What is EIM?Every information driven enterprise maintains their information in many repositories within the organization. Enterprise information management (EIM) is a business-driven program that manages enterprise information assets to maximize their business value. Gartner Research described EIM as “An integrative discipline for structuring, describing and governing information assets across organizational and technological boundaries to improve efficiency, promote transparency and enable business insight.” EIM identifies the What, Why, When, How for all information initiatives. Various components of EIM are indicated below.

Why EIM? Healthcare organizations are seeing a huge value in their Information to support their strategic move to a consumer-centric and value centric service. Business leaders need access to right information at the right time to make critical strategic decisions. With growing volumes of information and varying formats, organizations need to have a strategy to manage them appropriately for a fast, meaningful, agile, and secure decision making. Managing information in terms of quality, consistency, timeliness, efficiency, and agility positively correlate to organizational revenue. Mismanaged information can cost millions of dol-lars in litigations, compliance, and customer losses and hidden costs such as missed opportunities. Payer organizations of different sizes have various reasons behind establishing EIM.• Increased ability to get consistent business benefit from data assets

(similar to financial assets, physical assets, inventory or human resources)

• Increase customer satisfaction and member enrollment• Regulatory and compliance reasons• Risk and security reasons• Ownership and accountability with increasing volumes of

information available to utilize• Optimize operational cost of data assets• Governance of data assets for faster and agile decision making• Better alignment between Business and IT

ENTERPRISE INFORMATION MANAGEMENT STRATEGY

Data Governance

InformationArchitecture

Information Security

Data Quality

Data Warehouse

& BI

Master Data Management

TechnicalInfrastructure

MetadataManagement

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Why EIM Strategy with Highpoint Solutions?EIM strategy with HighPoint will assist in building a 3-5 year roadmap to support your organizational or departmental objectives. HighPoint has a five step methodology from information gathering to roadmap development. In addition, HighPoint utilizes industry specific questionnaire that was built utilizing some common pain points in the industry allowing us to gather information from departments such as Claims, Enrollment, Premium Billing, Clinical Informatics, Care & Utilization Management, Finance, Provider, Legal, Human Resources, and other business units.

Vision

Strategize

Gather

Prioritize

3 - Year IM Roadmap &

Execution Plan

- Articulate executive vision for various BU - Articulate value, usefulness, security, and accessibility of existing data

assets

- Group Data on subject areas/domain - Group capabilities based on functions such as MDM, DQ, BI, and DG - Create base information architecture - Initial assessment on current state and future state

- Determine top priorities for individual BU’s - Determine current and future information support for BU - Agree and align on Information Requirements gaps

- Design EIM constructs to support BU objectives - Prioritize and categorize workloads at BU and corporate level - Develop, Prioritize, Iterate recommendations

An EIM Strategy with HighPoint will satisfy the following strategic objectives• Collaborative prioritization of the 3-5 year roadmap by both business and IT leading to programs whose goal will

be an information driven enterprise• Increase in governance process for utilization, ownership, and accountability of current data assets and analytics• Increase in ROI for current data assets by identifying and fixing data quality gaps to get tangible bottom-line

benefits similar to financial assets, physical assets, inventory or human resources• Increase in collaboration between business units and IT with clear ownership and accountability of quality of data

assets by individual business units.

Arvind Murali, Senior Director, , Healthcare Data Management, has over 12 years of Enterprise Information Management and Business Intelligence experience. He has been with HighPoint Solutions since 2011 solutioning Information management and Business Intelligence programs. Arvind does Enterprise Information Management assessments with CXO’s to build 3 to 5 year roadmaps that will assist in managing enterprise data as “asset” in business and accounting sense. He specializes in solutions such as EIM Strategy and roadmaps, Analytics and reporting, Data management, MDM, Proactive Data quality, and Cloud-based Information management solutions. Arvind is certified in International Project Management, Six Sigma, Veeva and Informatica.

Arvind can be reached at Arvind.Murali@highpointsolutions.com