empowering staff empowering students for virtual learning environments

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Empowering Staff Empowering Students for Virtual Learning Environments Helen Beetham Research Fellow, SoURCE Paul Bailey Project Manager, EFFECTS

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Empowering Staff Empowering Students for Virtual Learning Environments. Helen Beetham Research Fellow, SoURCE Paul Bailey Project Manager, EFFECTS. Transformation at three levels. Student learning Professional development transformation of individual learning and teaching practice - PowerPoint PPT Presentation

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Empowering StaffEmpowering Students

for Virtual Learning Environments

Helen Beetham

Research Fellow, SoURCE

Paul Bailey

Project Manager, EFFECTS

Transformation at three levels

Student learning Professional development

transformation of individual learning and teaching practice

Organistional development transformation of collective

learning and teaching practice

Student learning

subject-specificcontent

subject-specificskills

learning skillsmetacognition

Access to learning resources Access to staff know-howAccess to other experts and peers…

Opportunities to practice specific forms of communication, (re)presentation, analysis, experimentation, action in the world…

Cultural capital, literacies, critical practices, ‘habits of mind’…

Professional development

resources tools

pedagogy

New curricula, teaching materials, subject knowledge and expertise

New tools for communication, presentation, analysis, discussion, student management…

New L&T practices, expectations and standards, learning objectives and outcomes...

Organisational learning

Developing:•C&IT infrastructure•LT funding•LT support•Administration/ management

expertise infrastructure

culture

Developing:•Staff skills•Student skills•Multimedia resources

•Networks

Developing:•Status of L&T•Status of LTs•Reward & recognition

•Research & development

Empowering students

subject-specificcontent

subject-specificskills

learning skillsmetacognition

Access to learning resources Access to staff know-howAccess to other experts and peers…

Opportunities to practice specific forms of communication, (re)presentation, analysis, experimentation, action in the world…

Cultural capital, literacy, critical awareness, reflection, ‘habits of mind’…

Features of the ‘virtual’ Distributed Time- and place-independent Information saturated Interoperable Continuous and discontinuous change

Virtually empowered learners?

The proliferation of transactive learning spaces in the age of computer-mediated education signifies that control of the content of curriculum must give place to an explosion of self-crafted, ad hoc, and customized learning modules, where the great historical divide between instructor and student can be found in a state of meltdown...

Carl Raschke (1999) Beyond Education: The Age of Transaction and the ‘Scene’ of Digital Learning, Syllabus, Nov-Dec

Virtually empowered learners?

[With well designed learning environments] there will be no need for teachers as they are today...instead the focus will be on the employment of the best teachers to assist in the development of computer-based learning using the best curriculum and instructional strategies.

Contributor to IFETS discussion list,July 1999

Virtually empowered learners?

I reckon it’ll be direct one day. Mind to mind. There won’t be any technology then. Well, there’ll just be that one, the mental one.

Student S, March 2000

Virtually empowered learners?

While we have undeniably more choice as to what to do in the digital world, it is still not clear that we will be able to filter content in an easy manner, let alone move information back to the sender... The virtual class will be made up of those individuals who have the power, the access, and the best technology

Nicholas Negroponte (1992) Being Digital

Virtually empowered learners?

It’s just mad now! It’s changing all the time. But it can only go so far, can’t it?

What will stop it going any further?

People, I guess. But... for every one like me there’s one like him! [Student S]

Student A, July 2000

Virtually empowered learners?

Sometimes I can’t really find the things that I want [on the web] because... it’s all words so I have to click, click, click and it’s so... frustrating sometimes. I can’t find the right one.

Student R, March 2000

What would it mean to be empowered as a learner…?

… in a virtual environment Distributed Time- and place-independent Information saturated Interoperable Continuous and discontinuous change

subject-specificcontent

subject-specificskills

learning skillsmetacognition

New learning outcomes

outcomeslearner

activities

interactions

‘New’ learning activities

Discovery Discussion Analysis and problem solving Synthesis and design Reflection, giving and receiving feedback

New learning issues

Functional access Information literacy Motivation Flexibility versus collaboration Learning styles

Case study: computing science

Large final year module (160 students) Students did not see relevance of the issues Poor integration of lecture topics with tutorial

discussions Students had few opportunities to develop

critical and social skills

Approach Seminars splits into sub-groups of 4-5 students Assessment: 50% group assignment, 50% exam Lectures introduce theoretical issues Student groups undertake research into impact areas Web-based notes provide starting points for research Students lead seminar discussion Student groups publish hypertext reports All students use hypertext archive for revision

Case study: art & architecture Two student cohorts on different campuses with

potential to learn from one another Complementary practices and critical skills Different cultures of study and collaboration Different learning outcomes and assessment

criteria Both cohorts needed authentic, client-based

project work with input from professional experts

Approach Collaboration promoted through joint projects,

with outcomes separately assessed Small number of project briefings Ongoing asynchronous collaboration through

bulletin board and data sharing Students have write access in project groups,

read-only access in all groups Invited professionals contribute to discussion from

their desks

Case study: healthcare Second year nursing students did not find

research methods interesting or relevant But needed preparation for clinical research in

following year Oriented on a pragmatic, problem-solving

approach to learning Students needed good ICT skills to satisfy

professional body

Approach Problem based learning approach Research task is broken down into manageable

steps Students required to decide on a course of action

each week Students have access to online resources to

support their decision-making process Decisions are submitted and discussed online,

with feedback from tutor and peers Consensus is reached before moving on

Case study: maths and stats

Compulsory module for a wide range of programmes: large and varied cohort (ca 600)

Current assessment strategy allowed students to avoid stats questions until final exam

Students had poor sense of their own progress (Hidden issue – at least 10% of students

assessed as having some level of dyslexia)

Approach Computer assisted assessment introduced Large existing question bank translated Same question bank used to provide formative

assessment and feedback throughout course Existing inequalities exposed during evaluation Students can now have time on assessment tasks

adjusted to suit individual learning needs

Empowering staff

resources tools

pedagogy

New curricula, teaching materials, subject knowledge and expertise

New tools for communication, presentation, analysis, discussion, student management…

New L&T practices, expectations and standards, learning objectives and outcomes...

