eric griffin_senior project manager resume

ERIC GRIFFIN5930 Truman Manor Pl | (240) 210-0794 | [email protected]

SUMMARY

Certified Project Management Professional with 16-years of experience managing McKesson healthcare clinical & financial, HR/Payroll applications, EMR/EHR and network infrastructure implementation projects

Program Manager/ project leadership for highly visible, large scale individual or multiple projects with little to no oversight and budgets from $50K to $1.9B, responsible for project planning, execution, testing, training, Go-Live and support transition

Extensive experience implementing applications for all hospital departments, including Registration, Nursing, OR, Emergency Department, Patient Billing, Surgery, Radiology, Pharmacy, Lab, L&D/Nursery and other ancillary departments

Professional Service/Product Manager for a 40-member virtual team responsible for network/wireless infrastructure design, SAN storage configuration, VMWare server build, Citrix and SSO integration, interface programming/testing, project management, research & development, new product innovation and training for all new/existing McKesson Healthcare applications

Skilled at managing hospital acquisition project responsible client management, system/data migration, product and technology training, vendor management, service contract negotiation and overall project communication to stakeholders

Experience Integration Technical Project Manager responsible for developing technology roadmap, integration & disaster recovery plans and detail solution implementation project plans for Corporate Accounts customers

Seasoned communicator/problem solver experience communicating diplomatically with Corporate and C-Level Executives, Department Directors, Vendors and other stakeholders

Tech-savvy Project Manager proficient and managing electronic medical records, data center relocation, data migration, Meaningful Use reporting and ICD-10 code integration and testing projects

Exceptional project leadership experience leading cross-functional, diverse, collocated and virtual teams consisting of hospital staff, CIS/Interface Analysts and 3rd Party Vendors

Experience working with Sales Team to development SOW, pricing for professional services, customer business, concerns and expectations

Exceptional presentation skills delivering project updates to IT Steering Committee, Medical Staff, Nursing Leadership and Governance Counsel Meetings providing project status, project issues/risks and discussing product/functionality concerns

Strong team building skills providing mentorship to hospital IT Staff, and team members

TECHINCAL SKILLS:

EXPERIENCE

06/2014-12/2014 Healthcare Program Manager, Bay Medical Center, Legacy Hospital Group, Panama City, FL

Project Description:

Hospital acquisition, ICD-10 Code conversion and MU Stage 2 attestation project. This included, core network upgrade/system migration to Corporation remote Data Center, wireless network upgrade, financial/clinical/patient billing and payroll application upgrade/replacement, SSO implementation, PC upgrade/replacement, Web-based physician mobile application pilot/deployment, GE Perinatal and Cardiology application upgrade and Florida State Syndromic/Immunization Testing and reporting. Training for Physician, Physician Offices (155), and 1500 End-Users; introduction and adoption of Corporate policies and procedures

Replaced outgoing Program Manager the final 3-month of a 7-month McKesson Horizon Clinical/STAR to McKesson Paragon Clinical/Financial Suite, McKesson EMR Patient Folder, Horizon LAB, Horizon Blood Bank, network infrastructure and data migration project delivering exceptional hands-on leadership and customer service, which resulted in a successful Go-Live and successful start to their Stage 2 Meaningful Use attestation period

Assisted the CIS Director with documenting/diagramming each department current and future state workflow, which improved staff documentation efficiency and enabled the staff to provide better care to the patient

Managed CIS/Corporate Analysts responsible for developing integration testing scenario to validation ICD-10 code and Stage 2 Meaningful Use reporting

Managed a CPOE Committee consisting of Physicians, Pharmacist, Radiology & Lab Directors, Nurse Directors and CIS Analysts, responsible for reviewing and modifying current CPOE Order set and approving new order set creation

Configured physician portal security access and provided application training to 155 Physician Offices ensuring that the staff had correct access to patient data based a role assignment

