emerging markets company brochure

EMC Infrastructure, Products, Services and Technologies

Satellite footprint

Fiber

EMC MPLS Terrestrial POPs

Regional Support Center

Teleport

EMC Global Coverage

AlbaniaAndorraArmeniaAustriaAzerbaijanBelarusBelgiumBosnia and HerzegovinaBulgariaCroatiaCyprusCzech RepublicDenmarkEstoniaFinlandFranceGeorgiaGermanyGreeceHungary

Antigua and BarbudaBahamasBarbadosBelizeCanadaCosta RicaCuba Dominica

AlgeriaAngolaBeninBotswanaBurkinaBurundiCameroonCape VerdeCentral AfricanRepublicChadComorosCongoCongo(Dem. Rep.)DjiboutiEgyptEquatorial GuineaEritreaEthiopia

AfghanistanBahrainBangladeshBhutanBruneiCambodiaChinaEast TimorIndiaIndonesiaIraqIsraelJapanJordanKazakhstanKorea (south)KuwaitKyrgyzstanLaosLebanonMalaysiaMaldives

ArgentinaBoliviaBrazilChileColombiaEcuador

AustraliaFijiKiribatiMarshall IslandsMicronesiaNauruNew ZealandPalau

C o V E R A G E I N E u R o P E

C o V E R A G E I N N o R T H A N DC E N T R A L A M E R I C A

C o V E R A G E I N A F R I C A C o V E R A G E I N A S I A

C o V E R A G E I N S o u T H A M E R I C A CoVERAGE IN oCEANIA

IcelandIrelandItalyLatviaLiechtensteinLithuaniaLuxembourgMacedoniaMaltaMoldovaMonacoMontenegroNetherlandsNorwayPolandPortugalRomaniaSan MarinoSerbiaSlovakiaSlovenia

Dominican Rep.El SalvadorGrenadaGuatemalaHaitiHondurasJamaicaMexicoNicaragua

GabonGambiaGhanaGuineaGuinea-BissauIvory CoastKenyaLesothoLibyaMadagascarMalawiMaliMauritaniaMauritiusMoroccoMozambiqueNamibiaNigerNigeriaRwandaSao Tome and

MongoliaNepalNorth KoreaomanPakistanPhilippinesQatarRussian FederationSaudi ArabiaSingaporeSri LankaSyriaTajikistanThailandTurkeyTurkmenistanunited Arab EmiratesuzbekistanVietnamYemen

GuyanaParaguayPeruSurinameuruguayVenezuela

Papua New GuineaSamoaSolomon IslandsTongaTuvaluVanuatu

SpainSwedenSwitzerlandukraineunited KingdomVatican City

PrincipeSenegalSeychellesSierra LeoneSomaliaSouth AfricaSouth SudanSudan SwazilandTanzaniaTogoTunisiaugandaZambia

PanamaSt. Kitts & NevisSt. LuciaSt. Vincent & the GrenadinesTrinidad & Tobagounited States

EMC has coverage in all 196 countries in the world, and is currently providing actual services to customers in over 140 of them

Note: EMC’s delivery of services and equipment to all listed countries complies with all US sanctions programs and export laws. EMC has obtained valid export licenses from the US Dept of Treasury (OFAC) and the US Dept of Commerce (BIS) as applicable and required.

We will be with you all the way!

4 EMC - EMERGING MARKETS CoMMuNICATIoNS INC.

Infrastructure, technology and worldwide service delivery of managed communications solutions for Enterprises, Government organizations, NGos and Telecommunications companies.

EMC overview

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Best end to endGlobal Managed Services

EMC provides mission-critical, end-to-end communication solutions to governments, non-governmental organizations (NGos) and multinational corporations operating in remote regions of the world as well as providing infrastructure access services for GSM operators, PTTs and ISP’s globally.

EMC’s R&D division owns several unique and highly differentiated patents in the area of bandwidth re-utilization, Satcom on the Move, Video Conferencing distribution and Zero Latency application delivery including the manufacturing and production.

As a vertically integrated service and technology company, EMC’s unified Communications (Voice, Data, Video) customers benefit from EMC’s wholly owned and managed satellite and terrestrial MPLS network.

EMC’s unique connectivity and application services (HD Connect™, SpeedNet™ and uCNet™) deliver the best end user experience for corporate applications, Voice, Video and internet access.

EMC Value PropositionEMC offers integrated and managed integrated communications services and infrastructure access for global enterprises and tel-ecommunications companies. EMC Services are supported by the EMC wholly owned vertically integrated value chain:

ÚEnd to End managed communications focused in the Emerging Markets

ÚEuropean Data Centers

ÚGlobal Teleports and EMC Zero Latency Gateways

ÚSupport Centers in all continents and Global operations Center for a 24x7x365 monitoring control and service

ÚEquipment manufacturing and system integration

ÚEMC MPLS VSAT and MPLS Terrestrial connectivity globally available

ÚEMC Fast Ethernet™ and Speednet™ browser

ÚISP on the Sky globally available

ÚEMC HD Connect™ : Video, infrastructure and services

ÚuCNet™: unified Communications for Voice, Video, InstantMessaging and E-mail EMC has the infrastructure, personnel and service delivery capabili-ties to offer enterprise, government, telecommunications companies and NGos a comprehensive managed communications solution.


