effective phrases for feedback

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8/10/2019 Effective Phrases for feedback http://slidepdf.com/reader/full/effective-phrases-for-feedback 1/43 PHRASE  Accuracy recognizes the importance of accuracy effectively. performs with a high degree of accuracy  Accuracy performs with consistent accuracy  Accuracy achieves results with accuracy and precision  Accuracy maintains high statistical accuracy  Accuracy expects perfection  Accuracy strives for perfection  Accuracy excels in achieving perfection  Accuracy avoids mistakes and errors  Accuracy conforms to strict tolerances  Accuracy meets precise standards  Accuracy meets rigid specifications  Accuracy keeps accurate records  Accuracy maintains accurate documentation  Accuracy provides explicit documentations  Accuracy is meticulous with detail  Accuracy gives meticulous attention to detail  Accuracy excels in detail checking  Accuracy forecasts with extreme accuracy  Accuracy uses sound statistical methods to forecast with accuracy  Accuracy makes accurate predictions about future trends, directions and developments `  Achievement achieves optimal levels of personal performance and accomplishment  Achievement is a solid achiever  Achievement provides strong evidence of specific accomplishments  Achievement produces a tangible, positive impact  Achievement achieves consistent effectiveness  Achievement achieves consistently high results  Achievement excels in achieving outstanding project results  Achievement achieves bottom-line results  Achievement achieves lasting results  Achievement exceeds the norm  Achievement accomplishes more with fewer people  Achievement demonstrates the ability to achieve desired results  Achievement focuses on results  Achievement attains results without negative side effects  Achievement attains results through positive actions  Administration demonstrates a high level of administrative competence  Administration continuously examines administrative effectiveness and seeks better procedures  Administration encourages administrative efficiency and effectiveness  Administration achieves high administrative output  Administration avoids burdening management with administrative details Effective Phrases PERFROMANCE APPRAISALS

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Page 1: Effective Phrases for feedback

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PHRASE

 Accuracy recognizes the importance of accuracy

effectively. performs with a high degree of accuracy

 Accuracy performs with consistent accuracy Accuracy achieves results with accuracy and precision

 Accuracy maintains high statistical accuracy

 Accuracy expects perfection

 Accuracy strives for perfection

 Accuracy excels in achieving perfection

 Accuracy avoids mistakes and errors

 Accuracy conforms to strict tolerances

 Accuracy meets precise standards

 Accuracy meets rigid specifications

 Accuracy keeps accurate records

 Accuracy maintains accurate documentation

 Accuracy provides explicit documentations Accuracy is meticulous with detail

 Accuracy gives meticulous attention to detail

 Accuracy excels in detail checking

 Accuracy forecasts with extreme accuracy

 Accuracy

uses sound statistical methods to forecast with

accuracy

 Accuracy

makes accurate predictions about future trends,

directions and developments `

 Achievement

achieves optimal levels of personal performance and

accomplishment

 Achievement is a solid achiever 

 Achievement provides strong evidence of specific accomplishments

 Achievement produces a tangible, positive impact

 Achievement achieves consistent effectiveness

 Achievement achieves consistently high results

 Achievement excels in achieving outstanding project results

 Achievement achieves bottom-line results

 Achievement achieves lasting results

 Achievement exceeds the norm

 Achievement accomplishes more with fewer people

 Achievement demonstrates the ability to achieve desired results

 Achievement focuses on results

 Achievement attains results without negative side effects

 Achievement attains results through positive actions

 Administration demonstrates a high level of administrative competence

 Administration

continuously examines administrative effectiveness and

seeks better procedures

 Administration encourages administrative efficiency and effectiveness

 Administration achieves high administrative output

 Administration

avoids burdening management with administrative

details

Effective Phrases

PERFROMANCE APPRAISALS

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 Administration

effectively uses exception reporting to keep

management informed

 Administration clearly establishes administrative rules and regulations

 Administration

enumerates and specifies procedures for implementing

and administering written policies

 Administration

develops policies and procedures to improve

department

 Administration improves administrative support systems

 Administration supplies necessary support services

 Administration provides a wide range of administrative services

 Administration develops successful administrative strategies

 Administration excels in simplifying systems and reducing paperwork

 Administration excels in eliminating unnecessary paperwork

 Administration avoids unnecessary correspondence

 Administration effectively controls paperwork

 Administration manages paperwork efficiently and effectively

 Administration

improves administrative efficiency through the effective

use of forms

 Administrationdisplays excellent skills in organizing, filing andretrieving records

 Administration establishes effective systems for record retention

 Administration establishes effective systems for information retrieval

 Administration

capably manages records retention program giving

proper attention to legal, tax and operational concerns

 Administration is highly skilled in electronic records management

 Administration excels in maintaining electronic files

 Administration keeps simple records with little duplication

 Administration keeps filing systems current

 Administration maintains current records

 Administration effectively handles information overload Administration is able to cope with the information explosion

 Administration establishes effective systems for information retrieval

 Administration understands and applies basic statistical methods

 Administration makes effective use of statistical applications

 Administration uses sound statistical control techniques

 Administration properly controls the release of proprietary information

 Administration

capably oversees and maintains the confidentiality of

vital records

 Administration respects confidential information

 Administration maintains complete confidentiality

 Administration makes effective use of office equipment

 Administration

keeps abreast of new technologies to improve

administrative efficiency

 Administration utilizes improved technology for administrative support

 Analytical skills demonstrates a strong power of analytical reasoning

 Analytical skills displays strong analytical qualities

 Analytical skills demonstrates a strong ability to analyze problems

 Analytical skills is very methodical in solving problems

 Analytical skills

utilizes a variety of analytical techniques to solve

problems

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 Analytical skills

displays a strong knowledge of statistical techniques in

solving problems

 Analytical skills excels in mathematical calculations

 Analytical skills

handles mathematical calculations with speed and

accuracy

 Analytical skills

excels in analyzing and adjusting work procedures for

maximum efficiency

 Analytical skills

thoroughly analyzes conditions and reaches

independent decisions

 Analytical skills concentrates on analyzing essential facts

 Analytical skills

excels in tedious research effectively analyzes relevant

information

 Analytical skills applies sound analytical thinking

 Analytical skills excels in analytical thinking

Communication skills excels in effective and positive communications

Communication skills communicates openly forcefully and effectively

Communication skills communicates clearly and concisely

Communication skills communicates clearly and forcefully

Communication skills communicates with credibility and confidence

Communication skills communicates high expectations

Communication skills effectively communicates expectationsCommunication skills clearly communicates management expectations

Communication skills

improves the effectiveness of communications and

interactions with others

Communication skills

provides and intellectual atmosphere conductive to the

stimulation and interchange of ideas

Communication skills excels in interpersonal communications

Communication skills

excels in communicating with individuals and small

groups

Communication skills conducts meetings that achieve results

Communication skills keeps meetings on subject and productive

Communication skills is a skillful meeting participant

Communication skills makes a strong impact at meetings

Communication skills

demonstrates strong committee procedures and

techniques

Communication skills excels in intercommunications and interactions

Communication skills

makes appropriate use of formal vs. informal

communications

Communication skills

encourages open communications to achieve mutual

understandings

Communication skills demonstrates an ability to reform and communicate

Communication skills communicates with strong credibility

Communication skills is a competent communicator 

Communication skills asks penetrating questions

Communication skills is an empathetic listener 

Communication skills prevents unproductive responses

Communication skills avoids communications breakdowns

Communication skills

effectively communicates goals and interplay of ideas

and concepts

Communication skills excels in gaining approvals and authorizations

Communication skills excels in obtaining management support for projects

Communication skills

conveys a clear understanding of the organization's

mission

Communication skills excels in communication the organization's philosophy

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Communication skills

effectively explains and interprets organizational policies

and procedures

Communication skills

effectively communicates management decisions to

achieve understanding and acceptance

Communication skills

effectively communicates authority under difficult

circumstances

Communication skills communicates effectively with all levels of management

Communication skills

enforces company policies without creating negative

reactions

Communication skills

effectively communicates upward, downward and

laterally

Communication skills communicates effectively both horizontally and vertically

Communication skills develops and maintains two-way communications

Communication skills

keeps other departments informed of developments

affecting their functions

Communication skills

communicates confidently with superiors, peers and

subordinates

Communication skills effectively communicates with co-workers

Communication skills excels in relating well to othersCommunication skills optimally utilizes all channels of communications

Communication skills

demonstrates good judgment in selecting the proper

mode of communications

Communication skills

makes effective use of the telephone, fax machine and

electronic mail

Communication skills

knows when to cover topics by letter, e-mail, phone or

fax

Communication skills

demonstrates proper telephone techniques and

etiquette

Communication skills

effectively translates complex information into common

terms

Communication skills responds quickly to all oral and written communications

Communication skills promptly responds to requests

Communication skills excels in verbal and nonverbal communications

Communication skills uses proper oral and written language

Communication skills possesses a strong vocabulary

Communication skills is able to communicate effectively in other languages

Communication skills displays productive assertiveness

Communication skills is assertive without being overly aggressive

Communication skills makes the best impression in all situations

Communication skills

conveys an impression which reflects favorably upon

the public relations of the organization

Communication skills excels in dealing with the public

Communication skills

uses communication skills to bolster the organization's

image

Communication skills is a expected representative of the organization

Communication skills

promotes organizational policies, the quality of its

products and its reputation

Communication skills

demonstrates and conveys a favorable image of the

organization

Competency demonstrates competent performance

Competency displays distinctive competence

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Competency projects a special competence

Competency focuses on core competencies

Competency demonstrates a high level of expertise

Competency demonstrates strong personal effectiveness

Competency demonstrates strong interpersonal competence

Competency believes in self 

Competency is very confident of abilities

Competency displays accurate self-perception of abilities

Competency uses abilities to the fullest

Competency excels in the effective application of skills

Competency demonstrates highly sophisticated skills and strategies

Competency possesses specialized skills

Competency highly skilled in all phases of job

Competency excels in operational skills

Competency

especially effective in the development and use of

supportive skills

Competency continuously sharpens and updates skills

Competency is uniquely qualified

Competency is eminently qualified

Competency effectively capitalizes on strengthsCompetency accentuates strengths

Competency maximizes personal strengths

Competency

devotes appropriate time and effort to the development

of professional competence

Competency

attends seminars and workshops to improve personal

competence

Computer skills

possesses a strong knowledge of computer

fundamentals

Computer skills is strong in computer fundamentals

Computer skills is strong in computer expertise

Computer skills

excels in converting common tasks to computer

processing

Computer skills

is able to skillfully transfer manual functions to

computerized systems

Computer skills is computer literate

Computer skills

takes full advantage of computer programs to maximize

productivity

Computer skills

ensures that computers are used to generate

meaningful information and increase efficiency

Computer skills utilizes the power of computers

Computer skills understands computer applications

Computer skills makes full use of software capabilities

Computer skills excels in creating user-friendly programs

Computer skills maximizes the benefits of computer techniques

Computer skills capably identifies computer support requirements

Computer skills

makes effective use of computer equipment and

facilities

Computer skills keeps alert to new computer hardware

Computer skills keeps abreast of new software applications

Computer skills makes effective use of on-line resources

Computer skills

is skillful in navigating the internet to provide essential

information

Computer skills

understands and effectively utilizes the World Wide

Web

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Computer skills makes effective use of the World Wide Web

