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• Employability skills are a set of broad skills, including communication, problem-solving and teamwork. They are regarded by employers as very important — technical skills alone no longer suffice for people entering and advancing in the workplace. • An operational definition of ‘employability skills’ is needed to reduce industry and VET practitioner confusion associated with the term. Learners would also benefit from clarification. • The most significant development since 2002 is the embedding of employability skills into training packages, although disagreement remains over whether employability skills should be embedded at the qualification or unit of competency level. •Teachers are uncertain about how to teach and assess employability skills. Professional development programs could help to ensure that teachers are equipped to teach these skills. • Consistency continues to be an issue in assessing and reporting employability skills. Appropriate methods such as integrated assessment and descriptive reporting are required. NATIONAL CENTRE FOR VOCATIONALEDUCATION RESEARCH At a glance EMPLOYABILITY SKILLS KEY MESSAGES AUTHOR: BRIDGET WIBROW

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•Employabilityskillsareasetofbroadskills,includingcommunication,problem-solvingandteamwork.Theyare

regardedbyemployersasveryimportant—technicalskillsalonenolongersufficeforpeopleenteringandadvancingin

theworkplace.

•Anoperationaldefinitionof‘employabilityskills’isneededtoreduceindustryandVETpractitionerconfusion

associatedwiththeterm.Learnerswouldalsobenefitfromclarification.

•Themostsignificantdevelopmentsince2002istheembeddingofemployabilityskillsintotrainingpackages,although

disagreementremainsoverwhetheremployabilityskillsshouldbeembeddedatthequalificationorunitofcompetency

level.

•Teachersareuncertainabouthowtoteachandassessemployabilityskills.Professionaldevelopmentprogramscould

helptoensurethatteachersareequippedtoteachtheseskills.

•Consistencycontinuestobeanissueinassessingandreportingemployabilityskills.Appropriatemethodssuchas

integratedassessmentanddescriptivereportingarerequired.

NATIONALCENTREFORVOCATIONALEDUCATIONRESEARCH

AtaglanceEMPLOYABILITY SKILLS

KE

Y M

ESS

AG

ES

AUTHOR: BRIDGET WIBROW

2 EMPLOYABILITY SKILLS

Inacompetitiveworkforceitisnotjusthavingtherightqualificationortechnicalskillsthatwilllandan

individualajob;itcouldverywellbetheirinterpersonalskills.Howsomeonecommunicatesisoftenthefirst

impressionanemployerhasofapossibleworker.Yet,itispreciselycommunicationskillsthatemployersfeel

applicantsaremostlacking(DepartmentofEducation,EmploymentandWorkplaceRelations2011).

Inlinewithmoderneconomies,workplacesareconstantlychangingandasaresultemployersarelookingfor

employeeswhoareadaptableandwhohaveskillsbeyondthetechnical(Maxwell2010).Forexample,asurvey

ofCEOsfoundthat33.1%ofemployersconsideremployabilityskillstobethemostimportantfactorwhen

employinggraduates,whereasonly19.2%ratedrelevantworkexperienceaboveemployabilityskills(Australian

IndustryGroup&Deloitte2009).

This At a glancebuildsonthematerialonemployabilityskills1intheearlierNCVERpublications,Defining

generic skills(NCVER2003a)andFostering generic skills in VET programs and workplaces(NCVER2003b),

anddrawsonthe2002EmployabilitySkillsFrameworkdevelopedbytheAustralianChamberofIndustryand

CommerceandtheBusinessCouncilofAustralia.Inadditiontoconsideringdevelopmentsintheareasof

teaching,assessingandreporting,thispaperlooksathowemployabilityskillsaredeliveredandexaminesthe

argumentsunderpinningeachoftheapproaches.

DEFINING EMPLOYABILITY SKILLS

TheAustralianChamberofIndustryandCommerceandBusinessCouncilofAustraliadefineemployabilityskills

as‘skillsrequirednotonlytogainemployment,butalsotoprogresswithinanenterprisesoastoachieveone’s

potentialandcontributesuccessfullytoenterprisestrategicdirections’(2002,p.3).Theirframeworkidentifies

eightmainemployabilityskills.Theseare:

• communication

• teamwork

• problem-solving

• initiativeandenterprise

• planningandorganising

• self-management

• learning

• technology.