EMC Overview

EMC Value Chain Proposition for Global Enterprises

EMC

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7EMERGING MARKETS CoMMuNICATIoNS INC. - EMC

EMC Overview

EMC Value Chain for Regional and Global Telcos

NETWoRK ouTSouRCING

VoIP & IP TRuNKING MANAGED SERVICES

Wholesale of Bandwidth for Large Telcos and ISPs

120,000 square feet facility of European Colocation Space for Large Telcos, PTTs and ISPs

Market Differentiators

ÚService Quality Advantages:

• Reliability: EMC’s high level of service uptime is backed by industry leading Service Level Agree-ments (SLAs)• Insourced field services: EMC can quickly deploy field technicians to rectify service outages, preventive and corrective maintenance, whereas many competitors depend on less reliable out-sourced field service personnel• Local regulatory know-how: EMC can success-fully navigate the regulatory landscape in some of the most difficult regions of the world• 24 x 7 Network Monitor Control, including power conditions

ÚProven Track Record:

• Market leadership: EMC is a leader in providing end to end VSAT and wireless services to customers in the Middle East, Central Asia and Africa region• Customer base: Global Fortune 500, Govern-ments, multilateral organizations and NGos• Highly experienced management team in emerging markets operations, technology innova-tions, production, manufacturing and professional services

ÚSatellite, wireless and Terrestrial Turnkey Service Provider:

• Turnkey: EMC can handle local licensing, service provisioning, and maintenance • Service portfolio: High-speed data, Voice, Video, ERP applications.

ÚWholly owned Infrastructure and IP:

• 2000 MHz of Satellite Capacity in 24 satellites• Global access to EMC terrestrial network and licensed terrestrial local loop • Teleports: 3 owned and managed teleports and data centers• Terrestrial: MPLS PoPs in Africa covering 80% of GDP of main African countries. IP peering agreements in over 200 countries. Global MPLS managed service• Zero Latency Gateways in all major Internet PoPs• Field support centers in all continents with EMC employed team of engineers• Key licensed spectrum in key emerging markets for satellite and wireless

ÚTechnology Advantages:

• NRS: NRS Technology provides cost advantages and provides proof of EMC’s technical leadership in the satellite and wireless services segment• R&D: Patented Technologies for the NRS, Power Booster, Satcom on the Move, DTH, VMS (Vide-oconferencing Managed Services), Zero Latency architecture (for the fastest internet service using EMC Fast Ethernet). other patent pending tech-nologies in the areas of Satcom, Satcom on the Move and unified Communications• Patent pending zero latency application delivery system • Patent pending video management distribution system for high definition and telepresence video conferencing• 12 patent pending technologies and 3 key patents in the uS and Europe


EMC Overview

EMC InfrastructureTeleport and Data Center facilities in Europe and the uS, and a wholly owned global network of MPLS PoPs and EMC Zero Latency Gateways.

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EMC Infrastructure


EMC owned and operated Facilities: Teleports and DataCentersÚEMC German Teleport and Data Center (Raisting)

• ownership of quality teleport facility provides EMC with greater flexibility to meet current and future customer requirements

• EMC’s flagship Raisting facility is strategically located near Ammer-see Lake in Bavaria, host to Germany’s major national and interna-tional fiber backbone ring

• one of the three largest teleport facilities in the world, with 22 antennas 11m to 32m in diameter operating in C, Ku, Ka, X and L satellite bands

• 120,000 square feet of secure telehouse and data center facilities

EMC Raisting Teleport and Data Center

Global CoverageIn compliance with the strictest

security standards worldwide, EMC’s three

teleports are strategically located enabling

seamless global network coverage


EMC Infrastructure

E M C 5 A YA H S AT 1 A

32m diameter antenna 32m diameter antenna

EMC Raisting - Germany EMC Raisting - Germany


EMC Infrastructure

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EMC Own Facilities: Teleports and Datacenters

EMC Raisting - Germany





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EMC Raisting Technical Summary

• Access to 22 large antennas from 32m to 11m

• Five geographically redundant fiber access from multiple carriers

• Ideal location in central Europe surround-ed by the Alps

• Coverage of the Americas, Europe, Africa, Middle East and Asia using all major satellite operators

• Support C-Band, Ku-Band, X-Band, Ka-Band and L-Band

• European landing rights for all major frequency bands



EMC Infrastructure EMC Own Facilities: Teleports and Datacenters


Raisting Data Center

• 120,000 square feet of secure telehouse and data center facilities

• Redundant power supply, redundant generators and redundant uPS systems

• 24x7 monitoring and control

• Ideal location for ensuring business continuity and disaster recov-ery, in a region home to Germany’s major national and international Fiber Backbone ring

EMC Infrastructure

Raisting Data Center Facility

Raisting Battery Room # 3Raisting Equipment Room # 5Raisting Generator Room # 3


ÚEMC US Teleport and Data Center (Kapolei, Hawaii)

• Strategically located in oahu, Hawaii, EMC Kapolei provides EMC’s customers with a direct connection between the united States and Asia for private data networks, IP trunking and video content distribution combined with redundant terrestrial connectivity to the united States, Australia, Hong Kong, China and Japan.

• 2.7 acres of secure telehouse and Data Center facilities with six earth stations and the ability to link both the Americas and Asia with state of the art satellite connectivity.