Computer skills is very knowledgeable in the intricacies of the Internet

Computer skills makes innovative use of the internet

Computer skills

is highly skilled in navigating the internet to find relevant

information

Computer skills excels in diagnosing and solving computer malfunctions

Computer skills excels in trouble shooting

Computer skills

demonstrates a strong ability to solve computer

problems

Computer skills

displays strong skills in solving hardware and software

malfunctions

Computer skills

encourages employee acceptance and use of

computers

Computer skills

excels in overcoming resistance to new uses of

information technology

Computer skills ensures the proper training of computer operators

Computer skills

is a valuable resource for assisting other computer

users

Computer skills excels in assisting others with computer problems

Cooperation

works well in cooperation with others for the benefit of

the organization

Cooperation encourages cooperative organizational action

Cooperation encourages organization-wide cooperation

Cooperation promotes cooperative behavior and team efforts

Cooperation develops a strong working rapport with others

Cooperation builds strong working relationships

Cooperation is extremely cooperative with associates

Cooperation shares ideas and techniques

Cooperation gets along well with others

Cooperation works effectively with others

Cooperation is cooperative and open-minded in working with others

Cooperation works harmoniously and effectively with staff members

Cooperation inspires cooperation and confidence

Cooperation is cooperative and constructive

Cooperation competes and cooperates

Cooperation builds cooperation

Cooperation promotes cooperation

Cooperation receives and carries out tasks in a cooperative manner 

Cooperation

effectively implements plans with harmony and

cooperation

Cooperation displays a harmonious and cooperative spirit

Cooperation

is skillful in bringing uncooperative workers together in a

spirit of cooperation

Cost Management

effectively controls costs through economical utilization

of personnel, materials and equipment

Cost Management effectively commits resources of staff, founds and time

Cost Management makes maximum use of allocated funds

Cost Management demonstrates strong budgeting skills

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Cost Management

applies strong accounting principles in preparing

budgets

Cost Management makes realistic budget projections

Cost Management establishes realistic budget projections

Cost Management establishes realistic budget objectives

Cost Management

makes operating decisions in conformance with budget

limitations

Cost Management effectively manages departmental budget

Cost Management deals promptly and effectively with budget variances

Cost Management

gives close attention to monitoring budget variances

and plans appropriate adjustments

Cost Management closely monitors both fixed and variable costs

Cost Management

demonstrates good judgment in making financial

decisions

Cost Management strives for maximum return on investment

Cost Management gives careful attention to cost implications of decisions

Cost Management is very cost conscious

Cost Management

recognizes the financial implication of all management

decisions

Cost Management excels in profit-oriented decisionsCost Management is highly competent in analyzing financial information

Cost Management

displays a good working knowledge of cost accounting

fundamentals

Cost Management

demonstrates a strong ability to strengthen cost-profit

ratios

Cost Management deals effectively with fiscal restraints

Cost Management demonstrates sound cost effectiveness

Cost Management

develops strong cost control measures to ensure

desired results

Cost Management

excels in developing sound controls for greater cost

efficiency

Cost Management sets realistic cost prioritiesCost Management sets effective cost priorities

Cost Management

is very effective in developing and implementing

operational audits

Cost Management implements sound audit controls

Cost Management adheres to sound auditing principles

Creativity displays creative imagination

Creativity displays active imagination

Creativity demonstrates imaginative insight

Creativity provides valuable insights

Creativity demonstrates creative strength

Creativity successfully develops creative strategies

Creativity excels in creative experimentation

Creativity is continuously experimenting

Creativity seeks creative alternatives

Creativity challenges conventional practices

Creativity

follows a variety of approaches in activities and

techniques

Creativity explores new paths, procedures and approaches

Creativity excels in developing new perspectives

Creativity excels in creative thinking and problems solving

Creativity

is clever and imaginative when confronted with

obstacles

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Creativity

is able to develop creative solutions to challenging

problems

Creativity develops creative solutions to problems

Creativity

creates satisfying solutions in conformance with

organizational policies

Creativity is very creative in developing unique courses of action

Creativity demonstrates a high degree of originality and creativity

Creativity originates and develops constructive ideas

Creativity

initiates good conceptual ideas with practical

applications

Creativity excels in developing spontaneous ideas

Creativity originates unsought ideas

Creativity seeks new ideas and approaches

Creativity stimulates ideas

Creativity promotes the flow of good ideas

Creativity welcomes ideas from subordinates

Creativity is receptive to new ideas

Creativity generates fresh ideas

Creativity excels in nurturing new ideasCreativity initiates fresh ideas

Creativity discovers new approaches

Creativity displays a sense of inquiry

Creativity maintains a high level of curiosity

Creativity displays a strong power of observation

Creativity encourages an environment for creative excellence

Creativity promotes an environment conductive to creativity

Creativity is heavily relied upon for creative support

Creativity provides a broad range of creative services

Creativity taps the creative potential of a group

Creativity promotes a creative climate

Creativity creates interestCreativity creates unique value

Creativity creates opportunities

Decision making makes decisions with confidence

Decision making displays firmness in making decisions

Decision making can be relied on to make sound decisions

Decision making makes sound decisions under pressure

Decision making

makes sound decisions when faced with multifaceted

problems

Decision making makes inventive and resourceful decisions

Decision making is willing to make difficult and unpopular decisions

Decision making takes decisive action based on well documented facts

Decision making assembles all available facts before making decisions

Decision making avoids hasty decisions

Decision making

effectively uses computer simulation to assist in

decision making

Decision making seeks staff input for decision making

Decision making

makes sound decisions in the absence of detailed

instructions

Decision making

uses to most penetrating and objective evaluations to

arrive at decisions

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Decision making weighs alternative decisions before taking action

Decision making considers all alternatives before making commitments

Decision making carefully evaluates alternative risks

Decision making practices sound risk taking

Decision making is willing to take calculated risks

Decision making is eager to take risks

Decision making turns risk situations into opportunities

Decision making exercises a wide range of decision making control

Decision making foresees the consequences of decisions

Decision making excels in foresting the effects of decisions

Decision making weighs strategic ramifications of decisions

Decision making communicates decisions with confidence

Decision making

demonstrates an ability to effectively influence key

decision makers

Decision making concentrates on developing solutions

Decision making excels in seeking solutions

Decision making develops fresh solutions

Decision making excels in suggesting optional solutions

Decision making develops resourceful solutions

Decision making supports convictions with sufficient forceDecision making strives to improve decisiveness

Decision making encourages decision making at lowest possible level

Delegating delegates to improve organizational effectiveness

Delegating delegates to maximize organizational strengths

Delegating

recognizes the importance of working through

subordinates

Delegating encourages delegation

Delegating demonstrates effective delegation techniques

Delegating effectively delegates responsibility

Delegating

gives subordinates the authority needed to effectively

carry out delegated responsibilities

Delegatingempowers employees with the authority and resourcesto achieve results

Delegating

excels in empowering team members with responsibility

and authority

Delegating

provides subordinates with the resources needed to

accomplish results

Delegating delegates while maintain control

Delegating knows when and what to delegate

Delegating delegates routine tasks to subordinates

Delegating makes effective use of secretarial support

Delegating delegates to match personal strengths

Delegating matches assignments with employee talents

Delegating delegates to the proper person

Delegating effectively delegates unpleasant takes

Delegating encourages subordinates to solve their own problems

Delegating prevents reverse delegation

Delegating may be delegated the broadest discretion

Delegating delegates to evaluate employee potential

Delegating effectively assesses delegation capability

Delegating delegates to improve job satisfaction of subordinates

Delegating delegates to motivate

Delegating delegates to build subordinates

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Delegating helps subordinates gain visibility

Delegating creates a high degree of trust with subordinates

Dependability

is consistent, dependable and accurate in carrying out

responsibilities to a successful conclusion

Dependability

displays industriousness, conscientiousness and

diligence in performing takes

Dependability can be relied upon to meet schedules and deadlines

Dependability fully accepts all responsibilities and meets deadlines

Dependability verbal commitments are consistent with actions

Dependability

achieves results when confronted with major

responsibilities and limited resources

Dependability utilizes all available resources to achieve results

Dependability

can be counted on to achieve results in emergency

situations

Dependability

is exceptionally reliable and trustworthy when given an

assignment

Dependability uses proven methods and techniques to achieve results

Dependability

displays a strong personal commitment to successfully

completing all projects

Dependability generates greater success in highly complex situations

Dependability

completes the most complex projects with impressive

results

Dependability excels in vitalizing stalled projects

Dependability displays rigid self-discipline

Dependability attains results regardless of task levels

Dependability meets responsibilities promptly

Dependability fulfills all commitments

Dependability meets expectations

Dependability is very dependable and conscientious

Dependability is a strong and reliable member of the department

Dependability is extremely reliable and supportiveDependability can be trusted to provide support

Dependability

can be relied upon to accomplish the best possible

results

Dependability

can be relied upon to do the job and any other assigned

tasks

Dependability is always fully prepared

Dependability

can be relied upon to successfully complete all

assignments

Dependability consistently punctual

Dependability is regular in attendance

Dependability effectively follows-up assignments

Development

excels in selecting and developing individuals with high

potential talent

Development

excels in recognizing employees with strong growth

potential

Development identifies staff development needs

Development

recognizes development levels and ability levels of staff

… and others

Development excels in orienting new employees

Development

initiates and establishes personal growth and career

path

Development excels in developing career paths

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Development plans for effective career development

