THE AGENCY ENTERPRISE ARCHITECTURE Version 1.0 – First Draft

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TABLE OF CONTENTSExecutive Summary......................................................................................................................................................4

Part 1: Introduction......................................................................................................................................................5

1.1 Need for Enterprise Architecture.......................................................................................................................5

1.2 Enterprise Architecture References...................................................................................................................5

1.3 Enterprise Architecture Methodology................................................................................................................5

Part 2: Enterprise Architecture Intention Model..........................................................................................................6

2.1 Principles............................................................................................................................................................6

2.2 Vision.................................................................................................................................................................6

2.3 Goals..................................................................................................................................................................6

2.4 Governance........................................................................................................................................................6

2.5 Conceptual Framework......................................................................................................................................6

Part 3: Enterprise Architecture Baseline......................................................................................................................7

3.1 Business of The Agency......................................................................................................................................7

3.1.1 Mandate......................................................................................................................................................7

3.1.2 Stakeholders and Customers.......................................................................................................................7

3.1.3 Organization................................................................................................................................................7

3.1.4 Mission........................................................................................................................................................7

3.1.5 Values..........................................................................................................................................................7

3.1.6 Goals...........................................................................................................................................................7

3.1.7 Programs.....................................................................................................................................................7

3.1.8 Core Functions............................................................................................................................................7

3.1.9 Non-Core Functions.....................................................................................................................................7

3.1.10 Mission Critical Processes.........................................................................................................................7

3.1.11 Mission Non-Critical Processes..................................................................................................................7

3.1.12 Business Standards....................................................................................................................................7

3.1.13 Business Locations.....................................................................................................................................8

3.3.14 Business Suppliers and External Dependencies.........................................................................................8

3.1.15 Business Architecture SWOT.....................................................................................................................8

3.2 Information of The Agency.................................................................................................................................8

3.2.1 Information Stakeholders............................................................................................................................8

3.2.2 Information Systems and Supported Mission Critical Process.....................................................................8

3.2.3 Related Processes and Common Data Requirements..................................................................................8

3.2.4 Data Standards............................................................................................................................................8

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3.2.5 Data Sharing Framework.............................................................................................................................8

3.2.6 Information Architecture SWOT..................................................................................................................8

3.3 Technology of The Agency.................................................................................................................................9

3.3.1 Access and Connectivity Infrastructure.......................................................................................................9

3.3.2 Database Platform.......................................................................................................................................9

3.3.3 Application Platform...................................................................................................................................9

3.3.4 Web Services...............................................................................................................................................9

3.3.5 Network Management................................................................................................................................9

3.3.6 Security Management.................................................................................................................................9

3.3.7 Interoperability Services..............................................................................................................................9

3.3.8 Technology Architecture SWOT..................................................................................................................9

Part 4: Enterprise Architecture Components To-Be-State.........................................................................................10

4.1 The Performance Scorecard of Business and ICT.............................................................................................10

4.2 The Goals-Question-Metrics of Enterprise Architecture Components.............................................................10

4.3 Business Reference Model of The Agency........................................................................................................10

4.5 Information Reference Model of The Agency..................................................................................................10

4.6 Technology Reference Model of The Agency...................................................................................................10

Part 5: Enterprise Architecture Change Requirements..............................................................................................11

5.1 Business Process Improvement........................................................................................................................11

5.2 Data Management...........................................................................................................................................11

5.3 Application System...........................................................................................................................................11

5.4 Technology Infrastructure................................................................................................................................11

5.5 Security Management......................................................................................................................................11

5.6 User Management...........................................................................................................................................11

5.7 Service Management.......................................................................................................................................11

5.8 Project Management.......................................................................................................................................11

5.9 People Competency.........................................................................................................................................11

5.10 Governance and Management.......................................................................................................................11

Part 6: Enterprise Information Systems Roadmap.....................................................................................................12

6.1 Information System Goals................................................................................................................................12

6.2 Information System Project Identification.......................................................................................................12

6.3 Implementation Timeline.................................................................................................................................12

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EXECUTIVE SUMMARY

The need for enterprise architecture ensues from requirements of quality, alignment, integration and change in the management of unified health care information through the use of information and communications technology. Information and communications technology project definition has to be anchored on the business performance requirements and shared reference standards of metrics, process, data, application and technology.

Enterprise architecture clearly defines the expected alignment of information and communication technology strategy with the business performance strategy. It provides the shared principles and models that guide investment, development and utilization of information system and technology infrastructure to serve the performance goals of the business units related to value creation, customer experience, operational excellence, and future orientation of the enterprise.