• As EMC’s Asia-Pacific gateway, this teleport, along with EMC teleport facilities in Germany and the uK, allows EMC to offer a continuous global C-band footprint to all continents and oceans as well as Ku band coverage in North and South America, the Gulf of Mexico, the Bering Sea and the Aleutian Islands.

Strategicallylocated in oahu, Hawaii, EMC Kapolei provides

EMC’s customers with a direct connection

between the united States and Asia-Pacific



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EMC Infrastructure

EMC Kapolei - USA

EMC Kapolei - USA

EMC Kapolei - USA


Ú EMC UK Teleport and Data Center (Redditch)

• Situated in the heart of the uK, 15 miles (24 km) south of Birmingham, EMC’s teleport in Redditch is co-located within the AT&T’s major uK node.

• 3 C-Band earth station antennas and fully equipped Data Center capability.

• EMC’s fully managed antenna infrastructure in Redditch provides global reach for corporate data networks, content distribution, IP connectivity, disaster recovery and a wide range of teleport services for telecom and satcom industry providers.

• EMC Redditch Teleport is the Disaster Recovery Facility for Raisting.

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EMC’s UKTeleport in Redditch is co-located

within the AT&T’s major uK node


EMC Redditch - UK EMC Redditch - UK


EMC Infrastructure

EMC’s MPLS Satellite and Terrestrial Network TERRESTRIAL INFRASTRuC TuRE

EMC Terrestrial Coverage: MPLS PoPs

• End to End Management

• Break and Fix all inclusive

• Full Mesh MPLS

• Circuit Portability with EMC infrastructure

• Fully integrated managed MPLS

• Availability of EMC UCNet™, SpeedNet™, HD Connect™ available

• EMC premium wireless licences 28, 26 and 10 GHz

• EMC own PoPs are equipped with EMC Zero Latency Technology

• 80% of Africa GDP covered with EMC own PoPs and local loops

• 95% of Middle East GDP covered with EMC own PoPs

uS *AlaskaHawaii *Puerto RicoBrazil *ChileColombiaArgentina *Ecuador

united Kingdom *Germany *FranceSwitzerland *BelgiumItalyBulgariaFinlandIreland

India * China * IndonesiaThailandPhilipinesTaiwanJapanAustraliaNew Zealand

Nigeria * South Africa * Egypt * Kenya * uganda * Tanzania * Ghana * Mozambique * Ivory Coast *

A M E R I C AE u R o P E A S I A A N D o C E A N I AA F R I C A A N D M I D D L E E A S T

MexicoPanama *PeruVenezuelaCosta RicauruguayuS Virgin Islands

NorwayPortugalRussiaSpainSwedenTurkeyPolandGreece


EMC Infrastructure

Satellite footprint

Fiber

EMC MPLS Terrestrial POPs

Regional Support Center

Teleport

Cameroon * Saudi Arabia *united Arab Emirates * Qatar *Bahrain *Kuwait *oman *Jordan * Pakistan * * EMC own PoPs

EMC Technology Advantages

owner of portfolio of patents and innovations make EMC’s offering unique and innovative.

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EMC Exclusive SatelliteFrequency RightsÚ Exclusive 4.5-4.8 GHz frequency rights on EMC 5A “Plan C” -bandÚ Frequency well suited for traditional VSATÚ Terrestrial, Maritime and Satcom on the Move for Emergency Response Ú ITu supported frequency allocation in C-Band for 90cm ultra Small terminals

E M C 5 A

Key Portfolio of Patents in the uSA,

Europe and Japan




EMC Terrestrial PTP and PMPFrequency rightsÚ Premium 28 GHz bandwidth allocation in emerging marketsÚ Frequency well suited for new broadband applicationsÚ Fully licensed spectrum in key emerging marketsÚ Support of Metro Ethernet, MPLS, IPLs, and other broadband applications

EMC BW BoosteruS Patent No. 7,522,877

Ú Bandwidth reutilization of TX and RX for Bandwidth savings

EMC VMS (Video Managed Services)Ú Proprietary uS Patent Pending Ú Dynamic allocation of bandwidth in support of EMC’s Video Managed Service solution Ú Solution reduces bandwidth requirements resulting in greater affordability for HD and telepresence global implementation

EMC Zero Latency ArchitectureÚ Proprietary uS Patent Pending Satellite architecture to deliver the fastest Internet experience available using EMC’s Fast Ethernet connectivity and EMC SpeedNet Browser.

EMC Power BoosteruS Patent No. 7,907,894 | uS Patent No. 7,729,657

Ú Power enhancement to allow ultra small terminals to transmit and receive in C and Ku-Band frequencies

ETSI 26 GHz Band

ETSI 28 GHz Band

24.5 GHz

27.5 GHz

25.557 GHz

28.5565 GHz

25.445 GHz

28.4445 GHz

26.5 GHz

29.5 GHz

896 MHz64 Channels of 14 MHz

Downlink


Downlink

1,008 MHz FDD spacing

1,008 MHz FDD spacing


uplink


uplink



EMC Satcom Technologies GmbHEMC Satcom’s flagship product, the NRS Technology is based on EMC Satcom’s patented Noise Reduction System Technology enabling an average of 30% and up to 50% savings in satellite MHz by using its state of the art carrier cancellation capability to save inbound MHz by cancelling the outbound carrier/s.

