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2016
European Network of Design for Resilient Entrepreneurship
[ENDURE MOBILITY REPORT] This document contains the structure and the analysis of the mobility implemented by the project partners
European Network of Design for Resilient
Entrepreneurship
[ENDURE MOBILITY REPORT]
European Network of Design for Resilient Entrepreneurship
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Summary Summary ......................................................................................................... 2
PART ONE – MOBILITY STRUCTURE ........................................................................... 3
Mobility objective ........................................................................................... 3
The actors of the mobility ................................................................................. 3
The selection process ....................................................................................... 3
The startups selected: ...................................................................................... 4
RECYCLEBOT (ITA) ........................................................................................ 4
GOLFERS’ MATCH (UK) ................................................................................... 4
EPIDA (DK) ................................................................................................. 5
Monitoring and Evaluation.................................................................................. 6
Preparation to the mobility ............................................................................. 6
Monitoring ................................................................................................. 6
Evaluation .................................................................................................. 7
PART TWO – MOBILITY ASSESSMENT ......................................................................... 8
Interim Report ............................................................................................... 8
1. Startuppers’ feedback .............................................................................. 8
2. Host Companies’ feedback ......................................................................... 9
Final Report ................................................................................................. 11
1. Startuppers’ feedback ............................................................................. 11
2. Host Company’s feedback ......................................................................... 16
Conclusions and lessons learned ......................................................................... 18
PART THREE - ANNEXES ...................................................................................... 21
ANNEX I - STARTUPPER MOBILITY FIRST MONTH REPORT ............................................ 21
ANNEX II - HOST COMPANY TUTOR MOBILITY FIRST MONTH REPORT ................................ 23
ANNEX III - STARTUPPER MOBILITY FINAL REPORT ..................................................... 25
ANNEX IV - STARTUPPER MOBILITY FINAL REPORT ..................................................... 30
ANNEX V – MOBILITY GUIDE FOR PARTICIPANTS ........................................................ 33
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Summary After the successful conclusion of the training programs in each partner University, ENDuRE has
entered its mobility phase.
A group of start-uppers, who attended the three editions of the ENDuRE training course, were
hosted by the project partners with the aim of gaining experience, getting advice and help,
having their business models improved and validated, and enlarging their network.
The startups are RecycleBot from Italy, hosted in Denmark by Blue Ocean Robotics; Golfers’
match from UK hosted in Italy by Polo Navacchio, and Epida from Denmark hosted by
iVeridis/Synoptica.
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PART ONE – MOBILITY STRUCTURE
Mobility objective The main objective of the mobility was to verify if the mobility could really give an added value
to both start-uppers and host companies as the partnership envisaged.
Advantages for participating students/start-uppers:
Experiencing a real business environment;
Acquiring specific knowledge and skills;
Sharing best practices and lessons learned about management issues and specific technical aspects;
Building a network of customers and suppliers outside their origin country;
Growing a business in a completely different environment thus increasing the resilience of the startup.
Advantages for host companies:
Setting up a partnership with a startup with high success rate potential;
Establish a direct network with the startup’s own environment;
Possibility to access a new market channel in startup home country;
Evaluate the possibility to set up an agreement of exclusive rights for selling or using startup products or services
Evaluate the possibility to invest in the company (equity funding)
Evaluate the possibility of incorporating the startup team within the company (“spin-in” process).
The actors of the mobility
In our framework there are three active actors of the mobility:
1) Sending Institutions: University of Pisa, IDEA, University of Surrey. The Sending
Organization is in charge of selecting the participants and sending them abroad, granting
payments, preparation, monitoring and recognition related to the mobility period.
2) Host Organization: Polo Navacchio, Blue Ocean Robotics, Iveridis/Synoptica. The Host
Organization is in charge of receiving the participants, offering them a training program
and supporting them in the business development.
3) Participant: selected startuppers (presented here above). The participants are the start-uppers participating in the ENDuRE training course, who have been selected according to a specific procedure.
The selection process
The eligibility criteria the start-uppers had to respect were the following:
Having successfully participated in the ENDuRE training course, attending at least 70% of classes
Having filled in an assessment form
The minimum duration of the stay abroad of the Participant was between 14 and 60 days
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The application received in each Country were:
Italy: 5 applications (out of 19 start-ups eligible team – 25%). United Kingdom:4 applications (out of 10 eligible startup teams – 40%) Denmark: 2 applications (out of 12 start-up eligible teams – 15%)
The criteria adopted for assessing the application forms were:
originality of the idea/project,
business idea innovative potential,
feasibility of the idea,
experience and background of teams’ members,
industrial/research sector.
The startups selected:
RECYCLEBOT (ITA) Host company BLUE OCEAN ROBOTICS (Denmark) Sector of activity Energy & Environment; Smart Cities Summary Recyclebot aims at overcoming the ineffectiveness of traditional recycling bins. The solution is a device placed on top of recycling bins, which fosters a higher recycling rate by supporting the user to make the separate collection by automatic recognition of waste. Team Damiano Franco, Co-founder Luca Formicola, Co-founder Francesco Ranieri, Co-founder Mobility Learning Outcomes 1. Developing business cases that allow to properly identify the target market and the proper application to commercialize the product. 2. Improving the technical features of the product according to the business cases. 3. Designing new business models to commercialize the product. Website www.recyclebot.it Number of people participating in the mobility: 2 (Damiano Franco and Luca Formicola) Duration of the exchange: 17.10.2016 – 25.11.2016 (39 days each)
GOLFERS’ MATCH (UK) Host company POLO NAVACCHIO (ITA)
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Sector of activity ICT Summary The Golfers’ Match platform will allow Nomad Golfers’ to join like-minded Golfers’ to book tee-times all over the world. Team Antonio Specchia, Co-founder & Golf Lover Mobility Learning Outcomes 1. Business model scheme including metrics (with very theoretical early validation from potential customers and partners); 2. Conceptual architecture of the software/web application to execute the business idea; 3. Italian Market Analysis; 4. Knowledge on implementation and management of software tools for CRM and payment systems. Website www.Golfers’match.co.uk Number of people participating in the mobility: 1 (Antonio Specchia) Duration of the exchange: 28.09.2016 – 26.11.2016 (60 days)
EPIDA (DK) HOST COMPANY IVERIDIS/SYNOPTICA (UK) Sector of activity HR & Business development Summary Epida helps companies develop workplaces where people love to come to work by analyzing their company culture and helping them improve their employee engagement. Team Mads Himstedt, Co-founder Mikael Tofteby, Co-founder Mobility Learning Outcomes 1. Understanding the start-up ecosystem and London as a market. 2. Knowledge about innovation analysis, software development, business models etc. 3. Access to insights Website www.epida.dk Number of people participating in the mobility: 1 (Mads Himstedt) Duration of the exchange: first phase: 21.09.2016 – 25.09.2016 (5 days); second phase: 08.10.2016 – 22.10.2016 (15 days). Total: 20 days
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Monitoring and Evaluation
Preparation to the mobility
Before the mobility, all the participants were asked to work with the Sending Institution and the
Host Company on a “Learning Agreement”. In particular each participant, with the support of
the Sending Organization and the Host company, worked on:
program of the partnership (tasks/deliverables to be carried out);
Expected Learning Outcomes (knowledge, skills and competences to be acquired by the
end of the mobility)
Along with this, the participants were also asked to sign a “Financial Agreement” with the
Sending Institution, stating the payment procedures, participant’s bank accounts, rules and
obligations.