Despitealltheattentiontheseeightskillshavereceived,thereisstillnooperationaldefinitionthattrainers

canusewhendesigningcurriculaandassessmenttools.Thisdeficiencyleadstothissetofskillsbeingpoorly

understoodbyVETpractitioners(AustralianFlexibleLearningFramework2009),nottomentionlearners.

Althoughcalled‘employability’skills,theabilitiesencompassedbytheseskillshavebroaderapplication,being

relevanttoavarietyoftasksindailylife,education,thelabourmarket,socialnetworksandinterpersonal

relationships.Havingwell-developedemployabilityskillscanalsobeanadvantageinafluideconomicclimate

—theycanhelpindividualstoprosperandcopewithchange(Callan2003).Employabilityskillstendtorequire

ahighorderofmentalcomplexitysincetheyinvolveanactiveandreflectiveapproachtolife.Inthissense,

theyaremulti-dimensional,comprising‘know-how,analytical,culturalandcommunicationskills,andcommon

sense’(AllenConsultingGroup2006,p.12).

INTRODUCTION

1ThisAt a glancerefersto‘employabilityskills’,asitisthetermpreferredbyindustryandusedmostfrequentlyintheliterature.Othercommontermsincludegenericskills,keycompetencies,transferableskills,coreskillsandsoftskills.

AT A GLANCE 3

Box 1 Timeline

1985KarmelCommitteeQuality of education in Australia: report of the Review Committee, April 1985

•LookedatthequalityofeducationinAustralia•Studentsshouldbepreparedforbotheducationand employmentbyattainingskills

1991FinnReviewYoung people’s participation in post-compulsory education and training: report of the Australian Education Council Review Committee

•Lookedattheimportanceofyoungpeopledeveloping keycompetenciessothattheyhavebothspecificskills forthejobandflexibility•Needstronggroundingingenericskillsandtransferable skills

1992MayerCommitteeKey competencies: report of the committee to advise the Australian Education Council and Minsters of Vocational Education, Employment and Training on employment-related key competencies for post-compulsory education and training

•Developedasetofsevenkeycompetencies: – Collecting,analysingandorganisinginformation – Communicatingideasandinformation – Planningandorganisingactivities – Workingwithothersandinteams – Usingmathematicalideasandtechniques – Solvingproblems – Usingtechnology•Recommendedthreeperformanceindicatorlevels•Recommendedassessmentinmultiplecontexts•Recommendedreportingatindividualandaggregate levels•Keycompetenciesbegantobeincorporatedin competencystandards

1999AustralianIndustryGroupTraining to compete: the training needs of Australian industry: a report to the Australian Industry Group

•Lookedatthehardskillsandsoftskillsthatneedtobe developedpriortorecruitment

2002AustralianChamberofCommerceandIndustry&BusinessCouncilofAustraliaEmployability skills for the future

•Evaluatedprogressofkeycompetenciesinitiatives•Conductedanextensivereviewofothergenericskills schemes•Conductedtwosurveysofindustryandemployerviewsof requiredskills•Definedemployabilityskills•DevelopedEmployabilitySkillsFramework

2005NationalQualityCouncil •Providedendorsementofemployabilityskillsbeingmade explicitintrainingpackages•ReplacedKeyCompetencyFrameworkwiththe EmployabilitySkillsFramework

2007NationalQualityCouncil •Endorsedtheuseofdescriptivereporting•Employabilityskillssummariesfortrainingpackage qualificationstobemadeavailableoninternet

Source: Allen Consulting Group (2006); National Quality Council (2008); NCVER (2003a).

HISTORICAL TIMELINE

4 EMPLOYABILITY SKILLS

TherearetwomainoptionsfortheformalintroductionofemployabilityskillsintoVETsectorprograms—either

embeddedintrainingpackagesorkeptseparatefromthetechnicalandvocationalskills.Thedisadvantageofa

separateapproachisthatlearnersmaynotseethevalueofemployabilityskillsiftheyareremovedfromtheir

industrycontext(Cleary,Flynn&Thomasson2006).Embeddingthemintrainingpackagesmeansthattheyare

integralandtailoredtotheindustry-endorsedcompetencies.Learnersbeingabletoseetherelevanceoftheskillsto

workplacesiscentraltotheirembracingthem.