The NRS Product Suite features:• NRS NODE - for SCPC networks• NRS rNODE - for the remote side in SCPC networks• NRS RAY - for DVB-RCS/TDMA networks• NRS SECTOR & iSECTOR - for large SCPC links either station kept or inclined orbit

Features & Benefits:• Hub only requirement - where there is an 8dB power density dif-ference (existing or obtainable) between the hub antenna and the remote antenna carrier cancellation is achieved with an NRS in the hub only.• Modem & modulation type open - works with any type of existing modem allowing modem investment to be maintained• Link symmetry open - works with any combination forward & return Mbps link size*• Link tolerance in inclined orbit links - works in inclined orbit links &networks up to 6 degrees of inclination• C, Ku, L, S and X-band operation - flexible to any satellite band• Cancellation from 1MHz to 72MHz - applicable to any size link• Cancellation in 36MHz, 54MHz & 72MHz - covers any transponder size with a single unit• Operational in IF-70, 140 and L-band - works in any RF chain• Multicarrier cancellation - one NRS can cancel up to 30 outbound carriers with a single unit (NRS NoDE)Depth of dB cancellation - over 35dB allowing carrier cancellation more efficiently in more networks• Works with all brands of TDMA/DVB-RCS hubs - allows MHz to be

saved whatever the brand of TDMA hub being operated

*antenna at each end of the link must be under the same satellite beam

The NRS Technology eliminates the need for separate satellite capacity in the forward and return channel by enabling both direc-tions of transmission to share the same satellite bandwidth capacity. The NRS Technology can be installed at existing sites without the requirement to change the current modem and ability to handle multiple outbound carriers and unlimited inboundcarriers up to the size of the aggregate of outbound cancellation within a single NRS unit.

Additionally, by combining the NRS NoDE with the EMC Satcom Altitude SCPC modem even further oPEX and CAPEX savings, un-matched in the market today, are achievable.

EMC Manufacturing & System Integration

An EMC Company



The NRS technology has three different versions designed for different types of satellite links and networks:

NRS NODEDesigned for SCPC networks either for Hub only or for Hub and remote (NRS rNoDE) installations where the hub antenna and the remote antenna have a greater than 8dB difference or as a hub and remote installation with one NRS NoDE at the hub and one NRS rNoDE in each remote. up to 30 outbound carriers can be managed by a single NRS NoDE at the hub covering the full transponder or satellite MHz lease.

NRS NoDE: Case StudyWith a network heavily dependent on satellite, the African opera-tor’s subscriber growth was constrained by the high cost of satellite capacity on a per TRX basis at each BTS. With NRS NoDE installed at the hub the MHz allocated for the inbound were saved and the operator in growing the network was able to incorporate the saved MHz onto the outbound allowing for a 55% network growth with-out purchasing any additional satellite capacity.

NRS RAYDesigned for TDMA star networks as a hub only installation, the NRS RAY works with all leading brands of DVB-RCS/TDMA hubs allowing the inbound allocation of satellite MHz to be saved.

NRS RAY: Case StudyThe mobile operator in Asia was faced with a mandate from the government to provide universal service to remote communi-ties with no current mobile service. With demand predicted to be less than a single TRX at each new BTS the solution required the opex to be ultra low in order for each site to be EBITDA positive. By combining the NRS RAY with a well known TDMA hub the operator was able to achieve an low opex making the project commercially feasible by using 30% less MHz than would otherwise be required.

NRS SECTOR AND ISECTORDesigned for symmetrical SCPC/SCPC point to point links such as STM-1s, allowing the circuit to operate in a single transponder.

NRS SECToR: Case StudyThe Asia-Pacific based telecommunication company was operating an STM-1 using two 72MHz transponders. By implementing the NRS SECToR at each end of the link this allowed the 155/155Mbps to be run inside a single 72MHz transponder. As a result this saved the operator over $2million a year in transponder costs.

NRS NODE NRS RAY NRS SECTOR

EMC Satcom Altitude SCPC Satellite Modem


our latest generation high performance 70/140/ L-Band Satellite Mo-dem, the EMC Satcom Altitude, is the industry’s most sophisticated modem in its class. The EMC Satcom Altitude is unmatched by any other modem for BER performance, fast acquisition, low latency and total power/bandwidth optimization.

Ú EMC Satcom Altitude Highlights

• New Flexible LDPC with Multiple Block Sizes• 1.2 kbps to 29.5 Mbps, 1 bps steps• BPSK/QPSK/oQPSK/8PSK/8QAM/16QAM• Viterbi, TCM, Reed Solomon, Turbo Product Codes• Most TPC Code Rates and Block Sizes Available• Compatible with other Modem Manufacturers• Ethernet IP Data Interface with Linux based SnIP provides Bridge or Router IP Modes• Easy Feature upgrades by Key Codes• Lowest Latency, <15 ms at 64 kbps ¾ QPSK• Standard IBS Multiplexer, Async overhead Channel, AuPC and Remote Modem Control• Typical acquisition time of 315 ms at 9.6 kbps QPSK, 71 ms at 64 kbps QPSK.• Tx output Power Range of 40 dB, +5 to –35 dBm• optional Ethernet Remote Control Interface• Legacy Compatible• Built-in 1:1 Redundancy

Ú FEC Options

FEC types include Viterbi, Trellis, Reed Solomon, Turbo Product Codes (both 4K & 16K block sizes) and the most Flexible LDPC on the market today.

