Enterprise Search - myVertica search revealed executives at the top performing companies ... • WWT Oracle R12 Upgrade in full swing ... Lessons Learned • Agile!
Post on 02-May-2018
Enterprise SearchWorld Wide Technology, Inc.
WWT Enterprise Content Managment
Our Teams Mission is:
Providing enterprise solutions that enable users to efficiently FIND, store and share relevant content.
With $7.4B in annual revenue, WWT is a financially strong, privately-held technology integrator
Who We Are
#1 #1 #2 #1 #1 #1#3#2
Confusion, change, disruption and opportunity.
Existing Intranet built on SharePoint 2010 OOTB Search
100+ Corporate Applications each with proprietary search
Path of Least Resistance means no user Metadata
I can never find what Im looking for
The Problem cont.
SharePoint WWT.com Salesforce
Exchange Dropbox ServiceNow
Enterprise Search Affects Productivity
The Butler Group reports up to 10% of staff costs are lost because
employees are unable to find the right information to do their jobs. (2006)
In a study of over 1000 middle managers, Accenture found that managers
spend up to 2 hours a day searching for information, and more than 50% of
the information they obtain has no value to them. (2007)
According to the New York Times, data scientists spend 50-80% of their time
collecting and prepping data. (2014)
An Aberdeen Group study of 188 organizations that had implemented
enterprise search revealed executives at the top performing companies
within those examined saved 6 hours a week looking for information,
compared to 1 hour for executives at the other companies. (2009)
A true Enterprise Search solution was needed.
Intelligent, contextual search that looks into document contents
Federated one-stop-shop searching across siloedcontent sources for enterprise content
Configurable/customizable platform with ability to tune accuracy
The Solution cont.
SharePoint WWT.com Salesforce
RFP Process with all vendors in Enterprise Search Magic Quadrant
Downselected 2 vendors for On-Site POC
Reason: Extensibility, Scalability, and Customizable!
Resourcing WWT Oracle R12 Upgrade in
full swing HP/HPE Split
Scope Creep Automation Requirement New Data Sources (Exchange)
New vs. Old UI Churn
Preparation Bad reputation to repair
Enterprise Involvement Pilot Program Infomercial Series Launch Event
The End Result: Fetch!
1 2 3
1 2 3 4
How Many Pages
just Fetched the MBE certificate. No need for emailing around to find the document and the document was located
and to the requester in no time. #itwassofetch!
Since Fetch results are now in the first page!
I never knew what love truly means until I
used Fetch the first time.
Agile! Be more iterative
The less data, the more accurate the search Filtering Date cutoffs
No two shops have the same Search needs User feedback throughout implementation/pilot Start small dont overcustomize or assume Continuous feedback loop
Mobile First UI
SharePoint Online Connector
OneDrive, Box, and Dropbox Connections
Custom Application Connector Index any JSON or XML output