The business and information and communications technology stakeholders agree on the effectiveness, efficiency and accountability objectives of business that must be found in the behavioral configuration of information and communication technology services. They provide the shared requirements and standards of functionality, usability, connectivity, accessibility, reliability, capacity, interoperability, scalability, security, and adaptability of information management systems to be planned, designed, developed, implemented, supported and continuously improved.

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PART 1: INTRODUCTION

1.1 NEED FOR ENTERPRISE ARCHITECTURE

1.2 ENTERPRISE ARCHITECTURE REFERENCES

1.3 ENTERPRISE ARCHITECTURE METHODOLOGY

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PART 2: ENTERPRISE ARCHITECTURE INTENTION MODEL

2.1 PRINCIPLES

2.2 VISION

2.3 GOALS

2.4 GOVERNANCE

2.5 CONCEPTUAL FRAMEWORK

2.4.1 Components

2.4.2 Alignment

2.4.3 Information Systems Integration

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PART 3: ENTERPRISE ARCHITECTURE BASELINE

3.1 BUSINESS OF THE AGENCY

3.1.1 MANDATE

3.1.2 STAKEHOLDERS AND CUSTOMERS

3.1.3 ORGANIZATION

3.1.4 MISSION

3.1.5 VALUES

3.1.6 GOALS

3.1.7 PROGRAMS

3.1.8 CORE FUNCTIONS

3.1.9 NON-CORE FUNCTIONS

3.1.10 MISSION CRITICAL PROCESSESFunction

Life Cycle

Process Requirement - SIPOC

3.1.11 MISSION NON-CRITICAL PROCESSESFunction

Life Cycle

Process Requirement - SIPOC

3.1.12 BUSINESS STANDARDS

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3.1.13 BUSINESS LOCATIONS

3.3.14 BUSINESS SUPPLIERS AND EXTERNAL DEPENDENCIES

3.1.15 BUSINESS ARCHITECTURE SWOT

Components Strength Weakness Opportunity StrengthGovernanceProgramFunctionProcessStandards

3.2 INFORMATION OF THE AGENCY

3.2.1 INFORMATION STAKEHOLDERS-suppliers of information and consumers of information

3.2.2 INFORMATION SYSTEMS AND SUPPORTED MISSION CRITICAL PROCESS-information systems that provides the capture, process, output, storage and sharing of information

3.2.3 RELATED PROCESSES AND COMMON DATA REQUIREMENTS

3.2.4 DATA STANDARDS

3.2.5 DATA SHARING FRAMEWORK

3.2.6 INFORMATION ARCHITECTURE SWOT

Components Strength Weakness Opportunities ThreatsDataApplication

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3.3 TECHNOLOGY OF THE AGENCY

3.3.1 ACCESS AND CONNECTIVITY INFRASTRUCTURE

3.3.2 DATABASE PLATFORM 3.3.3 APPLICATION PLATFORM

3.3.4 WEB SERVICES

3.3.5 NETWORK MANAGEMENT

3.3.6 SECURITY MANAGEMENT

3.3.7 INTEROPERABILITY SERVICES

3.3.8 TECHNOLOGY ARCHITECTURE SWOT

Components Strength Weakness Opportunities ThreatsStandardsMethodologyConnectivityDatabase SystemApplication SystemWeb ServicesSecurityService Management

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PART 4: ENTERPRISE ARCHITECTURE COMPONENTS TO-BE-STATE

4.1 THE PERFORMANCE SCORECARD OF BUSINESS AND ICT

4.2 THE GOALS-QUESTION-METRICS OF ENTERPRISE ARCHITECTURE COMPONENTS

4.3 BUSINESS REFERENCE MODEL OF THE AGENCY

4.5 INFORMATION REFERENCE MODEL OF THE AGENCY

4.6 TECHNOLOGY REFERENCE MODEL OF THE AGENCY

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PART 5: ENTERPRISE ARCHITECTURE CHANGE REQUIREMENTS

5.1 BUSINESS PROCESS IMPROVEMENT

5.2 DATA MANAGEMENT

5.3 APPLICATION SYSTEM

5.4 TECHNOLOGY INFRASTRUCTURE

5.5 SECURITY MANAGEMENT

5.6 USER MANAGEMENT

5.7 SERVICE MANAGEMENT

5.8 PROJECT MANAGEMENT

5.9 PEOPLE COMPETENCY

5.10 GOVERNANCE AND MANAGEMENT

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PART 6: ENTERPRISE INFORMATION SYSTEMS ROADMAP

6.1 INFORMATION SYSTEM GOALS

Business Function Information System Goals Information Systems Requirements

6.2 INFORMATION SYSTEM PROJECT IDENTIFICATION

Business Key Result Areas Information System Project Key Performance Indicators

6.3 IMPLEMENTATION TIMELINE

PriorityNumber

Information System Projects Period of Implementation

Tasks

1 2 3 4 5

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