In addition, the EMC Satcom Altitude has the largest selection of code rates and block sizes. Available LDPC block sizes include 256, 512, 1k, 2k, 4k, 8k & 16k.

Ú Performance

Sophisticated digital signal processing eliminates all on board physi-cal adjustments and provides performance within 0.3 dB of theo-retical. EMC Satcom’s unique DSP design also delivers the world’s fastest SCPC carrier acquisition.

Ú Key Enabled Upgrades

The EMC Satcom Altitude can be upgraded via front panel key codes. upgrades are simple to implement and are available in preconfigured feature versions, which offer a variety of options for modulation, FEC and data rates up to 29.5Mbps.

Ú Redundancy

EMC Satcom Altitude Series modems come with a built-in 1:1 re-dundancy feature that can be enabled through the front panel and requires only a few external cables and power splitters.

Ú Front Panel & Diagnostics

The modem front panel provides a backlit LCD display, full keypad and LED indicators for monitor and control of all modem parame-ters. The EMC Satcom Altitude also has advanced monitor and BERT functions available to the user for quick field diagnostics.

EMC Technology Advantages EMC Manufacturing & System Integration

EMC Satcom Altitude SCPC Satellite Modem

Lowest latency satellite modem in the market

EMC Fully ManagedConnectivity ServicesTurn key network management and service provision for Enter-prise, Governments, NGos and Telecommunication companies.

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EMC Fully Managed Connectivity Services


EMC provides a proven, all inclusive, managed connectivity solution that includes a 100% managed services and a Service Level Agree-ment on the application layer.

EMC’s Satellite and Terrestrial MPLS offer is based on hybrid solution using both terrestrial service as well as satellite based solutions. EMC’s Managed Services include a comprehensive set of connectiv-ity and managed services in full compliance will all technical and financial aspects of our customers’ requests and needs.

Ú EMC’s offering for Fully Managed Services include:

• VSAT and/or Terrestrial MPLS circuits• Fast Ethernet (ISP on the Sky)• Router and Security Management• Video on Demand/Backup bandwidth on demand (EMC HD Connect™)• Firewalls management• Managed IPSec VPN Service• Global operation Center with a 24x7x365 support• Licensing, installation and all related preventive and corrective maintenance • Web Based Monitoring and Control tool (my EMC Link)• on Net Voice• off Net Voice• on Net Video• off Net Video• Shipping• Management of Customs Clearance• License Acquisition• Corrective Maintenance• Spare Parts Management• Guaranteed SLA and MTTR


EMC Managed Connectivity Services

Ú EMC End to End Service Level Agreement for its Fully Man-aged Connectivity Services

• Guaranteed 4 hour repair of all failures that can be resolved remotely and guaranteed 8-48 hours mean time to repair for on site maintainance (available on a Global Basis).• All EMC Field Engineers will be properly equipped with necessary test and installation equipment along with spare parts• Preventive maintenance • unlimited corrective maintenance• Visa, travel and transportation for EMC Field Engineers• A full stock of satellite network equipment spare parts is stored at the depot that supports the region within which the customer outstation is located.• Yearly circuit availability according to the Availability Level• Bit Error Rate (BER 10-9) using C-Band capacity.• 24/7 monitoring and help desk support Monitoring capabilities: EMC uses a comprehensive monitoring system that allows the tracking of the operation of every single component of the Earth Station and the network, including power input and power status, which translates into a substantial reduction in troubleshooting and restoration times.

Ú EMC Managed MPLS Service Overview

EMC MPLS is a network-based solution that is enabled by Multipro-tocol Label Switching (MPLS). EMC MPLS service enables Customers to build an application aware, network-based Multiprotocol Label Switching virtual private network to link locations and efficiently transmit applications such as voice, ERP and video over a single connection. EMC MPLS enables us to offer a world class global network based MPLS VPN with options to add on the features that customers want, when they want them without having to migrate between different VPN services.

Supporting EMC’s uS IP/MPLS network and partner network is its robust physical layer infrastructure. The EMC MPLS Network experiences less than 1% packet loss due to the careful manage-ment of capacity. utilization is carefully monitored and capacity is augmented based on traffic utilization, not based on an overbooking ratio. All EMC MPLS nodes are protected by dual uninterruptible power sources, including both battery backup and emergency diesel generators. In addition a robust disaster recovery scheme is tested regularly to ensure that all components work in the event of a power failure.

World Class Global Network EMC MPLS offers a world class

global network based MPLS

Private Network

EMC currently provides services to more

than 1200 customer’s locations in Africa

Ú EMC Fast Ethernet

EMC has developed Fast Ethernet, a patent pending technology that enables a a next generation Internet that is better, more secure and faster. This new EMC exclusive technology delivers speeds up to 100 Mbps directly to the customer wherever they are located. Fast Ethernet allows and guarantees downloads 10 times faster than a 2Mbps dedicated terrestrial link. This service is ideal for software distribution, traffic balancing, video broadcast, back-up or business continuity, internet access and broadcasting applications.

Internet traffic consumes around more than 90 percent of the existing communication channels around the world and broadband is limited in geographical coverage and performance and is not consistent in quality even in some of the most developed countries like uSA and Japan.

