EMILY A. SNYDER5106 W Hanover Avenue - Dallas, Texas 75209emilysnyder317@gmail.com - (513) 509-9852

OBJECTIVE AND OVERVIEWTo leverage my degree and experience to obtain a position in Tourism, Conventions and Event Management. Prior to earning my current full-time position at the Gaylord Texan, and part-time positions with Perot Museum and Picture This Green Screen, I performed contract work and held internships in the hospitality industry since choosing this career path. My current goal is to transition into the areas that I studied hard and trained for, and demonstrate my skills and work ethic for my next employer.

EDUCATIONIndiana University — Indianapolis, Indiana September 2010 – May 2014Bachelors of Science in Tourism, Conventions and Event Management

PROFESSIONAL EXPERIENCEGaylord Texan (full-time), Grapevine, TX December 2014 – PresentFront Desk Agent and Customer Care- Responsible for customer satisfaction throughout the check-in and check-out processes - Ensure rates, market codes and payment processing- Manage any issues that may arise with the guest’s expectations- Created personal process leading to higher than average upgrades

Perot Museum of Nature and Science (part-time), Dallas, TX November 2014 - PresentEvent Services Agent- Help setup events and provide information about all facets of the museum- Execute the event’s function form; assist with all needed changes/improvements

Picture This Green Screen (part-time), Dallas, TX September 2014 – PresentPhotography Assistant- Set-up/tear-down photography and green screen equipment- Help guests feel at ease to ensure the best pictures- Help edit photos as required for guests

The Event Lounge, LLC (contract), Dallas, TX August 2014 – November 2014Conference Coordinator Assistant- Assisted the CEO/Owner with event coordination and production- Maintained office organization

WomenNetwork (contract), Dallas, TX August 2014 - September 2014Administrative Aide/ Conference Coordinator Assistant- Aided the CEO/Co-founder with upcoming speeches/biographies of VIP guests- Assisted the conference coordinator with event management and conference registration- Completed backstage projects for the CEO and VIP guests

College Jobs and Internships – Indianapolis, IN:Fairfield Inn & Suites by Marriott March 2012 – August 2014 Service AttendantJ.W. Marriott Indianapolis May 2014 – August 2014Banquet EventsIndy Hostel August 2013 – November 2013 Events, Marketing, Social Media

SKILLS

Microsoft Office (Word, Power Point), Social Media (Twitter, Facebook, LinkedIn, etc.), Strong Communications Skills, Presentation Skills with ability to Upsell, Customer Service, Customer Conflict and Resolution, Project Coordination, Work Ethic (Worked my way through school and have held as many as four jobs to help me reach my ultimate goals)