Emily Snyder 12 East First Street, El Paso IL 61738 emilysnyder9514@gmail.com (309)310-7781

EDUCATIONIllinois State University, Bloomington ILBachelor’s Degree of Science: Major: Business Management: Organizational Leadership

May 2017

WORK EXPERIENCEMeijer, Normal IL April 2015 — Present

Service Coordinator Aid Team Leaders in managing staff and service levels Support management with developing employee improvement plans Assist management by mentoring new cashiers, and by providing them with positive

reinforcement Anticipate and resolve any potential problems to assist employees with providing optimal

customer service Plan lane assignments to ensure efficient and quality customer service. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and

that there is adequate change.

Service Desk Team Member Issue receipts, refunds, credits, or change entitled to customers Maintains financial accounts by processing customer adjustments Attracts potential customers by answering product and service questions; as well as suggesting

information about other products and services

Cashier

Provide customer service in an efficient and courteous manner and handled financial transactions with accuracy.

Maintain clean and orderly checkout areas Establish or identify prices of goods, services or admission, and tabulate bills using calculators,

cash registers, or optical price scanners

El Paso IGA, El Paso IL August 2011 — Present

Cashier

Present a friendly and clean work environment. Help with pricing and marketing around the store. Work in partnership with management by training new employees Assist customers find specific products quickly.

INVOLVEMENTPi Sigma Epsilon: Professional Sales & Marketing Fraternity January 2016— PresentPotential Member

Member of sponsorship committee to help promote our class marketing event Gain professional skills through weekly potential member classes

Business Week 2016 -Illinois State University February 2016Mentee

Created dialog regarding courses, internships, and career preparation though service -leadership opportunities

Developed proper professional etiquette, interaction, and general networking skills through a series of workshops and key-note speakers