The startuppers were also provided with a “Mobility Guide”, for presenting them all the rules,
procedures and objectives of the mobility.
All the participants were granted with 1.200 € per each 30 days of exchange, in order to cover
the expenses related to the implementation of the exchange (transport to/from the airport,
subsistence and accommodation costs). The money were transferred from the Sending Institution
to the participants via bank transfer, following the procedures described in the Financial
Agreement. This monthly payment must be considered as a lump-sum/grant. The flight ticket
were bought directly from the University and sent to the participants before the departure.
The partnership decided to adopt two different procedures for paying the participants,
according to the length of the mobility:
1) Mobility lasting less than 1 month. Prior to the start of the stay, the Sending
Organization shall do an advance payment to the Participant in the amount of 50% of the total
financial assistance foreseen. The last payment, in the amount of 50% of the total financial
assistance foreseen, will be made when the participant will have submitted the Final Evaluation
form.
2) Mobility lasting between 1 month and 2 months. Prior to the start of the stay, the
Sending Organization shall do an advance payment to the Participant in the amount of 50% of
the total financial assistance foreseen. The second payment, in the amount of the 30% of the
total financial assistance foreseen, will be made after the submission of the First Month
(Interim) Evaluation Form. The last payment, in the amount of 20% of the total financial
assistance foreseen, will be made when the participant will have submitted the Final Evaluation
form
Monitoring
The Hosting Company assigned a Tutor in the work placement for each participant to monitor
the teaching-learning process, the attendance level and the professional progress. The activities
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conducted by the participant were monitored day-by-day by the Hosting Company staff, which
conducted also coach and mentor activities for the start-upper.
Also the Sending Institution assigned a Tutor to the participants. The tutor contacted
periodically the participants and the hosting company in order to ensure that the collaboration
was reaching the envisaged targets.
In the case of Golfers’ Match, SURREY and Polo Navacchio agreed with the CEO of the startup a
“road map” with the main achievements to be reached by specific deadlines. In addition to this,
Antonio had the chance of being supported also by the Unipi team, due to also to the short
distance between the University and the Polo Navacchio. This can be considered as a best
practice to be adopted also in future collaborations.
At the end of the mobility the startuppers were provided with an Europass Mobility certificate,
in order to recognize the skills and competences developed during the experience.
Evaluation
According to the project plan, the exchange were evaluated through a Mobility Interim
Evaluation Form – addressed both to the participant and the Hosting Company Tutor – and a
Mobility Final Evaluation Form. The objective of these forms was to investigate the mobility
outcomes and define which are the strengths and weaknesses of the collaboration between
start-uppers and established companies.
The results of this evaluation is report in the second part of this report.
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PART TWO – MOBILITY ASSESSMENT
Interim Report
In this section you can find the summary of the main feedback on the first phase of the mobility
(19 days for Recyclebot; 5 days in the first part of its mobility for EPIDA; 30 days for Golfers’
Match). The information were collected through the questionnaires submitted to the 4
startuppers (Recyclebot: 2 participants; EPIDA and Golfers’ Match: 1 participant each) and the 3
Host Companies Tutors. You can find the complete Interim questionnaires in Annex I and II.
1. Startuppers’ feedback
Summary of the relationship
Activities performed
In the first part of the mobility, all the start-uppers declared that the main activities conducted
were related to the identification of their targets, brainstorming and a deeper analysis of the
business idea. EPIDA and Golfers’ Match have already had the occasion for networking meeting
and increasing their knowledge of the local markets. Recyclebot and Golfers’ Match, for which
the first phase of the mobility lasted respectively 20 days and 30 days (while EPIDA’s was just 5
days) could also start working on the prototype of their products.
Main achievements
Despite the short period, the four startuppers declared to have reached a better understanding
of the local markets. The other achievements were related to their specific objectives and
learning targets: a better approach to the business and a better understanding of customer
needs and the solution that could be offered them (Recyclebot); a better feeling/understanding
of the potential of the startup (EPIDA) and a higher clarity about the architecture, the
technology and the methodology to adopt (Golfers’ Match).
No startupper had problems during the exchange – excluding the technical difficulties
encountered in developing their own business projects.
Mobility added values
All the startuppers declared that the Host Company contributed “significantly” to the
development of the business. All the participants felt also supported by their host companies.
When asked which were the most important added valued the experience gave them so far, the
answers were:
Sharing practices with the Host Company about management issues - 4 answers
Acquiring specific knowledge and skills - 3 answers
Expanding your network - 1 answer
Final remarks
When asked to rate the level of satisfaction about this first period, the answers were:
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Very well Well Moderate Little
Experience and background of the Host
Company
XXXX
Availability and support provided by the Host
Company’ Tutor during your stay
XX XX
Availability and support provided by the staff
of the Host Company's company
XX XX
The suggestion given by the participants for increasing the impact of the mobility were related
to extend the duration of the exchange and clarifying from the beginning the amount of tutoring
hours provided by the Host company. Another suggestion was the possibility of providing a
specific support even after the end of the mobility.
