Emotional Intelligence and

Self Management

Overview of Emotional Intelligence• The study of emotional intelligence is

has its roots in the work of Darwin who posited that emotional expression was essential for survival.

• Emotional intelligence involves a combination of competencies which allow a person to be aware of, to understand, and to be in control of their own emotions, to recognize and understand the emotions of others, and to use this knowledge to foster their success and the success of others

Theories of Multiple Intelligences

Importance of EmotionsEmotions serve a biological purpose – they tell us when

our needs are not being met

Emotions and the Brain

Why Emotional Intelligence Matters in the Workplace

Models of Emotional IntelligenceThere is significant debate in the academic and professional communities over which

model of EI is most comprehensive. However, three main model types have been proposed.

Goleman’s EI Competencies

Self - Management• Self – management or self – regulation,

refers to the act of taking responsibility for our emotions and how they impact our decisions and behaviors.

• This EI competency has six different skill attributes:

▫ Self – Control▫ Trustworthiness▫ Conscientiousness▫ Adaptability▫ Achievement Orientation▫ Initiative

Self - Control

Self – control is the ability to refrain from knee – jerk reactions in response to your emotions. It requires the ability to stop and to the act of taking responsibility of our emotions and how they impact our decisions and behaviors.▫ Reflection: helps you identify where your strong reaction is

coming from based on the things we value most in life.▫ Reframing: helps you alter your reaction to your emotions by

changing your self – talk.▫ Rehearsal: helps you mentally prepare for the action you need to

take in order to manage your emotions.

TrustworthinessYou will do what you say and that you are honest about what you can and cannot do.

ConscientiousnessStaying committed to the process of emotional self – management and that you take full responsibility of your emotions

Adaptability

You don’t let your feelings about change become the source of emotional and performance turbulence.

Achievement Orientation

When you are successful at self – management, you can choose the action that will help you move towards your goal.

Initiative

Looking for ways to continually

develop yourself and recognizing

that true happiness comes from taking full

responsibility for your life.