Enterprise computing and

Social n/w

social networking eclipsed e-mail as the primary form of communication in the online

world

• 54% of all respondents use Web2.0 technologies for professional use

Frost and Sullivan Survey

• 64% of enterprise respondents said their fellow employees use social networking tools at work

Facebook is everywhere, so is Twitter and Linkedin and about a million others.

The goal

the key hallmark of Web 2.0 is efficiency for end users, and the ultimate goal is to use technology like

Ajax, rich Internet applications, blogs, wikis, and social networks to foster productive, advantageous behavior among employees, customers, partners, and other networks such as Social Computing, the Information Workplace, and collective intelligence.

Web 2.0 is the broader category, and it includes a variety of tools including wikis, blogs, team

spaces, profile capabilities, advanced search, and social networking sites like Facebook, Linked In

and Twitter.

The 2 category of tools are different

Web 2.0 tools

allow employees to collaborate hands-on on projects, documentation and collateral. They also allow them to

share institutional knowledge and identify skills and expertise within their organizations. For most

companies, these tools have a real and immediate impact on the bottom line, because they enable faster,

better collaboration—and, as a result, better and faster decision making, too.

they help companies develop and track their brand in the larger world drive corporate

marketing initiatives. this's an outbound, customer-facing function

Social networking sites

Web 2.0 is about the tools of communication and

social networking websites are the medium of communicating

Mash Upaggregate and stitch together third-party

data.

Thought #1 : Mash google map with CRMThought #2 : Mash Event with calendar

Thought#3:Thought#4:

Tagging…tag clodUser generated keywords for definition

Thought #1 : Tag cloud in portalThought #2 : Tag cloud in KMThought#3: Tag cloud in ERPThought#4: Tag cloud in DMS

WikiWebsite that allows for easy creation and sharing

of content

Thought #1 : Online project managementThought #2 : KM

Thought#3:Thought#4:

RSS Feedfamily of web feed formats used to publish

frequently updated works

Thought #1 : in ERPThought #2 :Thought#3:Thought#4:

Social networkingPeople you may know algorithm

Thought #1 : CRM for intuitive prediction Thought #2 : Thought#3:Thought#4:

BlogsEditable online journal

Thought #1 : product releaseThought #2 : bolt on

Thought#3: new service areasThought#4:

Bookmarking Tagging content and making it available online

Thought #1 :Thought #2 :Thought#3:Thought#4:

Let us see what some others are doing

Devasis Royd.roy@essindia.co.in