Database System, Document Management System, etc) </p><p> People (Purchaser, Cost controller, Finance Manager, etc) Process/Procedure (Order to Cash, Procure to Pay, Hire to </p><p>Pay, etc) Policy </p></li><li><p>get the most of IT... </p><p> How IT helps the business? </p><p>www.cartoonstock.com </p></li><li><p>get the most of IT... </p><p>IT System for the business </p></li><li><p>get the most of IT... </p><p>IT Roles in a business </p><p> Enhance Efficiency Size of Transaction Complexity of </p><p>Business Processes Number of involved </p><p>Party Accuracy of </p><p>Transaction </p></li><li><p>get the most of IT... </p><p>IT Roles in a business </p><p> Enhance Business Opportunities Accurate demand </p><p>analysis Creating space to </p><p>inovate Business expansion </p></li><li><p>get the most of IT... </p><p>IT Roles in a business </p><p> Maintain Valuable Customer High product </p><p>availability Customer order </p><p>tracking High quality </p><p>deliverables </p></li><li><p>get the most of IT... </p><p>IT Roles in a business </p><p> Maintain Optimum Inventory MRP to MPS </p><p>balancing Reduce backlog Accurate Reorder </p><p>point Minimize inventory </p><p>cost </p></li><li><p>get the most of IT... </p><p>IT Roles in a business </p><p> Increase Market Share Comprehensive </p><p>customer analysis Keep product quality </p><p>high Reduce product </p><p>distribution time Raise barier to entry </p></li><li><p>get the most of IT... </p><p>IT Roles in a business </p><p> Enhance Business Collaboration Supplier integration Marketplace Other commercial </p><p>interfacing </p></li><li><p>get the most of IT... </p><p>IT Roles in a business </p><p> Retain the Talents High competences </p><p>new hired Well defined talent </p><p>development Competitive </p><p>compensation program </p><p> High available capable successor </p></li><li><p>get the most of IT... </p><p> ERP System </p></li><li><p>get the most of IT... </p><p>ERP System </p><p> ERP is a set of integrated business applications, or modules which carry out common business functions such as general ledger, accounting, or order management </p></li><li><p>get the most of IT... </p><p>ERP System Characteristics </p><p> Integrated modules Common definitions Common database Update one module, automatically updates others ERP systems reflect a specific way of doing </p><p>business More in value chain rather than function </p><p>Finance/Acctng </p><p>Supply Chain </p><p>Inventory Mgt </p><p>Production Sales &amp; Distributi</p><p>on </p><p>Human Capital </p><p>Mgt </p></li><li><p>get the most of IT... </p><p>ERP System Benefit </p><p> Common set of data Help in integrating </p><p>applications for decision making and planning </p><p> Allow departments to talk to each other </p><p> Easy to integrate by using processed built into ERP software </p><p> A way to force BPR (reengineering) </p></li><li><p>get the most of IT... </p><p>ERP System Usage </p><p>Operation Support </p><p>Mgt Support </p><p>Transaction Processing </p><p>Process Control </p><p>System Collaboratio</p><p>n </p><p>Analytic Tools </p><p>Decision Support Syst </p><p>Sales order processing Purchase requisition Invoice verification etc </p><p>CNC CAM etc </p><p>RFC EDI BAPI/API etc </p><p>Business Intelligent Strategic Reporting etc </p><p>Management dasboard etc </p></li><li><p>get the most of IT... </p><p>ERP Software solution map </p><p> SAP based solutions </p></li><li><p>get the most of IT... </p><p> Implementation </p><p>www.cartoonstock.com </p><p>Right! Thats the roof Done. Now to build the rest of the </p><p>House. </p></li><li><p>get the most of IT... </p><p>Lesson learnt from ERP implementation Failures </p><p> Lack of Top Management Commitment Inadequate Requirements Definition Poor ERP Package Selection Inadequate Resources Resistance to Change/Lack of Buy-In Miscalculation of Time and Effort Misfit of Application Software with Business Processes Unrealistic Expectation of Benefits and ROI Poor Project Design and Management Poor Communications Ill-advised Cost Cutting </p><p>Project Methodology </p><p>Research by Rockford Consulting </p></li><li><p>get the most of IT... </p><p>Implementation Roadmap </p><p>Solution Definition </p><p> Project Charter Project Kickoff </p><p>Solution Development </p><p> Customized &amp; Developed Solution </p><p> System &amp; Integration (S&amp;I) Tested Solution </p><p> User Acceptance Test </p><p>Solution Deployment </p><p> System Operation Manual &amp; User Manual </p><p> Training For Trainers and End Users </p><p> Implementation (Productive System is running) </p><p> Application Software &amp; OS installed </p><p> Business Blueprint Document (Functional Specifications Document /FSD and Integration Design Document) </p><p> Production Support Project Closing </p><p>and Acceptance Sign Off </p><p> Project Methodology (Accelerate SAP ASAP) </p></li><li><p>get the most of IT... </p><p>Change Management </p><p>Data Gathering and Analysis Identify Risk/ Identify issues / response Establish Sponsorship Build Team strength </p><p>Assess </p><p>Executive Kick-off </p><p>Prepare to Change </p><p>Business Assessment Analysis </p><p>Develop </p><p>Plan The Change </p><p>Configuration </p><p>Design and Finalize Communications Learning (Training) And Rewards </p><p>Launch and Execute System Events: Communication Learning Rewards Event designs </p><p>Specific communications, learning and rewards events </p><p>Deploy </p><p>Implement The Change </p><p>Implement System/ Processes / Policies </p><p>Post-Audit </p><p>Sustain The Change </p><p>Own It </p><p>Identify The Change </p><p>Build Project Infrastructure Define goals and Set expectations </p><p>- Turnover Responsibility - Identify Next Steps: - Knowledge Transfer </p><p>Plan </p><p>Change Communications </p><p>Lamarsh Model </p></li><li><p>get the most of IT... </p><p>Implementation Roadmap Cont. </p><p>Data Identification </p><p> Data Migration Strategy </p><p>Data Collection Data Cleansing Migration Transaction </p></li><li><p>get the most of IT... </p><p>All about managing expectation </p></li><li><p>get the most of IT... </p><p> Case SAP HCM Implementation Project </p><p>www.glasbergen.com </p><p>This software will help you manage stress, as long as you dont try to install it </p></li><li><p>get the most of IT... </p><p>New Concept of Human Capital Management </p></li><li><p>get the most of IT... </p><p>SAP HCM Implementation Project </p><p>1. Company Background 2. SAP HCM Solution 3. Implementation Steps </p></li><li><p>get the most of IT... </p><p>Company Background </p><p> Vision: to be world class fried rice company Mission: to be market leader in national fried rice market ...HCM Strategy </p><p> Recruit the best candidate Keep talents always at the peak performance Lower talent turn over Competitive market reward High performance organization sustainability </p><p>Froodle Corp. </p></li><li><p>get the most of IT... </p><p>Company Background cont... </p><p>HCM Program Build HCM system focus on Enhancing HR </p><p>Administration in 1 year Build HCM strategic business partner in 2 years </p><p>Strategic Analysis </p><p>Administration </p><p>Current HR load </p></li><li><p>get the most of IT... </p><p>HR Programs </p><p>Build HCM system focus on Enhancing HR Administration in 1 year </p><p> Organization classification and structure Employee master data Payroll Processing Time data processing </p></li><li><p>get the most of IT... </p><p>HR Programs cont... </p><p>Build HCM strategic business partner in 2 years Training and Development Career and Succession Planning </p><p>Stage 1 Administration Stage 2 Strategic </p><p>2013 2014 2015 </p><p>Full HCM </p><p>online </p></li><li><p>get the most of IT... </p><p>SAP HCM Solution </p><p> SAP Solution Map </p></li><li><p>get the most of IT... </p><p>SAP HCM Solution cont... </p><p> SAP HCM Solution Map </p></li><li><p>get the most of IT... </p><p>SAP Solution SAP HCM Roadmap </p><p>5/24/2012 Phase 1 </p><p>Phase 2 </p><p>Phase 3 </p></li><li><p>get the most of IT... </p><p>Fit and Gap Analysis </p><p> High Level Scooping </p><p>5/24/2012 </p><p>Froodle Corp. </p><p>Project Definition SAP HCM Implementation Phase 1 -Organizational Management -Personnel Administration -Time Management -Payroll Phase 2 -Learning Solution -Talent Management </p></li><li><p>get the most of IT... </p><p>SAP HCM Implementation </p><p> Project Execution using ASAP Methodology </p></li><li><p>get the most of IT... </p><p>1. Project Preparation </p><p> Procurement Process Software Hardware Services (Consultancy) </p><p> Project Charter Project Definition Project Timeline (include staging strategy) Project Organization and