era mcmahon resume 2015 - linkedin
TRANSCRIPT
Attention to Detail Cross-Functional Team Player Highly Competent
Management Training to Recognize Diversity and Implement Flexible Leadership Communication Studies, B.A., Baldwin Wallace University Strong relationship building skills
Career Summary
Parkhurst Dining at Capital University May 2011-June 2015 Director of Conference Services, Columbus, Ohio Manage Conference Services Department which is responsible for the coordination and implementation of all events on the campus of Capital University.Logistically plan, detail, coordinate, and execute all larger-scaled events for Capital University including: Commencement, Alumni Weekend Activities, Homecoming, and Presidential and Provost Office Events.Train and supervise the Assistant Director of Events, Operations Manager, and Administrative Assistant of Conference Services. In participation with smaller-scaled events improve and sustain communication between Conference Services and Capital’s faculty and staff for the last 3 years successfully.Self-motivated starter focused upon the details and customer satisfaction while ensuring budget, invoices, travel expenses, and reports are timely and complete.Creatively developed and orchestrated events to promote revenue and appreciation to cross-cultural and multi-generational participants.
Director of Catering, Columbus, Ohio August 2009-May 2011Increased client relations between Parkhurst Dining and the University. Cater and coordinate for 10-4,000 guests throughout the year. Train staff on protocols and best practices for Food and Beverage. Clearly communicate to internal and external clients the expectations and services offered at the University. Promoted to Director of Conference Services in May, 2011.
The Concourse Hotel, FLG Hospitality May 2006-June 2009Sales & Catering Manager, Columbus, OhioResponsible for the successful coordination and event planning, catering planning, and overnight sales of the Social, Military, Educational, Religious, and Fraternal market. Wedding coordinator and sales manager. Increased sales revenue yearly.
Bridgewater Banquet and Conference Center October 2005-May 2006Sales Manager, Powell, OhioManaged all operations of the facility: sales, budgeting, inventory, maintenance, staffing, and training. Logistically planned and coordinated all events. Worked closely with Executive Chef to create and implement catering menus.
Delaware North Companies, Nationwide Arena December 2000-October 2005Catering & Restaurant Manager, Columbus, OhioResponsible for logistically planning and coordinating the catering needs at Nationwide Arena including internal client, external clients, and backstage catering for the press and staff of the Columbus Bluejackets.Managed the daily operations of the Ticketmaster.com Lounge Restaurant to include staffing, training, weekly alcohol inventory, and opening/closing procedures. Supported Executive Chef with keeping monthly food inventory within budget. Worked closely with Chef de Cuisine to create menus and promote to guests.
References
Nona McGuireDirector, President’s OfficeCapital [email protected]
Diane LoeserDirector, Alumni Relations Capital [email protected]
Cheryl CampbellProgram DirectorYouth to Youth, [email protected]
Paul WeinbergDistrict ManagerParkhurst [email protected]