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Foundation Communities

Emergency Action Plan Community or Facility Name: North - CFC Community of Facility Address: 5900 Airport Blvd. Austin, TX 78752

Date Prepared: 7/12/2018

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NOTE: The Emergency Action Plan is an overview of a variety of emergency situations. The EAP serves to guide the actions of employees during an

emergency. Staff should refer to site specific Operations Manuals for additional details of “Safety and Security” procedures

Table of Contents: Page PHONE TREES…………………………………………………………..…………………..3-4

UTILITY CONTACTS…………………………………………………………………………...5

ACCIDENT & HAZARD REPORTING…….……...……..…………………….…...……..…6

MEDIA GUIDELINES……………………………………………………………………...…...7

EVACUATION PLANS & CRITICAL OPERATIONS………………………………………8

EMERGENCY DOCUMENTS…………………………………………………………………9

REPORTING & EVACUATING PROCEDURES…………………..................................10

MEDICAL EMERGENCY……………………………………………………………………..11

EMPLOYEE INJURY – WORKERS COMP PROCEDURES…………………………….12

FIRE EMERGENCY…………………………………………………………………………...13

SEVERE WEATHER & NATURAL DISASTERS……………………………………...14-15

WORKPLACE VIOLENCE.............................................................................................16

GUIDELINES FOR RECEIVED THREATS.……………………………………................17

BOMB THREATS/SUSPICIOUS PACKAGE….…………………………………………..18

BOMBTHREAT CHECKLIST.........................................................................................19

BIOLOGICAL HAZARDS…………………………………………………………………….20

EXTENDED POWER LOSS………………………………………………………………….21

GAS LEAK………………................................................................................................21

SEWAGE BACKUP…………………………………………………………………………...22

FIRST REPORT OF INJURY…………………………………………………………….…..23

GENERAL LIABILITY INCIDENT NOTICE …….……..…………………………………..24

PROPERTY LOSS NOTICE…………………………………………………………….……25

EMPLOYEE ACKNOWLEDGEMENT FORM……………………………………………...26

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EMERGENCY PHONE TREE FOR ON-SITE STAFF (USED TO COMMUNICATE EMERGENCY SITUATIONS TO STAFF ON-SITE – CALL 911 FIRST FOR EMERGENCIES!)

Name: Miriam JaimesCell: (512) 831-2068

Emergency Response Coordinator

Name: Jerry KeithleyCell: 512-762-7233

Senior Maintenance Team Lead

Name: Juan CamposCell: (512) 774-9560

Lead Maintenance

Name: Arianna AnayaCell: (310) 948-6900

Senior Enrollment Manager (ICT)

*Notify all ICT staff whom may be affected.*

ICT Staff

Name: Janet HerrgesellCell: 512-909-7728

Tax Services Manager

*Notify all tax staff whom may be affected.*

Tax Staff

Name: Jaime AyalaCell: (956) 693-0420

College Hub Coordinator

*Notify all college hub staff whom may be

affected.*

College Hub Staff

Name: Kori Hattemer Office: 512-610-4022Cell: (254) 493-4967

Director of Financial Programs

*Notify all South CFC staff whom may be

affected.*

South CFC Staff

Name: Susie GarciaCell: (269) 366-1572

CFC Navigator

DATE: 7/12/2018

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Name: Miriam JaimesCell: (512) 831-2068

Emergency Response Coordinator

Name: Vicki McDonaldOffice: 512-610-4033

Cell: 512-658-7265Director of Real Estate

Operations

Name: Julian HuertaOffice: 512-610-4013

Cell: 512-826-1616

Deputy Exceutive Director

Name: Walter MoreauOffice: 512-610-4016

Cell: 512-773-8257

Executive Director

Name: Joe Van WykOffice: 512-610-4009

Cell: 210-930-0727Communications Coordinator

(Media)

Name: Brandon LechnerOffice: 512-617-3045

Cell: 316-469-4785

Risk/Safety Manager

Name: Julie RoebuckOffice: 512-610-4034

Cell: 425-260-2026

Director of Human Resources

EMERGENCY PHONE TREE FOR MANAGEMENT (FAMILY PROPERTY - USED FOR AWARENESS AND/OR GUIDANCE)