Development

plans for future career development and

accomplishment

Development shows a strong interest in professional development

Development

is eager to participate in professional development

programs

Development seeks personal growth and development

Development understands personal strengths and weaknesses

Development

is successfully demonstrating the ability to develop form

a specialist to a generalist

Development

regularly assesses the development and effectiveness

of subordinates

Development inspires subordinates to achieve their fullest potential

Development excels in developing mutual expectations

Development encourages broad development of employees

Development

makes effective use f lateral transfers to offer fresh

challenges

Development shows genuine interest in employee progress

Development effectively tracks employee progress

Developmentdeals effectively with different career stages ofemployees

Development

encourages individual growth and development of

employees

Development excels in identifying individual strengths

Development excels in tapping hidden talents

Development excels in developing hidden strengths of employees

Development exploits under-utilized capabilities

Development maximizes employees' energy and capabilities

Development displays an ability to turn weaknesses into strengths

Development turns potential into action

Development develops subordinates into high achievers

Development cultivates strengths of subordinatesDevelopment brings out the best in employees

Development effectively develops employees

Development develops managerial candidates

Development produces many managers

Development encourages managers to develop subordinates

Development excels in developing synergy

Development gives proper attention to personnel succession planning

Development develops qualified successors

Development

encourages employees to acquire proper skills attitudes

and knowledge

Development makes accurate assessments of training needs

Development

encourages special preparation and training of

personnel

Development uses a wide variety of raining methods

Development makes effective use of role playing

Development improves the skills and develops talents of subordinates

Development successfully builds subordinates

Development coaches toward achievement

Development

encourages employees to improve abilities for greater

responsibility

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Development

encourages employees to strive for continuous

improvement

Development encourages employees to become promotable

Development excels in developing marginal employees

Development

effectively recommends methods to assist subordinates

in overcoming weaknesses

Development concentrates development on weak areas

Development encourages constructive actions by employees

Development

makes strong efforts to bring out the best in every

employee

Development

assists subordinates in reaching new levels of skills,

knowledge and attitudes

Development makes winners out of subordinates

Development

assists subordinates in applying new skills, techniques

and understandings

Development creates a desire to learn

Development facilitates learning

Development develops creative potential

Development profits from experience

Development builds on strengths

Development reinforces positive behavior Development reinforces employee strengths

Development builds on the positive

Environmental, Safety and Security keeps abreast of all environmental concerns

Environmental, Safety and Security displays strong awareness of environmental concerns

Environmental, Safety and Security

closely enforces all government environmental

regulations

Environmental, Safety and Security

closely adheres to all environmental policies concerning

discharges, emissions and exposure

Environmental, Safety and Security takes proper measures to avoid spills and releases

Environmental, Safety and Security is careful to follow proper storage procedures

Environmental, Safety and Securitycomplies with all safety recommendations andrequirements

Environmental, Safety and Security closely follows all safety regulations

Environmental, Safety and Security keeps well informed of safety requirements

Environmental, Safety and Security makes certain that all safety regulations are adhered to

Environmental, Safety and Security shows concern for worker safety

Environmental, Safety and Security is very safety conscious

Environmental, Safety and Security excels in accident prevention management

Environmental, Safety and Security

is a strong supporter and participant in safety training

programs

Environmental, Safety and Security keeps alert for all job hazards

Environmental, Safety and Security takes prompt action to eliminate work hazards

Environmental, Safety and Security takes prompt action to eliminate unsafe conditions

Environmental, Safety and Security

promptly reports suspicious activities to security

personnel

Environmental, Safety and Security closely follows all security measures

Environmental, Safety and Security adheres to all security policies

Evaluation skills

establishes clear and meaningful criteria or standards

for effective performance

Evaluation skills

clearly establishes performance objectives and

evaluation criteria

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Evaluation skills develops key performance factors for fair comparisons

Evaluation skills establishes credible standards

Evaluation skills establishes credible measurement methods

Evaluation skills

effectively and continuously evaluates activities,

programs and functions

Evaluation skills continuously evaluates techniques and practices

Evaluation skills effectively appraises departmental resources and skills

Evaluation skills accurately monitors performance against objectives

Evaluation skills effectively makes quantitative determinations of ability

Evaluation skills recognizes high potential employees

Evaluation skills identifies individuals who have a capacity to perform

Evaluation skills effectively identifies goal achievers

Evaluation skills produces highly accurate assessments

Evaluation skills

effectively assesses employee resources, strengths and

competencies

Evaluation skills regularly assesses growth

Evaluation skills effectively tracks performance

Evaluation skills accurately evaluates employee effectiveness

Evaluation skills

effectively assesses the quality of work performed by

subordinates

Evaluation skills rates on the basis of performance and not personality

Evaluation skills effectively rates job performance and not the individual

Evaluation skills carefully limits all evaluations to on-the-job performance

Evaluation skills

effectively evaluates subordinates on the basis of

performance

Evaluation skills

effectively documents observations with specific

examples

Evaluation skills

recognizes the need for accurate documentation in the

evaluation process

Evaluation skills skillfully documents performance

Evaluation skills ensures that all criticism is fully documented

Evaluation skills

effectively evaluates others without creating resentment

or negative responses

Evaluation skills

shows significant frequency differences in appraising

employees

Evaluation skills gives recognition to deserving individuals

Evaluation skills is quick to recognize extra efforts

Evaluation skills

effectively grants rewards on the basis of objective

accomplishment

Evaluation skills assigns salary increases based on true performers

Evaluation skills recognizes special talents and capabilities of employees

Evaluation skills

understands accomplishments, strengths and

weaknesses of employees

Evaluation skills identifies and discusses weaknesses of staff members

Evaluation skills identifies individuals needing periodic retraining

Evaluation skills

directs performance appraisals toward the self-

improvement of employee

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Evaluation skills

effectively uses performance reviews as a motivational

tool

Evaluation skills

makes effective use of performance evaluations to

inspire greater achievements

Evaluation skills plans for appraisal interview

Evaluation skills anticipates employee reactions to appraisal interview

Evaluation skills

prepares for possible negative reaction to evaluation

review

Evaluation skills

gives proper attention to performance appraisal

interviews

Evaluation skills encourages and facilitates self-evaluation

Evaluation skills effectively critiques own work

Evaluation skills benefits from constructive criticism

Evaluation skills

excels in establishing feedback systems for evaluating

results

Evaluation skills accurately measures and assesses employee feedback

Goals and objectives

excels in planning forecasting, setting objectives and

determining courses of action

Goals and objectives

effectively develops individual, departmental and

organizational goals to attain objectives

Goals and objectives

effectively blends personal goals with organizational

objectives

Goals and objectives

sets goals that are compatible with those of the

organization

Goals and objectives excels in formulating goals and plans of action

Goals and objectives

clearly establishes goals to achieve a significant

productive impact

Goals and objectives effectively sets optimal targets

Goals and objectives

establishes performance targets for both short-range

and long-range

Goals and objectives sets, obtains and manages managerial objectives

Goals and objectives sets innovative objectivesGoals and objectives formulates realistic objectives

Goals and objectives establishes specific objectives

Goals and objectives effectively determines workable objectives

Goals and objectives excels in the perception of objectives

Goals and objectives

encompasses every objective valued by the

organization

Goals and objectives effectively communicates objectives

Goals and objectives effectively develops objectives

Goals and objectives displays a clear vision of goals

Goals and objectives establishes feasible and attainable goals

Goals and objectives sets realistic goals

Goals and objectives sets reachable targets

Goals and objectives sets high standards of personal performance

Goals and objectives sets compelling personal goals

Goals and objectives sets worthy goals

Goals and objectives effectively develops goals

Goals and objectives is a goal seeker 

Goals and objectives clearly establishes goals and purposes

Goals and objectives

effectively establishes truly relevant objectives and

performance standards

Goals and objectives establishes specific and measurable goals

Goals and objectives sets clear and measurable objectives

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Goals and objectives effectively sets group performance objectives

Goals and objectives effectively establishes group goals

Goals and objectives establishes methods for attainment of goals

Goals and objectives

effectively organizes, assembles and arranges

resources to meet goals

Goals and objectives

is aware of longer-term goals and larger framework of

concepts

Goals and objectives effectively evaluates goals

Goals and objectives displays sincerity of ambitions and objectives

Goals and objectives keeps employees focused on achieving goals

Goals and objectives uses goals to maintain momentum

Goals and objectives achieves and surpasses goals

Improvement

continuously strives to strengthen and refine

professional effectiveness

Improvement continuously seeks higher levels of expertise

Improvement consistently strives to improve performance

Improvement sustains continuous improvement

Improvement moves constructively toward improving performance

Improvement excels in enhancing performance

Improvement improves effectiveness by eliminating the confusing

Improvement excels in self-supervision and self-improvementImprovement promotes improvement oriented ideas

Improvement often makes valuable suggestions for improvement

Improvement develops continuous improvement methods

Improvement excels in developing improved techniques

Improvement develops totally new strategies

Improvement devises improved means of accomplishing results

Improvement is a major contributor to organization improvement

Improvement

reduces changes for the overall improvement of the

department

Improvement

displays a willingness to discuss weaknesses and make

improvements

Improvement promptly corrects shortcomings of subordinatesImprovement use constructive criticism to improve performance

Improvement

establishes goals for improvement of performance

targets

Improvement develops future goals for self-improvement

Improvement sets ambitious growth goals

Improvement tactfully discusses areas in need of improvement

Improvement clearly identifies improvements to be achieved

Improvement establishes clear expectations

Improvement

works cooperatively toward the identification of areas

needing improvements

Improvement

excels in isolating characteristics in need of

improvement

Improvement clearly pinpoints areas of needed improvements

Improvement identifies performance improvement problems

Improvement monitors improvement progress

Improvement displays and eagerness in improve

Improvement demonstrates a strong effort to improve

Improvement welcomes opportunities for improvement

Improvement seeks opportunities for self-improvement

Improvement seeks continuous improvement

Improvement

responds favorably to suggested actions for

improvement

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Improvement displays improved potential for advancement

Improvement shows steady progress

Improvement continues to grow and improve

Initiative demonstrates a high level of initiative

Initiative is a self-starter 

Initiative is judicious in carrying out assignments without direction

Initiative excels in self-directing and self-pacing

Initiative

demonstrates an ability to think along constructive

original lines

Initiative is a solution seeker 

Initiative takes the initiative in solving problems

Initiative effectively initiates solutions

Initiative makes practical suggestions

Initiative displays self-reliant enterprise

Initiative excels in identifying new areas of opportunities

Initiative

is alert to new opportunities, techniques and

approaches

Initiative seizes all opportunities

Initiative explores new opportunities

Initiative captures all opportunitiesInitiative effectively applies new concepts and techniques

