Energy Fraud Management

December 2012

For Further Information Please Contact:

joseph.wittman@powercom.co.il

+972 54 6888 3411

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Loss Analysis• By installing a master meter at the output of the LV transformer,

PowerCom can measure the total power consumption of this root.

• All the meters under the same root report total consumption. This

line loss analysis enables the system operator to identify tampering

within this network root.

• Alert notifications are automatically programmed into the system to

send an SMS or email to the system operators providing real time

notification of losses for rapid response.

Smart Fraud

Management

• The system constantly detects and alarms possible meter

fraud. Each type of event can be configured to send an

automatic alert to the designated personnel when they

occur.

• Alerts can be sent to these personnel by SMS, E-mail, or

both. The system generates a task list and manages the

status of each alert.

Tampering Alerts

Un-normative Consumption• The hardware and software continuously monitors and

calculates energy losses, looking for changes in power

consumption behavior of users which show an un-normative

consumption profile. Where the consumption level drops

significantly below average, it may indicate a meter

malfunction, electricity theft or some other problem.

• An automatic alert to signal this abnormality can be set as a

Deviation (%) from average to alert field.

Pre-Payment

• Remotely switch meter between prepayment to post-

payment

• STS code generator for producing the pre-paid token

numbers.

• Automatic cross verification of every increase in meter

credit balance against logs of legal transactions in the

billing and vending system.

Smart Fraud Management OverviewSmart Fraud Management OverviewSmart Fraud Management OverviewSmart Fraud Management Overview

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High Level Solution OverviewHigh Level Solution OverviewHigh Level Solution OverviewHigh Level Solution Overview

Meters Data

Management

UTILITY WAN

Customer Portal

Smart Appliance

Plugs

In Home

Displays &

Pre-Payment

Smart

Meters

Electricity

Gas

Water

Repeater DCU

Water/Gas

CommunicationsElectricity Comms.

PLC

Concentrator, Under-

Frequency &

Verification Meter

GPRS / LAN

2-Way RF

2-Way RF

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Loss AnalysisLoss AnalysisLoss AnalysisLoss Analysis� By installing a master meter at the output of the LV

transformer, PowerCom can measure the total powerconsumption of this root.

� All the meters under the same root report totalconsumption. This line loss analysis enables thesystem operator to identify tampering within thisnetwork root.

� Alert notifications are automatically programmed intothe system to send an SMS or email to the systemoperators providing real time notification of losses forrapid response.

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Tampering AlertsTampering AlertsTampering AlertsTampering AlertsThe Meters alert against the following tamper attempts:

� Bypassing meter

� Bypassing neutral

� Inter-changing incoming and outgoing leads

� Reversing the connections in one or two phases of 3 phase meters

� Inter-changing phase and neutral and providing a local earth to act as neutral

� Breaking of CT lead wires in one or two phases

� Breaking seals and tampering with the recording mechanism, resetting the

reading, etc.

� Tapping off from the service main before the meter

� Tapping off from the incoming lead wire

The system constantly detects and alarms possible meter fraud. Each type of

event can be configured to send an automatic alert to the designated personnel

when they occur. Alerts can be sent to these personnel by SMS, E-mail, or both.

The system generates a task list and manages the status of each alert.

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UnUnUnUn----normative Consumption normative Consumption normative Consumption normative Consumption � The system provides the functionality to detect electricity

fraud based on energy consumption trends for individualconsumers.

� The hardware and software continuously monitors andcalculates energy losses, looking for changes in powerconsumption behavior of users which show an un-normative consumption profile.

� Where the consumption level drops significantly belowaverage, it may indicate a meter malfunction, electricitytheft or some other problem.

� An automatic alert to signal this abnormality can be setas a Deviation (%) from average to alert field.

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Smart PreSmart PreSmart PreSmart Pre----PaymentPaymentPaymentPayment� Each PowerCom smart meter has the flexibility to switch between pre-payment and post-

payment from the control center without having to change the meter.

� PowerCom has eliminated the need for the keypad to enter the pre-paid token numbers

by being able to credit the meters directly over its reliable communications network. This

has saved the cost in purchasing separate keypad units (keypads are still offered as an

option). PowerCom’s reliable two-way communication verifies that the credit was

successfully loaded and accepted into the meter, and sends an automatic (optional) SMS

or Email to the customer advising that the transaction process has been completed.

� PowerCom point of sale direct access is an optional functionality of the system which

features basic customer invoicing and payment reconciliations reports, as well as

incorporates a STS code generator for producing the pre-paid token numbers.

� Security against fraud is enhanced by the automatic cross verification of every increase in

meter credit balance against logs of legal transactions in the billing and vending system.

� Remote connect/disconnect from the control center.

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Smart PreSmart PreSmart PreSmart Pre----Payment (cont.)Payment (cont.)Payment (cont.)Payment (cont.)� Limits to automatic disconnections when credit is exhausted can be configured according

to groupings of customers. For example: providing a limited amount of “friendly” credit or

trickle flow the amount of available energy; non-disconnection on weekends, holidays or

extreme weather events; and suspension of disconnections to critical need customers.

� Automatic alerts by SMS/Email to send a reminder to the customer when credit is low.

� The PowerCom Customer Portal is a website where each customer enters their unique

username and password to access their consumption history in graphs according to user

selected intervals.

� System expansion upon needs. Possible addition of

smart home applications, load management systems,

forecasting models, statistics, etc.

� Use the existing power line or GPRS infrastructure.

High speed long distance communication. Limited data

transfer costs.

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Transformer Theft ManagementTransformer Theft ManagementTransformer Theft ManagementTransformer Theft Management� PowerCom has developed a standalone product called In-Track.

� It has an inbuilt GPRS modem and GPS location based IC for enabling the identification

of the unit's location.

� The unit monitors the availability of power on the line, and when the transformer is

removed and power is cut to the lines it can send an automatic alert to 8 different phones

with the real-time current location of the unit.

� It is installed within transformer in an imperceptible location.

� It has a back-up battery power supply.