Embracing Diversity

With a little help from AgilityCara Turner South AfricaCOO Agile Coach | Disruptive Educator | Community

Builder

codeX

The ClaimThe EvidenceThe ObstaclesMaking Change

with Agility

Diversity Embracing

DiversityWhat does

mean to you?

Inclusion?What about

Diversity, Identity and Exclusion

Social Inclusion

World Bank

Ability, Opportunity, Dignity

The process of improving the ability, opportunity and dignity of people disadvantaged on the basis of their identity, to take part in society

-- Inclusion Matters

We have other Identities too

InclusionConscious

Ability, Opportunity, Dignity

Exclusion is not immutable. Abundant evidence demonstrates that social inclusion can be planned and achieved.

-- Inclusion Matters

The ClaimThe EvidenceThe ObstaclesThe Opportunities

Diversity Embracing

Diversity Dividend

more likely to report financial returns above their national industry median

The Diversity Dividend - McKinsey 2013

Diversity DividendDiversity + Inclusion

= improved business performance

Gender and racial diversity are often lead indicators of a healthy organization that is

fishing from a deeper pool of talent, accessing a deeper knowledge bank, and

leveraging those resources throughout the business value chain.

– Deloitte “A Global Diversity Dividend” Resetting horizons: Global human capital trends 2013

The ClaimThe EvidenceThe ObstaclesThe Opportunities

Diversity Embracing

The EvidenceEconomic Impact

Diversity Benefits

QualityInnovation

Claim Evidence

Obstacles Opportunities

Diversity Provokes Thought

The Research

• Thinking Clearly – Surfaces assumptions– Reduces error

• Thinking Widely– Surfaces ambiguity– Increases neural connections– Introduces new options

Diversity Provokes Thought

The Research

ValidateEvaluate

Elaborate

Facilitating Creative Innovation

Ideate SelectOpen

CombinationsPerspective shift

DissonanceImagination Visualization

Create New Connections

Conway’s Law

Build the Right Thing

Diversity Benefits

QualityInnovation

Claim Evidence

Obstacles Opportunities

The Other Evidence

In Practice

Exclusion

Claim Evidence

Obstacles Opportunities

The ClaimThe EvidenceThe ObstaclesThe Opportunities

Diversity Embracing

InfrastructureExclusion

• Infrastructure: Water, Electricity, Roads Housing, Healthcare, Childcare

• Access to Transport• Safety in transit• Internet connectivity

Barrier to Diversity

Photo credit: Johnny Miller millefoto.com/

Obstacles

HR PracticesExclusion

Selective Inclusion• Interview Selections• Job specs• Incentives & rewards• Late nights• Childcare• Interviewing Biases

Filtering out Diversity

Obstacles

Micro-AggressionsIn-Groups & Out-GroupsMicro Aggresions• People like you…• Doubt Skill• Shaming• Name pronunciation

Exclude OthersPushing Away Diversity

Obstacles

Exclusion

Imposter Syndrome

Obstacles

Exclusion

• Constant daily anxiety • Under-represent

qualifications• Don’t apply for jobs• Refrain from public

speaking

Excluding ourselves

The Obstacles

Your challenge?

Exclusion

• Infrastructure Challenges

• Hiring Practices• Toxic Workplaces• Imposter Syndrome

How can this be?

In Practice

Exclusion

SEEDS™ Model

Unconscious Bias

Exclusion

SimilarityUnconscious Bias

SEEDS™ Model

People like me are better than others

By NASA - Great Images in NASA Description, Public Domain, https://commons.wikimedia.org/w/index.php?curid=6458422

ExpedienceUnconscious Bias

SEEDS™ Model

If it feels right to me it must be true

ExperienceUnconscious Bias

SEEDS™ Model

My perceptions are accurate

DistanceUnconscious Bias

SEEDS™ Model

Closer is better than distant

SafetyUnconscious Bias

SEEDS™ Model

Bad is stronger than good

The Effect of Pressure

Never Enoughtime, money, trust, security

No Slack

Constant Anxiety

Poorer decisionsGreater cost of mistakesNo ‘stop & think’ time

Failure demand

Tunneling

More problems to solve

Tradeoffs

“The bandwidth tax”

Sendhil Mullainathan & Eldar Shafir

DiscussUnconscious Bias

Exclusion

Your challenges: Obstacles? SEEDS Biases?

With a little help from Agility

ResilienceMore Awesome

Design for Flaws

Embracing Diversity

Modern Agile

Joshua Kerievsky - modernagile.org

SimilarityUnconscious Bias

SEEDS™ Model

People like me are better than others

• Shared Goals• Similarities• Invitations

ExpedienceUnconscious Bias

SEEDS™ Model

If it feels right to me it must be true

• Create Spaces• Good Routines

ExperienceUnconscious Bias

SEEDS™ Model

My perceptions are accurate

• Multiple Perspectives• Note, rest, invite

DistanceUnconscious Bias

SEEDS™ Model

Closer is better than distant

• Imagine things closer• Go and See

SafetyUnconscious Bias

SEEDS™ Model

Bad is stronger than good

• Make Safety a Prerequiste (modernagile.com)

• Imagine decisions are made

Making Change

Being Conscious

With a little help from Agility

Counteracting Obstacles

Claim Evidence

Obstacles Opportunities

Doing itAgility is making change by

Experiment

Your challenge:• Ideal condition• Which Obstacle & SEEDS are

present• What could we change?• Incorporate into an Agile

Practice

/ Meeting• “Make it *FUN*

#TheYearWeMispronounceBack

Doing itAgility is making change by

Experiment

Your challenge:• Ideal condition• Which Obstacle & SEEDS are

present• What could we change?• Incorporate into an Agile

Practice

/ Meeting• “Make it *FUN*

Group Dynamics

Changing

Inclusion

“I soon realized that there were two ways in which I could respond to my situation:either to react with bitterness or seek to transform the suffering into a creative force. I decided to follow the latter course.” 

- Martin Luther King Jr.

Cara TurnerCape Town, South

Africa

Get in Touch

projectcodeX.co sugsa.org.za

twitter: @cara_fayeslideshare.net/carafaye

The best way to predict the futureis to invent it.

- Alan Kay