Emergency

Communications

Director Career Opportunity

Illinois Quad Cities Consolidated Dispatch Center City of East Moline • Village of Milan • City of Moline • City of Silvis

SALARY RANGE:

$82,500 - $112,500 (Starting salary commensurate with experience and qualifications)

APPLICATION DEADLINE:

April 13, 2017 by 5:00 PM

APPLY ONLINE:

www.moline.il.us A resume and cover letter must be attached to your online application.

DIRECT QUESTIONS TO: Alison Fleming

Human Resources Manager

619 16th Street

Moline, IL 61265

afleming@moline.il.us

Phone: 309-524-2068

NEW CONSOLIDATED DISPATCH CENTER The State of Illinois legislature has directed that the number of

Public Safety Answering Points (PSAPs) in a county be reduced.

As a result, the Cities of East Moline, Moline and Silvis and the

Village of Milan have entered into a joint venture to create the

Illinois Quad Cities Consolidated Dispatch Center, also known as

QComm911.

Currently, the City of Silvis and the Village of Milan run individual

dispatching centers. The Cities of East Moline and Moline have

operated a combined dispatch center for nearly 20 years. This new

consolidated dispatch

center will combine

services for all

4 municipalities and

will be housed in the

Milan Municipal

Building, located at

405 East 1st Street,

Milan, IL.

QCOMM911 Because QComm911 is in the midst of being legally established,

the successful candidate will initially be an employee of the Village

of Milan, with each city contributing towards costs on a pro rata

basis. Moline Human Resources is coordinating recruitment efforts

for this position. Additionally, a study is underway to determine

staffing levels and provide recommendations for the organizational

structure. The Director will serve a key role in establishing this new

center, as well as directing the design of the office space and

assisting with contract negotiations to bring existing unionized

employees from the 4 municipalities into this new entity.

QComm911 will provide dispatching services for police, fire and

EMS personnel in each of the cities to include transferring calls to

private ambulance companies for cities that do not provide those

services in-house. As the Quad Cities is a major metropolitan area

with many smaller communities in the surrounding region, it is

anticipated that additional entities may contract with QComm911 to

provide them with some or all of the same services.

THE POSITION The Director will report to an 8-member board, comprised of

2 representatives from each of the 4 municipalities.

The successful candidate will

provide leadership, management

and oversight to the Illinois

Quad Cities Communications

Center, serving East Moline,

Milan, Moline, Silvis and other

districts or municipalities with

which the Center has contracted.

The Director will also be responsible for planning, developing,

implementing and coordinating emergency communication policies

and procedures, communication and system needs and preparing

and administering the Center's budget.

Examples of Duties

(See job description for full list)

Plan, direct, coordinate and manage

the operations of Center to provide

computer aided dispatching services

for law enforcement, fire and

emergency medical services.

Draft, implement, explain and

enforce policies, procedures and

labor agreement provisions for

e m e r g e n c y c o m m u n i c a t i o n

operations and staff.

Review analyses of activities, costs,

operations and forecast data to

determine Center’s progress toward

stated goals and objectives and

report findings to the Board.

Manage and develop contracts to

provide dispatching services to outside jurisdictions.

Oversee equipment and technology needs of the Center, to

include managing maintenance contracts and planning for future

improvements.

Hire, transfer, suspend, lay off, recall, promote, discharge, direct,

evaluate, reward and discipline employees; adjust employee

grievances; or recommend any of these actions.

Work with the Board to prepare and implement Center’s

strategic plan to ensure progressive movement toward short-term

and long-term goals and objectives. Qualifications

Bachelor’s degree or equivalent from an accredited college or

university in Criminal Justice, Public Administration, Business

Administration or other related field and six (6) years progressively

responsible experience in emergency communications dispatching,

including three (3) years progressively responsible supervisory

experience in the public safety and/or local government field; or

any equivalent combination of training and experience which

provides the required knowledge, skills and abilities.

Valid LEADS certification within six (6) months of hire. Valid

Emergency Medical Dispatch Certification within six (6) months of

hire. Valid Illinois driver’s license or equivalent.

Full job description is available on the City of Moline’s website.

QComm911 • Emergency Communications Director

Apply online at www.moline.il.us • Equal Opportunity Employer