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Engagement or Likes! What works better for Facebook? How to Increasing User Engagement on Facebook

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Engagement or Likes! What works better for Facebook? How to Increasing User Engagement on Facebook

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Page 1: Engagement or likes what works better for facebook

Engagement or Likes! What works better for Facebook?

How to Increasing User Engagement on Facebook

Page 2: Engagement or likes what works better for facebook

Engagement or Likes! What works better for Facebook?

• Likes were always considered as the main metrics to judge the success of the page but with the changing time, engagement has taken a front seat.

• Today, it is more important to measure your engagement level than likes.

• Businesses are clear on whom they want to target and what type of content they want to share to have a highly engaging and interactive page.

Page 3: Engagement or likes what works better for facebook

Why Engagement and not likes? • Social media is all about engaging with your fans/audience. There is no point of

having thousands of fans but no engagement.

• Such fans are just the headcounts and not contributing to the page in any way. If there is no interaction on the page, then you are losing the game. Your content won’t reach out to people; there are less likely chances that will turn up to your page. Quality is always better than Quantity.

• Even if you have small but highly interactive fan group, they work as your brand ambassadors or influencers. They influence others to like your page. For

• example, if a fan comments on the post or share your content or participate in any activity on the page then they are increasing your viral reach, as their participation will appear on their feeds or on the page, which will let you reach out many people at the same time.

• We never say likes are not important, they are very important for a page to start engagement but always target right audience, who are interested in you as a brand/business because this will only lead to right kind of engagement.

Page 4: Engagement or likes what works better for facebook

How does it work?

• Facebook introduced “Talking about this”. This’ Metric slated to roll out to users this week, this new metric measures ‘stories,’ or content users share on Facebook that can be featured in users’ News Feeds.

• Targeted the right audience and shared the quality content getting new fans through the post, pictures and feeds shared by fans.

Page 5: Engagement or likes what works better for facebook

• Giving example of client and one of its competitor will show how higher number of fans does not mean higher level of engagement.

Page 6: Engagement or likes what works better for facebook

• Data below also gives clear picture of the fact that higher number of fans does not mean higher level of engagement. Fanpage 1 has more number of fans than fanpage 2 but the interaction rate on fanpage 2 is higher than fanpage 1.

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Questions are a great way to spark dialogue with fans. It is probably the easiest way and one of the best methods to get people to respond to your posts.

1. Ask Questions

Increasing User Engagement on Facebook

Page 8: Engagement or likes what works better for facebook

Timing is extremely important when it comes to posting on any social networks. It would be better to post after work or when people are in transit. These are the times that people are most likely to check

2. Timing

Increasing User Engagement on Facebook

Page 9: Engagement or likes what works better for facebook

a picture is worth a thousand words, right? On Facebook, a picture is worth much more than that. Photos has to be one of my favorite ways to build engagement because they stand out better compared to status updates or posted links. Pictures are clear and concise and are easily digestible to the mind. Most included a simple powerful message in overlying text. Most seemed to be taken, or touched up, by professionals. Only one of the photos’ captions included an ‘ask’ that users like or share the photo. There was only one infographic among these popular images, and it was very simple.

Increasing User Engagement on Facebook 3. Photos

Page 10: Engagement or likes what works better for facebook

A ‘vote to win’ contest would get you likes, but not as many comments as the more challenging contests that would require you to write a tagline in the comment box.

4. Facebook Contest Increasing User Engagement on Facebook

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Rather than answering questions by yourself, why not get your fans to help others who are in need of tips and advice?

5. Crowdsource For Answers Increasing User Engagement on Facebook

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One thing that most business owners or marketers tend to miss when they update their Facebook page is not having a ‘call to action’. Your audience tends to respond better when they are given specifics as to what to respond to. What do you want people to do? Do you want them to comment? Click the like button? Share something with their friends?

6. Call To Action

Increasing User Engagement on Facebook

Page 13: Engagement or likes what works better for facebook

Many people post whatever comes into their head on Facebook, even on their business pages. Before you post, ask yourself if this is something that your fans would really be interested in seeing. The more posts your fans ignore, the less likely it is that your future posts will appear in their newsfeeds. Many people who "like" a page on Facebook never visit the page again. To get people coming back to your page, your content must be truly engaging. Remember that negative interaction with your fans can actually count against you. If your fans think you are spamming them they can report your posts to Facebook, further reducing your chances of your future posts being seen.

7. Keep Your Fans Coming Back for More

Increasing User Engagement on Facebook

Page 14: Engagement or likes what works better for facebook

Most of the brands researched posted regularly throughout the week. To improve engagement it is best to publish on Wednesdays and Sundays.

8. Best day to post on Facebook

Increasing User Engagement on Facebook

Page 15: Engagement or likes what works better for facebook

Retail brand Wall Posts less than 80 characters in length receive 66% higher engagement than longer Posts. Very concise Posts – those between one and 40 characters – generate highest engagement. Only 5% of all retail brand Wall Posts are less than 40 characters in length, even though these receive 86% higher fan engagement.

9. Length of posts

Increasing User Engagement on Facebook

Page 16: Engagement or likes what works better for facebook

While interesting content can be added to Wall Posts in the form of links, photos and videos, our data indicates that simple Posts achieve the most engagement

Increasing User Engagement on Facebook

10. Keep posts simple

Page 17: Engagement or likes what works better for facebook

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