DATE: 7/12/2018

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UTILITY COMPANY EMERGENCY CONTACTS

(For emergency situations, always call 911)

ELECTRIC: Company Name: City of Austin Phone Number: (512) 494-9400

WATER:

Company Name: City of Austin Phone Number: (512) 494-9400

TELEPHONE COMPANY: Company Name: SPECTRUM & TELEPHONE CONNECTIONS Phone Number: (855) 955-2999 & (512) 451-6101

ALARM MONITORING (Fire & Security - if applicable): Company Name: ADT Security Phone Number: (800) 238-2727 Account # and Password Acc#401478253 & Password: 3036

IT EMERGENCY CONTACT

Company Name: Complete IT

Phone Number: 512-674-4143

WEATHER RADIO

Is a Weather Radio Available? No

Date: 7/9/2018

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MEDIA GUIDELINES

Media Requests:

Please forward ALL media requests (print, TV, radio, etc.) to Joe Van Wyk. In order for the press to

be present at a FC property, Joe Van Wyk must be there.

Contact Information o Email: joe.vanwyk@Foundcom.org o Office Phone: 512-610-4009 o Cell Phone: 210-930-0727 o If you are unable to reach Joe, please call Donna Williams at 512-567-1880.

What to do when the media shows up unexpectedly:

If the media shows up at your property without notification, please let Joe know right away.

Reporters should not approach residents or staff for comments or to take videos or photos until Joe

arrives.

Let them know that we want to help them with their story, but we need our communication staff involved in the process. The media should feel welcomed at our properties, and we want to help them get what they need.

Please remind reporters that many of our residents have been through traumatic experiences and it

is our priority to respect their privacy.

Filming/photos outside of property:

The media may decide to videotape or take photos of FC properties while standing on public

property (the street or sidewalk). We can't stop them from doing this, so please don't confront them.

There’s nothing wrong with asking them what their story is about and letting them know that communications staff is on the way to assist them with telling that story. In other words, we have nothing to hide, we just want to help.

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EVACUATION PLANS

Evacuation route maps have been posted in each work area. Site personnel should know

at least two evacuation routes.

In event of an evacuation, staff should grab Emergency Action Plan binder, which should include the Mobility Challenged List (if applicable), essential property keys and other documentation to provide to emergency personnel.

Information Marked on Evacuation Maps/Plans: Emergency exits, primary and secondary evacuation routes Locations of fire extinguishers and first aid kits Fire alarm pull stations’ location (If applicable) Assembly Areas (Internal & External)

When to Evacuate: If remaining at your work site presents dangerous hazards If instructed by your supervisor or Emergency Response Coordinator If emergency response authorities indicate to do so If a building-wide fire alarm is sounding

CRITICAL OPERATIONS During some emergency situations, it will be necessary for some specially assigned personnel to remain at the work areas to perform critical operations. Personnel involved in critical operations may remain on the site upon the permission of the Designated Emergency Coordinator or supervisor. In case emergency situation will not permit any of the personnel to remain at facility, the Designated Emergency Coordinator or other assigned personnel shall notify supervisor.

List of Critical Operation Personnel:

Name Job Title Description of Assignment

Miriam Jaimes Emergency Response Coord. Provide communication and support.

Jerry Keithley SR Maintenance Team Lead Maintain physical aspects of building.

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EMERGENCY DOCUMENTS

1. Site Map

2. Water Shut-Off Map:

a. Located on first floor, refer to site map for exact location.

b. Turn valve to shut-off, no key required.

c.

3. Location of Essential Keys:

a. In the key box in office downstairs.

