ENLIGHTEN E4 TOUCH V3.0

THE MOST INCLUSIVE 360° SELF SERVICE SOLUTION IN THE NHS

Informing

Assisting

Improving

Capturing

Reducing

Checking

Delivering

HOW DOES E4 TOUCH BENEFIT ME?Enlighten E4 is a fully configurable self service platform with advanced

features.

Optimised to release staff & engage effectively with patients, whilst standardising

processes to lower operational costs.

Following quick, secure & intelligent authentication, patients can review their information to ensure data is accurate, update if required and even complete QOF type surveys.

Dramatically improves data quality, helping with accurate patient follow up.

Additional postcode security check

Three levels of patient messaging

Review and update contact information

Confirm and update demographics

Review Next of Kin details

Capture consent to follow up on appointment

A FEATURE RICH SOLUTION ….

Health promotion images and messages

47 languages supported

Visual awareness screens and themes

Fast date of birth check-in by calendar or keypad

Future proofed for check-in with barcode or unique reference

Issue arrival receipts and reference numbers

Bi-directional with appointments

Real time monitoring of the waiting room

Wayfinding assistant to direct patients and visitors

Show number of patients waiting

Show average waiting times

PACKED WITH REAL FUNCTIONALITY…. Unaccompanied minors security feature

Multiple appointment check-in

Display staff photographs

Patient journey tracking with audit trail

Detailed reports on many aspects

Integrates with the Enlighten survey module

The additional survey module will add even more value, with multiple survey

types on-board, all backed up with powerful graphical reports with drill-down

feature.

The Enlighten E4 survey module allows local or centrally managed surveys to be

published on a range of devices.

Delivering flexibility with intuitive filtering by gender, age, behaviour & previous

access, from pre-arrivals (via portal) or the self-check-in process with READ code

filing back to the patient record, through post contact outcomes with total

anonymity.

ENHANCED PATIENT SURVEYS ….

Enlighten allows multi-layered questioning, with single or multiple

choice answer types, images or text, free form or prescribed answers.

Questions created in English can be translated to any of our 47

supported languages for full community inclusion.

Jayex provides a range of professional services to assist in creating

bespoke reports, translating or sharing surveys.

ACCESSIBILITY MATTERS ....Touch screens on wall, counter or floor standing must be accessible for all able-body and wheelchair users and have

clear options for sighted and poorly sighted users. Enlighten

has high contrast accessibility screens to assist even more patients.

Our team will assist in identifying the best locations and set up for your

reception, to ensure a safe, visible and accessible solution.

WALL, COUNTER OR FLOOR STANDING OPTIONS

Bolt down or free standing, fully enclosed with option for printer or barcode scanner. 17” screen. 1440 x 510 x 300 mm

17” with acrylic frame &

banner for wall or counter options.

TAKE CONTROL WITH A 360° SELF SERVICE SOLUTION

Call Microtech on +44 (0)1563 530480 to discuss your requirements.

sales@microtech.co.uk

www.microtechsupport.co.uk

Microtech Support Limited17/19 Hill Street

Kilmarnock KA3 1HA