In emerging markets the situation is even worse where local Inter-net exchanges are not available and web pages or corporate data centers are hosted in different and remote continents making the WAN a limiting factor for the Internet performance. Every second the same content from the Internet is sent thousands or some time millions of times each time utilizing a communication channel and filling them of unnecessary redundant data in an inefficient way us-ing inefficient legacy protocols and inefficient web page structures coming from decades ago, from the beginnings of the Internet.

The insecurity and management resources of Internet based links add another layer of complexity to the current use of the Internet in particular for multinationals operating in hundreds of countries making Internet based connections difficult to maintain and oper-ate requiring hundreds or thousands of firewall systems that make the connections even more inefficient.

Multimedia, HD video, IPTV, the new adoption of 3D, the increasing usage of the Internet to access files, emails attachments and videos hosted on the cloud and the convergence of Voice, Video and Data services via the Internet does not stop and continue to drive more and more Internet traffic that requires a better Internet that can be accessed in an efficient, seamless, more predictable and secure way anywhere in the planet.

More and more Enterprise customers are seeing the great value of combining EMC Fast Ethernet with their existing EMC satellite links, EMC terrestrial Links or EMC’s 3rd party links since the bandwidth delivered by EMC Fast Ethernet is unprecedented.

Better, secure and faster EMC Fast Ethernet can be accessed in an

efficient, more predictable and secure way

anywhere in the planet in a seamless way


EMC Managed Connectivity Services EMC ISP on the sky

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EMC Managed Connectivity Services

Ú myEMC Link

myEMC Link is a tool developed by EMC which provides customers a central location under a single account with the option to main-tain regular supervision of the terrestrial and satellite operational configurations. The tool was built to offer EMC customers easy access, real-time relevant information that can be updated by both the customer and EMC.

Each customer receives its own confidential user Name and Pass-word that will grant them access to the site. The site will provide direct access to the EMC Trouble Ticketing System and review status of any ticket opened within one year, select range of dates or review opened and closed tickets.

Customer can also select to access to the Network Monitoring Service, where they will be able to follow up on key SLA features like signal latency, information rates, jitter, packet loss, availability and traffic utilization. myEMC Link allows the customer to see the EMC Monitoring System by connecting online. Latency or RTD (Round Trip Delay) is shown in the system. The routers will be configured to enable IPSLA protocol which will perform specific tests collecting status health of the circuit to the edge router. This tool will pool each remote unit through SNMP protocol and the information will be treated in a separate Monitoring VLAN, not affecting corporate traffic. Param-eters that will be able to be monitored are as follows:• Bandwidth utilization• RTD• Packet Loss• Jitter

myEMC Link Management Suite

ÚAdvantages:

• Located within EMC’s main teleport facility in Raisting, Germany. Clients have direct access to the information they require in a secure and reliable manner.

• The client avoids the expense of setting up a second physical structure and the maintenance costs associated.

• The facilities are available 24/7 on a moment’s notice with sus-tained communications and uninterrupted power supply.

• Sustaining a solid business continuity plan can help our clients meet regulatory compliance and secure new business opportunities.

• Depending on insurance coverage, emergency operational expenses may be covered by the client’s insurance policy. In some cases, implementing a sound business continuity plan may reduce insurance costs.

• The operational process allows for centralized management with one point of control to ensure all procedures are followed in accord-ance with the organization’s BC/DR plan.

• For collocation clients, the main server can be protected in a se-cure facility with direct and remote access. This allows remote users to safely access applications via secure Internet connections.

• Due to the surrounding Alps, the area is naturally protected against climatic or atmospheric impacts.

• The availability of three access security levels ensures the safeguard of classified information.

• In cases of crisis, IT personnel can focus on system management instead of reinstalling and managing individual end-user desktops. This results in a faster operational turnaround and reduces negative impact to the organization.


Business continuity hinges on key management decisions necessary to maintain the functionality of a company. In cases of unplanned events, such a terrorist attacks, devastated war zones, natural disas-ters, or any disruption to business operations, a company’s manage-ment team must ensure that key personnel will remain operational along with its information infrastructure.

Remaining operational during a disaster makes the difference between financial sustainability and extensive losses. An organiza-tion that has an effective and well-tested business continuity plan is more likely to make the right decisions in the first few hours of a business interruption and to subsequently undertake the best actions to limit the impact on its financial position. It has a better chance of incurring significantly less additional expenditure at the time of a disruption.

EMC Disaster Recovery Solution provides a complete work environ-ment within EMC the Raisting Teleport premises, set in an ideal loca-tion for ensuring business continuity. Surrounded by the Alps and located one hour from Munich, this region is home to Germany’s major national and international Fiber Backbone ring.

EMC Disaster Recovery Solution

ÚCollocation Service

The client has the option to house its servers in a secured cabinet, cage, or private suite within EMC’s Raisting teleport facilities. EMC’s standard collocation service ensures that key client data will be safe and ready for immediate access on demand.

ÚKey benefits

• Secured Infrastructure with Raised Floor Air Conditioning• uninterrupted and Redundant Power Supply• Tier 1 Multi-Carrier Connectivity• Direct Access to Client Data• Remote Hands Support

Avoid theexpenseof setting up a second

physical structure

EMC End userApplication ServicesFast, globally available and secure Internet, HD Video and unified Communications for Enterprises.

EMC

End

use

r App

licat

ion

Serv

ices


EMC End user Application Services

EMC SpeedNet™

By combining its patented pending EMC SpeedNet™ browser and EMC Zero Latency infrastructure, EMC provides the fastest available internet experience to any place in the world.