Initiative

continuously ends new and better ways of performing

 job

Initiative extremely active and eager to try new approaches

Initiative

displays ingenuity in anticipating and meeting

unexpected situations

Initiative provides opportunities for initiative

Initiative gathers and provides data in advance of need

Initiative plans and organizes with little or no assistance

Initiative takes action without undue haste or delay

Initiative does things without being told

Initiative has the quality of knowing what has to be doneInitiative takes charge in the absence of detailed instructions

Initiative requires minimum supervision

Innovation excels in developing innovative and creative solutions

Innovation seeks innovative solutions

Innovation develops innovative plans and solutions

Innovation

innovates and creates new and unique methods and

procedures

Innovation excels in innovative thinking

Innovation considers innovative possibilities

Innovation foresters a curiosity for innovative possibilities

Innovation seeks continuous innovation

Innovation encourages innovation

Innovation promotes innovation

Innovation develops innovative strategies

Innovation develops innovative approaches

Innovation demonstrates innovative insight

Innovation is extremely innovative under adverse conditions

Innovation is very innovative with confronted with limited resources

Interpersonal Skills excels in effective human relations

Interpersonal Skills understands human behavior 

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Interpersonal Skills

identifies and understands personal values of superiors,

subordinates, peers and others

Interpersonal Skills recognizes the needs of others

Interpersonal Skills

displays a high degree of recognition, acceptance and

prestige in dealing with others

Interpersonal Skills

makes favorable impression and easily gains

acceptance by others

Interpersonal Skills recognizes the importance of first impressions

Interpersonal Skills conveys a positive personal image

Interpersonal Skills excels in obtaining enthusiastic commitments

Interpersonal Skills gains management commitments

Interpersonal Skills well accepted by others under difficult circumstances

Interpersonal Skills develops positive working relationships

Interpersonal Skills develops mutual support

Interpersonal Skills builds a close rapport

Interpersonal Skills builds trust and rapport

Interpersonal Skills builds a climate of trust

Interpersonal Skills excels in trust building

Interpersonal Skills promotes relationships of trust and respect

Interpersonal Skills develops interpersonal trust

Interpersonal Skills

develops relationships based on dependability and

honesty

Interpersonal Skills builds on mutual dependence and understanding

Interpersonal Skills

understands and knows how to get along with co-

workers

Interpersonal Skills establishes effective working relationships

Interpersonal Skills promotes harmony among associates

Interpersonal Skills attracts the favorable attention of superiors

Interpersonal Skills builds positive relationships with superiors

Interpersonal Skills works effectively with multiple superiors

Interpersonal Skills conveys considerable influence

Interpersonal Skills establishes credibility with superiors and subordinates

Interpersonal Skills interacts effectively with peers

Interpersonal Skills displays unconditional positive regard

Interpersonal Skills conveys positive influences

Interpersonal Skills displays genuineness in dealing with others

Interpersonal Skills conveys a willingness to help

Interpersonal Skills generates synergy

Interpersonal Skills promotes participative approaches

Interpersonal Skills demonstrates an ability to relate

Interpersonal Skills

excels in sustaining concentration while avoiding

confrontations

Interpersonal Skills demonstrates strong interpersonal skills

Interpersonal Skills displays an interpersonal regard

Interpersonal Skills displays positive affectivity

Interpersonal Skills respects the opinions of others

Judgment makes wise and fair judgments based on solid facts

Judgment can be trusted to use good judgment

Judgment is very open-minded in judgmental situations

Judgment is open-minded when forming opinions

Judgment excels in making appropriate judgments

Judgment draws sound conclusions

Judgment makes thoughtful determinations

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Judgment displays excellent intuitive judgment

Judgment

exercises careful deliberations before making

 judgments

Judgment gives thoughtful consideration before forming opinions

Judgment weighs alternative courses of action

Judgment

systematically evaluates options in terms of

consequences

Judgment effectively diagnoses situations or conditions

Judgment is not governed by conventional wisdom

Judgment exercises sound judgment on behalf of others

Knowledge knows basic management principles and methods

Knowledge

possesses the knowledge to handle work of the most

complex nature

Knowledge

clearly understands purposes, objectives, practices and

procedures of department

Knowledge displays strong knowledge of responsibilities

Knowledge thoroughly understands all aspects of job

Knowledge understands needs and requirements of job

Knowledge is secure in job knowledge

Knowledgeis very knowledgeable over a wide range of jobresponsibilities

Knowledge has excellent "real world" experience

Knowledge possesses practical hands-on experience

Knowledge demonstrates a strong, functional knowledge

Knowledge displays a broad application of knowledge

Knowledge is exceptionally well informed

Knowledge shares knowledge for the benefit of employees

Knowledge keeps alert to current practices

Knowledge recognizes the power of information

Knowledge possesses an invaluable source of knowledge

Knowledge demonstrates a comprehensive knowledge of the fieldKnowledge is a preeminent authority

Knowledge keeps informed of the latest trends and developments

Knowledge

keeps well informed on business, political and social

issues

Knowledge

keeps well informed of pertinent legislation and

regulations

Knowledge keeps fully abreast of changing government regulations

Knowledge excels in gaining knowledge trough continuous study

Leadership projects self-confidence, authority and enthusiasm

Leadership

displays the confidence needed to face the toughest

leadership challenges

Leadership

is successfully meeting the position's leadership

challenges

Leadership demonstrates natural leadership ability

Leadership displays visionary leadership skills

Leadership is a visionary leader 

Leadership inspires visions of future success

Leadership displays leadership stature

Leadership demonstrates strong, dynamic leadership

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Leadership shows dynamic leadership qualities

Leadership is a charismatic leader 

Leadership is able to quickly create rapport

Leadership displays the strengths of the exceptional leader 

Leadership demonstrates imaginative leadership

Leadership displays strong leadership patterns

Leadership displays many leadership competencies

Leadership displays leadership traits appropriate to the situation

Leadership excels in training, leading and motivating people

Leadership effectively uses power and influence

Leadership is able to assert authority when challenged

Leadership radiates authority

Leadership demonstrates decisive leadership ability

Leadership faces problems with confidence and assurance

Leadership inspires confidence and respect

Leadership inspires distinguished performance

Leadership is a catalyst for success

Leadership radiates confidence

Leadership elicits confidence

Leadership effectively maintains leadership in a group environmentLeadership takes charge in the absence of detailed instructions

Leadership leads by example

Leadership is emulated by peers and subordinates

Leadership displays and ability to stimulate others

Leadership commands the respect of others

Leadership displays a strong ability to build credibility

Leadership earns the respect and loyalty of subordinates

Leadership is a trusted leader 

Leadership commands undivided attention

Leadership commands the attention of others

Leadership maintains a high profile in the organization

Leadership shows appreciation for contributions and achievements

Leadership inspires new employees to become leaders

Leadership promotes a high degree of morale

Leadership strengthens morale

Leadership promotes harmony and teamwork

Leadership promotes group harmony

Leadership promotes a common propose

Leadership creates shared drive and purpose

Learning ability shows eagerness and capacity to learn

Learning ability displays an exceptional ability to learn new methods

Learning ability

displays an ability to learn rapidly and adapt quickly to

changing situations

Learning ability responds promptly to changes and opportunities

Learning ability

responds quickly to new instructions, situations,

methods and procedures

Learning ability quickly grasps new routine and explanations

Learning ability is receptive to new ideas

Learning ability keeps alert to new learning opportunities

Learning ability uses sound techniques to maximize learning

Learning ability makes effective use of hands-on learning

Learning ability learns quickly from setbacks

Learning ability benefits from all leaning situations

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Learning ability encourages a positive learning environment

Learning ability promotes a learning climate

Learning ability stimulates curiosity to improve learning

Learning ability makes a strong effort to maintain new skills

Loyalty and Dedication is loyal to organization, associates and subordinates

Loyalty and Dedication

displays strong loyalty to superiors and to the

organization

Loyalty and Dedication builds loyalty in subordinates

Loyalty and Dedication increases superior's strengths

Loyalty and Dedication

shows positive attitudes toward employer and

employees

Loyalty and Dedication displays a renewed sense of purpose

Loyalty and Dedication is committed to organizational goals

Loyalty and Dedication is totally committed to achieving excellence

Loyalty and Dedication displays a genuine interest in the organization

Loyalty and Dedication extremely dedicated

Loyalty and Dedication takes pride in job

Loyalty and Dedication displays a high degree of honesty, loyalty and integrity

Management ability effectively applies sound management principles

Management ability effectively uses contemporary management concepts

Management ability demonstrates productive management techniques

Management ability encourages participative management

Management ability stimulates management efficiency and effectiveness

Management ability multiplies management effectiveness

Management ability

successfully integrates objectives, opportunities and

resources

Management ability is a powerful asset to the organization

Management ability develops sensible and realistic programs

Management ability orchestrates successful programs

Management ability successfully builds and reinforces essential programs

Management ability is able to keep programs and projects running smoothly

Management ability identifies major management problems

Management ability

demonstrates an ability to recognize management

problems and develop solutions

Management ability knows when to seek help outside the organization

Management ability

identifies relevant and appraisable components of

effective management

Management ability accurately assesses management effectiveness

Management ability keeps management informed on questions of policy

Management ability excels in obtaining management support

Management ability consistently prepares appropriate recommendations

Management ability displays strength in human resources management

Management ability excels in human resources management

Management ability

provides management with valid and reliable

information for human resources planning

Management ability

provides management with accurate information

concerning the strengths and weaknesses of

employees

Management ability

effectively resolves conflicts between individual needs

and requirements of the organization

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Management ability

respects both employee rights and management

prerogatives

Management ability demonstrates an ability to overcome internal barriers

Management ability

effectively solves problems that cross organizational

boundaries

Management ability excels in resolving interdepartmental conflicts

Management ability obtains full commitments throughout the organization

Management ability obtains the full support of other departments

Management ability pulls the organization together 

Management ability

recognizes the important roles of responsibility, authority

and accountability

Management ability demands accountability from subordinates

Management ability holds subordinates accountable for results

Management ability relates consequences to accountability

Management ability is a polished and effective executive

Management ability

demonstrates superior executive ability under a variety

of circumstances

Management ability conveys executive stature

Management ability displays executive strength

Management abilityshows those qualities that make a manager forceful andeffective