2. Host Companies’ feedback
Summary of the relationship
The benefit the companies took from hosting the startuppers changes according to their specific
mission and sector of activity. Polo Navacchio, which is a Tech Park, had the chance to increase
their business network and offer to the other companies associated a chance to internationalize
their market; EPIDA and IVeridis had the chance of getting in touch with different business
cultures and understanding better the difficulties and the challenges associated to start a
business in other countries; BOR and Recyclebot could also work on specific projects,
establishing from this first period a deep collaboration and thus evaluating the possibility of
setting up an arrangement of exclusive rights for selling the startup’s product.
At the same time, the impact of the startup team’s contribution on the company business
changed according to two factors: mission of the host company and field of activity of both
startups and host company. In fact, even if in all the cases the host companies had the
possibility of exchanging contacts, ideas and getting new inspiration, for Polo Navacchio these
aspects were particularly important, while for BOR the most important thing was the possibility
of testing their own framework with a new startup.
The expectations are all linked to the support they can give to the startups: other possibilities
for a better knowledge of the local market, developing the BPs and the business ideas,
identifying clients and potential business partners.
No company found problems in the mobility execution.
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Assessment of the stay
When asked to evaluate the kind of support the startuppers received from them in this first part
of the exchange period, the companies answered as reported here below
Very
much
Quite a
lot
Not very
much
Not at all
I’m sharing my entrepreneurial experience
and know-how
XX X
I’m collaborating with the startuppers on
concrete projects
X X X
I’m giving the startuppers advice on their
business project
XXX
I’m sharing my knowledge about startups XXX
From these first feedback, it seems easier for the companies to give advices and sharing
knowledge, instead of collaborating on specific projects. That finding could be explained
considering that in one case the field of activity of the host company and the startup were
different. Anyway, this fact had not prevented the collaboration to be successful, as
demonstrated by the other feedback given by this same company.
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Final Report
In this section you can find the summary of the main feedback on the whole mobility period
(Recyclebot: 39 days of mobility; EPIDA: 20 days, divided in a first phase (5 days) and a second
phase (15 days) of mobility; Golfers’ Match: 60 days). The information were collected through
the questionnaires submitted to the 4 startuppers (Recyclebot: 2 participants; EPIDA and
Golfers’ Match: 1 participant each) and the 3 Host Companies Tutors. You can find the complete
Final questionnaires in Annex III and IV.
1. Startuppers’ feedback
Summary of the relationship
Activities performed
During the whole period of mobility, the start-uppers carried out different activities: EPIDA was
focused on the normal day to day operations, with a special attention to network building and
their own current projects, benefitting from the support of Iveridis; Recyclebot had the chance
of working on their roadmap and business cases, analyzing their solution in the light of BOR’s
Robo-design method; Golfers’ Match worked on the IT set up, planning the platform and
conducted networking activities, contacting many stakeholders to validate the idea, such as
Toscana golf system, Federazione Italiana golf, etc.
Main achievements
According to the above presented activities the main results for the startuppers were:
EPIDA: better understanding of the startup ecosystem as well as London as a market for
their business. Thanks to the support of Iveridis they were able to attend many business
meeting, accessing many people who gave them important insight and feedback on their
product, increasing their knowledge about innovation analysis, software development and
business model.
Recyclebot: thanks to this experience and the feedback received, they re-invented from
scratch their machine. They also created a new roadmap, reached a clearer idea of what
the investors are interested in and how to present them the ideas in a better way.
Golfers’ Match: they created a new (and proper) plan for the platform development and
created many connections in the market, receiving interest in the adoption of the
platform by golf courses and golfers.
Overall feedback about the mobility:
All the startuppers saw the mobility as an added value for their business. For Franco
(Recyclebot) this experience exceeded his expectation because it gave him insights that just the
experience can offer (learning-by-doing approach). Specchia (Golfers’ Match) received a great
support from the host company and thanks to this, could set up the company in a faster way.
No startupper had any problems during their stay and they all declared that their Learning
objectives were all fully reached.
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The duration of the stay was evaluated as too short for EPIDA (20 days); optimal for Recyclebot
(39 days) and Golfers’ Match (60 days, even if Specchia declared that for their business stage “a
longer period would be good in order to set up better some issues and proceed a bit further”.
This bring us to conclude that, even if the overall evaluation of the mobility was good for EPIDA
as well, it is important that such activities can last at least 30 days, to give the startuppers
the chance of learning what they need.
Mobility added value
The startupper who hasn’t started yet the business (Recyclebot) declared that the mobility
contributed significantly to the development of their business and that this experience
contributed significantly to their ambition to start their own business. The startup which have
already established the business, (EPIDA and Golfers’ Match) came to the same conclusion: the
Host company contributed significantly to the development of the business.
For what concerns the most important added values that the mobility experience gave them, the
answers were:
Sharing practices with the Host Company about management issues - 2 answers
Experiencing a real business environment - 2 answers
Expanding your network - 2 answer
Sharing practices with the Host Company about technical aspects – 1 answer
It results that the most important aspect for the startuppers was to experience a real business
environment and sharing practices with the Host Company, on both management and technical
issues.
Assessment of the stay
“How did you benefit from your participation in the programme”, the participants’ answers were
the following:
Strongly Substantially Moderately Not at all
You acquired useful knowledge for your
(future) company
XXXX
You increased your understanding on how
to manage an SME
XX X X
You broadened your network of contacts XX XX
You gained knowledge about foreign
markets
XX X X
You developed potential new business
opportunities
XX X X
You gained insight into a different
cultural and organizational
XXX X
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setting/workplace
The main benefits for the startuppers were related to the acquisition of knowledge for the
company and a better understanding of a different cultural and organizational setting, but also
expanding the network of contacts and the knowledge of foreign market.
When asked to what extent their business have improved during the exchange in some specific
fields:
Field Strongly Substantially Moderately Little
Business Planning & Management XX X X
Communication XX XX
Intellectual Property Management X XXX
Legal & Bureaucracy X XXX
Marketing X XX X
Product/Service Development X XXX
R&D X X X
Sales XX XX
Software Programming XX XX
It seems easier to identify the fields in which the startuppers fell not to have improved much
during the experience, such as IPR management and Legal&Bureacracy. The latter is due to the
fact that bureaucracy is something strictly related to the national context and legal framework.