TheNationalQualityCouncil’s2005endorsementforemployabilityskillstobemadeexplicitintrainingpackages

provokeddebateoverhowtheyshouldbeembedded.Therehadpreviouslybeensomecriticismaboutthewaythis

wasdone,withteachersinparticularscepticalaboutwhetherstudentswerereallygainingtheskillsneededtobe

employableinarangeofjobsindifferentindustries(Callan2003).TheAllenConsultingGroup(2004)hadargued

thatincorporatingemployabilityskillsconsistentlyacrosstrainingpackagescouldhelpeasethiscriticism,sincethey

woulddemonstratetherelevancetotheworkplace,whatevertheindustry.

InresponsetotheNationalQualityCouncil’sendorsement,Cleary,

FlynnandThomasson(2006)developedaresourceforindividuals

whoprovidetrainingandassessmentintheVETsector.Inthis

resource,theyrecommendtheuseofanemployabilityskills

statementandsummaryinalltrainingpackages.Sincethenthe

11industryskillscouncilshaveadoptedthisapproachasthey

reviewandreplaceexistingtrainingpackages.In2006theKey

CompetencyFrameworkwasreplacedbytheEmployabilitySkills

Frameworkandtheprovisionofemployabilityskillsstatements

andsummariesisnowstandardpractice,withthesummaries

individualisedtotheparticularindustry.Generally,undereach

qualificationtheemployabilityskillsandtheirfacetsarelisted

inanemployabilityskillssummary.Thefacets,whichmakeup

eachoftheskills,havebeenmodifiedtoreflecttheneedsof

theparticularqualification.TheNationalQualityCouncilhas

developedawebsitewhichcontainsthesummarypagesforeach

trainingpackage(<http://employabilityskills.training.com.

au/>).

Box2providesanexampleofhowthecommunicationskills

neededfortheCertificateIinWorkPreparation(Community

Services)andtheCertificateIinActiveVolunteeringhavebeen

embeddedinthetrainingpackage.Box3showsthedifferencein

communicationskillsrequiredfortheCertificateIIIinCommunity

ServicesWorkandCertificateIIIinActiveVolunteering,compared

withthecertificateI.

EMBEDDING EMPLOYABILITY SKILLS IN TRAINING PACKAGES

What are employability skill statements and summaries?

TheDepartmentofEducation,EmploymentandWorkplaceRelations(2008a,2008b)hasreleasedguidelinesdescribingeachofthese.Thestatementprovidesanoverviewoftheemployabilityskillfacetsofaqualificationintermsofday-to-dayapplication,alsolistingtheskillsneededfortheoccupationsconcernedandcontainingexamplesoftheirapplication.Thesummarydescribestheemployabilityskillsrequirementsatthequalificationlevelandshouldbeconsistentacrosstrainingpackages.Italsoassiststrainersandassessorstoensurethattheyhaveincludedindustryexpectationsintheirlearningandassessmentstrategies.Theuseofemployabilityskillsstatementsandsummariescanhelptoprovideconsistencyinhowtheskillsareembeddedintotrainingpackages.

AT A GLANCE 5

Box 2 Example of an employability skill embedded into the CHC08 Community Services Training Package:certificateIlevel

EMPLOYABILITYSKILLS

FACETS ADDRESSED: Industry/enterprise requirementsforthisqualificationincludethefollowing facets:

Communication

1.Listeningtoandunderstandingwork instructions, directions and feedback

2.Speakingclearly/directlyto relay information

3.Readingandinterpretingworkplacerelated documentation,such as safety requirements and work instructions

4.Writingtoaddressaudienceneeds,such as work notes and reports

5.Interpretingtheneedsofinternal/externalclientsfrom clear information

6.Applyingbasicnumeracyskillstoworkplace requirementsinvolving measuring and counting

7.Establishingandusingnetworks

8.Sharinginformation(e.g. with other staff)

9.Negotiatingresponsively(e.g. re own work role and/or conditions, possibly with clients)

10.Persuadingeffectively

11.Beingappropriatelyassertive(eg. in relation to safe or ethical work practices and own work role)

12.Empathising(e.g. in relation to others)

Note: If a facet is not needed, then it has a line through it or, if additional words are required, then they are inserted in bold italics.

Source: Community Services and Health Industry Skills Council (2009, p.3).