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REPORTING AND EVACUATION PROCEDURES

Types of emergencies to be reported by site personnel are listed below:

1. MEDICAL

2. FIRE

3. SEVERE WEATHER AND NATURAL DISASTERS:

a. EMERGENCY PREP KIT b. LIGHTNING c. TORNADO d. FLOOD e. HURRICANE f. EARTHQUAKE

4. WORKPLACE VIOLENCE

5. BOMB THREATS

6. BIOLOGICAL HAZARDS:

a. PANDEMIC / INFECTIOUS b. FOODBORNE ILLNESSES c. BLOODBORNE PATHOGENS STANDARD

7. EXTENDED POWER LOSS

8. ELEVATOR

9. GAS LEAK

*After all emergencies, employees should assess the situation for medical emergencies, property damage, etc. and notify 9-1-1 as needed. In addition,

accountability of the staff on-site should be reported to supervisors. *

The following pages dive into each type of emergency.

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MEDICAL EMERGENCY

1. Call 911 for all medical emergencies beyond first aid and be prepared to provide

the following information: a. Nature of medical emergency b. Location of the emergency (address, building, room number) c. Your name and phone number from which you are calling

2. If safely possible and trained in First Aid/CPR - perform basic lifesaving

techniques (CPR, etc.) prior to the arrival of professional medical help: a. Do not move victim unless absolutely necessary. b. For severe bleeding: Apply firm, direct pressure directly over the

wound. Use clean cloth or gauze if available and use personal protective equipment (gloves, etc.) to apply universal precautions.

c. For seizures: Turn the victim onto one side, move objects away from them, cushion their head if possible and stay with them until help arrives. Never try to restrict their movement.

d. Choking: Deliver five back blows (stand behind and off to the side. Bend person over at waist and deliver blows between person’s shoulder blades with heel of hand). Then, give five abdominal thrusts (known as Heimlich maneuver). Rotate between those 2 techniques until item is dislodged.

3. Notify your supervisor and document all injuries with photos: a. Be sure to capture the surrounding environment, any objects involved

and the person’s injury.

4. For FC Employee Injuries: a. Refer to the next page, and complete the First Report of Injury form

found at: N:\community\Public Access\HR Forms and Documents\Injury & Workers Comp or under the Forms section on the Safety website at: http://safetywithfc.weebly.com

Date: 7/9/2018

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MEDICAL EMERGENCY

(Employee Injuries – Workers’ Comp Procedures)

When an employee is injured while on the job: 1. The Employee must report the injury (regardless of severity) and the circumstances leading up

to the occurrence to their supervisor immediately. If the supervisor is unavailable, the supervisors’ manager should be contacted. The manager or supervisor should notify Human Resources and the Risk/Safety Manager of the injury as soon as practical.

2. If the employee needs professional medical attention, the manager or supervisor must

accompany the injured employee to the nearest Concentra Medical Center. Each supervisor & manager should know in advance where the closest Concentra facility is located for workers’ compensation injuries. Alternative clinics for hours outside of Concentra’s hours are: TexasMedClinic, NextCare and US HealthWorks.

3. A drug and alcohol test is no longer required due to a change in the law. If medical facility should ask, decline test.

4. The manager or supervisor should take a ‘First Report of Injury’ form to the facility to record the Doctor’s information. Please complete The First Report of Injury form and fax it to the Human Resources department and email it to the Risk/Safety Manager within 24 hours of the time the injury occurred.

5. If the injury is “first aid only” and doesn’t require professional medical attention, the manager or

supervisor still needs to complete the First Report of Injury form and fax or scan/email it to Human Resources and to Risk/Safety Manager within 24 hours of the time the injury occurred.

6. Any workers comp related bills should be sent to Human Resources at the main office

address. The business location (box 43 on the First Report of Injury form) is the property address.

Please contact Carole Richards if you have any questions related to worker’s comp procedures at 512

610-4011 or Carole.Richards@foundcom.org

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FIRE EMERGENCY

(Guidelines for Employees if a Fire is Discovered)

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Unit Fire Alarm/Smoke Detector Sounding?

Assess for heat, sounds, and other signs of a fire (smoke, etc.). For any signs of a fire, activate the fire alarm.

Call the Fire Department (911) and follow operator instructions.

Attempt to communicate with resident (phone, knock on door, etc.). Employees must NOT enter units if they smell smoke or hear the unit fire alarm/smoke detector.