Ú Benefits of EMC SpeedNet™

• Superior performance in all latency conditions from 50 Msec to 850 Msec

• Drastic reduction in the number of security points and firewalls• Significant speed improvement with a guaranteed 100 Mbps download speed• Secure access for public and private cloud services• Simple login access to EMC Added Value Services (ucNet3, HD Connect, VoIP, IM)• Makes EMC Satellite links deliver the fastest Internet experience available in the market

FA

STEST



EMC End User Application Services

EMC Zero Latency PlatformThe World’s fastest Internet experience - Available WoRLDWIDE

FA

STEST




Download and View Time Based on a 20 MB File

Type of Linkby Latency MBps

Time to open and View a 20 MBcorporate document

EMC SpeedNet“Zero Latency” EMC Satellite

50 Msec“In Country” terrestrial Non EMC Link

200 - 380 Msec“Inter Continental” terrestrial Non EMC Link

100 - 180 Msec“Inter Country” terrestrial Non EMC Link

850 - 1200 Msec“TDMA overbooked” satelliteNon EMC Link

3 Seconds

105 Seconds

165 Seconds

126 Seconds

256 Seconds

100

1.5

1.5

1.5

1.5

Fastest Available Internet ExperienceCombined with EMC Zero Latency infrastructure,

EMC SpeedNet™ provides the fastest available

internet experience to any place in the world

100 Mbps



A guaranteed 100 Mbps download speed allows an EMC SpeedNet™ user to download files from the cloud almost 100 times faster than from any other Internet service, either terrestrial or satellite.

EMC Zero Latency Architecture



Typical Computer user Interface



FA

STEST




HD on Demand

By 2014 video traffic will represent 60% of all global enterprise communications. Pressure on organizations to lower costs, become more efficient, lower carbon emissions, and globalization trends make HD video services a necessity and not a luxury item for global enterprises. HD and 3D Video over satellite outperforms terrestrial based services in Europe and the uS by a significant margin.

EMC HD Connect™ is the first and most competitive globally avail-able HD/Telepresence service based on Video on Demand. HD Connect™ offers TV Broadcast HD quality for all locations and office sizes, favoring collaborative and friendly work environments.

Built with carrier class premium equipment from Cisco/Tandberg and fully compatible with all major video conference equipment, HD Connect™ is fully integrated to myEMC Link Monitoring and Control tool. HD Connect™ is also fully integrated to major desktop unified Communication platforms from Cisco and Microsoft. It is an easy to use system that does not require a scheduling system.

EMC HD Connect™ Infrastructure and Services

Ú EMC HD Connect™ Key Infrastructure Components

• EMC Patent Pending VMS (Video Management System): TV HD Quality Broadcast central infrastructure located at EMC Data Centers and Teleports• EMC Patent Pending MPLS on Demand: EMC on Demand connec-tivity to support TV broadcast HD quality at 2 Mbps, 4 Mbps, 8 Mbps and 16 Mbps MPLS connections on demand• EMC C20 End Point: Cisco/Tandberg HD video conferencing equip-ment and EMC VMS firmware• EMC MPLS, IP and ISDN Gateways: Transit points at EMC Data Cent-ers to connect to non EMC MPLS, IP and ISDN networks



Legacy Terrestrial unicast vs. EMC VMS Multicast



Legacy Terrestrial unicast vs. EMC HD Connect™

Legacy Terrestrial unicastHD/Telepresence Services

New EMC HD/ Telepresence Connect Video on Demand

Reach

Cost p/viewer

Quality

one Vendor Service

Infrastructurecost p/office

Full Global Management

Everywhere at land, sea and airOnly when MPLS or IPL are available

Broadcast satellite flat costProportional to # of viewers

Most affordable cost per office on a global basis

Requires MPLS or IPLS in every office making it expensive and not globally

feasible

HD TV broadcast qualityeverywhereVaries and not predictable

YesNo

YesNo

HD on Demand

Virtualize your travels



Type of HD Video Calls



Type of Rooms

HD on Demand



Integration EMC uCNet simplifies and integrates

in one platform all communication

environments of an organization with

EMC’s QoS-CoS network architecture

EMC uCNet™ is EMC’s unified Communications platform. It simpli-fies and accelerates the integration of communications systems with business applications. EMC uCNet™ allows organizations to streamline collaboration and other people-dependent processes by unifying all communications environments into one single tool. EMC uCNet™ provides one single client experience for Instant Messaging, Presence, VoIP Conferencing and Video Conferencing that is simple to use and fully integrated to EMC QoS-CoS Network Architecture.

EMC uCNet™ is an evolving communications technology architec-ture which automates and unifies device communications within an organization. From each person’s computer or smart phone, any uCNet™ user can generate calls, virtual conference rooms, video conference, instant messaging dialogues with one or more users, knowing the status of all the persons in their contact list, or access to any of outlook functionalities.

EMC uCNet™, unified Communications Platform

Ú Main Benefits of EMC UCNet™:

• optimization of business processes

• Enhancement of human communications within an organization

• Management flows of communications

• Elimination of device and media dependencies

• Reduction of costs

• optimization of productivity

• Improvement of customer service

EMC uCNet™ have extended functionalities to EMC SpeedNet™, EMC’s own super high speed Internet browser, allowing uCNet™ users to experience a higher speed experience than with any other unified Communications platform.