Assisted the CIS Director with documenting/diagramming each department current and future state workflows, which improved staff documentation efficiency and enable the

Title SkillsHardware Apple IPAD, Apple IPhone, VMWare

Server, Thin-Client Devices, AS400, Cisco Core Network/Wireless Hardware, EMC Storage Devices, IBM Storage Devices, Nortel Network/Wireless Devices, Fore Network, IBM & Dell PCs & Servers, Terminal Servers, Vocera Nurse Call, ASCOM Telecom devices,

Operating Systems Window 8, Window 7, Apple IOS, Databases SQL, Oracle, MumpsTools MS Project, Citrix, VWorkspace, MS

Visio, MS Office, POB Issues/Time Management Application, MS Project Server

Domain Knowledge Enterprise Healthcare Application Deployment (All Departments)

hospital staff to provide better care to the patients

Participated in Governance, IT Steering, Medical Executive and Nursing Leadership Meetings addressing technical, training and application functional concerns

Lead the testing and deployment of a Physician portal mobile web-based application for Apple IPADS, Apple IPhone and window based tables enterprise wide, responsible for devices setup, Physician security access and application training

Rollout Citrix mobile application to Executive and Nursing Leadership which enable to access financial data, monitor nursing/surgical schedules and track/review MU reporting

Developed rollout plan for setup Patient registration kiosk and Patient Portal to meet MU Stage 2 requirement

10/2013-6/2014 Healthcare Program Manager, Mountainside Hospital, Legacy Hospital Group, Montclair, NJ

Project Description:

Hospital acquisition, ICD-10 Code conversion and MU Stage 2 attestation project. This included, core network upgrade/system migration to Corporation remote Data Center, wireless network upgrade, SSO implementation, PC upgrade/replacement, Web-based physician mobile application pilot/deployment. Financial/clinical and patient billing application replacement /upgrade. Implementation/upgrade Nursery, Dental Clinic, Dialysis, and Surgical applications. Rollout of mobile medication carts, mobile device application in the Emergency Department for ED Physician and pilot implementation of Nuance Dragon dictation application. Application training for hospital staff.

Managed a 4-revision upgrade of the Healthcare Management System (HMS) EMR application improving product functionality, which enable the Physician & Nurses retrieve patient information more efficiently

Serves as a member of the ICD-10 & Meaningful Use Committee Meeting, responsible for coordinating the implementation of ICD-9 to ICD-10 codes and Stage 2 MU testing/reporting

Managed CIS/Corporate Analysts responsible for developing integration testing scenario to validation ICD-10 code and Stage 2 Meaningful Use reporting


Developed an application upgrade testing/validation process for the Dental Clinic and Dialysis Department, instructing them how to test/validate new application functionality prior performing an upgrade, to prevent potential data loss or system failure

Identified a 3rd Party Vendor to replace the outdated mobile cart (WOWs) in the PACU, SDS, OR and Respiratory Therapy areas, which improve patient documentation efficiency and Nurse satisfaction

Strengthen client relationship by mentoring IT Staff, providing hands-on build assistance, participation in 3rd Party vendor product interviews/demo and performing additional duties as directed by C-Level Executives

12/2012-10/2013 Senior Project Manager, O’Bleness Memorial Hospital, Athens, OH

Hospital acquisition, ICD-10 Code conversion and MU Stage 1 attestation project. This included, core network upgrade/system migration to Corporation remote Data Center, wireless network upgrade, SSO implementation, PC upgrade/replacement, Web-based physician mobile application pilot/deployment. Financial/clinical and patient billing application replacement /upgrade. Rollout of mobile medication carts, mobile device application in the Emergency Department for ED Physician and pilot implementation of Nuance Dragon dictation application. Application training for hospital staff

Successfully converted the hospital from Affinity Clinical, Soft Lab and a paper medical records systems to McKesson Paragon Clinical/Financial Suite and McKesson EMR Patient Folder

Created a role based application security matrix to assisting the customer with identifying the role and application needs of the hospital staff