On the other hand, the most important field developed during the mobility were: Sales, Business
Planning and Management and Communication.
We also asked the startuppers to express to what extent they developed some skills during the
exchange. The answers are reported here below:
Skill Strongly Substantially Moderately Little
Analytical Skills XX X X
Initiative XX X X
Communication XX X X
Decision making XXX X
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Innovation and creativity XX X X
Strategic – organizational skills XX X X
Technical skills XX X X
Leadership XX X X
Time managment XXX X
Decision making and time management are the skills more developed during the mobility.
Technical skills, as we supposed, were not so much developed. This is in line with the philosophy
of entrepreneurial exchanges.
“To what extent do you think you have contributed to the Host Company’s business during the
stay abroad?”
Strongly Substantially Moderately Little
You brought new skills, ideas and
innovative knowledge to the Host
Company's business
X XX X
Due to your contributions, the Host
Company tried out new methods or
changed existing ways of running his
business or its operations
XX XX
You brought knowledge and intelligence
about foreign markets and developed
international connections
X XX X
You collaborated on Host Company’s
concrete projects
X XXX
The startuppers didn’t fell to have contributed significantly to the activity of the host
companies, as they think that this experience was more gainful for them than for the
entrepreneurs. The most positive effects of their stay within the host company was related to
their capacity of bringing new skills, ideas and innovative knowledge, while their contribution on
specific projects was almost absent.
It is interesting to compare this feedback with information we collected from the host
companies themselves. Companies (as we will see in the section dedicated to Host Companies’
feedback) agree in identifying in the contribution to useful know-how for their business and
knowledge, but they felt to have had also an improvement regarding intelligence about the new
markets, while the start-upper didn’t feel it.
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Future Collaborations
All the startuppers are planning to stay in touch with their host company.
EPIDA hopes that the Host Company will help them develop their business project and
intends to establish a cooperation regarding the supply/purchase of goods or services.
Golfer’s Match intends to engage in business cooperation, as well, and they would like to
support the startups affiliated to the Tech Park for internationalizing their projects.
For what concerns Recyclebot, BOR believed strongly in the idea and the team, and they
are preparing a Memorandum of Understanding with the startup for identifying the next
steps of the business collaboration, envisaging to create a co-owned company. This is the
most valuable output the partnership could expect from the mobility implementation.
Final Remarks
Very well Well Moderate Little
Experience and background of the Host
Company
XXX X
Availability and support provided by the Host
Company’ Tutor during your stay
XXXX
Availability and support provided by the staff
of the Host Company's company
XXXX
In conclusion, all the startuppers consider this opportunity as an added value for their business,
in particular because it gave them the chance of getting in touch with many potential clients,
understating also the importance of this. This experience gave also to Recyclebot a more opened
mind and understanding how important is to exploring new ways of problem solving methods,
due to the different context and culture. Be immersed in a new environment, get a full focus on
the business, creating new connections and sharing with different experienced people is the
biggest added value, according to Golfers’ Match.
None of them consider that they would have had the same results if this experience was
conducted in their own countries: the reason behind this should be found in the possibility of
knowing another culture and thus getting in touch with a new way of seeing business and
meeting new people.
They would also suggest this experience to other startuppers, as it gives the chance of getting a
reality check on the business idea, understating quickly if they are moving in the right direct. In
the words of Recyclebot, this kind of experience helps also the people to go out from the
comfort zone, opening startuppers’ minds and making them more ready for the business.
For similar reasons they would suggest this experience also to other host companies,
representing a challenge and an opportunity to everyone, creating connections and new
collaborations.
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2. Host Company’s feedback
How the Company benefitted from hosting a startup
Polo Navacchio, as Tech Park and Incubator, benefitted hosting Golfers’ Match because
this exchange gave them the possibility of working with an UK based startup, obtaining
the access to many contacts in one of the most active environment for startups.
Iverids, through the collaboration with EPIDA, could find out the cultural differences and
challenges faced with setting up a startup in Denmark.
BOR had the opportunity to use their partnership programme Robi-X within the new area
of recycling robots and waste management systems. For this company it is always
interesting to have new cases to figure out when they can use their programme, creating
knowledge and value for the company.
Impact of the startup team’s contribution on the business
The answers in this field depends strongly on the sectors of activity of the companies. When the
sectors were different (this is the case of Iveridis/EPIDA) it was complicated to create real
synergies and contributing to one another’s business beyond providing advice and sharing past
experiences.
The experience of Golfers’ Match/Polo Navacchio is different, as this is a Tech Park, so the
support to startuppers is a core activity of this subject: thanks to this collaboration they could
develop their contacts with the Uk market, that could be exploited in the future by the
startuppers affiliated to the Polo Navacchio for choosing the right market channels and avoiding
mistakes.
Overall feedback about the mobility experience
The experience was positive for all the host companies. According to Iveridis, as already stated,
this kind of collaborations are more gainful if the startup and host company work in a similar
industry/project.
Anyway, no host company found problems in the exchange.
Mobility added values
When asked to what extent the startuppers have supported the host company in new business
opportunity the feedback are highly different: for Iveridis the answer is “not at all”, for the
reasons expressed above, “to some extent” for Polo Navacchio and BOR. We received the same
answers when asked at what extent the startuppers have supported the host company in
strengthening the core business.
The evaluation of the duration of the stay follow the evaluation of the startuppers: it is optimal
for Polo Navacchio (60 days) and BOR (39 days), but too short for Iveridis (19 days). This bring us
to conclude that the optimal duration of such a mobility should be, at least 30 days. The
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decision of dividing the mobility in two different flows, as experimented in the case of
EPIDA/Iveridis didn’t seem to have brought any added value to the mobility itself.
Assessment of the stay
“What did you do to support the startuppers during the exchange”? This is the questions we
asked to the host companies, and here below their answers:
Very much
Quite a lot
Not very much
Not at all
I shared my entrepreneurial experience and know-how
XX X
I collaborated with the startuppers on concrete projects
XX X
I gave the startuppers advice on their business project
XXX
I shared my knowledge about startups XXX
[Other: offered networking opportunities/appointment with experts
X
X
The main support given to the host companies were: suggestions, advices and the exchange of
knowledge on how to managing a business.