Management ability displays attributes of an effective manager 

Management ability shows strong self-management

Management ability effectively manages self 

Management ability displays an effective, productive management style

Management ability

recognizes the differences between managing and

doing

Management ability avoids managing by crisis

Management ability is a challenging and inspiring manager 

Management ability excels in solving people problems

Management ability

excels in defining, measuring and increasing

productivity

Management ability

achieves high productive output while maintaining high

morale

Management ability

keeps employees aware of their importance to the

organization

Management ability encourages efforts toward common goals

Management ability excels in developing synergistic strategies

Management ability maximizes the use of company resources

Management ability accounts for effective and efficient use of personnel

Management ability

provides subordinates with the resources needed to

attain results

Management ability

attains results through the proper direction of

subordinates

Management ability excels in managing distant employees

Management ability gives clear direction

Management ability develops a cohesive department effort

Management ability is aware of potential contributions of department

Management ability maintains firm departmental control

Management ability adheres to all policies, procedures and rules of decorum

Management ability effectively enforces policies, rules and regulations

Management ability

ensures that all policies are accurate, thoroughly

documented and consistently applied

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Management ability maintains high ethical standards

Management ability displays sound ethics

Management ability follow proper codes of conduct

Management ability effectively recognizes the need for charge

Management ability effectively manages charge

Management ability

provides a stabilizing influence during periods of

organizational change

Management ability implements change with minimal resistance

Management ability

is able to break trough barriers of resistance when

implementing changes

Management ability effectively deals with resistance to change

Management ability implements change with a positive impact

Management ability

keeps fully alert to the weaknesses, strengths, threats

and opportunities facing the organization

Management ability excels in positioning for the future

Maturity displays a high degree of emotional maturity

Maturity excels in separating emotion from rationality

Maturity displays emotional stability

Maturity displays strong emotional control

Maturity avoids emotional involvement

Maturity copes constructively with emotionsMaturity avoids overreacting

Maturity keeps anger under control confronts reality

Maturity displays mature reactions

Maturity maintains a mature attitude

Maturity maintains strong self-control

Maturity displays superior emotional adjustments and stability

Maturity displays maturity in handling disappointments

Maturity responds positively on inconsequential issues

Mental skills grasps the most difficult concepts

Mental skills displays a depth of understanding

Mental skills understand both theoretical and practical conceptsMental skills excels in both theoretical and practical thinking

Mental skills is capable of preparing highly complex statistical data

Mental skills distinguishes between perception and reality

Mental skills exceptionally keen and alert

Mental skills is reasonable, smart and keen

Mental skills is alert, quick and responsive

Mental skills is alert and broad-minded

Mental skills keeps alert to strategic opportunities

Mental skills capable of sustaining a high level of concentration

Mental skills gives undivided attention

Mental skills is not governed by conventional thinking

Mental skills is continuously rethinking traditional assumptions

Mental skills demonstrates original and independent thinking

Mental skills sustains logical thinking in one area

Mental skills thinks before taking action

Mental skills thinks fast on feet

Mental skills uses common sense

Mental skills uses common sense to reach workable conclusions

Mental skills uses sound fact-fining approaches

Mental skills displays fresh insights

Mental skills is skillful in developing practical insights

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Mental skills uses intelligent reasoning

Mental skills demonstrates sound inductive and deductive reasoning

Mental skills displays considerable flexibility

Mental skills displays strong mental flexibility

Mental skills exhibits mental toughness when necessary

Mental skills displays fresh thinking

Mental skills displays imaginative thinking

Mental skills displays organized thinking

Mental skills excels in divergent thinking

Mental skills excels in heuristic thinking

Mental skills excels in independent thinking

Mental skills thinks strategically

Mental skills displays consistent, logical and orderly thinking

Mental skills displays excellent comprehension and retention

Mental skills displays a high level of knowledge retention

Mental skills displays strong powers of mental retention

Mental skills excels in retaining and recalling information

Mental skills possesses strong memory skills

Mental skills displays strong memory power 

Mental skills displays a strong power of recallMental skills possesses as strong ability to remember and recall

Mental skills possesses multilingual skills

Mental skills is able to understand and speak in other languages

Mental skills displays a very high cognitive ability

Mental skills excels in systematic observation

Mental skills displays strong powers of observation

Mental skills gains new perspectives

Mental skills demonstrates intellectual inquisitiveness

Mental skills widens intellectual horizons

Mental skills makes effective use of mental imagining

Mental skills demonstrates positive mental outlook

Mental skills excels in visionary thinkingMental skills recognizes the growing importance of global thinking

Mental skills thinks futuristically

Motivation strongly motivated to achieve optimal results

Motivation strongly motivated to achieve higher expectations

Motivation displays a strong incentive to succeed

Motivation highly motivated to achieve individual attainment

Motivation strives for the achievement of excellence

Motivation strives for maximum effectiveness

Motivation is very performance conscious

Motivation displays maximum drive fulfilling job responsibilities

Motivation is a significant driving force

Motivation keeps drive alive

Motivation displays a strong sense of purpose

Motivation displays a sustained commitment

Motivation displays a strong personal commitment

Motivation displays strong achievement drive

Motivation provides a competitive edge

Motivation displays strong competitive drive

Motivation

turns competitive impulses into the most constructive

channels

Motivation displays intense desire

Motivation demonstrates strong will power and determination

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Motivation displays a spirit of determination

Motivation optimizes individual traits

Motivation displays highly motivated inner drive

Motivation

effectively overcomes personal and organizational

blocks to achieve results

Motivation

effectively uses behavior modification to create

motivation and achieve results

Motivation displays an enthusiastic spirit

Motivation is realistically enthusiastic

Motivation maintains fresh enthusiasm

Motivation displays energy and enthusiasm

Motivation works with enthusiasm

Motivation displays extraordinary enthusiasm

Motivation generates enthusiasm

Motivation sparks enthusiasm

Motivation builds employee enthusiasm

Motivation develops a motivating environment

Motivation motivates and challenges

Motivation uses subtle techniques to motivate

Motivation accentuates the positive

Motivation generates positive attitudesMotivation provides positive reinforcements to achieve results

Motivation uses positive reinforcement to motivate

Motivation displays high energy and drive

Motivation maintains a high energy level

Motivation goes beyond what is expected

Motivation gives maximum effort

Motivation

displays energy and vitality in performing daily

responsibilities

Motivation displays intense involvement

Motivation seeks total involvement

Motivation volunteers for extra work and demanding assignmentsMotivation is totally absorbed in job

Motivation turns past failures into future successes

Motivation is success-oriented

Motivation capitalizes on opportunities

Motivation views problems as opportunities

Motivation recoils promptly from problems

Motivation maximizes the opportunities within every situation

Motivation operates effectively under adverse conditions

Motivation looks beyond obstacles

Motivation surmounts obstacles

Motivation is able to overcome extreme difficulties

Motivation is highly energized

Motivation is highly energetic and enterprising

Motivation instills energy and enthusiasm

Motivation displays positive energy

Motivation is a prime mover 

Motivation is a compulsive achiever 

Motivation is ambitious and hard-driving

Motivation is ambitious and high-spirited

Motivation is task-oriented

Motivation is persistent in achieving goals

Motivation is results-oriented

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Motivation displays progressive attributes

Motivation is seldom complacent

Motivation is not content with mediocrity

Motivation is a self-motivator 

Motivation sustains a high level of momentum

Motivation maintains own momentum

Motivation maintains self-motivation

Motivation

makes effective use of positive imagery to achieve

success

Negotiating skills demonstrates strong negotiating skills

Negotiating skills negotiates with skill

Negotiating skills displays strength in negotiating

Negotiating skills

keeps assertiveness and empathy in balance when

negotiating

Negotiating skills is an adept negotiator 

Negotiating skills excels in negotiating fair resolutions

Negotiating skills possesses strong facilitation skills

Negotiating skills is a key facilitation skills

Negotiating skills is a key facilitator 

Negotiating skills effectively resolves misunderstandings

Negotiating skills keeps conflicts from arisingNegotiating skills excels in resolving conflicts

Negotiating skills

works well with others in the solution of mutual

problems

Negotiating skills presents different opinions without creating conflicts

Negotiating skills effectively handles differing viewpoints

Negotiating skills disagrees diplomatically

Negotiating skills disagrees without arguing

Negotiating skills knows how and when to say "no"

Negotiating skills is able to successfully confront when necessary

Negotiating skills handles confrontations with tact

Negotiating skills negotiates with tact

Negotiating skills skillfully handles confrontationsNegotiating skills is extremely confident in facing confrontations

Oral Expression is a polished and confident speaker 

Oral Expression is a formidable speaker 

Oral Expression excels in speaking on special occasions

Oral Expression excels in impromptu speaking situations

Oral Expression excels in delivering impromptu remarks

Oral Expression excels in extemporaneous speaking

Oral Expression speaks effectively on feet

Oral Expression communicates with ease and a natural style

Oral Expression is a powerful communicator in group settings

Oral Expression makes a strong impact at meetings

Oral Expression makes effective demonstrations

Oral Expression makes effective use of questions

Oral Expression makes effective use of an extensive vocabulary

Oral Expression possesses superior verbal understanding

Oral Expression

uses understandable language that is relevant and

meaningful

Oral Expression uses concise and clear language

Oral Expression excels in speech proficiency

Oral Expression is eminently clear in verbal expressions

Oral Expression is highly articulate

Oral Expression displays clarity in expressing views

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Oral Expression states positions clearly

Oral Expression displays an ability to present views logically

Oral Expression expresses ideas clearly

Oral Expression speaks at a pleasant tempo

Oral Expression enunciates clearly in a well-modulated voice

Oral Expression speaks in a positive tone

Oral Expression speaks with enthusiasm and confidence

Oral Expression is a skillful interviewer 

Oral Expression makes dynamic impressions

Organizing

effectively develops organizational capabilities and

integration of objectives

Organizing

develops programs to improve the effectiveness of the

department and overall operation of the organization

Organizing builds organizational effectiveness

Organizing

excels in developing jobs, organizational structure and

systems

Organizing keeps organizational levels to a minimum

Organizing avoids over staffing

Organizing maximizes organizational productivity

Organizing overcomes organizational block-ups

Organizing makes the most of organizational energy and potential

Organizing

makes a substantial contribution to the growth of the

organization

Organizing exerts a positive influence on the organizational climate

Organizing deals effectively with organizational climate

Organizing displays a broad grasp of the organization

Organizing identifies organizational needs

Organizing encourages accountability throughout the organization

Organizing displays an organized approach to the jobOrganizing organizes work well