The exact severity/location of the fire is unknown, and opening the door could intensify the fire.

The alarm could have intentionally been set off in hopes to entrap the employee.

Immediately Call 9-1-1 (Fire Department): a. Provide status of situation (fire location, injuries, etc.). b. Never assume the alarm monitoring company will notify 911 (technical failures can occur). c. Follow all operator instructions!

Activate Nearest Fire Alarm (if installed): a. Let the sound of the alarm continue! The fire alarm is notification for individuals to evacuate

building. b. NOTE: If there is no alarm, notify site personnel verbally (radio, phone, etc.) c. Property Management: Use Trumpia (email/text) to communicate with residents!

Extinguish the Fire - PASS: a. Only fight the fire if Fire Dept.’s been notified, fire is small/not spreading and evacuation is safely

possible. b. The fire extinguisher must be an appropriate type for the class of fire, you must be trained on how to

use it and you are comfortable with doing so. Remember PASS – Pull, Aim, Squeeze and Sweep!

Grab Emergency Action Plan Binder & Essential Keys for Fire Department! a. The binder may contain: site map, rent roll, student roster, mobility challenged list, etc. b. Provide requested keys/documents to the Fire Dept.

Remain Outside Until “All Clear” by Fire Dept.: a. Contact your Supervisor and Property Manager to provide an update of the situation. b. The Designated Emergency Coordinator/Trained Personnel must:

i. Take accountability of all staff on-site, include residents if severe emergency. ii. Take pictures and prepare proper documentation and (refer to supervisor). Incident

Report, Property Loss Notice (property damage). General Liability Notice (non-employee injuries), AND/OR First Report of Injury (employee injuries/worker’s comp)

Evacuate (provide guidance to residents)! a. Immediately evacuate to assembly area if not safe to provide guidance to residents during evacuation. b. Do NOT use elevators! Use nearest/safest exit to evacuate. Test doors for heat before opening them. If

smoke exists, crawl/stay low. c. If safe to do so, provide guidance to support evacuation of residents/visitors. Remain visible and near

main entrance. If more than 1 employee is present, strategically spread out and remain near exits. d. Mobility impaired employees: safely assist employees in evacuating to a safe location. e. Mobility impaired residents: Advise them of 2 options for them to decide.

iii. Shelter-in-place and limit smoke exposure by placing a towel underneath their door. iv. Horizontally relocate to the nearest stairwell if designed as a fire-proof structure

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SEVERE WEATHER AND NATURAL DISASTERS

Employees and supervisors should constantly and consistently monitor weather conditions. Check NOAA weather reports (weather.gov), local television, radio, and emergency notifications regarding severe weather. If weather hazards exist, reschedule tasks to avoid being caught outside in hazardous type conditions. Be prepared to follow instructions provided by supervisor and/or designated Emergency Response Coordinator. Always comply with local emergency responders. Recovery Phase for All Emergencies: Continuously monitor weather conditions, assess for injuries and notify 9-1-1 as needed. Take accountability of staff, and children (for learning centers). Take pictures of all property damage. Complete appropriate forms as needed (First Report of Injury, General Liability Notice, Property Loss, etc.)

Emergency Preparedness Kit:

Each property should build an emergency supply kit as it is important to have some basic supplies on hand for at least three days if an emergency occurs.

Refer to https://www.ready.gov/build-a-kit for additional information. o First aid kit o Water o Manual/battery powered weather radio o Whistle o Flashlight with batteries

Lightning: Response:

o Seek shelter inside as quickly and safely as possible. o If unable to:

Avoid isolated tall trees, utility poles, large equipment, ladders and rooftops. Avoid open areas, such as fields. Avoid water and immediately get out of and away from bodies of water (pools, etc.). Avoid fencing and do not shelter in sheds, pavilions, tents or covered porches.

Tornado:

Tornado Watch: conditions are favorable or expected, but not occurring or imminent. Staff should remain alert and consistently monitor weather channel.

Tornado Warning: conditions are occurring or are imminent. Staff should remain calm and follow instructions below.

