Eric Welling(336)-712-7403

Eric.welling@yahoo.com

Summary of QualificationsOver 25 years in the commercial/residential/industrial security industry, including roles from installation to Branch Project and Service Manager positions. I hold a North Carolina Special Low Voltage License. I have lead teams of up to 20 employees to drive completion of large projects including commercial industrial fire/security alarms, access control, and CCTV systems. My experience includes developing and maintaining corporate relationships through professional and articulate communications. I have been responsible for daily management of associated teams, tools and process-related items associated with the implementation, development, and maintenance including hardware and software installations/upgrades. My experience also includes customer interfacing roles such as onsite support, knowledge transfer, and troubleshooting issues. I have a diverse work history doing different roles and working in different aspects of the industry. I am a fast learner of new systems and software. I can see the big picture to drive a job to completion on target. I am always very professional and courteous.

Soft Skills Able to grasp and understand situations quickly Complete understanding of all office management tools Inquisitive, analytical, and creative - problem solver Team player yet able to work independently Outstanding customer service skills Able to meet deadlines effectively Understanding of deliverables and PnL in large corporate environments Proficient with Microsoft Office, SBN, SAP, and Sedona

Office management tools.

Technical Skills Honeywell, Firelite, DSC, Silent Knight, Samsung, Notifier, DMP, Clinton,

FCI, UTC, Video.IQ, Axis, Lenel, S2, Prowatch, Linear, Emerge, Avigilon and many others.

Security/Fire alarm, access control, integrated systems, CCTV, IP based network applications, intercom, central vacuum systems and structured wiring.

All locking hardware types and the proper understanding of all applications to code

Special Skills and Certifications

NC-SPLV License Lenel silver certification Lenel video certification Auto CAD DMP

Honeywell access / Winpak/Prowatch Axis / Video IQ / Exacqvision / Avigilon Extron commercial A/V and controls certified Linear / Emerge

Work History

3/03/14-PresentSonitrol Security SolutionsOperations Manager / South Carolina / Up State

150 West Phillips Rd Suite EGreer SC, 29650Position: Branch Operations ManagerDescription of work performed: Management of daily operations. Responsible for maintaining working relationships with existing customers as well as providing sales, and engineering support for new prospects.

11/21/12-07/05/13All Tech Wiring and ComponentsField Operations / Consulting / QA

Loop Rd Garner, NC 27529Position: Field Operations. Description of work performed: Management of daily operations for installation and service personnel. Provide system design, implementation, and estimates. Provide end user software and hardware support. Customer interfacing from local to global partners set in commercial / Industrial environments. Maintain field operations and quality of work.

12/13/10-11/21/12Stanley CSS Project Manager / Service Manager / Carolinas

4253 Piedmont Parkway Greensboro, NC 27410Position: Branch Project Manager (Carolinas)Description of work performed: Management of daily operations for installation and service personnel. Provide end user software and hardware support. Customer interfacing from local to global partners set in commercial / Industrial environments. This including large high rise and facilities at 2 million sq ft +.Responsible for revenue forecasting and reaching monthly T&M and RMR goals

Proficient with office management tools / SBN, SAP, Microsoft Office, and Outlook

04/2009 – 12/2010AFA Protective Systems, Inc.214 Rowan St. Fayetteville, NC 28301 (910)423-4054Position: Project Manager/ Commercial Lead TechDescription of work performed: Management, installation and service of security/fire alarms, CCTV, card access systems (commercial, industrial and residential).

09/2007 – 03/2009Secure One 720-B Park Centre Dr.Kernersville, NC 27284 (336)993-8088Position: Commercial Lead TechnicianDescription of work performed: Installation and service of security/fire alarms, CCTV, card access systems (commercial, industrial and residential).

06/1999 – 10/2006National Alarm Inc.1720 J&C Blvd.Naples, Fl 34109 (239)591-3800Position: Lead Technician Description of work performed: Installation and service of security/fire alarms, home theatre, whole house audio (commercial and residential).

03/1997 – 06/199Executive Electronics28741 S. Diesel Dr.#3Bonita Springs Fl 34135 (239)597-9077Position: Installer/Service Technician Description of work performed: Installation and service of security/fire alarms, CCTV, central vacuum systems (commercial and residential).

12/1993 - 03/1997Dehart Alarm Systems4707 Enterprise Ave.Naples, Fl 34104 (239)643-7744 Position: Lead Technician

Description of work performed: Installation and service of security/fire alarms, CCTV, central vacuum systems (commercial and residential).

10/1990 - 11/1993Commercial Sound Inc.114 Fayette St.Winston-Salem, NC (336)724-5992Position: TechnicianDescription of work performed: Installation and service of security/fire alarms, multi-media systems (commercial, industrial and residential).

References

Paul TirgrathASG SecurityHolly Springs, NC (919) 633-1942

Cornelious WilliamsAFA Protective SystemsFayetteville, NC(910) 237-1494

Rick MatthewsStanley CSSGreensboro, NC(336) 255-7345