Organizing organizes effectively to achieve greater results

Organizing

demonstrates a systematic approach in carrying out

assignment

Organizing is very orderly and systematic

Organizing excels in cutting through confusion

Organizing excels in turning chaos into order 

Organizing makes order out of chaos

Organizing is methodical in planning and performing

Personal qualities

is fair, cheerful and follows businesslike procedures to

accomplish objectives

Personal qualities recognizes and accepts personal assets and liabilities

Personal qualities displays a pleasant, cheerful disposition

Personal qualities displays natural charm and charisma

Personal qualities displays a pleasant demeanor 

Personal qualities has a calm, even temperament

Personal qualities is stable, patient and steady

Personal qualities is relaxed, confident, enjoyable

Personal qualities is polished and poised

Personal qualities is very cordial

Personal qualities plays social grace

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Personal qualities is warm and genuine

Personal qualities is sincere

Personal qualities projects objectivity

Personal qualities avoids unrealistic promises

Personal qualities uses humor constructively

Personal qualities displays keen wit

Personal qualities possesses a personal magnetism

Personal qualities possesses all traits associated with excellence

Personal qualities possesses may valued personal traits

Personal qualities displays refinement and character 

Personal qualities displays many positive character traits

Personal qualities displays strong moral character 

Personal qualities displays impeccable honesty

Personal qualities is impeccably honest

Personal qualities displays a winning personality

Personal qualities displays a pleasing personality

Personal qualities displays an enterprising personality

Personal qualities displays an outgoing personality

Personal qualities displays energizing optimism

Personal qualities projects energy and enthusiasm

Persuasiveness demonstrates strong persuasive power Persuasiveness demonstrates strong persuasive skills

Persuasiveness demonstrates excellent persuasive ability

Persuasiveness uses chronological reasoning to effectively persuade

Persuasiveness uses sound reasoning to effectively persuade

Persuasiveness excels in sing logical thinking to persuade

Persuasiveness effectively persuades using strong arguments

Persuasiveness excels in acquiring support for decisions and actions

Persuasiveness

reinforces ideas and proposals with sound

documentation

Persuasiveness excels in gaining support of views and opinions

Persuasiveness

is very effective in overcoming objections using skillful

persuasionPersuasiveness persuades without antagonizing

Persuasiveness persuades with tact

Persuasiveness makes persuasive presentations

Persuasiveness communicates with persuasion

Persuasiveness

uses voice and body to effectively convince and

persuade

Persuasiveness writes with persuasion

Planning establishes strategic plans for future success

Planning

proposes plans of action which are timely, realistic and

positive

Planning plans with a fresh perspective

Planning

plans, organizes and completes tasks in the shortest,

most efficient manner 

Planning

effectively formulates strategies, tactics and action

plans to achieve results

Planning plans appropriate strategies to arrive at solutions

Planning plans effectively for systematic results

Planning excels in redefining problems and planning solutions

Planning

meets or exceeds standards for major responsibilities or

objectives on time or ahead of schedule

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Planning

effectively plans work schedules to balance peak and

slack periods

Planning keeps comfortably ahead of work schedule

Planning translates planning into reality

Planning formulates plans and envisions goals

Planning develops rational planning techniques

Planning excels in developing tactical action plans

Planning develops sound action plans

Planning develops workable action plans

Planning effectively puts plans into action

Planning makes strategically sound plans

Planning formulates sound strategies

Planning develops comprehensive strategies

Planning excels in formulating and executing strategies

Planning excels in strategy and action

Planning effectively translates ideas into action

Planning excels in developing strategic aims

Planning

recognizes the importance of strategic planning,

mission and vision statements

Planning develops strategic vision

Planning excels in developing visionary strategiesPlanning displays long-term vision

Planning displays multi-faceted vision

Planning is able to anticipate approaching problems

Planning effectively plans to avoid future problems

Planning prevents problems from occurring

Planning is quick to recognize emerging trends

Planning excels in projecting resource needs

Planning

excels in planning, forecasting and replenishing vital

needs

Planning excels in anticipating needs

Planning makes accurate assessments of needs

Planning is adept at assessing needsPlanning excels in problem prevention

Planning excels in anticipating approaching problems

Planning anticipates emerging opportunities

Planning excels in anticipatory management

Planning excels in anticipating reactions

Planning anticipates and resolves conflicts

Planning plans for predictable resistance

Planning develops positive strategies

Planning develops effective strategies to attain good performance

Planning creates flexible planes to meet changing opportunities

Planning

continuously develops techniques to generate new

strategic alternatives

Planning plans for the unexpected

Planning planes effectively for uncertain conditions

Planning excels in developing "what if" scenarios

Planning excels in developing strategic alternatives

Planning develops sound contingency plans

Planning focuses on the future

Potential is presently capable of assuming greater responsibility

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Potential

possesses a strong capacity to make a greater

contribution to the organization

Potential displays a strong capacity for growth

Potential is strongly qualified for advancement

Potential possesses many latent strengths

Potential displays strong potential for advancement

Potential

needs more responsibility to ensure continued

satisfaction and career growth

Potential displays high management potential

Potential displays a high energy potential

Potential is a high potential employee

Potential is capable of assuming a greater leadership role

Potential

is capable of assuming a greater responsibility in

present position

Potential

is capable of distinguished performance in a higher level

position

Potential is eager to demonstrate greater potential

Potential

is eager to assume greater responsibility in the

department or elsewhere

Potential

is enhancing growth potential through additional

education and trainingPresentation skills demonstrates excellent oral presentation skills

Presentation skills demonstrates strong personal presentation skills

Presentation skills is a skillful presenter 

Presentation skills makes presentations with poise and style

Presentation skills delivers presentations with enthusiasm and energy

Presentation skills makes lively and effective presentations

Presentation skills

creates indelible impressions when making

presentations

Presentation skills delivers presentations with maximum impact

Presentation skills makes presentations that deliver a powerful message

Presentation skills makes powerful presentationsPresentation skills prepares persuasive presentations

Presentation skills faces any size audience with confidence

Presentation skills is able to gain the respect of audiences

Presentation skills

is skilled in capturing the interests and involvement of

audiences

Presentation skills is skilled in engaging audience participation

Presentation skills

responds effectively to difficult questions and opposing

views

Presentation skills excels in directing audience participation

Presentation skills

effectively organizes ideas for logical presentation and

acceptance

Presentation skills communicates effectively with well designed materials

Presentation skills uses visual aids effectively

Presentation skills

makes effective use of charts, graphs figures and

illustrations

Presentation skills

excels in developing and using computer generated

presentations

Presentation skills

excels in making powerful presentations using computer

graphics

Presentation skills

is very skilled in making excellent use of presentation

software

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Problems solving excels in identifying real problems

Problems solving focuses on core problems

Problems solving excels in solving critical problems

Problems solving excels in solving multi-faceted problems

Problems solving solves problems before they become critical

Problems solving effectively resolves problems at early stages

Problems solving excels in trouble shooting

Problems solving works well with others in solving problems

Problems solving translates problems into practical solutions

Problems solving looks upon problems as exciting challenges

Problems solving turns problems into opportunities

Productivity

makes a substantial contribution to the continued

operation and growth of the organization

Productivity

is an important contributor to the successes of the

department

Productivity is a proven performer 

Productivity demonstrates consistently distinguished performance

Productivity quantity of work is consistently high

Productivity performs at peak efficiency

Productivity maintains a peak performanceProductivity sustains a high achievement level

Productivity works at a high achievement level

Productivity performs at a high energy level

Productivity effectively expends energy

Productivity maintains unusually high output

Productivity is fast and productive

Productivity performs with unusual speed at a high rate of output

Productivity exceeds normal output standards

Productivity produces measurable results

Productivity consistently exceeds performance expectations

Productivity produces beyond normal expectations

Productivity performance regularly exceeds job requirementsProductivity is an abundant producer 

Productivity continuously produces more than expected

Professionalism

demonstrates an exceptional mastery of professional

skills

Professionalism demonstrates professional expertise

Professionalism displays well-oriented professional knowledge

Professionalism communicates on a high professional level

Professionalism is a seasoned professional

Professionalism seeks a higher degree of professional excellence

Professionalism shows concern about professional improvement

Professionalism sustains a professional growth strategy

Professionalism

strives to grow professionally through continuous study

and participation

Professionalism closely follows professional trends

Professionalism continuously seeks to broaden professional horizons

Professionalism knows when to bring in outside expertise

Professionalism maintains a high degree of professional participation

Professionalism

develops the skills needed to maintain the highest

standards of professional excellence

Professionalism quality of work reflects high professional standards

Professionalism displays high standards of professional conduct

Professionalism possesses high professional values

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Professionalism demonstrates high standards of professional conduct

Professionalism possesses high professional ethics

Professionalism follows high ethical practices

Professionalism follows ethical procedures

Professionalism maintains a high degree of ethical conduct

Professionalism displays a high level of personal integrity

Professionalism

provides subordinates with definite, positive assistance

to correct professional difficulties

Professionalism develops enduring professional relationships

Professionalism stimulates professionalism

Professionalism conveys professionalism

Professionalism displays loyalty to profession

Professionalism engenders respect for profession

Professionalism displays a professional style

Professionalism displays professional pride

Professionalism makes positive first impressions

Professionalism makes excellent impressions

Professionalism projects a positive image

Professionalism projects poise and authority

Professionalism conforms to proper standards of professional dress

Professionalism

dresses appropriately for the position consistent with job

requirements

Professionalism dresses consistent with organizational expectations

Professionalism

dresses to convey an appropriate image in accordance

with position requirements

Professionalism

writes memos, letters and reports that reflect

professional expertise

Quality promotes quality values throughout the organization

Quality

effectively uses empowerment to achieve improved

quality

Quality

recognizes the importance of quality in providing a

competitive edgeQuality promotes quality awareness

Quality emphasizes quality enhancement

Quality provides total quality assurance

Quality is fully committed to quality assurance

Quality

demonstrates accuracy, thoroughness and orderliness

in performing work assignments

Quality

performs with unusual accuracy, thoroughness and

effectiveness

Quality shows professional concern for quality work

Quality encourages all employees to be alert for defects

Quality excels in detecting flaws or imperfections

Quality quality of work is consistently high

Quality achieves the highest standard of excellence

Quality is committed to excellence

Quality strives for state-of-the-art perfection

Quality displays pride in work

Resourcefulness demonstrates self-reliance and resourcefulness

Resourcefulness is extremely resourceful and enthusiastic

Resourcefulness capitalizes on personal strengths

Resourcefulness maximizes individual resources and energies

Resourcefulness optimizes the use of all available resources

Resourcefulness excels in resource utilization

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Resourcefulness allocates resources wisely