Response: o Report to designated internal assembly area when a tornado warning is issued.

Small interior rooms on the lowest floor Avoid doors, windows and outside walls Stay in the center of a room, avoid corners as they attract debris

o Use arms and hands to protect your head and neck. o Remain sheltered until the tornado threat has cleared.

Recovery: Avoid fallen power lines or broken gas lines and avoid damaged buildings.

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SEVERE WEATHER AND NATURAL DISASTERS (CONTINUED)

Flood: Preparation: strategically place sandbags in flood prone areas to divert water away from property,

ensure drains are clear of debris, and tie-down any objects that could float away.

Response:

If Indoors: If you receive information about the possibility of flash flooding, be prepared to move to higher ground immediately. As water levels rise, relocate to higher grounds.

If outdoors: Climb to high ground and remain there until safe to leave. Avoid walking or driving through flood water. Remember: turn around, don’t drown!

Recovery: Never enter flooded areas or touch electrical equipment if the ground is wet. Contact appropriate utility companies, plumbing and/or restoration services depending on the situation.

Hurricane: Hurricane watch is issued when a hurricane becomes a threat to a coastal area.

Hurricane warning is issued when hurricane winds of 74+ mph, or a combination of dangerously high water/rough seas, are expected within 24 hours.

Preparation: Secure building: move loose items indoors/tie down. Board up windows as needed.

Response: o Head to your designated shelter-in-place location. If flooding is likely or occurring, move

to higher grounds or leave areas that might be affected. o Be ready to evacuate as directed by Designated Emergency Coordinator or supervisor. o If outdoors, move quickly indoors and head to your designated shelter-in-place location,

which should be away from windows. Avoid power lines and objects that might fall.

Recovery: Never enter flooded areas or touch electrical equipment if the ground is wet. Contact appropriate utility companies, plumbing and/or restoration services depending on the situation.

Earthquake: If Indoors:

o Follow: DROP – COVER – HOLD. Immediately drop to the floor, take cover (underneath a desk, chair, etc.) hold on

until the shaking stops. If no desk/chair is available, cover your face and head with your arms and crouch in an inside corner of the building.

o Stay inside until it is safe to go outside. Do not exit a building while it is shaking. o Keep away from overhead fixtures, windows, filing cabinets, etc. Do NOT use elevators.

Be aware that electricity may go out or the sprinkler systems or fire alarms may turn on.

If Outdoors: o Move away from buildings, streetlights and utility wires. o Once in the open, stay there until the shaking stops. Do not attempt to go indoors. Most

earthquake related injuries result from collapsing walls, flying glass and falling objects.

If in a Vehicle: o Come to a complete stop as safely as possible. Avoid stopping near or under buildings,

trees, overpasses, etc. o Stay in the vehicle until the shaking has stopped. Avoid using roads, bridges or ramps

that may have been damaged.

Recovery: If there is a clear path to safety, leave the building and go to an open space away from damaged areas.

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WORKPLACE VIOLENCE

Workplace Violence is violence, usually in the form of physical abuse or threat, that creates a risk to the health and safety of an employee or multiple employees. All individuals must immediately call 911 if a threatening situation is occurring or escalating.

Reporting-Immediately report violent incident/threats to Supervisor, HR & Risk/Safety Manager.

Identify Visitors – Employees must take a copy of drivers’ license, keep a visitor log, etc.

Training – Supervisors must provide training to develop communication skills to de-escalate conflict. Consider creating “safe words” - process to communicate when staff feel threatened.

Buddy System – Always use the buddy system! Larger groups may deter/minimize violent acts.

Found/Unattended weapons – Don’t move it! Call 3-1-1 to report and don’t leave it unattended until APD arrives to claim it. If emergency, call 911 (e.g. injury, possibly associated with a crime)

Active Shooter - initiate AVOID, DENY and DEFEND (also known as RUN, HIDE, & FIGHT.)