When asked how well the host companies’ expectations were met, this is the feedback:
Very well Well Moderate Not very well
Startuppers’ business sector knowledge X XX
Startuppers’ skills and competences XX X
Startuppers’ entrepreneurial attitude XX X
Startuppers’ commitment to learn from you XX X
We also asked to the companies to evaluate at what extent the outcomes/benefits of the
exchange benefited to their company:
Very much
Quite a lot
Not very much
Not at all
I gained useful know-how for my business XX X
I acquired knowledge and intelligence about
new markets
XXX
I acquired knowledge and intelligence about
new methods
XXX
I developed new international contacts with
potential business partners
X X X
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I developed ideas to exploit new business
opportunities
XXX
Future collaborations
IVERIDS would like to keep in contact with EPIDA to check development of the startup
and see if collaboration opportunities arise in the future and also for providing future
guidance to the startup.
Polo Navacchio is ready for establishing a partnership with Golfers’ Match
BOR is planning to set up joint business activities with the startuppers in future. This is
why they are redacting a formal Memorandum of Understanding, which establishes a basis
for future terms regarding the cooperation, to work together on the solution, developing
a common business plan and find a way to capitalize the development progress
(investors, public funding), with the aim to establish a co-owned company.
Overall feedback
All the Host Companies would suggest this experience to other startups, because in their opinion
this could help them to expand the horizons, giving chances of valuable networking in other
countries and sharing experiences, challenges, success and even failure. This experience, in the
opinion of BOR, can help the startuppers gain knowledge from experienced and skilled staff, to
strengthen the business model and give financial opportunities for future collaborations.
In the case the sector of activities are different, Iveridis wouldn’t suggest to participate in this
activity to other companies. They reiterated the idea that this kind of business exchanges can be
of a commercial value only if the startup and host company work in similar industries and have
similar target markets.
Conclusions and lessons learned
The overall evaluation of the ENDuRE mobility was really good. This is particularly true for the
four startuppers who could reach all the learning objectives they set up for themselves and
declared that this experience contributed significantly to the development of their
businesses.
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Duration of the say
For one startup the weakest point was the duration of the stay: even if the mobility was rated
positively, 19 days were defined as a period “too short” for taking advantage of the experience.
Also the Host Company agreed that the period was too short. The fact that the mobility was
divided in two different moments, with a period of work in the home country, didn’t seem to
give any additional value respect the startuppers who had a full immersion in the new context
and environment.
The best format is a mobility lasting between 30 and 60 days, without interruptions.
Sector of activity
Even if the experience was positive for all the host companies, it resulted that when the sector
of activity of the startup and host company were different, it was complicated to create an
actual synergy and contributing effectively to one another’s business, beyond providing advice
and sharing experience.
For obtaining the best results from such experiences it is highly suggested that the
startup and the host company work in the same business field.
Benefits/added values for startuppers and host company tutors
The biggest benefit/added values acquired participating in the mobility (compare “advantages
for participating students/startuppers, pag. 4) are related to:
acquisition of useful knowledge for managing the company,
sharing practices with the Host Companies about both management and technical issues
and enlarging the network of contacts
Similar added values were identified by the host companies compare “advantages for
host/companies, pag. 4):
useful know-how for their business
intelligence about new markets represented the most important outputs from their
participation in the exchanges.
Main outputs and future collaborations:
BOR/Recyclebot:
• Outputs: adopting the Robi-X framework, rebuilding the prototype.
• Future collaboration: MoU to define the future steps of their collaboration with the aim
to establish a co-owned company.
Golfers’ Match/Polo Navacchio:
• Outputs: New clients; new users for validating the idea; two new staff members (IT
developer and project manager)
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• Future collaboration: No formal agreement, but intention to collaborate
EPIDA/Iveridis:
• Output: better knowledge of UK market; new users for validating the idea.
• Future collaboration: No formal agreement, but intention to keep in touch
Furthermore, the startuppers declared that having had the chance of being immersed in a
totally different environment and culture, getting in touch with different procedures and
problem solving methods it was of a paramount importance for all of them. This experience
allowed them to expand their networks and contacting many new potential clients, which will
led them to improve their businesses. This means that a strength of this framework is that the
mobility gave to the startuppers the possibility of experiencing a real business environment,
giving them a direct contact with the real and daily activities that entrepreneurs must face
every day.
In conclusion, all the startuppers agreed that such results couldn’t have been reached at the
same level in their home country: this brings us to conclude that the transnational mobility is a
great added value for a startup in the first phase of its development, confirming the
partnership’s hypothesis.
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PART THREE - ANNEXES
ANNEX I - STARTUPPER MOBILITY FIRST MONTH REPORT
Your learning objectives, according to the Learning Agreement, were:
1.
2.
3.
SUMMARY OF THE RELATIONSHIP 1. Please describe:
a) the work/activities performed so far _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ b) the achievements you reached so far _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ c) expectation for the remaining part of you mobility _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
2. How well is the collaboration going so far? a. Did you encounter any significant problems?
Yes
No [optional] Please explain: b. If yes, were you able to overcome these problems?
All
Most
Some
None [optional] Please explain:
MOBILITY ADDED VALUES 3. To what extent did the Host Company is contributing to the development of your
business?
Significantly
To some extent
Not sufficiently
Not at all
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Please explain your answer ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
4. Which of the following you would consider as the most important added values that this experience is giving you so far? [Max. 2 answers]
Experiencing a real business environment
Acquiring specific knowledge and skills
Sharing practices with the Host Company about management issues
Sharing practices with the Host Company about specific technical aspects
Expanding your network of customers
Expanding your network of suppliers
FINAL REMARKS
5. Indicate your level of satisfaction about:
Very well Well Moderate Little
Experience and background of the Host
Company
Availability and support provided by the Host
Company’ Tutor during your stay
Availability and support provided by the staff
of the Host Company's company
6. Do you have any suggestions to increase the impact of your mobility? _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
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ANNEX II - HOST COMPANY TUTOR MOBILITY FIRST MONTH REPORT SUMMARY OF THE RELATIONSHIP
1. Please describe: a) How and why your Company is benefiting hosting a startup
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________
b) The impact of the startup team’s contribution on your business so far and how it could be improved
_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________
c) Expectations for the remaining part of the mobility ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
2. How well is the collaboration going so far? a. Did you encounter any significant problem?
Yes
No [optional] Please explain: b. If yes, were you able to overcome these problems?