Box 3 Example of an employability skill embedded into the CHC08 Community Services Training Package:certificateIIIlevel

EMPLOYABILITYSKILLS

FACETS ADDRESSED: Industry/enterprise requirementsforthisqualificationincludethefollowing facets:

Communication

1.Listeningtoandunderstandingwork instructions, directions and feedback

2.Speakingclearly/directlyto relay information

3.Readingandinterpretingworkplacerelated documentation,such as safety requirements and work instructions

4.Writingtoaddressaudienceneeds,such as work notes and reports

5.Interpretingtheneedsofinternal/externalclientsfrom clear information

6.Applyingbasicnumeracyskillstoworkplace requirementsinvolving measuring and counting

7.Establishingandusingnetworks

8.Sharinginformation(e.g. with other staff)

9.Negotiatingresponsively(e.g. re own work role and/or conditions, possibly with clients)

10.Persuadingeffectively

11.Beingappropriatelyassertive(eg. in relation to safe or ethical work practices and own work role)

12.Empathising(e.g. in relation to others)

Note: If a facet is not needed, then it has a line through it or, if additional words are required, then they are inserted in bold italics.

Source: Community Services and Health Industry Skills Council (2009, p.8).

6 EMPLOYABILITY SKILLS

Differencesremainaboutthebestwaytoincorporateemployabilityskillsintotrainingpackagesbutembedding

thematthequalificationlevelistheoptionfavouredbytheindustryskillscouncils.AsCleary,Flynnand

Thomasson(2006)suggest,thisoptionenablesassessmentofanindividual’sunderlyingknowledgeatagiven

leveltoensuretheyhavetheappropriateskillsbeforeproceedingtoahigherqualificationlevelorajob.

Othercommentators,suchastheAllenConsultingGroup(2006)andCushnahan(2009),arguethat

employabilityskillsshouldbeembeddedattheunitofcompetencylevelintrainingpackages,asthisisthe

levelatwhichtrainersteachandassess.Thisapproachmaymeanadditionalworkfortrainersandassessors

astheywillbeassessingbothemployabilityandtechnicalskills.Theonuswouldbeontrainingpackage

developerstoensuretheseskillsarewrittencoherentlyandcomprehensivelyintotrainingpackages.An

alternativeoptionmightbeacompositemodelwhichdescribesallemployabilityskillsatthequalificationlevel

andembedsindividualemployabilityskillsinspecificmodules.

Therearethreeimportantissuestoconsiderwhenlookingathowemployabilityskillsaretaught.Theseare

howwelltheyareunderstoodbyteachers,theimpactthishasonstudents,andwhetherthereisarolefor

employers.

VETteachersoftenbeginteachingafterhavingworkedinaparticularindustry;yet,theseteachersarealso

expectedtoteachemployabilityskillstolearners,anditisinferredthattheyalreadypossesstheskillsand

knowledgetoteachthem.TheminimumqualificationthesedaysforVETteachersistheCertificateIVin

TrainingandEducation.Itspredecessors,theCertificateIVinAssessmentandWorkplaceTrainingandthe

CertificateIVinTrainingandAssessmenthavebeencriticisedfortheirinadequaciesintheareaofemployability

skills(Clayton2010;Cushnahan2009;Smith2010;Virgonaetal.2003).Itislikelythereforethatteacherswith

thesequalificationsmaynotpossesstheknowledgeorunderstandingrequiredtoteachemployabilityskills(see

Box4foracasestudyoftradeteachers).

Butwhataboutthenewminimumqualification?Itisyettobedeterminedwhetherthisissuehasbeen

appropriatelyaddressedintheCertificateIVinTrainingandEducation,butearlyreviewssuggestthatthebasic

contentofthecertificateisthesame(Forward2010),whichmeansthatemployabilityskillsandtheirteaching

willcontinuetopresentaproblem.Havingcurrentknowledgeofemployabilityskillsappearstobeatissue,and

maybeovercomebytheprovisionofprofessionaldevelopmentprogramsforteachersthatfocusonthenature

ofemployabilityskills,theirroleinthecurriculumandtheirassessment.

TheAustralianFlexibleLearningFramework(2009)suggeststhatteachersneedtointroduceemployability

skillsinastructuredwaytodemonstratetherelationshipbetweentheseskillsandtheirchosenfieldto

learners;theyfurtherrecommendkeepingdiscussionsaboutemployabilityskillstiedspecificallytoworktasks.