#1 – AVOID CONFRONTATION (RUN) Be vigilant, and if a safe path is available to escape, attempt to evacuate. Prevent others from entering the area. When safe, call 9-1-1! If unable to AVOID, hide and DENY access

#2 – DENY ACCESS (HIDE) Find a safe place to hide (keep distance between you and threat), do not restrict your options of movement. Lock the door(s), barricade them, turn off lights, hide behind large object(s) and out of shooter’s view. Shut off/silence your cell phone and remain quiet. (Only attempt to call 911 if it is safe to do so). If unable to DENY access, as a last resort FIGHT to DEFEND yourself

#3 – DEFEND YOURSELF (FIGHT) (As a last resort, and only if your life is in danger)

You must protect yourself and attempt to incapacitate the shooter. This is about SURVIVAL., so do not fight fairly! Act with physical aggression and improvise weapons. When safe, call 911. When 911 arrives, drop any weapon, avoid yelling/pointing and “show your hands/follow commands”.

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RISK

LEVEL DESCRIPTION ACTIONS/RESPONSES

LOW

Threat is vague and indirect (lacks detail/inconsistent): o Example: "I’m so mad, I could hurt someone!”

Content of threat may suggest individual is unlikely to carry out actions.

Employee must notify their Supervisor! The Supervisor must notify the Risk/Safety Manager and HR. Then, as a consensus the below may be implemented:

Increase of communication for staff situational awareness.

Response to the threat to address individual’s remarks/concerns.

MODERATE

Threat is vague but direct, or specific but indirect: o Example: “I’ll be waiting for you after work. You better

watch out.”

Content of threat suggests individual has given thought to how act will be carried out.

General indication of possible place/time (though signs may fall short of a detailed plan).

In addition to actions/responses from LOW risk level The Supervisor, Risk/Safety Manager and HR may implement the below:

Individual(s) may need to notify APD and file a police report Minimize access to facility (lock doors, close blinds, etc.) Increase in security vendor mobile/static patrols Adjustment of work hours/remote work

Send a cease & desist letter

HIGH

Threat made is direct, specific and consistent: o Example: “I’m going to shoot you with my 9mm

handgun after you get off work.”

Threat suggests concrete steps have been taken or will be taken toward carrying it out:

In addition to actions/responses from MODERATE risk level The Supervisor, Risk/Safety Manager and HR may implement the below:

Lockdown of facility Closure of facility

Individual(s) may need to notify file a restraining order (applies to domestic violence only)

PURPOSE: Use the chart below and

your professional judgement to help guide your actions for received

threats (verbal/non-verbal)

WHAT’S A THREAT? A statement or non-verbal gesture of an intention to inflict pain, injury, or other

hostile action towards themselves or others.

GUIDELINES FOR RECEIVED THREATS

NOTES 1. Sole use of vulgar language may not be a threat however; a response such as a

lease violation may still be appropriate. Notify your supervisor. For repetitive harassment, you can consider filing a police report (online or call 311).

2. NO magic formula or checklist exists that will predict or prevent all violent acts. Staff must make reasoned judgments based on the facts of each individual situation, monitor situations over time and adjust accordingly.

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BOMB THREATS

Bomb threats are most commonly received via phone, but may also be communicated in person, via email, written note, or other means. Every bomb threat is unique and should be handled in the context in which it occurs. Evacuation may or may not be necessary depending on the situation. Staff must exercise their professional judgement to dictate their actions and follow all instructions provided by emergency responders.

DURING PHONE CALL AFTER PHONE CALL

1. Remain calm 2. Call 9-1-1 or signal/pass a note to a co-

worker to call 911 3. As long as it is safe to do so, remain on the

phone and try to obtain as much information as possible. Record the call, if possible.

4. Refer to the DHS Bomb Threat Checklist for

guidance on questions to ask or things to consider when collecting information.

5. Instruct individuals not to turn off/on any lights or utilize electrical devices in the building.

6. Follow all instructions provided emergency responders, which may consist of an evacuation.

7. Staff should notify their supervisor when safely possible.

SUSPICIOUS PACKAGE

SUSPICIOUS PACAKGE CHARACTERISTICS Excessive Postage

Improper labeling, no return address

Marked “foreign mail” “special delivery”

Contains excessive securing with tape, string, etc. or any other visual distraction

Strange odor, oily stains, etc.

