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Engaging the Public Sector Creating some Flex! Rachel Roberts-Newton Business Liaison Manager, Pure Innovations Carmel McKeogh Head of Human Resources, Stockport Council

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Page 1: Engaging the Public Sector Creating some Flex! Rachel Roberts-Newton Business Liaison Manager, Pure Innovations Carmel McKeogh Head of Human Resources,

Engaging the Public SectorCreating some Flex!

Rachel Roberts-Newton

Business Liaison Manager, Pure Innovations

Carmel McKeoghHead of Human Resources,

Stockport Council

Page 2: Engaging the Public Sector Creating some Flex! Rachel Roberts-Newton Business Liaison Manager, Pure Innovations Carmel McKeogh Head of Human Resources,

In the Beginning

• Potted History of Pure Innovations Ltd• Employment Officers & Job Coaches approaching

LA’s if you dare• Wage subsidies SPS• Odd Manager willing to bend rules• “Can’t do attitude” “Not my decision!" Frustration

of wading through red tape, Unions and legislation

• Supported us as a service provider but not as willing to be an employer

Page 3: Engaging the Public Sector Creating some Flex! Rachel Roberts-Newton Business Liaison Manager, Pure Innovations Carmel McKeogh Head of Human Resources,

Engaging the Public SectorCreating some Flex!

Rachel Roberts-Newton Business Liaison Manager – Pure Innovations

Carmel McKeoghHead of Human Resources- Stockport Council

• New Head of HR and Corporate Team• Supportive Chief Exec and Chief Officer• ESF Equal Funding - Embracing Diversity• Staff had a presence in HR• Analysis of Departments and their cultures

starting with HR and then across Directorates• Resource map of untapped Diverse Workforce• Identified business need and gaps • Challenge traditional Recruitment methods• Pilot initiatives – Working Interviews, Job carving

& tasters, Corporate parenting and Hourswork• Employers love pilots and initiatives

And then there was light!

Page 4: Engaging the Public Sector Creating some Flex! Rachel Roberts-Newton Business Liaison Manager, Pure Innovations Carmel McKeogh Head of Human Resources,

What works?

True partnership working Continuity & Consistency Work load spreadsheets & Pen pictures Websites and literature Procurement of Council services – Modernising and

improving services Advice on ATW, disability awareness issues and

retention Presentations to Heads of Service Employer Networks and forums Secondments Winning Awards Valued in Public Agenda

Page 5: Engaging the Public Sector Creating some Flex! Rachel Roberts-Newton Business Liaison Manager, Pure Innovations Carmel McKeogh Head of Human Resources,

“The secret to the big is the small”

Be a trim tab! Build relationships and trust It’s individual people that make the difference Acknowledge, encourage and promote those that

support you and Share the good practice and success stories

Don’t give up! It takes time for that rudder to turn the ship

Page 6: Engaging the Public Sector Creating some Flex! Rachel Roberts-Newton Business Liaison Manager, Pure Innovations Carmel McKeogh Head of Human Resources,

The Stockport CouncilExperience

Page 7: Engaging the Public Sector Creating some Flex! Rachel Roberts-Newton Business Liaison Manager, Pure Innovations Carmel McKeogh Head of Human Resources,

Addressing the Why Bother?

• The Personal Touch

– Enthusiasm– Selling the Benefits– Excitement– Support – you can do this– Recognition

• Drivers

– Established Performance Indicators– Employer of Choice– Representative Workforce– Individuals Passion– Benefits to Morale– Economic Sense– Hard to fill Posts

Page 8: Engaging the Public Sector Creating some Flex! Rachel Roberts-Newton Business Liaison Manager, Pure Innovations Carmel McKeogh Head of Human Resources,

The Key HR Strategy

• Pay and workforce strategy

– Leadership –

– Developing the skills and capability of employees –

– Organisation Development – to achieve excellence in … equality and diversity…

– Resourcing, Recruitment and Retention –

– Pay and Rewards –

Page 9: Engaging the Public Sector Creating some Flex! Rachel Roberts-Newton Business Liaison Manager, Pure Innovations Carmel McKeogh Head of Human Resources,

Engaging Senior Management and Elected Members

• Corporate Diversity Steering Group

• Directorate Diversity Steering Group

• Diversity Business Standards

• Diversity in Employment Report

• Policy Reviews

• Performance Management

• Valued in Public

Page 10: Engaging the Public Sector Creating some Flex! Rachel Roberts-Newton Business Liaison Manager, Pure Innovations Carmel McKeogh Head of Human Resources,

Recruitment Policy

• Reviewed in 2005– One size fits all! – not any more it doesn’t!– Flexible advertising arrangements

• The web• Traditional Media• Preferred agencies

– Flexible assessment of candidates– Traditional paper and interview– Open days– Supported Interviews– Working Interviews

– Job Carving– Flexible Initiatives – cross organisational

Page 11: Engaging the Public Sector Creating some Flex! Rachel Roberts-Newton Business Liaison Manager, Pure Innovations Carmel McKeogh Head of Human Resources,

Internal Targeting for Success

• Normal Distribution Curve

• Look for those who are committed– Service Directors– Heads of Service– Managers– Teams

• Look for those where real opportunities will exist

• Lead by Example

Page 12: Engaging the Public Sector Creating some Flex! Rachel Roberts-Newton Business Liaison Manager, Pure Innovations Carmel McKeogh Head of Human Resources,

Sharing Good Practice

• Internal Communications– Managers HR Bulletin– Employee Reporter– Directorate Bulletins– Management Conferences– Employee Conferences

• Partnership Working– Pure Innovations

• Employer Network– Sharing ideas– Explaining activities– Sharing Paper and Policies– In and Outside of Stockport

• Valued in Public

Page 13: Engaging the Public Sector Creating some Flex! Rachel Roberts-Newton Business Liaison Manager, Pure Innovations Carmel McKeogh Head of Human Resources,

Employer Network

Page 14: Engaging the Public Sector Creating some Flex! Rachel Roberts-Newton Business Liaison Manager, Pure Innovations Carmel McKeogh Head of Human Resources,

Staying Focussed

• Everyone is Busy

• Sharing the good news stories

• Nudging, persuading, pushing

• Working with Champions

• Keeping and Developing People

• We’re not there yet!

Page 15: Engaging the Public Sector Creating some Flex! Rachel Roberts-Newton Business Liaison Manager, Pure Innovations Carmel McKeogh Head of Human Resources,

Summary

• Many Reasons to make this happen

• Flexible Recruitment is Key

• Go for those who Will Do It

• Celebrate Success

• Share your Good Practice

• It’ll be the Best thing you ever did

Page 16: Engaging the Public Sector Creating some Flex! Rachel Roberts-Newton Business Liaison Manager, Pure Innovations Carmel McKeogh Head of Human Resources,

Workshop Discussion Groups

Page 17: Engaging the Public Sector Creating some Flex! Rachel Roberts-Newton Business Liaison Manager, Pure Innovations Carmel McKeogh Head of Human Resources,

THE BARRIERS:

What are the main barriers in engaging Local Authorities and other public sector organisations in supported employment

Page 18: Engaging the Public Sector Creating some Flex! Rachel Roberts-Newton Business Liaison Manager, Pure Innovations Carmel McKeogh Head of Human Resources,

DEVELOPING ACTION PLANS TO BREAK DOWN THE BARRIERS:

What strategies and tactics can you put in place to break through those barriers?

Page 19: Engaging the Public Sector Creating some Flex! Rachel Roberts-Newton Business Liaison Manager, Pure Innovations Carmel McKeogh Head of Human Resources,

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