Unlesslearnersareabletorecognisetheimportanceofcommunication,problem-solving,planningskillsetc.to

findingajob,navigatingaroundthejobmarketandbasicallybeing‘employable’,theymayfocusonacquiring

onlythetechnicalskillstheyseeasrelevanttotheirchosenfield.

Involvingemployersintrainingisonewaytohelpteacherstobetterunderstandemployabilityskillsandtheirlinks

totheworkplace.Someoftheseskillsareeasiertolearnonthejobandemployersareideallyplacedto

providetheopportunityforlearnerstopractiseinaworkenvironment.Inthiswaylearnerswillrapidlyrecognise

theimportanceofbothsetsofskillstotheworkplace.Theresultislikelytobebetter-equippedgraduates,who

understandthatthesearetheskillsthatemployerstakeseriouslywhenassessingcandidatesforjobs.

TEACHING EMPLOYABILITY SKILLS

AT A GLANCE 7

Box 4 Case study: trade teachers and teaching employability skills

InherpaperBeyond Mayer: learning from delivering and assessing generic employability competencies,MaryCushnahan(2009)exploredhowtrainersunderstandemployabilityskillsandhowtheyapproachthedeliveryandassessmentoftheseskills.CushnahaninvestigatedtheseissuesthroughinterviewsoftradeteacherswhohadcompletedtheCertificateIVinTrainingandAssessmentandthetrainerswhoteachthecertificate.

Cushnahan’sfindingsindicatedthattradeteacherswhoundertooktheCertificateIVinTrainingandAssessmentfeltthatemployabilityskillswereonlybrieflycoveredinthecourseandconsequentlytheywereunsureoftheirnatureandtheirrole.Thisuncertaintyledtoteachersbeingreluctanttoprovidetrainingandundertakeassessmentsontheseelements,whichinturnledtoemployabilityskillsbeingsidelined.

Cushnahanfoundthatthetrainerswhoteachthecertificatethemselvesneededgreaterclarityaboutthescopeandcontentofemployabilityskills,asituationthatsuggeststheneedforprofessionaldevelopmentforbothteachersandtrainers.

Source: Cushnahan (2009).

InresponsetotheNationalQualityCouncil’sendorsement,theAllenConsultingGroup(2006)analysedvarious

alternativestoembeddingemployabilityskillsintotrainingpackages.IntheirreporttothethenDepartment

ofEducation,ScienceandTrainingtheysuggestedfiveoptionswiththeirdefiningcharacteristicsforassessing

employabilityskills.Theseareshowninbox5.

Box 5 Forms of assessment

Generic•Reliesonthesubjectivejudgmentsoftrainersonalearner’semployabilityskills.•Areindependentofthetechnicalskillsinanunitofcompetency.•Lackcontextualisationtoindustry.•Assessmentmethodislessapplicableoutsidetheclassroomenvironment.

Standardised•Isanobjectiveformofassessmentthatinvolvestheuseofaspecial-purposestandardisedinstrument.•Iscomparableacrossindividuals.•Canbeexpensivetoimplementandmaintain.•Maynotconveytheimportanceofemployabilityskillstolearners.•Doesnotprovidecontextualinformationforindustry.

Integrated•Iscombinedwiththeassessmentoftechnicalskills.•Providesindustrycontextualisation.•Showsrelevanceofemployabilityskillstolearners.•Needsinputfromindustryindescribingwhatemployabilityskillsareneededforparticularqualifications.•Employabilityskillswillneedtobeembeddedintrainingpackages.

Graded•Scoreslearnersontheiremployabilityskillswithagradeofperformance.•Demonstratesthehighvalueofemployabilityskillstolearners.•Worksbestwithemployabilityskillsembeddedintrainingpackages.•Makeslittlesensetogradeemployabilityskillsastechnicalskillsarenotgraded.

Validated self-assessment•Collectevidenceforlearnersofemployabilityskillslearntandhaveevidencevalidatedbytheregisteredtraining organisation.•Creatingaportfoliowilldevelopthelearner’sawarenessofemployabilityskills.•Demonstratesthevalueofemployabilityskillstolearners.•Notcomparableacrossstudentsorinstitutions.

Source: Allen Consulting Group (2006).

