enterprise app store best practices
DESCRIPTION
An Enterprise App Store delivers applications faster and improves customer satisfaction, but did you know that it can also reclaim unused licenses to avoid purchasing more software and reduce the cost to support, deliver and maintain applications?TRANSCRIPT
© 2014 Flexera Software LLC. All rights reserved. | Company Confidential1
Enterprise App Store Best Practices
© 2014 Flexera Software LLC. All rights reserved. | Company Confidential2
– Delivers applications faster– Improves customer satisfaction – Reclaims unused licenses to avoid purchasing more software– Reduces the cost to support, deliver and maintain applications– Improves operational efficiencies
“By 2017, 25% of enterprises will have an enterprise
app store for managing corporate-sanctioned apps
on PCs and mobile devices.”
Source: Gartner February 2013
An Enterprise App Store
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1. Focus on the User Experience
2. Increase Visibility and Control
3. Stock the Store and Keep it Current
4. Always Know Your License Position
5. Reduce, Recycle and Reuse
6. Don't Operate in a Silo
Enterprise App Store: Best Practices
© 2014 Flexera Software LLC. All rights reserved. | Company Confidential4
• Keep it simple (UI)• Offer selection and choice• Make the store available 24x7x365• Cut Application Delivery Time• Involve users in the process
It should be quick and easy for
users to get the software they
need to do their jobs.
Focus on the User Experience
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• Display applications available by Role• Show applications compatible with the device• Automate approvals and keep an audit trail• Identify the most popular and highest rated applications
“…an enterprise app store is as much
a feedback loop as it is a distribution
system. The types of apps downloaded
and used provide important information
as to what types of solutions are of value…”
Increase Visibility and Control
Source: Gartner September 2012
© 2014 Flexera Software LLC. All rights reserved. | Company Confidential6
• Quickly add new apps and updates• Stock applications in different formats • Automate with software packaging• Provide OS installations, updates, and patches
30% of an organization’s applications
require updating, repackaging and
redeployment annually.
Stock the Store & Keep it Current
© 2014 Flexera Software LLC. All rights reserved. | Company Confidential7
APP
App Store
AppPackaging
7
Import application1
Create applisting in app store
2b
Push app todeployment system
2a
APP
DeploymentSystem
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• How many you own• How many are allocated• How many are in use• How many are available globally or by group
38% of enterprises indicated that 11%
or more of their applications spend is associated with applications that are overused and out of compliance.
Source: 2012 Key Trends in Software Pricing and Licensing Survey with IDC
Always Know Your License Position
© 2014 Flexera Software LLC. All rights reserved. | Company Confidential9
APP
App Store
AppPackaging
9
Import application1
Create applisting in app store
2b
Push app todeployment system
2a
User requests app3
App is deployedto device
7
Check for license availability
4Routed for Approval/ Approval Granted
6Reserve license5
EndUser
APP
DeploymentSystem
© 2014 Flexera Software LLC. All rights reserved. | Company Confidential10
• Recycle licenses for unused applications• Lease applications for short term projects• Assess recycling on a product-by-product basis• Build license recycling into the processes • Involve end users in recycling and compliance
56% of enterprises say that 11%
or more of their application spend is
associated with applications that are
under-used.
Source: 2012 Key Trends in Software Pricing and Licensing Survey
Reduce, Recycle and Reuse
© 2014 Flexera Software LLC. All rights reserved. | Company Confidential11
TM
© 2014 Flexera Software LLC. All rights reserved. | Company Confidential12
• Communicate with the CMDB and the help desk• Integrate with ERP and procurement systems• Use workflow to automate the process between teams• Provide one store for all application types• Close the loop with users
Don't Operate in a Silo
© 2014 Flexera Software LLC. All rights reserved. | Company Confidential13
Enterprise App Store: Best Practices
Focus on the User Experience Increase Visibility and Control Stock the Store and Keep it Current Always Know Your License Position Reduce, Recycle and Reuse Don't Operate in a Silo
© 2014 Flexera Software LLC. All rights reserved. | Company Confidential14
Next Steps
1 Watch the webinar on YouTube: http://youtu.be/gRFwuffnta8
Contact Flexera to learn more (800) 809-5659www.flexerasoftware.com/company/about/contact-us/
23
Visit the Flexera Software web site:www.flexerasoftware.com