Ú Features

user PresenceuCNet™ users can create their own contact list. The system will show the presence status of each of the contacts

Instant MessaginguCNet™ presents an robust Instant Messaging Platform that is scal-able to handle thousands of users and can be interconnected with other networks like Gtalk and Microsoft MSN.

Calling an online ContactWhenever a contact is online, any uCNet™ user can call him or her from the screen. Calls can be made in the network or to a phone number outside of the network.

Call ConferenceA uCNet™ user can call several of the contacts on his or her list, and create a conference call

Conference RoomThe Conference Room is an innovation of uCNet™. Any EMC uCNet user can set up with a few steps a conference room that allows up to 20 users simultaneously. This feature also enables to mute, kick or unmute users in the conference. A user can also set up which of the people in the contact list should be called at a specific time during the conference.

outlook Integration and Link 2010A uCNet™ user can access information from outlook to create the initial Contact database.

uCNet™ can be used both from a computer or a smart phone. Functionalities can be deployed either by a regular keyboard and/or mouse, by a touchscreen system.

uCNet™ allows a user to communicate to anyone using the same platform (on-Net) as to anyone outside the platform (off-Net)

About EMC Emerging Markets Communications (EMC) is a premier provider of hybrid global satellite and terrestrial communications. utilizing a high quality, fully managed network, EMC offers private end-to-end satellite and terrestrial solutions in more than 140 countries. EMC specializes in meeting the diverse communications needs of its customers, which includes oil&Gas, Telecom, Financial Institutions, Global 2000 companies and Large Intergovernmental organizations including united Nations. A uS-based company with its HQs in Florida, EMC is powered by its network of strategi-cally located, wholly-owned support centers (Argentina, Germany, Kazakhstan, Russia, uK, Thailand, uAE, uS, Kenya, Angola, Nigeria and Senegal). EMC operates three wholly-owned teleport facilities in uSA and Eu, which are equipped with 11 to 32m C, Plan C, Ku, Ka, L, and X-band antennas, as well as 120,000 sq ft of highly secure disaster recovery and business continuity infrastructure. our QMS is ISo 9001-2008 certified. www.emc-corp.net

EMC HEADQuARTERS

SALES AND CuSToMER RELATIoNS

777 Brickell Avenue, Suite 1150

Miami FL 33131, uSA

T. +1 305 539 1358

F. +1 786 425 0679

GLoBAL oPERATIoNS CENTER

uSA toll free: +1 800 383 7137

uSA: +1 305 421 6494

Germany: +49 (0) 880 774 4180

uK: +44 (0) 203 014 7605

Argentina: +54 11 5032 2180

Kenya: +254 20 273 5296

EMC LATIN AMERICA

ARGENTINA

Tte. Gral. J. D. Perón 949, 14th Floor

Buenos Aires, C1038AAS, Argentina

T. +54 11 5032 2100

F. +54 11 5032 2130

SuPPoRT CENTERS

Brazil

Panama

Costa Rica

urguay

Peru

EMC MIDDLE EAST

uNITED ARAB EMIRATES

P. o Box 120438,

Dubai, united Arab Emirates

T. +971 4 2619492

F. +971 4 2619496

SuPPoRT CENTERS

Saudi Arabia

Qatar

Bahrein

EMC AFRICA

KENYA

Kenya-Re Towers, Ground Floor

upper Hill, off Ragati Road

Nairobi, Kenya

T. +254 20 2733233/45/46

F. +254 20 273 3242

SENEGAL

Immeuble ACEP

N° 3077, Amitié 1 X Bourguiba

4eme Etage, B4

DAKAR - SENEGAL

PoSTAL CoDE: 13022.

T. +221 33 825 3800

SuPPoRT CENTERS

Angola

Nigeria

Ethiopia

South Sudan

uganda

Tanzania

Egypt

South Africa

Cameroon

EMC EuRoPE

GERMANY

Hofstätter Weg 1

82399 Raisting, Germany

T. +49 (0)8807-74-0

F. +49 (0)8807-74-4109

uNITED KINGDoM

Ravensbank Drive

North Moons Moat

Redditch,Worcs B98 9AY, uK

T. +44 2030 147600

F. +44 2030 147609

EMC ASIA

KAZAKHSTAN

85-74 Minbayeva Street,

Almaty 050057, Kazakhstan

P.o. 480012

T. +7 705 201 5051

THAILAND

59/63 Sukhumvit 26 (Soi Aree)

Arpboon Building

Klongtoey - B.P.10110

Bangkok, Thailand

T. +66-2 258-5278

F. +66-2 661-2846

INDIA

71&72 Anrich Industrial Estate

IDA Bollarum

Medak Dt., AP-502325

India

T. +91-845 827 9320

F. +91-845 827 9320

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of Emerging Markets Communications Inc. The information contained herein may be changed without prior notice. Emerging Markets Communications, as well as its respective logos, are trademarks of Emerging Markets Communications Inc. All other products and services names mentioned are the trademarks of their respective companies. Data contained in this document serves information purposes only. The Quality Management System of Emerging Markets Communicationsis ISo 9001-2000 certified.

Quality Management SystemCertified by IRAMStandard ISo 9001-2000IRAM-R.I. 9000-1670

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