Documented current and futures state workflows diagrams, which enabled the Super User to build patient documentation enhancement with the application, which greatly increased documentation efficiency and reduces errors

Meticulously created detailed training documentation, regression and integration testing plan, training schedules, ensuring the staff received proper training and data flowed to downstream system correctly without error

5/2009-12/2012 Senior Project Manager, Saint Mary’s Hospital, Waterbury, CT

Hospital acquisition and MU Stage 2 attestation project. This included, core network upgrade/system migration to Corporation remote Data Center, wireless network upgrade, SSO implementation, PC upgrade/replacement, Web-based physician mobile application pilot/deployment. Financial/clinical and patient billing application replacement /upgrade. Implementation/upgrade Nursery, Dental Clinic, Dialysis, and Surgical applications. Rollout of mobile medication carts, mobile device application in the Emergency Department for ED Physician and pilot implementation of Nuance Dragon dictation application. Application training for hospital staff

Successfully converted the hospital from McKesson Horizon Clinical & STAR Financial to McKesson Paragon Clinical/Financial Suite, Horizon Blood Bank and McKesson EMR Patient Folder

Serves as a member of the Meaningful Use Committee Meeting, responsible for overseeing Stage 1 MU testing/reporting, configuration and setup of SNOWMED and LOINC codes

Created a role based application security matrix to assisting the customer with identifying the role and application needs of the hospital staff


Documented current and futures state workflows diagrams, which enabled the Super User to build patient documentation enhancement with the application, which greatly increased documentation efficiency and reduces errors

Managed a cross-functional team of Corporate/Outsourced and local IT Engineer, ensuring that the network/wireless upgrade, pc deployment and SSO integration on schedule

7/2007-5/2009 Integration Technical Project Manager, McKesson, Alpharetta, GA

ITPM for a $1.9B joint venture project between McKesson & Perot for Triad Health System, responsible for providing hardware specs, technical configuration parameter and PM integration service for 29 applications purchased for the project

Worked with a cross-functional team of McKesson & Perot technical and application consultants to build a comprehensive project plan template to be utilized to manage the 7-phases of the 10 years project engagement

ITPM for Corporate Customer accounts, responsible for managing/assisting with the development of the technical roadmap, technical solutions and components for integrating with McKesson applications

6/1999-7/2007 Manager, Professional Services, McKesson, Alpharetta, GA

Manage a 40 personnel team of Engineers and Project Managers, responsible server/PC hardware delivery, network infrastructure and data storage configuration for all McKesson applications

Managed a Research & Development Team of programmers, network and citrix engineers and security analyst, responsible for the discovery of new innovative technical products/solutions for McKesson to offer the healthcare community

Managed multi-site project , ensuring, planning, execution and completion of the engagements were within budget, timeframe and to the customer’s satisfaction

Responsible for writing project plans, product presentation documentation, implementation procedures, SOW, test plan and support documents

Single point of contact for the Customer and McKesson application team, responsible establish and maintain client relationship, while ensuring hardware and application installations are completed to customer satisfaction

6/1980-6/1997 Presidential Audio Visual Director, US Army, Washington, DC

Selected for the top 1% of the US ARMY to provide telecommunication support for the Office of the President

Managed a 120-member Joint Military Service Team responsible for provide audiovisual support for the Office of President nationally and internationally

Directed over 2500 Presidential Audiovisual Events nationally and internationally

Created CONUS and OCONUS Audiovisual contract proposals, reviewed vendor submitted quotes and participated in vendor selection process

Participated Presidential travel/event planning session responsible for assisting White House Staff with determining event site requirement, prep time, equipment and other logistics

EDUCATION

03/2015 Currently enrolled in Health Information Technology, Bachelor Degree Program, Capella University – Graduation date Dec 2016

9/1990-5/1993 Computer Science course/General Studies, Strayer University

CERIFICATION PMP Certified CSM Certified

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