ASSESSING EMPLOYABILITY SKILLS

8 EMPLOYABILITY SKILLS

Comparisonofthevariousoptionssuggeststhatintegratedassessmentistheidealapproachfortworeasons:

individualscouldbecomparedandtherelevanceofemployabilityskillswouldbeobvioustolearners,asthey

areassessedincombinationwithtechnicalskills.TheAllenConsultingGroup(2006)recommendthisapproach.

Whenassessedaccordingtotheircriteriaof:valuetolearnersandemployers,trainingdelivery,easeof

implementation,andvalidity,flexibilityandreliability,thiswasthebestperformer.

However,employabilityskillsarenottheeasiesttoassess,assomerelatetoattitudesandarenotdirectly

observable.Herebehaviourhastobeusedasaproxyforattitude,andcompetenceisbasedonthelearner’s

performanceofthisbehaviour(Virgonaetal.2003).Competencyinemployabilityskillsshouldbeassessed

accordingtothecriteria,knowledgeandskillsdescribedintheunitofcompetency(AllenConsultingGroup

2006;Cleary,Flynn&Thomasson2006).Thereforehowemployabilityskillsarewrittenintoatrainingpackage

willaffecthowtheyareassessed.

Anotherissuewithassessingemployabilityskillsisdeterminingwhoshoulddecideontheassessmentmethod.

Forassessmenttobenefitthelearner,ithastoberelatedtotheworkenvironment.Whoeverhasthefinal

sayontheassessmentmethodneedstohaveanunderstandingofhowtheseskillstranslatetotheworkplace.

Industry,theregisteredtrainingorganisationorteacher—eachpotentiallyhasaroletoplay.Astheeventual

employeroflearners,industryshouldbeinvolvedintheexplicitspecificationoftheassessmentcomponent,

whichwouldinvolveidentifyingrisks(forexample,isitahigh-riskenvironment?),whetherassessmentshould

bedoneonthejob,theskillsneededandhowtheskillswillbedemonstrated(thatis,theconditionsandtime

allowedetc.).Theapproachtoassessmentshouldbeconsistentacrossindustry,trainingorganisationsand

teachers.

Ifthegoalisconsistencyacrosstrainingpackages,thentheassessmentmethodshouldbedecidedbyindustry,

butifthegoalisindividualisedassessmenttailoredtoworkplacesorstudents,thentheassessmentmethod

shouldbedeterminedbytheregisteredtrainingorganisations.Asfarasteachersareconcerned,greatvariance

inassessmentmethodsispossibleacrossindividualteachersteachingthesameunitofcompetency.However,

suchanomaliescanbeavoidedwitharangestatementandanevidenceguidethatdealspecificallywith

employabilityskills.Acombinedapproach,wherebytheindustrydeterminesasetofassessmentstandards

butwhicharetailoredbytrainingorganisationstoclientneeds,couldprovidetheconsistencyandflexibility

demandedoftheVETsector.Otherfactorsinfluencingthechoiceofassessmentincludethelocationofthe

settingandthequalificationlevel.Aswellasthis,successfulassessmentofemployabilityskillsshouldinclude

acleardefinition,explicitinformationforstudents,acknowledgmentofthestudent’ssignificantrolein

assessment,andgoodguidelinesforassessors(AllenConsultingGroup2004).Goodassessmentshouldalso

providefeedbackandnotbeonerous(AllenConsultingGroup2004).

AT A GLANCE 9

Inadditiontohavingtheabilitytoeffectivelycommunicatetheirskillsinajobintervieworapplication,being

abletoreporttheemployabilityskillstheyhavelearntisimportantforlearnerswhentheybecomejobseekers.

Andforemployers,reportingcanimprovetheirunderstandingoftheemployabilityskillsdeliveredintraining

packagesandassistinrecruitmentdecisions.TheAustralianJobs2011reportpointsoutthatemployersrelyon

employabilityskillswhenchoosingbetweensuitablecandidates,particularlywhenthereisalargenumberof

applicantsforaposition(DepartmentofEducation,EmploymentandWorkplaceRelations2011).

Therearefourmainoptionsforreportingemployabilityskills,wherebyinformationontheindividualandthe

trainingdeliveredisprovided.Thesearedescribedinbox6.