All
Most
Some
None [optional] Please explain: ASSESSMENT OF THE STAY
3. What are you doing to support the startuppers during the exchange?
Very
much
Quite a
lot
Not very
much
Not at all
I’m sharing my entrepreneurial experience
and know-how
I’m collaborating with the startuppers on
concrete projects
I’m giving the startuppers advice on their
business project
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I’m sharing my knowledge about startups
[optional] Other
(please specify):
4. Do you have any suggestions to increase the impact of this mobility? __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
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ANNEX III - STARTUPPER MOBILITY FINAL REPORT
SUMMARY OF THE RELATIONSHIP
Your learning objectives, according to the Learning Agreement, were:
1.
2.
3.
1. Please describe:
a) the work/activities performed _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ b) the achievements you reached _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ c) overall feedback about the mobility experience (e.g. if the experience was in line with the expectations, unexpected results, if it was useful for your business, collaboration with the Host Company was successful, etc.) _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
2. How well did your stay go? a. Did you encounter any significant problems?
Yes
No [optional] Please explain: b. If yes, were you able to overcome these problems?
All
Most
Some
None [optional] Please explain:
3. Have the objectives of your stay abroad as set out in your Learning Agreement been met?
Fully
To some extent
Not sufficiently
Not at all
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4. Please explain briefly which objectives have not been met and why:
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
5. Duration of the stay
Too long
Optimal
Too short
Mobility added values
6. To what extent did the Host Company contributed to the development of your business?
Significantly
To some extent
Not sufficiently
Not at all
7. How much has your participation in the exchange contributed to your ambition to start your own business?
I have already established my business
Significantly
To some extent
Not sufficiently
Not at all 8. When are you planning to start your own business?
I have already started my business
Immediately
In the next 3 months
In the next 12 months
Later
9. Which of the following you would consider as the most important added values that this experience gave you? [Max. 2 answers]
Experiencing a real business environment
Acquiring specific knowledge and skills
Sharing practices with the Host Company about management issues
Sharing practices with the Host Company about specific technical aspects
Expanding your network of customers
Expanding your network of suppliers
ASSESSMENT OF THE STAY 10. How did you benefit from your participation in the programme?
Strongly Substantially Moderately Not at all
You acquired useful knowledge for your
(future) company
You increased your understanding on how to
manage an SME
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You broadened your network of contacts
You gained knowledge about foreign
markets
You developed potential new business
opportunities
You gained insight into a different cultural
and organizational setting/workplace
[optional] Other benefits (please specify):
11. To what extent do you think your business have improved during the exchange in the
following fields?
Field Strongly Substantially Moderately Little
Business Planning & Management
Communication
Intellectual Property Management
Legal & Bureaucracy
Marketing
Product/Service Development
R&D
Sales
Software Programming
12. To what extent do you think your skills have improved during the exchange?
Skill Strongly Substantially Moderately Little
Analytical Skills
Initiative
Communication
Decision making
Innovation and creativity
Strategic – organizational skills
Technical skills
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Leadership
Time managment
13. To what extent do you think you have contributed to the Host Company’s business
during the stay abroad?
Strongly Substantially Moderately Little
You brought new skills, ideas and innovative
knowledge to the Host Company's business
Due to your contributions, the Host
Company tried out new methods or changed
existing ways of running his business or its
operations
You brought knowledge and intelligence
about foreign markets and developed
international connections
You collaborated on Host Company’s
concrete projects
Other contributions
(please specify):
FUTURE COLLABORATIONS
14. Are you planning to remain in touch with the Host Company? Please tick the box that best describes your intentions:
I am not likely to remain in touch with the Host Company.
I am not sure whether I will stay in touch with the Host Company
I intend to stay in touch with the Host Company but not on any particular matter
I intend to stay in touch and hope the Host Company will help me develop my business project
I intend to engage in business cooperation
15. If you intend to engage in business cooperation, what kind of business cooperation:
Joint venture
Licensing
Subcontracting
Supply / purchase of goods or services
Partnership
Selling our products/services under an agreement of exclusive rights
Receiving investment (equity funding)
Being incorporated within the company (“spin-in process”)
[optional] Other forms of business cooperation (please specify)
FINAL REMARKS 16. Indicate your level of satisfaction about:
Very well Well Moderate Little
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Experience and background of the Host
Company
Availability and support provided by the Host
Company’ Tutor during your stay
Availability and support provided by the staff
of the Host Company's company
17. Do you think that having this experience abroad was an added value for your business?
Yes
No Why? ______________________________________________________________________________________________________________________________________________________________________
18. Do you think that you would have reached the same results if this experience was conducted in your country?
Yes
No Why? ______________________________________________________________________________________________________________________________________________________________________
19. Would you recommend this experience to other startuppers?
Yes
No Why? ______________________________________________________________________________________________________________________________________________________________________
20. Would you recommend this to other host Companies?
Yes
No Why? ______________________________________________________________________________________________________________________________________________________________________
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ANNEX IV - STARTUPPER MOBILITY FINAL REPORT
SUMMARY OF THE RELATIONSHIP 1. Please describe:
a) How and why your Company benefited hosting a startup ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________
b) The impact of the startup team’s contribution on your business _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
c) overall feedback about the mobility experience (e.g. if the experience was in line with the expectations, unexpected results, if it was useful for your business, collaboration with the startupper was successful, etc.)
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
2. How well was the collaboration?
a. Did you encounter any significant problem?
Yes
No [optional] Please explain: b. If yes, were you able to overcome these problems?
