Eric K. Brown8331 South Maryland

Chicago, IL 60619(815)909-5678

erickb1970@yahoo.com

ProfileHardworking team player that adapts all situations to meet the needs of customer. I have

experience in management, customer services, and sales. Dedicated to details and thrives in any work environment.

Professional Experience

Shiftgig, Chicago, IL June 2015 – August 2016Recruter/Sourcer

Sourced and recruited candidates for hospitality and customer service. Received and made calls to individuals interested in hospitality and customer service.

Did interviews over the phone to qualify experience of the candidates from servers, banquet servers, chefs, cooks, bartenders, dishwashers in front of the house and the back of the house.

Scheduled appointments and work flow using computer programs to make sure that qualified applications were being processed.

Made 150 to 200 calls a day to candidates in Chicago, New York, Houston, Dallas, Miami, Tampa, New Jersey, and New Orleans.

Promoted to customer service recruiter/sourcer where I call college graduates to qualify applications for health care agents, insurance agents, and licensed insurance agent. I also conducted face-to-face interviews.

Sib’s Breakfast Club Chicago, IL July 2011 – June 2015Events Coordinator

Coordinate , schedule and book Events, Speakers and Artist Consult with clients Calculate Budget Interview/Hire Chefs, Staff, Catering Companies Design Layout for venue

Individual Advocacy Group, Romeoville IL February 2011- June 2011Direct Staff Person

Provide and implement daily living skills to promote ongoing independent living Instruct resident with budgeting, meal preparation/feeding, house cleaning Create functional/daily living goals Plan social and community outings to increase social skills

Career Education Cooperation Chicago IL June 2006 - November 2008Admission Advisor

Recruited and selected qualified applicants for admissions. Conducted follow up with all customers to assure success. Assisted other departments with data collection. Created monthly forecasted projection report of new students

Skyway Chevrolet Chicago, IL December 2002-Feburary 2006Sales Manager

Liaison between ownership, management, and sales associates Recruiting and training sales staff Monitoring and motivating team’s performance to reach sales targets. Oversee major customer accounts Held weekly team members meetings. . Collaborated with loan department structuring sales

Illinois Department of Corrections Joliet, IL February 2000 –December 2002Correctional Officer Prepare inmates for transportation through search and application of appropriate

restraining devices Communicate information regarding security, safety and operations through the

chain of command. Write narrative reports describing events that have happened, such as confidential

reports, incident reports, disciplinary reports, special observation reports, etc.

EducationMount Carmel High School Chicago, ILSouthern University Baton Rouge, LA

ReferencesAvailable Upon requested