Box 6 Forms of reporting

‘Competent’ or ‘not yet competent’•Indicateswhetheralearnerhasachievedcompetenceforeachemployabilityskill.•Doesnotprovideanyindicationoftheextenttowhichtheyarecompetent.•Doesnotenhancelearner’sknowledgeoftheemployabilityskillstheyhaveobtained.•IstheapproachusedelsewhereinVET.

Levels of competency•Providesdifferentperformancelevelsforeachoftheemployabilityskills.•Indicatesthehighestlevelthatthelearnerhasachieved.•Couldbemistakenasaformofgrading.

Descriptive•Usesshortsentencestodescribethenatureofemployabilityskillsdeveloped.•Textcouldbetakenfromtheemployabilityskillssummaryinthetrainingpackage.•Providescontextforthelearnerandemployer.•Couldbedifficultforreportingonlearnersonlyundertakingaunitofcompetency.

Portfolios•Providesevidenceoftheskillsacquiredfromtraining.•Wouldbeuptothestudenttomaintain.•Canbeusedtodemonstrateemployabilityskillstoemployers.•Isbasedonthepremisethatthelearnerisbestplacedtoidentifytheemployabilityskillstheyhavedeveloped.

Source: Allen Consulting Group (2006).

DescriptivereportingistheNationalQualityCouncil’s(2008)preferredoption,asitprovidesasummaryofthe

employabilityskillsattained.TheAllenConsultingGroup(2006),ontheotherhand,recommendsanapproach

thatcombinesdescriptivereportingwithportfolios.Theyarguedthatdescriptivereportingperformedbeston

theircriteriaofvaluetolearners,employers,andtrainingdeliveryaswellaseaseofimplementation,while

portfolioswouldprovideinformationtoemployersontheemployabilityskillsdevelopedbythestudent.Since

2006theuseofportfolioshasbecomethenormandin2009theywerealsoendorsedbytheAustralianFlexible

LearningFramework(2009).Box7providesanexampleofaskillsportfolioreportingemployabilityskills.

REPORTING EMPLOYABILITY SKILLS

10 EMPLOYABILITY SKILLS

Box 7 Example of communication skills in a skills portfolio

Source: Queensland University of Technology.

Asfarastheadvanceofemployabilityskillsisconcerned,themostsignificantdevelopmentsince2002has

beentheNationalQualityCouncil’sendorsementoftheirintegrationintotrainingpackages;asanessential

componentoftrainingpackages,theseskillsbecomerecognisedasimportanttogettingajob.Theirintegration

intotrainingpackagesalsosignalledthatteacherswouldhavetoteachthem—andthatlearnerswouldhaveto

takethemseriously.

Thekeychallengesaheadlieinensuringthatteachersareequippedtoteachtheseskillsandthatappropriate

andconsistentmethodsofassessingandreportingareavailableandutilised.Improvingtheabilityofteachers

toeffectivelyteachemployabilityskillswillhaveaconcomitanteffectonlearners:theircapacitytoengage

withthenotionofemployabilityskillsandtotransferwhattheyhavelearntduringtrainingtotheirfuture

employmentwillbegreatlyexpanded.Theissueofconsistencyinreportingandassessmentstandardsacross

trainingpackagesrequiresdirectindustryaction—perhapsthroughindustryskillscouncils.Finally,tofurther

advancethecrucialpositionofemployabilityskillsintoday’strainingarenademandsanoperationaldefinition

ofemployabilityskills,onethatcanbeusedwithequalunderstandingbyindustryandpractitioners.

CONCLUSION

AT A GLANCE 11

InattemptingtoaddresssomeoftheissuesraisedinthisAt a glance,theDepartmentofEducation,

EmploymentandWorkplaceRelationshas,aspartoftheNationalFoundationSkillsStrategy,begun

developmentofanemployabilityskillsframework.TheaimoftheSkillsStrategyistoaddressstructuralissues

withinthenationaltrainingsystemtoimprovefoundationskills.Thisprojectisdueforcompletionmid-2012,

afterwhichtheframeworkwillbeimplemented.Itishopedthatthisframeworkwillbesuccessfulinsetting

consistentstandards,atthesametimeassistingteacherstoimprovetheirknowledgeandunderstandingof

theseskills,fortheultimatebenefitofthenextgenerationoflearners.

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ISBN 9781921955297 webedition

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