National audit: staff using learning technologies in UK HE

25% of all HEIs audited Role analysis of staff In depth interviews with representative staff Interviews with senior managers and policy

makers January 2001: final report to JCALT

http://sh.plym.ac.uk/eds/effects/jcalt-project/ Briefing papers and recommendations to

institutions

Key findings: staff skills Wide range of competences required (40/58) Generic technical competence

practical application, reflection, critical evaluation… ‘peer-supported experimentation’

Interpersonal, pedagogic, strategic skills mentoring, team working, strategic participation communities, networks, ‘frameworks for practice’ archetypal ‘knowledge workers’ multiple roles and cultures change agency and staff development

Key findings: staff skills Academic staff skills

Embed, adapt, translate, review Curriculum development process New roles, new collaborations Scholarship of teaching Opportunities to innovate, create, move forward

institutional practice (as well as meet standards)

Key issues: staff skills

How to promote ‘peer-supported experimentation’ and critical reflection

How to develop collaborative learning within and across institutions

How to develop skills in authentic professional contexts

Short shelf-life of technology-related skills (continuous revolution = lifelong learning)

Accrediting and acknowledging expertise

Professional development

L&T process rather than C&IT skills Underpinning values & philosophy Action research Action learning ‘a continuous process of

learning and reflection, supported by colleagues, with an intention of getting things done. Through action learning individuals learn with and from each other by working on real problems and reflecting on their experiences.’

Beaty & McGill (1995)

Generic learning outcomes

individual learning

cycle

collective knowledge

and practice

Empowering staff New skills and competences Professional/career development Research/publication opportunities Finding solutions New collaborations with support staff New learning and teaching dialogues New peer networks Control over process of innovation and change

New dialogues in teams

… when new ideas are being implemented and ‘non-teachers’ are making the technology work, it is sometimes difficult for me to explain the problems that technology creates within the teaching environment. I have considered learning how to create and use the technologies myself, but I think this would be time unwisely spent …..

Practitioner skills required for teaching are different to those required for the development of innovative C&IT. The ability to be able to recognise this difference and employ the skills of people to build programs efficiently and effectively is very important

New dialogues in teams

Coping with student numbersChanges in local practices have also been apparent. There are now dedicated staff to help with the module who deal with the technology and for marking the in-class tests … [This] is also a long term benefit because large student numbers are being managed effectively and expediently. Stress levels of teaching staff have also been reduced!

Transforming practiceSometimes it requires confidence and support to change practice in the face of existing cultures – including the expectations of students:

Student: “You mean the lecture is cancelled next week?”

Lecturer: “No, it isn’t cancelled. I never planned to have one”

New professional skills[I realised that I needed] to do more work on the evaluation of the learning experience and how the use of new methods of delivery changes this. However, singling out the use of technology for evaluation is, I believe, not appropriate… I am investigating the possibility of more personal development in this area.

Ownership of the processFrom EFFECTS external evaluation report: in response to the question ‘what were the main benefits of undertaking an EFFECTS programme?’:

‘‘the opportunity to develop my ideas about this area’‘the freedom to develop a whole course’

New practitioner networks

‘working with others’ ‘meeting like-minded people’ ‘collaborative activities’ ‘the enrichment of working with (other)

lecturers’ ‘loads of contacts’

Change of role‘I’ve become increasingly involved with colleagues regarding the development of online materials’‘I’ve became a member of university PCLI steering group, have now been able to raise funding for a new project’‘I’m now considered the dept expert in LT’

Empowering institutions

Developing:•C&IT infrastructure•LT funding•LT support•Administration/ management

expertise infrastructure

culture

Developing:•Staff skills•Student skills•Multimedia resources

•Networks

Developing:•Status of L&T•Status of LTs•Reward & recognition

•Research & development

Organisational Learning

organisational learning cycle

collective knowledge

and practice

Key findings: institutions

Interdependence of factors No magic formula Seven institutional strategies All require expert staff working in a range of

roles and institutional cultures/locations All depend on empowered change agents,

networkers, intra- and entre-preneurs

Conclusions

Empowered students means… Student learning and ICT skills addressed at

every level VLE integrated into induction process Starting from learning activities not learning

content Students as creators and designers as well as

users of virtual environments Dialogues with peers, tutors, other experts…

Empowered staff means… Shared dialogue about practice Culture of evaluation and critical reflection Authentic development projects, owned by staff Collaborative development breaking down

barriers Local drivers and barriers identified with strategic

lessons learned Learning teams and networks (discussion

groups, learning sets, mentoring...) Cohort of innovators and change agents

Empowering institution means Central vision; local planning and process Coordination without territoriality Recruiting, developing and rewarding expertise Status, credibility and recognition for all staff involved

in learning and teaching development Integrated support for student skills, staff skills,

learning resources and infrastructure Tying innovations funding into professional

development Local lessons, strategic learning Building internal and external networks