ACTIONS FOR A SUSPICIOUS PACKAGE

1. Please act cautiously. Do NOT open, handle or touch the package!

2. Immediately move to safe location. 3. Then, call 9-1-1!! 4. Notify your supervisor and Emergency Response

Coordinator.

5. Refer to site Emergency Action Plan for additional information.

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TELEPHONE BOMB THREAT CHECKLIST

KEEP CALM: Do not get excited or excite others.

TIME: Call received ___________am/pm Terminated __________am/pm

EXACT WORDS OF CALLER: __________________________________________

________________________________________________________________

________________________________________________________________

DELAY: ASK CALLER TO REPEAT. Questions you should ask:

A. Time bomb is set to explode? __________________________________

B. Where located? Floor________ Area____________________________

C. Kind of bomb? _____________________________________________

D. Description? _______________________________________________

E. Why kill or injure innocent people? _____________________________

Voice description:

___ Female ___ Calm ___ Young ___ Refined ___ Male

___ Nervous ___ Middle-Aged ___ Rough ___ Old

Other Descriptors:

Accent ___Yes ___No Describe___________________________________

Speech Impediment ___Yes ___No Describe__________________________

Unusual Phrases _________________________________________________

Recognize Voice? If so, who do you think it was? _______________________

BACKGROUND NOISE ___Music ___Running Motor (Type) ________________________

___Traffic ___Whistles ___Bells ___Horns ___ Aircraft ___Tape Recorder

___Machinery ___Other______________________________________

ADDITIONAL INFORMATION A. Did caller indicate knowledge of the facility? If so, how? In what way?

____________________________________________________________

B. What line did call come in on? ____________________________________

____________________________________________________________

C. Is number listed? ___Yes ___No Private Number? Whose? __________

____________________________________________________________

Signature____________________________ Date_____________________

Print Name __________________________ Property _____________________

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BIOLOGICAL HAZARDS

Biological hazards can be a communicable illness, pandemic occurrence, Bloodborne pathogens, or food

borne illness. Follow the guidelines below as well as the guidance provided by local health care agencies,

and supervisors in the event of a biological hazard crisis.

Pandemic/Infectious: Communicate basic hygiene information to residents/staff (handwashing and cough etiquette).

Disinfect commonly touched surfaces (door handles, elevator buttons, etc.).

Isolate contaminated if possible and provide access to infection control supplies (soap, gloves, surgical masks, etc.).

Bloodborne Pathogens Standard:

Pathogens can be present in bodily fluids containing blood (ex: saliva and other secretions).

Utilize a bio-wick kit, or similar product that contains essential items needed to clean up minor amounts of bodily fluids (does NOT contain bleach, so if there’s blood, use a bleach dilute).

Utilize Crime Cleaners or another vendor to clean up BBPs of large and unusual amounts.

Response: Block off the area until cleanup and disinfection is complete. Put on disposable gloves. Wipe up the spill as much as possible with paper towel or other absorbent material. Gently pour bleach solution (1-part bleach to 9-parts water) onto contaminated areas. Let

solution remain for 20 minutes. Then, wipe up remaining bleach solution. All non-disposable cleaning materials such as mops, brushes and rags need to be

disinfected by saturating with a bleach solution and then allowed to air dry. Remove gloves, turning inside out during removal and place in a garbage bag with all

other soiled cleaning materials. Double bag, securely tie garbage bags and discard. Thoroughly wash hands with soap and water.

Accidental Contact: Wash with an abundant amount of disposable soap and water for 2-3 minutes For contact with open wound, eyes, mouth, mucus membranes, etc. flush with room

temp. water for 2-3 minutes In all instances of accidental exposure, immediately consult with your Supervisor and

follow instructions, up to and including seeking immediate medical attention

Foodborne Illnesses: Foodborne illness, or food poisoning often present itself as flu-like symptoms (nausea, vomiting,

etc.). It may not be easily recognized as being caused by bacteria in food.