All
Most
Some
None [optional] Please explain:
Mobility added values
3. To what extent did the startuppers have supported you in exploring new business opportunities:
Significantly
To some extent
Not sufficiently
Not at all
4. To what extent did the startuppers have supported you in strengthening your core business:
Significantly
To some extent
Not sufficiently
Not at all
5. Duration of the stay
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Too long
Optimal
Too short
ASSESSMENT OF THE STAY
6. What did you do to support the startuppers during the exchange?
Very much
Quite a lot
Not very much
Not at all
I shared my entrepreneurial experience and know-how
I collaborated with the startuppers on concrete projects
I gave the startuppers advice on their business project
I shared my knowledge about startups
[optional] Other (please specify):
7. How well are your expectations being met?
Very well Well Moderate Not very well
Startuppers’ business sector knowledge
Startuppers’ skills and competences
Startuppers’ entrepreneurial attitude
Startuppers’ commitment to learn from you
[optional] Other (please specify):
8. To what extent the outcomes/benefits of the exchange benefited to your company:
Very much
Quite a lot
Not very much
Not at all
I gained useful know-how for my business
I acquired knowledge and intelligence about new markets
I acquired knowledge and intelligence about new methods
I developed new international contacts with potential business partners
I developed ideas to exploit new business opportunities
[optional] Other (please specify):
FUTURE COLLABORATIONS
9. Are you planning to remain in touch with the startup team? Please tick the box that
best describes your intentions:
I am not likely to remain in touch with the startuppers
I am not sure whether I will stay in touch with the startuppers
I intend to stay in touch with the startuppers but not on any particular matter
I intend to stay in touch and hope that I can help develop the startup’s business and/or the startuppers will help me develop my business
I am planning to set up joint business activities with the startuppers in future
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10. If you are planning to stay in touch, how do you plan to cooperate in future?
Joint venture
Licensing
Subcontracting
Joint participation in some events
Supplier/purchaser
Partnership
Agreement of exclusive rights for selling or using startup’s products or services
Investing in the startup (equity funding)
Incorporating the startup teams within the company (“spin-in process”)
[optional] Other forms of business cooperation (please specify)
OVERALL FEEDBACK
11. Would you recommend this experience to other startuppers?
Yes
No Why? ______________________________________________________________________________________________________________________________________________________________________
12. Would you recommend this to other host Companies?
Yes
No Why? ______________________________________________________________________________________________________________________________________________________________________
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ANNEX V – MOBILITY GUIDE FOR PARTICIPANTS
INTRODUCTION Congratulations! You have been selected for participating in the mobility phase of the ENDuRE project. This Guide will support you in fully understanding which are the aims, the objectives, the financial and the bureaucratic aspects of your mobility. For any further information you can contact your University Tutor. Which are you advantages in participating in the mobility? Advantages for participating students/startuppers: - Experiencing a real business environment; - Acquiring specific knowledge and skills; - Sharing best practices and lessons learned about management issues and specific technical aspects; - Building a network of customers and suppliers outside your origin country; - Growing a business in a completely different environment thus increasing the resilience of the startup.
MOBILITY: HOW IT WORKS 1) Sending Institutions. In our framework the Sending Institutions are the Partner Universities. The Sending Organization is in charge of selecting the participants and sending them abroad, grants payments, preparation, monitoring and recognition related to the mobility period. Obligations of the Sending Organization (included in the Quality Commitment): • Appoint a tutor to support the participants to select the envisaged learning outcomes of the mobility period in terms of knowledge, skills and competences to be developed. • Prepare participants in collaboration for the practical and professional life of the host country. • Manage the practical elements around the mobility, taking care of the organization of travel, necessary insurances, safety and protection, visa applications, social security, mentoring and support, etc. • Establish the Learning Agreement with the participant trainee and the host organization to make the intended learning outcomes transparent for all parties involved. • Establish assessment procedures together with the host organization to ensure the validation and recognition of the knowledge, skills and competences acquired. • Establish appropriate communication channels to be put in place during the duration of the mobility and make these clear to participant and the host organization. • Establish a system of monitoring the mobility project during its duration. • Arrange and document together with the host organization, the assessment of the learning outcomes, picking up on the informal and non-formal learning where possible. Recognize learning outcomes which were not originally planned but still achieved during the mobility. • Evaluate with each participant their personal development following the period abroad. • Recognize the accrued learning outcomes through Europass Mobility Certificate. • Evaluate the mobility as a whole to see whether it has obtained its objectives and desired results.
2) Host Organization In our framework the Host Organizations are the Partner Companies. The Host Organization is in charge of receiving the participants, offering them a training program and supporting them in the business development. Obligations of the Host Organization (included in the Quality Commitment): • Foster understanding of the culture and mentality of the host country. • Assign to participants tasks and responsibilities to match their knowledge, skills and competences and training objectives as set out in the Learning Agreement and ensure that appropriate equipment and support is available. • Appoint a tutor (Manager) to support and facilitate the participant's training progress and mentors
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(Technicians) to counsel the participant in the implementation of the activities • Provide practical support if required including a clear contact point for trainees that face difficulties. • Manage the administrative procedures, legal documentation, etc. to enable the work experience of the participant following the National/Regional laws in the hosting countries • Submit the First Month (Intermediate) and Final Evaluation Forms in the specified format • Sign all the documents necessary for giving proof of the attendance of the activity carried out (attendance sheets, certification of attendance, etc.) • Check the appropriate insurance cover for each participant. Obligations of both the Sending and Hosting Organizations (included in the Quality Commitment): • Negotiate a tailor-made training program for each participant • Define the envisaged learning outcomes of the mobility period in terms of knowledge, skills and competences to be developed. • Establish the Learning Agreement with the participant to make the intended learning outcomes transparent for all parties involved. • Establish appropriate communication channels to be put in place during the duration of the mobility and make these clear to participant. • Agree monitoring and mentoring arrangements • Evaluate the progress of the mobility on an on-going basis and take appropriate action if required • Arrange and document the assessment of the learning outcomes, picking up on the informal and non-formal learning where possible. Recognize learning outcomes which were not originally planned but still achieved during the mobility.