Resourcefulness effectively uses all information sources

Resourcefulness

achieves success when confronted with limited

resources

Resourcefulness

effectively organizes, assembles and arranges

resources to meet goals

Resourcefulness effectively matches goals to resources

Resourcefulness effectively matches resources with objectives

Resourcefulness

effectively assesses employee resources, strengths and

competencies

Resourcefulness develops resourceful solutions

Resourcefulness

makes reasonable requests for additional resources

and assistance

Responsibility devotes appropriate attention to all responsibilities

Responsibility

accepts responsibility for own decisions and those of

subordinates

Responsibility

assumes responsibility for mistakes and shortcomings

of subordinates

Responsibility accepts full responsibility for results

Responsibility is willing to accept ultimate responsibility

Responsibility honors all commitments

Responsibility

accepts responsibility for compliance with rules and

regulations

Responsibility continues to seek and accept responsibility

Responsibility seizes responsibility

Responsibility takes positive action to meet growing responsibility

Responsibility delegates responsibility effectively

Responsibility is especially effective in assigning responsibility

Responsibility builds personal accountability

Responsibility displays a willingness to face conflicts

Responsibility accepts new job assignments willingly

Responsibility eagerly seeks formidable challenges

Responsibility is eager to accept challenging assignmentsResponsibility views new assignments as an opportunity for growth

Responsibility

establishes policies reflecting strong support of

corporate responsibility

Sales Management consistently meets sales objectives b ( _ ) percent

Sales Management

excels in managing geographically dispersed sales

operations

Sales Management responds quickly to changing market conditions

Sales Management responds quickly to changing market conditions

Sales Management keeps alert to new marketing opportunities

Sales Management excels in developing new markets

Sales Management continuously explores new markets

Sales Management keeps alert to all sales opportunities

Sales Management keeps alert to new products

Sales Management

keeps pricing strategies consistent with profitability

goals

Sales Management

hires individuals with a high probability of selling

success

Sales Management

excels in recruiting and retaining talented sales

personnel

Sales Management is able to retain high performance representatives

Sales Management provides strong sales incentives

Sales Management recognizes the value of sales training

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Sales Management makes effective use of marketing research

Sales Management gives appropriate attention to large accounts

Sales Management

demonstrates a strong ability to prevent large customers

from switching to competitors

Sales Management

gives sufficient attention to smaller accounts to increase

potential

Sales Management gives appropriate attention to all distribution channels

Sales Management

is very successful in developing sales through

distributors

Sales Management excels in developing distributor loyalty

Sales Management is very successful in building incremental sales

Sales Management

impresses on the entire organization the need to treat

customers courteously and fairly

Sales Management keeps abreast of the latest trends in Internet selling

Selling skills achieves continuous sales growth

Selling skills is a top sales producer 

Selling skills is a top sales performer 

Selling skills is a solid sales producer 

Selling skills is a sales leader 

Selling skills develops sound call frequency patternsSelling skills follows effective call frequency patterns

Selling skills maintains an excellent sales to call ratio

Selling skills is very creative in generating leads

Selling skills follows-up on all leads

Selling skills is very effective in turning leads into sales

Selling skills excels in obtaining new customers

Selling skills turns prospects into well satisfied customers

Selling skills displays strong selling skills

Selling skills demonstrates persuasive selling skills

Selling skills is skilled in arousing customer interest

Selling skills uses effective sales approaches

Selling skills displays a strong knowledge of product lineSelling skills capitalizes on all product features

Selling skills excels in selling benefits

Selling skills places emphasis on customer benefits

Selling skills focuses on benefits

Selling skills makes effective use of selling aids

Selling skills makes effective use of advertising and promotion

Selling skills makes effective use of testimonials

Selling skills is very skilled in overcoming objections

Selling skills excels in sales closing

Selling skills follows sound pricing strategies

Selling skills sells on the basis of value rather than price

Selling skills is proficient in overcoming price resistance

Selling skills is able to successfully overcome sales resistance

Selling skills recognizes the hidden motivations of customers

Selling skills excels in uncovering real buying motives

Selling skills effectively maintains control of sales situations

Selling skills maintains a high degree of selling ethics

Selling skills makes well prepared sales presentations

Selling skills uses service as a powerful selling aid

Selling skills emphasizes service to overcome price objections

Selling skills recognizes the value of extraordinary services

Selling skills provides exceptional customer service

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Selling skills provides responsive follow-up service

Selling skills excels in handling customer inquiries

Selling skills excels in establishing customer credibility

Selling skills makes customers feel satisfied and appreciated

Selling skills continuously strives to improve customer satisfaction

Selling skills is strong in developing customer satisfaction

Selling skills concentrates on increasing customer satisfaction

Selling skills keeps customer satisfied

Selling skills gains the trust of customers

Selling skills builds customer loyalty

Selling skills places a high priority on retaining customers

Selling skills excels in customer retention

Selling skills excels in developing repeat customers

Selling skills maintains continuous customer contact

Selling skills keeps customers first

Selling skills

excels in building long-term relationships with

customers

Selling skills continuously meets customer requirements

Selling skills continuously meets customer expectations

Selling skills excels in reactivating inactive accountsSelling skills displays a strong knowledge of customer's business

Selling skills focuses on customer needs

Selling skills understands customer needs and wants

Selling skills responds quickly to customer needs

Selling skills displays a high level of empathy in customer relations

Selling skills is responsive to changing customer demands

Selling skills is very effective in training customer sales personnel

Selling skills gains the full promotional support of marketers

Selling skills

effectively enforces company policies without alienating

customers

Selling skills promptly handles customer complaints and problems

Selling skills handles customer complaints with tact and diplomacy

Selling skills uses complaints to provide valuable customer feedback

Selling skills resolves customer problems at early stages

Selling skills excels in solving customer problems

Selling skills skillfully handles unreasonable requests from customers

Selling skills

is skilled in refusing customer requests while presenting

alternative solutions

Selling skills makes effective use of competitive analysis

Selling skills

is able to solve problems without having customers

contact management

Selling skills capitalizes on competitive advantages

Selling skills handles competitive situations with confidence and tact

Selling skills

is very cooperative in sharing information with other

sales personnel

Selling skills is a strong participant in team selling

Selling skills is a strong contributor in team selling

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Stress

successfully copes with demands from superiors,

subordinates and peers

Stress

successfully handles multiple demands from superiors

and subordinates

Stress effectively copes with the stress of demanding duties

Stress meets ever changing demands

Stress

performs effectively despite sudden deadlines and

changing priorities

Stress works effectively for multiple superiors

Stress thrives on stressful situations

Stress copes effectively with pressures and tensions

Stress copes effectively with anxiety

Stress copes effectively with adversity

Stress effectively handles stress and anxiety

Stress handles emergencies with coolness

Stress

is able to stay focused when faced with emergency

situations

Stress demonstrates coolness under stress

Stress maintains coolness despite annoyances

Stress shows a strong resistance to annoyances

Stress shows finesse in situations of stressStress performs well in crisis situations

Stress performs well under pressure

Stress works effectively in high pressure situations

Stress works calmly in a turbulent environment

Stress

is able to capably adjust to ever changing work

environments

Stress effectively copes with staff reductions

Stress

remains calm and professional when faced with tight

deadlines

Stress remains powerful and effective while under stress

Stress capably handles authority when confronted

Stresskeeps calm and professional under the toughestcircumstances

Stress displays a calm demeanor 

Stress remains clam under pressure

Stress remains calm in emotionally charged situations

Stress remains courteous under pressure

Stress gets things done calmly

Stress displays impressive poise under stress

Stress maintains poise in the toughest situations

Stress shows poise when under pressure

Stress maintains personal composure in high stress situations

Stress handles crises with composure

Stress projects composure

Stress copes effectively with risk and uncertainty

Stress adjusts promptly and calmly to change

Stress handles the unexpected with coolness

Stress successfully copes with unintended consequences

Stress effectively manages stress

Stress

plans to deal effectively with anticipated stressful

situations

Stress capably handles potentially volatile situations

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Stress

makes strong mental preparations for stressful

situations

Stress makes positive use of stress to improve performance

Stress makes effective use of humor to ease tensions

Stress maintains control in all situations

Stress is not controlled by events and crisis situations

Stress remains in solid control

Stress keeps stress under control

Stress gains control over job pressures

Stress recognizes stress-related problems

Stress

recognizes the impact of stress and burnout on

organizational effectiveness

Stress knows when to seek help

Stress

recognizes the importance of sound physical and

mental health for top performance

Supervisory skills excels in the supervision and leadership of subordinates

Supervisory skills is a highly respected supervisor 

Supervisory skills excels in getting work done by others

Supervisory skills

makes certain that employees have a clear

understanding of their responsibilitiesSupervisory skills develops precise job expectations

