efolder partner chat webinar — spring cleaning: getting your clients to ditch tape backups

How it Works

1

BDR Backup/Virtualization

Appliance

eFolder Continuity Cloud

3. Emergency in-the-cloud virtualization and recovery

ServerAgent

eFolder Storage Cloud

Global Management Portal

Replibit Vault

Users

Disaster recovery options: 1. Download 2. Disk shipment

eFolder BDR for Replibit

© 2016 eFolder, Inc. All Rights Reserved.

Spring Cleaning: Getting Your Clients to Ditch Backup Tapes

Neeraj PeriwalProduct Marketing [email protected] linkedin.com/in/neerajperiwal

Agenda

• Introduction: Stepfar Technology Group• Backup Tapes vs. Business Continuity• Client Case Studies• Introducing eFolder BDR for Replibit• How to Convince Clients to Adopt a

Business Continuity Solution• Questions and Discussion

3 © 2016 eFolder, Inc. All Rights Reserved.

Partner Introduction


Stepfar Technology Group

5

600 end users served

Founded in 2011

Clients in and around Seattle area

Clients include non-profits, manufacturing, and other SMBs

50 clients


Tape Backup Challenges

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• Tapes weren’t able to fit all of the day’s data, so clients had to compromise on what they wanted backed up

• Tapes wouldn’t always pop out smoothly, so backup time had to be adjusted

• Tapes took a long, long time to back up AND restore, so downtime was significant


Backup Tapes vs. Business Continuity

7

Factors to Consider Backup Tapes BDR

Downtime

Level of risk

Speed

Off-site backup

Encryption



8


Downtime Days or weeks

Level of risk

Speed

Off-site backup

Encryption



9


Downtime Days or weeks Hours or minutes

Level of risk

Speed

Off-site backup

Encryption



10



Level of riskHigh risk of human error with handling physical tapes

Speed

Off-site backup

Encryption



11




Fully automated backup process

Speed

Off-site backup

Encryption



12





Speed Slow

Off-site backup

Encryption



13





Speed Slow Fast

Off-site backup

Encryption



14





Speed Slow Fast

Off-site backup Labor-intensive and costly

Encryption



15





Speed Slow Fast

Off-site backup Labor-intensive and costly Cloud backup provides extra layer of assurance

Encryption



16





Speed Slow Fast


Encryption Limited options for encrypting data



17





Speed Slow Fast


Encryption Limited options for encrypting data

Encryption with partner- or user-owned encryption keys


Client Case Studies: Stepfar Technology Group

Client Case Study: Membership organization

© 2015 eFolder, Inc. All Rights Reserved.19

• What issues did this client have with their server?




• What was their downtime like?




• What was their downtime like?

• What was the big takeaway from the situation this client faced?

Client Case Study: Law firm


• What issues did this client have with their infrastructure?




• Why were backup tapes appealing to them?




• Why were backup tapes appealing to them?

• What problems did the use of backup tapes cause?

Client Case Study: Magazine publisher


• What issues did the clients have with their infrastructure?




• What was the downtime like?




• What was the downtime like?

• What would have been the difference if they had had BDR in place instead of backup tapes?


Why Adopt a Business Continuity Solution?

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1. Helps maintain employee productivity and a business’s ability to generate revenue

2. Helps preserve a company’s reputation with customers and partners

3. Helps prevent companies from losing business to the competition

4. Helps ensure compliance with industry regulations

eFolder’s Vision for the Open Cloud


eFolder Cloud

Rapidly evolving SMB needs

Software

IT managed services

Storage Compute Recovery


An end-to-end backup and disaster recovery service that bundles Replibit backup

software with the massive cloud storage & recovery capabilities of the eFolder Cloud


How it Works

31

BDR Backup/Virtualization

Appliance

eFolder Continuity Cloud

3. Emergency in-the-cloud virtualization and recovery

ServerAgent

eFolder Storage Cloud

Global Management Portal

Replibit Vault

Users

Disaster recovery options: 1. Download 2. Disk shipment



Key Features

Chain-free backup technology (no dependent chains)• No base image or dependent chains to corrupt• No redundant copies of data• No need to ever reseed the data center• No incremental forever, reverse incremental, or any incremental files


Key Features

Automated testing and screenshot verifications• Daily screenshot of booted VM• Integrates with ConnectWise for automatic logging


Key Features

Extensive data verification checks• Every incremental is verified and no corrupted data is written to disk• Incrementals are injected into a Virtual Hard Drive• Nightly boot VM check and full block-level reconciliation in minutes• No need for a RAID controller• Tests include:

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•Boot VM snap• Traverse the directory structure• Numerate directories• Read down master table for orphan

objects• Check for bad matching quadrants• Review high fragmentation levels

•Real-time resilvering of data (coded ZFS)

• Block scans• Sector scans

•Track Windows Boot DLL files

•Agent disconnects

•Disk base utilizations

•Out of sync replication

•Lag on replication


Key Features

Deep ConnectWise integration• Appliance and Vault integration with full range of alerts

— Backup status, storage, utilization, replication, etc.• Screenshot verifications of booted machine logged in tickets• Customer agreement updates• Tickets generated to the Service Board of choice


Key Features

Hardware-agnostic and OS-independent• Linux Ubuntu hardened kernel can run on almost any server appliance• No need for expensive Windows operating system components• No reboot required after agent install• Patching and updates happen automatically


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Predictable Costs and Profits

250 GB

1 TB

Average eFolder per servercloud storage utilization today

Included cloud storage: eFolder BDR for Replibit

2 TB



eFolder Business Continuity Playbook

Chock-full of educational marketing and selling tools, including:• White papers• Blogs• eBook• Video• Brochure• And much more!

Questions & Discussion

Thank you!

Neeraj PeriwalProduct Marketing [email protected] linkedin.com/in/neerajperiwal