KNOW YOUR PROCESS

Through a facilitated workshop, map your

business process – identify key flows, sticking

points, volumes, time-lags, etc.

MONITOR & MEASURE

Once the metrics you want to improve have

been identified, the benefits of your investment

in technology can be explicitly articulated,

quantified and measured.

ANALYSE THE OUTCOMES

By the careful analysis of the key metrics you

can quantify the success of the pilot, and make

recommendations on how next to act.

REVIEW & REPORT

A suite of reports, to maintain the knowledge

you gain on the process, metrics and benefits

realised should be developed, objectively

combining your information with experience in

the field.

.

Ensuring Successful Pilots:

Digital Pen & Paper

T H E K E Y T O B E N E F I T S R E A L I S A T I O N I N

D I G I T A L P E N A N D P A P E R T R I A L S .

‘Successful’ pilots that fail to evolve into resounding benefits for NHS Trusts are unfortunately common place. Initial investments too frequently fail to be converted into significant service improvement, an increase in efficiency, or better quality patient care. Ultimately, pilots fail to deliver a demonstrable return on investment and inevitably the roll-outs of innovative solutions are cancelled. By understanding both the technology and your NHS processes, combined with our experience in working with digital pen and paper solutions in Trusts nationwide, The Thinking People are uniquely positioned to help you to maximise the positive impact of initially small, often innovative investments.

+44 (0) 845 366 8874 W W W . T H E T H I N K I N G P E O P L E . C O M The Thinking People Group Consultancy | Recruitment | Solutions | Training

F A C I L I T A T E D S U C C E S S

thinking . peopleTM

By directing your Trust through several key steps, our consultants provide you with the capabilities to ensure that the opportunities to improve quality, cut costs, and achieve the benefits offered by your pilot are realised. Initially, a process workshop (attended by both clinical and technical staff from your Trust) is facilitated. The end to end process being targeted for improvement is mapped out, ‘sticking points’ are identified and discussed, and suitable metrics are documented to act as baselines against which the success of the initiative will be assessed. Only by doing a structured evaluation, along with careful ongoing measurement and monitoring, can the pilot truly be heralded a success.

Call NOW for a free consultation on +44 (0)845 366 8874