1. responsive, credible, flexibleIs enterprise search dead?No! And why open source shouldbe the organisations first choiceMike DavisPrincipal Analyst All images acknowledged 1 msmd advisors Ltd 2012

2. Running order The role and scope of enterprise search, and why organisations need to use enterprise search to save/make money and/or provide better service How the enterprise search market has changed in the last year Why open source should be the first choice for enterprise search tools2 msmd advisors Ltd 2012 3. Information management is aboutUSING information to make a decision3 msmd advisors Ltd 2012 4. Decision making requires effectiveinformationThats delivered:At the right place and in contextAt the right time and complete / credible / trustedTo the right person(s) who have authority to make decisionsAnd it could be anywhere across theorganisations systems, orout in the cloud 4 msmd advisors Ltd 2012 5. And that requires enterprise search 5 msmd advisors Ltd 2012 6. Key enterprise search vendors late 2011 Source and : Ovum 2011 Analyst comparisons, like this undertaken by Ovum, have a problem with including OSS solutions, because there are no licence revenues (market impact). So Ovum stripped the licence estimates out (with the likes of IBM and Oracle bundling the technology for free they were pretty meaningless anyway6 msmd advisors Ltd 2012 7. Key enterprise search vendors late 2011 incl.OSSSource and : Ovum 2011Four vendors have since been acquired by software behemoths: Autonomy/HP,Endeca/Oracle, Exalead/3DS, Vivisimo/IBM. Looking at the Microsoft/FASTexperience, this does not bode well for innovation, choice, or future support. 7 msmd advisors Ltd 2012 8. There is also something telling in this chart Source and : Ovum 2011Even if we accept that all the functionality the respective vendors claimed wasavailable in their products, the difference between the stated technical capabilitiesis very small, and the 80:20 rule applies in software usage.8 msmd advisors Ltd 2012 9. Why open source should be the firstchoiceOpen source software is by design of a higher quality thanpropriety: It is tighter - because it has often been written from scratch, it doesnt the bloatware of historic code contained within it It is transparent - both the code itself and the programmer is named. The latter approach was adopted by Microsoft as its programming model after a series of software failures, and also explains why the code is tighter. It gets fixed faster Butler Group/Ovum research in 2004 identified that OSS bugs would be rectified up to ten times faster than propriety because the community is a 24x7 support operation (backed by the likes of IBM), and there is a lot of kudos in being the first to come up with a fix (as opposed to the person who wrote the bug)9 msmd advisors Ltd 2012 10. Why open source should be the firstchoice The OSS market is already stable, and maturing fast, with thelikes of FLAX, Sirius, Lucid, HP, IBM, Oracle and evenMicrosoft offering support for enterprise customers, not out oflargesse, but for commercial motives. IBM, for example, gave significant support to SUSE and itsdistribution of Linux when Red Hat appeared to be heading foroligopoly status Why? Because both IBM Software Groupand IBM Global Services did not want to be dependent on asingle global distro - whilst IBM did not want to be a distro inits own right. This also explains why IBM employs many staff to work fulltime on OSS and community projects. Detailed figures are notavailable, but a common estimate is that IBM has invested over$1billion in OSS and of course its own OmniFind enterprisesearch tool is based on OSS Lucene.10 msmd advisors Ltd 2012 11. Summary With the requirement to make faster and better decisions on increasingly large and disparate information sources, the need for enterprise search tools that will need to outlive the repositories and systems they crawl has never been higher. Some propriety products may be marginally technically better than OSS, but they come with a risk of support being lost through the continued consolidation of the vendor base. Enterprise search is one of the most mature pieces of OSS, in particular Lucene and its enterprise cousin Solr are now proven in the largest of deployments, and OSS has an experienced and growing support infrastructure. 11 msmd advisors Ltd 2012 12. responsive, credible, flexibleThank youmiked@msmd-advisors.comwww.msmd-advisors.com@mikemasseydavis12 msmd advisors Ltd 2012