Supervisory skills establishes realistic work demands

Supervisory skills ensure cost-efficient assignment of employees

Supervisory skills divides work into manageable activities

Supervisory skills

effectively schedules personnel for peak and slack

periods

Supervisory skills effectively balances work flow

Supervisory skills effectively prevents overstaffing

Supervisory skills gains maximum productivity from employees

Supervisory skills optimizes productivity

Supervisory skills makes maximum use of personnel and equipment

Supervisory skills excels in equipment utilization

Supervisory skills maximizes the performance of people and equipment

Supervisory skills excels in preventing machinery breakdowns

Supervisory skills maintains consistency of operations

Supervisory skills takes prompt action to minimize down time

Supervisory skills quickly eliminates trouble spots

Supervisory skills

strives to make more meaningful and challenging

contributions to the betterment of the department

Supervisory skills

effectively motivates subordinates to exert the effort

necessary to attain organizational goals

Supervisory skills

maintains a work situation which stimulates the growth

of individuals

Supervisory skills uses job enrichment to improve productivity

Supervisory skills expects and demands superior performance

Supervisory skills places emphasis on results

Supervisory skills brings out the best in employees

Supervisory skills gives constant encouragement to subordinates

Supervisory skills gives constructive suggestions to subordinates

Supervisory skills takes effective measures to eliminate job plateauing

Supervisory skills keeps employees challenged through job enrichment

Supervisory skills challenges the abilities of subordinates

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Supervisory skills

recognizes the important relationships between

rewards, reinforcement and results

Supervisory skills maximizes the value of recognition and rewards

Supervisory skills makes effective use of constructive compliments

Supervisory skills gives proper recognition

Supervisory skills excels in giving verbal praise

Supervisory skills

develops a climate providing motivation, participation

and opportunities for employee initiative

Supervisory skills promotes an effective climate

Supervisory skills encourages a climate for action

Supervisory skills develops productive work environment

Supervisory skills

promotes a comfortable, friendly organizational

atmosphere

Supervisory skills is readily accessible to subordinates

Supervisory skills excels in encouraging employee involvement

Supervisory skills encourages active involvement of staff 

Supervisory skills receives full support from staff 

Supervisory skills promotes positive involvement

Supervisory skills stimulates individual participation

Supervisory skills

stimulates productive discussion sessions for positive

actionSupervisory skills effectively seeks and obtains ideas

Supervisory skills properly asserts ideas

Supervisory skills properly asserts authority

Supervisory skills

effectively communicates organizational policies and

other information to subordinates

Supervisory skills is effective in giving orders and directions

Supervisory skills gives clear instructions

Supervisory skills avoids over-supervising

Supervisory skills hires qualified people

Supervisory skills is strong in hiring resourceful and talented employees

Supervisory skillseffectively utilizes experienced employees to train newhires

Supervisory skills gives helpful guidance to new employees

Supervisory skills effectively supervises temporary employees

Supervisory skills capably supervises former peers

Supervisory skills capably supervises employees with more experience

Supervisory skills

excels in effective coaching and counseling of

subordinates

Supervisory skills effectively coaches subordinates toward achievement

Supervisory skills provides continuous coaching

Supervisory skills excels in employee counseling

Supervisory skills effectively uses counseling techniques and skills

Supervisory skills inspires voluntary support and guidance to employees

Supervisory skills lends support and guidance to employees

Supervisory skills assists employees in career assessments

Supervisory skills

shows a sincere interest in employees and the solution

to their problems

Supervisory skills gives sounds, practical advice

Supervisory skills

guides employees to proper resources when ever help

is needed

Supervisory skills gains employee confidence

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Supervisory skills shows concern for the employee as a person

Supervisory skills develops strong credibility with subordinates

Supervisory skills understands different personalities and traits

Supervisory skills shows empathy

Supervisory skills is sensitive to the feelings of others

Supervisory skills shows genuine respect

Supervisory skills shows warmth and consideration

Supervisory skills supervises firmly and fairly

Supervisory skills is fair and firm when dealing with subordinates

Supervisory skills establishes acceptable tolerance levels

Supervisory skills effectively handles employee problems and discontent

Supervisory skills handles employee problems professionally

Supervisory skills recognizes and deals with signs of employee unrest

Supervisory skills encourages constructive feedback

Supervisory skills responds quickly to feedback

Supervisory skills turns complaints into opportunities

Supervisory skills knows when to reprimand

Supervisory skills knows when to ignore

Supervisory skills knows when to confront

Supervisory skills maintains order and disciplineSupervisory skills effectively handles negative behavior 

Supervisory skills promptly disciplines inappropriate behavior 

Supervisory skills handles disruptive behavior with firmness

Supervisory skills disciplines without compromising authority

Supervisory skills disciplines without causing resentment

Supervisory skills uses positive techniques to discipline

Supervisory skills uses constructive discipline

Supervisory skills quickly settles disciplinary problems

Supervisory skills

promptly handles behavior problems before they

become irreversible

Supervisory skills

takes prompt measures to prevent performance and

behavior problems before becoming irreversibleSupervisory skills takes prompt corrective action

Supervisory skills handles problems immediately

Supervisory skills corrects without criticizing

Supervisory skills takes appropriate remedial action

Supervisory skills quickly dispels unfounded rumors

Supervisory skills keeps small situations from becoming big problems

Supervisory skills

uses sound coaching techniques to solve disciplinary

problems

Supervisory skills settles disputes firmly

Supervisory skills resolves conflicts constructively

Supervisory skills is skilled in conflict resolution

Supervisory skills closely monitors absenteeism and tardiness

Supervisory skills

effectively controls employee absenteeism and

tardiness

Supervisory skills strictly and uniformly enforces attendance rules

Supervisory skills decisively handles chronic absenteeism

Supervisory skills overcomes personality conflicts

Supervisory skills prevents personal conflicts from reducting productivity

Supervisory skills capably manages the marginal performer 

Supervisory skills excels in revitalizing employees who are coasting

Supervisory skills capably handles difficult people

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Supervisory skills capably handles resistance from staff members

Supervisory skills deals effectively with resistance

Supervisory skills effectively deals with mistakes and errors

Supervisory skills takes positive steps to avoid recurrence of errors

Supervisory skills copes effectively with misunderstandings

Supervisory skills

keeps well informed of new legislation affecting the

workplace

Supervisory skills keeps well informed of supervisory legal responsibilities

Supervisory skills

is able to take disciplinary action while conforming to all

legal aspects

Supervisory skills applies all rules and regulations fairly

Supervisory skills promptly reports all incidents

Supervisory skills

ensures that all personnel problems are properly

documented

Supervisory skills

promptly and thoroughly documents employee

disciplinary action

Supervisory skills closely follows all operating procedures

Tact and Diplomacy handles situations in a calm, objective manner 

Tact and Diplomacy handles complaints with tact

Tact and Diplomacy handles sensitive situations with confidenceTact and Diplomacy accomplishes results without creating friction

Tact and Diplomacy avoids arguments

Tact and Diplomacy handles confrontations constructively

Tact and Diplomacy refuses requests with tact and diplomacy

Tact and Diplomacy is tactful in conflict situations

Tact and Diplomacy makes tactful and appropriate responses

Tact and Diplomacy displays trust and mutual understanding

Tact and Diplomacy employs procedures that reveal poise

Tact and Diplomacy accepts constructive criticism

Tact and Diplomacy tactfully admits mistakes and error 

Tact and Diplomacy is tactful in correcting the mistakes of others

Tact and Diplomacy demonstrates polished etiquette skillsTact and Diplomacy displays proper etiquette

Tact and Diplomacy handles visitors with grace and tact

Tact and Diplomacy displays grace and style

Tact and Diplomacy follows proper protocol

Tact and Diplomacy is polite in all situations

Tact and Diplomacy displays excellent mannerisms

Tact and Diplomacy conveys sincere appreciation at every opportunity

Team skills excels in building teams for success

Team skills excels in developing self-managed teams

Team skills

excels in appointing people with complimentary skills for

maximum team effort

Team skills makes effective use of team resources

Team skills

makes maximum use of the diverse talents of team

members

Team skills excels in appointing interdisciplinary team members

Team skills builds strong teams to meet performance goals

Team skills

uses the synergistic power of team planning to achieve

goals

Team skills makes a valuable contribution to team objectives

Team skills excels in task-oriented team development

Team skills successfully implements self-directed teams

Team skills resolves team conflicts with finesse

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Team skills

excels in developing team momentum, enthusiasm and

pride

Technical skills

develops strong camaraderie among technical team

members

Technical skills strives for maximum technical team performance

Technical skills

recognizes the many benefits of spirited technical

teamwork

Technical skills recognizes the value of technical team dynamics

Technical skills

builds a strong sense of technical teamwork and

purpose

Technical skills

effectively blends management skills with technical

expertise

Technical skills excels in technology management

Technical skills demonstrates a high level of technical competence

Technical skills combines technical competence with dependability

Technical skills displays excellent attention to technical skills

Technical skills communicates effectively with technical personnel

Technical skills

weighs both technical and human relations implications

of decisions

Technical skills keeps abreast of emerging technologies

Technical skillskeeps informed of new technologies in officeautomation

Technical skills

displays a thorough understanding of computer

technology

Technical skills incorporates the newest computer technologies

Technical skills excels in sing information technology to reduce costs

Technical skills

overcomes resistance to technological change

demonstrates strong technical knowledge

Technical skills possesses highly specialized technical specifications

Technical skills

is able to write technical information in easily

understood terms

Technical skills uses the latest techniques to gain the competitive edge

Technical skills makes effective use of technical support

Time management achieves maximum time effectiveness

Time management places a high value on time effectiveness

Time management demonstrates effective allocation of time resources

Time management identifies and eliminates time wasters

Time management avoids becoming involved in endless details

Time management avoids time snares

Time management

uses systematic methods to accomplish more in less

time

Time management delegates for maximum time effectiveness

Time management sets realistic time goals

Time management makes effective use of peak time periods

Time management maximizes peak times

Time management uses time productively

Time management uses time wisely

Time management makes effective use of supervisors' time and resources

Time management respects the time of others

Time management makes effective use of travel time

Time management works smarter, not harder 

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Time management makes effective use of discretionary time

Time management avoids confusing activity with accomplishment

Versatility possesses many talents and capabilities

Versatility possesses an unique combination of skills

Versatility demonstrates competence in many areas

Versatility has the ability to perform a wide range of assignments

Versatility

performs a broad range of assignments with efficiency

and accuracy

Versatility effectively handles concurrent assignments

Versatility successfully handles multiple projects at the same time

Versatility displays versatile expertise

Versatility demonstrates diversified skills

Versatility extremely versatile

Versatility effectively handles special assignments

Versatility displays flexibility in adapting to changing conditions

Versatility effectively copes with accelerating changes

Versatility is flexible and open toward change

Versatility is receptive to change

Versatilityis capable of maintaining essential operations coveringa variety of functions

Versatility

extremely valuable in providing back-up support for

other jobs

Versatility

is able to provide broad organizational support in many

areas

Writing ability

writes letters, memos and reports that command

attention and achieve results

Writing ability effectively and efficiently handles correspondence

Writing ability makes effective use of electronic writing

Writing ability writes with remarkable clarity and consistency

Writing ability writes precisely and effectively

Writing ability demonstrates creative writing abilityWriting ability writes to convey a positive impression

Writing ability writes in a positive tone

Writing ability

writes in a positive manner to reflect favorably upon the

organization

Writing ability writes reports that achieve maximum impact

Writing ability writes proposals that win approval

Writing ability prepares concise and meaningful reports

Writing ability writes to ensure readability

Writing ability ensures that correspondence is reader friendly

Writing ability

excels in converting complex information into simple,

readable form

Writing ability is skilled in using technical terminology

Writing ability

is very proficient in writing manuals, policies and

procedures

Writing ability places emphasis on meaningful action words

Writing ability demonstrates strong grammar and usage skills

Writing ability

displays strong skills in using correct grammar and

punctuation

Writing ability possesses a large vocabulary

Writing ability excels in rewriting, editing and proofreading

Writing ability demonstrates strong proofreading skills

Writing ability is a highly competent proofreader 

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Writing ability demonstrates strong editing skills