Roles Project Standard Build Project KPI Change Management Strategy Plan </p><p> Project Kickoff Meeting </p></li><li><p>get the most of IT... </p><p>1. Project Preparation </p><p> System Architecture </p><p>Database Server </p><p>Application Server </p><p>Presentation </p></li><li><p>get the most of IT... </p><p>1. Project Preparation </p><p> Project Timeline </p><p> Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13 Nov-13 Dec-13 Jan-14 Project Preparation Blueprint Realization Final Preparation Go Live and Support </p><p> Project Organization </p></li><li><p>get the most of IT... </p><p>2. Business Blueprint </p><p> Blueprint To be Business Processes Enterprise object and structure Data migration strategy RICEF (Report, Interface, Enhancement, Customization and Form) </p><p>requirements Authorization definition Blueprint Sign off </p><p> Build Lanscape strategy (Basis Software and Infrastructure) Database server installation Application server installation </p><p> Change Management Change identification </p></li><li><p>get the most of IT... </p><p>2. Business Blueprint </p><p> Landscape/Client Strategy </p><p>Development System </p><p>QA and Training System </p><p>Production System </p></li><li><p>get the most of IT... </p><p>3. Realization </p><p> System Configuration System customization Development: RICEF (Report, Interface, Enhancement, </p><p>Customization and Form) Unit and Integration Test User Acceptance Test Blueprint Sign off </p><p> Data preparation Change management strategy </p><p> Activity planning </p></li><li><p>get the most of IT... </p><p>4. Final Preparation </p><p> System documentation User Manual Technical Document </p><p> Data cleansing and migration Authorization Configuration Build cut off strategy Build support strategy (issue exchallation, etc) Change management strategy </p><p> Training Communication on the changes (policy and process) </p></li><li><p>get the most of IT... </p><p>4. Final Preparation </p><p> Data cleansing and migration </p><p> Legacy </p><p>Formated Data </p><p>e.g. Ms Excel Data Verification and validation Data Sign off </p></li><li><p>get the most of IT... </p><p>4. Final Preparation </p><p> Authorization Configuration </p><p> User Position Composite </p><p>Role </p><p>Single Role </p><p>Authorization Objects </p></li><li><p>get the most of IT... </p><p>4. Final Preparation </p><p> Build cut off strategy Cut off Paralel Run Big bang Roll out </p><p> Build support strategy (issue exchallation, etc) </p><p> Dispatcher </p><p>Problems </p><p>Level 1 </p><p>Level 2 </p></li><li><p>get the most of IT... </p><p>5. Go live and Support </p><p> Production system Use the new system for transaction Evaluate and continues improvement </p><p> Perform full support function Change management strategy </p><p> Evaluate and audit the change result Project Closing and Signoff </p></li><li><p>get the most of IT... </p></li><li><p>get the most of IT... </p><p> Thanks </p><p>www.smbtraining.com </p><p>Slide Number 1ContentsSlide Number 3What is ERP?Enterprises Business ActivitiesEnterprises Business ProcessesFinancial Accounting ManagementProduction Planning/ManufacturingSupply Chain ManagementCustomer Relationship ManagementHuman Capital ManagementSlide Number 12Information SystemIT System InfrastructureInformation System ManagementSummary IT System in an EnterpriseSlide Number 17IT System for the businessIT Roles in a businessIT Roles in a businessIT Roles in a businessIT Roles in a businessIT Roles in a businessIT Roles in a businessIT Roles in a businessSlide Number 26ERP SystemERP System CharacteristicsERP System BenefitERP System UsageERP Software solution mapSlide Number 32Lesson learnt from ERP implementation FailuresImplementation RoadmapChange Management Implementation Roadmap Cont.All about managing expectationSlide Number 38New Concept of Human Capital ManagementSAP HCM Implementation ProjectCompany BackgroundCompany Background cont...HR ProgramsHR Programs cont...SAP HCM SolutionSAP HCM Solution cont...SAP SolutionFit and Gap AnalysisSAP HCM Implementation 1. Project Preparation 1. Project Preparation 1. Project Preparation 2. Business Blueprint2. Business Blueprint3. Realization4. Final Preparation4. Final Preparation4. Final Preparation4. Final Preparation5. Go live and SupportSlide Number 61Slide Number 62</p></li></ul>