3) Participant In our framework the participants are the start-uppers participating in the ENDuRE training course, which have been selected for the mobility experience. Obligations of the Participant (included in the Quality Commitment): • Establish the Learning Agreement with the sending organization and the host organization to make the intended learning outcomes transparent for all parties involved. • Comply with all the arrangements negotiated for the training placement and to do his/her best to make the placement a success. • Abide by the rules and regulations of the host organization, its normal working hours, code of conduct and rules of confidentiality. • Communicate with the sending organization and host organization about any problems or changes regarding the training placement. • Submit the First Month (Intermediate) and Final Evaluation Forms in the specified format, together with requested supporting documentation ( (e)-tickets and/or boarding passes, signed attendance list, etc.) at the end of the exchange. Keep record of all the expenses: e-tickets, boarding cards, hotel/accommodation invoice
WHAT TO DO BEFORE THE DEPARTURE a) Learning Agreement You will be asked to agree and sign on the Learning Agreement, which represents the formal agreement between you, the sending and receiving organizations, defining the aims and content of the mobility period in order to ensure its relevance and quality. Some information about the sections you will find in this agreement:
1. “Detailed program of the traineeship”: you will prepare a draft of the program with the support of your University Tutor. The Hosting company can revise this document and suggest improvements. This section should contain:
- the start and end months of the mobility
- the number of working hours per week
- the task/deliverables to be carried out (possibly with the associated timing)
2. “Knowledge, skills and competences to be acquired by the end of the traineeship / Expected Learning Outcomes”: you will prepare with the support of your University Tutor a draft of the learning outcomes to be reached during the exchange (e.g. analytical, communication, decision-making, ICT, innovative and creative, strategic-organisational, teamwork, initiative, adaptability competencies as well as competencies related to the specific field of activity of the hosting companies). This list will be shared with the Hosting Company, in order to verify how realistic and
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achievable they are. The Hosting Company can suggest modifications, other objectives, scale down some outcomes, etc.
3. Monitoring Plan: It describes how and when your activity will be monitored during the exchange by the Hosting Company and the Sending Institution.
4. Evaluation Plan: it presents how the mobility will be evaluated by the project partners
b) Quality Commitments This document, attached to the Learning Agreement, resumes all the quality commitments that the Sending Institution, the Host Organization and you must agree to follow in the implementation of the mobility activity (already presented above).
c) Financial Agreement (and General conditions) This document must be signed by you and the Sending Organization before starting the mobility activity. It states the payment procedures, your bank accounts, rules and obligations for both you and the Sending Organization. Please read it carefully and be sure you understand it fully!
Preparation of the mobility a. Budget and payment You will be granted with 1.200 € per each 30 days (1 month) of exchange. This money, paid by the Sending Institution, will be used to cover all the expenses related to the implementation of the exchange: transport to/from the airport (both in the Country of origin and in the Country of destination), subsistence costs, accommodation costs, etc. According to the length of the mobility the University will pay: 1) Mobility lasting less than 1 month: Prior to the start of the stay, the Sending Organization shall do an advance payment to you in the amount of 50% of the total financial assistance foreseen. The last payment, in the amount of 50% of the total financial assistance foreseen, will be made when you will have submitted the Final Evaluation form. 2) Mobility lasting between 1 month and 2 months: Prior to the start of the stay, the Sending Organization shall do an advance payment to you in the amount of 50% of the total financial assistance foreseen. The second payment, in the amount of the 30% of the total financial assistance foreseen, will be made after the submission of the First Month (Interim) Evaluation Form. The last payment, in the amount of 20% of the total financial assistance foreseen, will be made when you will have submitted the Final Evaluation form. The money will be transferred from the Sending Institution (University) to you via bank transfer, following the procedures described in the Financial Agreement. This monthly payment must be considered as a lump-sum/grant. The flight ticket will be bought directly from the University and sent to you before the departure. For a full view on Financial aspects, please read carefully the Financial Agreement.
b. Reporting the expenses Remind to keep copy of:
a. (e-)tickets and/or (e-) boarding passes; b. Accommodation/hotel invoices
c. Activities to be carried out All the activities you can carry out are described in the Learning Agreement. In case the program, the knowledge, skills and competences, the learning objectives should change during the stay (and according to this the Learning Agreement should be changed), it will be necessary to amend this document, filling in Table A2 – Exceptional Changes to the Learning Agreement at the Hosing Company.
5) Insurance During your experience abroad you will be covered by an accident insurance (damages caused to you at the work placement, during the travels made for work purposes, on the way to work and back from the workplace) and by a liability insurance (damages caused by you at the workplace). . Please remind to have with you the European Health Insurance Card. This is a free card that gives access
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to medically necessary, state-provided healthcare during a temporary stay in any of the 28 EU countries, as people insured in that country. More information on the card and on how to obtain it is available at http://ec.europa.eu/social/main.jsp?catId=559 You are also invited to subscribe a private assurance for medical insurance (which can be paid with the grant received by the University).
6) Accomodation The ENDuRE project partners are not responsible for finding you an accommodation. For getting the best from this experience, we highly recommend you to find an accommodation before leaving for the country of destination. Proof of the payments of the accommodation must be kept and transmitted to the Sending Organization.
During the Mobility Attendance Sheet You will be asked to sign every day an Attendance sheet, stating the time of arrival and leaving. It will be provided to you by the Hosting Company. Changes to the Traineeship Program In case any changes should occur in the Traineeship program (e.g. to the detailed program, to the list of knowledge skills and competences to be acquired, to the learning objectives, to the monitoring or evaluation plan), the modifications must be reported and approved by the Sending Organization and the Hosting Company.
Interim Evaluation Questionnaire Both you and the Company Tutor are requested to fill in a First Month (Intermediate) Evaluation Form. This document will be provided you by CEDIT. If the mobility last between 1 and 2 months, the second instalment of the subsistence (30%) wont’ be paid until the Interim Evaluation Questionnaire will be sent.
After the Mobility Final Evaluation Questionnaire Both you and the Company Tutor are requested to fill in a Final Evaluation Form. This document will be provided you by CEDIT. According to the Financial Agreement, you won’t be paid the balance of your grant until you send the Final Evaluation Questionnaire. Documents to be submitted/provided after the mobility 1) Attendance sheet: this document, updated during the mobility, must be submitted at the end of the mobility to the Sending Organization, with your and Company Tutor’s signatures. 2) Mobility Europass: you will be provided with this document, aimed at recording knowledge and skills acquired through the mobility experience, by your Sending University. It will be signed by the Sending Institution, the Hosting Company and you. 3) Traineeship Certificate: you will be provided with this certificate by the Hosting Company