employment 101 cheryl rice november 2003. employment 101 cheryl rice november 2003 introductions
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Employment 101
Cheryl RiceNovember 2003
Employment 101
Cheryl RiceNovember 2003
Introductions
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Who am I?
Cheryl Rice 20 years of employment 15 jobs, 5 career changes Worked in 4 countries New to Red Deer and working as a
consultant Can be contacted to answer questions or
provide support at:
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Housekeeping
Lunch and breaks: whenever, upon request
Slides: handouts when relevantALL MATERIALS ON My Yahoo
Where: My.Yahoo.comID: RDCE101Password: studentComputers on Wednesday
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Course objectives 8 days
Preparation for work placement:Dealing with othersWorking in teamsGetting the most out of this opportunity
Getting a job stage 1:Writing resumeWhere to find jobs,including using the internetAll that’s involved in applyingGetting a job stage 2 in Spring
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Before work placement Nov. 14-20
You’ll get some ideas for getting the most out of this opportunity
You will have a first draft of your resume
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After work placement Dec 1-3
You’ll have your journal for us to discuss the experience
You’ll have a reviewed and critiqued Resume for marking
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Why?Skills employers need:
Fundamental Skills: The basic skills you need
Personal Management Skills: The personal skills, attitudes and behaviours that help you move ahead
Teamwork Skills: The skills and qualities you need to contribute productively to team efforts
see handout!
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Working together:
How you’ll be marked
Attendance 20% Participation 10% Teamwork 10% Final Resume 60%
Late submission: marks deleted Accuracy: marks deleted for errors Presentation Ease of reading Length no more than 2 pages Quality: good use of verbs, grammar, achievements
etc.
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Getting to know YOU
Who’s had a job? What kind? Who has a resume? Who uses computers?
Do you surf the net much? Can you type? Do you know Word? Have you used ‘wizards’?
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Getting to know YOU
Rate your computer literacy:A: Super UserB: Pretty Good at finding your way
around the computerC: Know the basicsD: The darn things intimidate you
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Today’s Objectives
Self & Group Dynamics
Which simply means:Who are you? How do you work with others?How do others with with you?
Employment 101
Cheryl RiceNovember 2003
Communication 101
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How we communicate
Different people learn and communicate differently:
Some need to SEE Some need to HEAR Some need to TOUCH
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Communication by Seeing
See the world in pictures
Phrases “I see what you
mean.” “This looks good to
me.” Approximately 55% of
people are visual communicators
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Communication by Listening
Experience the world in terms of sound
Phrases “That rings true.” “I hear what you are
saying.” Approximately 30% of
people are auditory communicators
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Hands On Communicators
Experience the world in what they feel or can touch
Phrases “I’ll understand once I try it.” “I’m comfortable with this.”
Approximately 15% of people Kinesthetic communicators
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How do you learn/communicate?
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Why talk Communication now?
If you know how you learn you’ll get the most out of this
We’ll talk, we’ll listen and we’ll do hands-on to make sure you get the chance to ‘get it’
Watch and see how others learn
Employment 101
Cheryl RiceNovember 2003
Win Win
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Is Winning Everything?
How does it feel to win?
Great!
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Is Winning Everything?
What happens when you win?Somebody loses
How does it feel to lose?Lousy
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Is Winning Everything?
So what would it be like to work with someone after you won and they lost?
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Going for WIN/WIN is saying:
I want to win and I want you
to win too!
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Win/Win
Is incredibly powerful because it:Changes our approach from conflict,
attack and defend to co-operationShifts attitudes and alters how we
communicate
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Benefits of Win/Win
Both parties “win” moreRelationships are saved Future negotiations are enhanced You avoid making enemies Its more fun and rewarding
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Win/Win Strategies
Understand needs“What do I need?”, “What do YOU need?”
Recognize that people are different“What is my Type?”, “What is their Type?”
Being open and willing to adaptIs there another way I can meet my need?
