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Employee Food Safety Training

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Apply Your Knowledge: Test Your Food Safety Knowledge

1. True or False: A major advantage of Web-based foodsafety training is that the content is delivered the same way every time

2. True or False: An employee who receives food safetytraining upon being hired does not require further training

3. True or False: Training videos will be less effective if thetrainer stops them at different points to discuss theconcepts presented

4. True or False: It is important for legal reasons to keeprecords of food safety training conducted at theestablishment

5. True or False: It is the manager’s responsibility to provide employees with food safety training

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Identifying Food Safety Training Needs

A food safety training need: Is a gap between what employees are

required to know to perform their jobs and what they actually know

Can be identified by: Testing employee’s food safety

knowledge Observing employee’s performance

on the job Surveying employees to identify

areas of weakness

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Initial and Ongoing Employee Training

Managers should: Provide initial and ongoing training

for employees Provide general food safety

knowledge to all employees Provide employees with job

specific food safety knowledge Retrain employees periodically on

food safety practices Keep records of all food safety training

conducted at the establishment

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Critical Knowledge for Employees

Employees should receive training in: Proper personal hygiene

Maintaining health Personal cleanliness Proper work attire Hygienic practices

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Critical Knowledge for Employees

Employees should receive training in: continued Safe Food Preparation

Time-temperature control Preventing cross-contamination Handling food safely during:

Preparation and cooking Holding and cooling Reheating and service

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Critical Knowledge for Employees

Employees should receive training in: continued Proper cleaning and sanitizing

Procedures for cleaning and sanitizing food-contact surfaces

Safe chemical handling Procedures for safely

handling chemicals used in the establishment

Pest identification and prevention

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Developing a Training Plan

A training plan should list: Specific learning objectives Training tools needed

for the session Specific training points

that should be covered Timeframes

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Delivering Training

Methods for Delivering Training One-On-One Training

Advantages: Accounts for the needs of the

individual learner Offers the opportunity to apply

information Allows for immediate feedbackDisadvantages: Effectiveness depends upon the

trainer’s ability

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Delivering Training

Methods for Delivering Training: continued Group Training

Advantages: Training is cost-effective Training is more uniform

Disadvantages: Effectiveness depends upon the

trainer’s ability Often does not account for the needs

of the individual learner

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Delivering Training

Methods for Delivering Training: continued Demonstrations

Use the “Tell/Show/Tell/Show” model Tell them how to do it Show them how to do it Have them tell you how to do it Have them show you how to do it

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Delivering Training

Methods for Delivering Training: continued Role-play

When using a role-play: Keep it simple Provide employees with detailed

instructions Explain and model the situation

before employees begin

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Delivering Training

Methods for Delivering Training: continued Job aids

Include: Written procedures Checklists Posters

They can be used: To train employees As a reference back on the job

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Methods for Delivering Training: continued Training videos and DVDs

Can be used to: Introduce information Reinforce information during the session Review information at the end of the session

To use them effectively: Explain to employees what they will learn Select stopping points to discuss concepts Ask questions afterwards to reinforce content

Delivering Training

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Delivering Training

Methods for Delivering Training: continued Technology-Based Training

Advantages: Consistent delivery

and feedback Learner control Interactive instruction Increased practice Self-paced training

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Delivering Training

Methods for Delivering Training: continued Technology-Based Training: continuedAdvantages: Training records are easily created

and stored Training can be delivered anytime,

anywhere Reduced cost Supports different learning styles Multilingual training

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Delivering Training

Methods for Delivering Training: continued Games

To use a game effectively: Explain how it relates to the

information presented Explain the rules carefully Play a practice round Make sure employees do not lose sight

of the game’s purpose Discuss the game after it has finished

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Delivering Training

Methods for Delivering Training: continued Case Studies

When conducting case studies: Provide clear instructions Point out the case study’s relevance

to the content Make sure employees identify realistic

solutions Carefully facilitate the discussion