Response for suspected foodborne illness: Preserve the evidence. If possible, wrap it securely, mark “DANGER,” and freeze it.

Write down food type, date, time consumed, and other identifying marks on package. Save any identical unopened products.

Seek medical treatment as necessary. Notify your supervisor and the Risk/Safety Manager:

Call local health department if food was served at large gathering, from a restaurant, foodservice facility, or if it is a commercial product.

Call the USDA Meat and Poultry Hotline if the suspect food is a USDA-inspected product at 1-888-MPHotline (1-888-674-6854).

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EXTENDED POWER LOSS

(more than 8 hours)

In the event of extended power loss to a facility certain precautionary measures should be taken depending on the geographical location and environment of the facility:

Response: Always call 311 to report a power outage and submit a ticket.

Turn off all unnecessary electrical equipment and appliances in the event that power restoration would surge causing damage to equipment.

Consider taking further actions as needed for your location (put up out of service elevator signs, troubleshoot problems, etc.)

Examples of equipment: Tools, appliances, CPU lab equipment, vending machines, etc. Consider other systems that may require special attention such as HVAC, generators, etc.

GAS LEAK

Indications of a Gas Leak: An odor that smells similar to rotten eggs

A distinct hissing/blowing noise

Triggered carbon monoxide detector

RESPONSE: 1. Shut off all gas valves (only if you are trained to and it is safe to do so) 2. Evacuate the building immediately:

a. Do not utilize your cell phone inside the building. Go outside and make the call. b. Do not operate any type of electrical device or source of ignition. This includes

phones, cell phones, light switches, etc. c. Do not light a flame.

3. Once at a safe distance from the building, contact 911 (only if a fire exists). Then, contact Lead Maintenance. If unable to get ahold of Lead maintenance, call Texas Gas Service at: (800) 959-5325.

a. A Gas Service Technician will be dispatched and will take the appropriate steps to monitor leak and shut down equipment or valves as necessary to control leak.

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SEWAGE BACKUP If a unit or building has been flooded by sewage or wastewater there may be unsafe electrical wiring, bacterial and pathogen hazards, mold hazards, and even unsafe mechanical systems. Sewage spills contain contaminants that can cause serious illness or disease. Disease causing agents in raw sewage include bacteria, fungi, parasites, and viruses and can cause serious illnesses including Hepatitis A. RESPONSE:

On-site staff, must notify Maintenance/Property Management of sewage backup.

Maintenance/Property Management may notify the below individuals depending on the situation:

Call a professional water damage restoration authority. Call a professional / licensed plumber if you need help with drain

de-clogging or broken drain repair.

Maintenance Staff-- If safely possible, perform the below actions:

1. Immediately vacate sewage-contaminated areas of occupied tenants, visitors, etc.

2. Turn off electrical power to the area that has been flooded (if trained). Do NOT mess with electrical cords/power while in/nearby water.

3. Shut off water valve(s). Do NOT attempt to flush toilets.

4. Open windows and doors. This can help reduce indoor humidity and slow bacterial growth and mold formation.

Reminders:

Do NOT handle sewage-contaminated materials.

Do NOT move already-contaminated building contents into a clean building area.

Do NOT mess with electrical cords/power while in or nearby water.

UTILIZE PPE (Personal Protective Equipment) at all times where exposure to sewage contaminants is likely.

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Email: Risk and Safety Manager

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EMERGENCY ACTION PLAN

(EMPLOYEE ACKNOWLEGEMENT)

1. SUPERVISOR & REPORTING: I have been informed and fully understand the accident and emergency reporting procedures outlined by Foundation Communities and agree to abide by them.

2. POLICIES: I acknowledge that I have received, read and understand FC’s Emergency Action Plan. I agree to abide by the established guidelines of Foundation Communities. All of my questions and concerns have been appropriately addressed.

______________________________ __________ Community or Facility Name Date ______________________________ ___________________________ Employee’s Printed Name Employee’s Signature ________________________ Supervisor’s Signature

This page is to be emailed to the Risk and Safety Manager. All newly hired employees should complete this within 1 week of their hire date.