Attack the problem, not the peopleWe need money to pay the rent, not “You
spend too much”
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How to find the Win/Win
Be your friendly self Be ethical and honest and ask them to be too Find the positives on both sides Don’t hurry the other guy Be flexible on each point Understand the other person’s needs and
priorities Be a good listener
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Picking WHEN for Win/Win
Are either of you emotional? angry, hurt, upset?
Excuse yourself and ask for a meeting later Get back in control, try:
Writing down your reaction and feelings as if you were talking to someone
Project your feelings onto objects, go for a walk, hit a pillow, play a sport
Share your emotions with the other person
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Why talk about Win/Win now?
Practice before employment weekWatch for good and bad examples during
the next few daysIts how we’ll work together from here on
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What color are YOU today?
I Win
You Lose
I Lose
You Win
I Lose
You Lose
I Win
You Win
Consideration
Cou
rage
Employment 101
Cheryl RiceNovember 2003
Who are you?
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Getting to know each other
Where have we worked What good experiences can we share
See examples of WIN/WIN? What bad experiences can we learn from
See examples of Win/Lose, Lose/Win or Lose/Lose? What did learn?
Could do better next time? Others could benefit from the lesson? see
handout!
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Discuss in Break out groups
PURPOSE: Apply principles of WIN/WIN to our own
experiences Get to know each other Get comfortable with this format cause we’ll do
lots of it Practice working as a team Learn by doing
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Discuss in break out groups
AGENDA: Introduce yourselves Select a presenter Select a note taker Discussion the questions Come back ready to share key points with
others
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Discuss in Break out groups
LIMIT:Be back by:
Employment 101
Cheryl RiceNovember 2003
Know yourself
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It is not our purpose to become each other; it is to recognize each other, to learn to see the other and honor him for what he is.
Hermann Hesse
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Observe all men; thy self most.Ben Franklin
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Self-knowledge is the beginning of self-improvement
Baltasar Gracián1601-1658
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It is wisdom to know others;It is enlightenment to know one's self.
Lao-Tzu6th century B.C.The Way of Life
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And he who does not know himself does not know others…
Sir Joshua Reynolds1723-1792
Discourses on Art
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Self-awareness gives you the capacity to learn from your mistakes as well as your successes. It enables you to keep growing.
Larry Bossidy and Ram CharanExecution: The Discipline of Getting Things
Done
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Everything that irritates us about others can lead us to an understanding of ourselves.
Carl Jung
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Ninety percent of the world's woes come from people not knowing themselves, their abilities, their frailties, and even their real virtues. Most of us go all the way through life as complete strangers to ourselves – so how can we know anyone else?
Sydney J. Harris
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Lets find out who you are:
By typing your personality….
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What are Personality Types?
A way to understand ourselves A way to predict how we act in certain
situations A way to understand how others see us A way to understand others A way to find the best way to
communicate with others.
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What type are you?
Read each pair of columnsSelect the column that is MOST like youWrite the letter at the top of the column
into the appropriate box at the top of the page
When done your results should be FOUR letters: for example ISTJ or ENSP
see handout!
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4 Personality Types
Introverts or Extroverts1
2
3
4
Intuitors or Sensors
Thinkers or Judgers
Feelers or Perceivers
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1Introvert or Extrovert?
Introverts focus on the inner world get energy through reflection like information, ideas, and/or concepts
Extroverts focus on the outside world energy through interacting with people like doing things
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Senses or INtuition?
Sensors notice and trust facts, details, and present
realities
Intuitors rely on and trust interrelationships, theories,
and future possibilities
2
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Judgment or Thinking?
Judgerstend to be organized and orderly and to make
decisions quickly
Thinkersmake decisions using logical, objective
analysis
3
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Feeling or Perceiving?
Feelersmake decisions to create harmony
Perceiverstend to be flexible and adaptable keep options open as long as possible
4
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So who are you?
INFPINTPISFJISTP
ENFP ENTPESFJ ESTP
INFJ INTJ ISTJ ISFP
ENFJENTJ ESTJ ESFP
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Review Day one
Communication StylesWIN/WINKnow ThyselfKnow OthersConflict management techniques
see handout!